Hampton Inn Austin/Airport Area South

I always stay at a Hampton Inn. The locations are good, depending on the time of the year, the prices are great. I usually eat late and I help myself to fruit and toast. But there is a wonderful continental breakfast served daily.

Staff friendly. Rooms adequate. One negative was that room not cleaned, beds made after 1st night.

The hotel manager was incredibly helpful and gracious in our last-minute booking of their conference room for a family get-together, after our original plans fell through. It was a busy weekend for the hotel, but they still went out of their way to provide us with outstanding service.

I was very disappointed with my recent experience. My rate was unexpectedly changed from $120 to $250 without any prior notice or email notification. Had I been informed, I would have cancelled my reservation, as this increase was not within my budget. Unfortunately, this unexpected change had a negative impact on what was meant to be an enjoyable Texas football weekend trip. I hope this issue is addressed so that future guests are treated with transparency and fairness.

Good

The ceilings of the room had mold . It was apparent no upgrades had been done in a long long time

I will never stay here again. The AC was not cooling properly and the bedsheets did not smell too clean. I went down and asked for new sheets to be brought up. They never were and when I returned to my room early evening the manager was gonna end there was no way to get sheets. The AC was the tipping point though . I shouldn’t be waking up sweaty because the ac shuts off every few minutes. Staff was very rude.we went down for breakfast and then our keycard wasn’t working. Staff down there was adamant that we show an id to get the key working again. Of course we stated we came down for breakfast and our belongings were in the room. He made us feel like we shouldn’t be asking but he would do us a big favor of making our key work again. Overall the experience was not good. Rude staff. No housekeeping anywhere to be found.no fresh towels or sheets provided. Broken AC

Delicious breakfast.

X

Bed and room very comfortable. Room no view on 2nd floor. Dated outside

Raz, was the best front desk very helpful.

The staff where amazing and helpful

Everything was great! We were in town for a friend's wedding and stayed 2 nights. Customer service was outstanding...super friendly and welcoming! Bed was very comfortable and and the room was nice and clean. Bathroom was good sized and the black-out curtains kept the room nice and dark at night! Amazing buffet breakfast in the morning topped it off and was definitely appreciated! Great stay!

Breakfast is amazing

adequate and clean

This was my first time staying there and I will return again when I visit Austin.

Stayed here overnight on our way to San Antonio. Nice hotel.

Love it!

The front desk service was amazing. You could have used help on the breakfast.

Easy access to restaurants and local shops. Friendly staff.