SANA Metropolitan Hotel

Hotels
•
SANA Hotels
8.6 (2695 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , pt

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2695 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
E
Ebba Ólafía • couple • is
8
Pros:

Very friendly people working in the hotel

Cons:

Location is not good.

2026-06-06 • via Nuitee
H
Helga • extended_group • ca
8
Pros:

All went well, except would prefer à la carte menu for supper in the restaurant over buffet.

Cons:

Your shower facility in the bath tub is so uncomfortable. One feels like one is falling….shape of bottom in tub does not allow for comfort. Also a rubber mat should be supplied.

2026-06-05 • via Nuitee
L
Luís André • solo_traveller • pt
10
2026-06-05 • via Nuitee
P
Petra • solo_traveller • de
9
Alles gut
Pros:

Guter Service

2026-06-03 • via Nuitee
F
Fabio • solo_traveller • it
9
Pros:

È andato tutto bene in struttura

Cons:

Non è vicino alla metropolitana

2026-06-02 • via Nuitee
A
Ana • solo_traveller • pt
10
2026-06-01 • via Nuitee
N
Natali • family_with_children • pl
10
Гарний готель, але далеко від центру - 20 хв на авто
Pros:

Прекрасний готель, гарний сніданок, на ресепшн гарно нас обслужили.

Cons:

Неприємний запах в холі, далеко від центру

2026-06-01 • via Nuitee
M
Martinez • couple • pt
7
Pleasent stay.
Pros:

location and friendly staff

Cons:

the bathroom outdated and black mold arond the shower.

2026-06-01 • via Nuitee
B
barbosa • solo_traveller • pt
8
2026-06-01 • via Nuitee
P
Paula • solo_traveller • es
9
2026-05-31 • via Nuitee
F
Filomena • couple • pt
10
Muito boa
Pros:

Bom pequeno almoço

Cons:

Foi tudo bom

2026-05-31 • via Nuitee
M
Maria José • couple • pt
8
Muito bom
Pros:

Óptimo pequeno almoço

2026-05-31 • via Nuitee
S
Sandra • extended_group • pt
10
2026-05-31 • via Nuitee
R
Raquel • solo_traveller • pt
7
2026-05-31 • via Nuitee
P
pescas • solo_traveller • pt
10
2026-05-30 • via Nuitee
M
Manuella • solo_traveller • fr
6
Déçue compte tenu du prix conséquent
Pros:

Lit confortable

Cons:

L’emplacement trop loin du métro, la vue sur des panneaux solaires , chambre vieillotte et mal insonorisée

2026-05-29 • via Nuitee
I
Isabel Maria • family_with_children • pt
9
2026-05-29 • via Nuitee
P
Pedro • couple • pt
9
2026-05-29 • via Nuitee
A
António • solo_traveller • pt
9
2026-05-29 • via Nuitee
R
Rita • extended_group • pt
7
2026-05-29 • via Nuitee