SANA Metropolitan Hotel

Hotels
SANA Hotels
8.6 (2948 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.6
Based on 2948 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
J
Jose eduardo solo_traveller cv
8
Excelência!
Pros:

Atendimento

Cons:

Televisão

2026-08-29 via Nuitee
K
Khalid family_with_children ie
10
2026-08-29 via Nuitee
V
Valdir couple br
9
2026-08-28 via Nuitee
S
Sandra solo_traveller au
9
Enjoyed our stay
Pros:

We were given a complimentary late check out which was great for our afternoon flight. Having an iron in room was a bonus too

Cons:

A little bit away from town

2026-08-28 via Nuitee
P
Paulo solo_traveller pt
9
Pros:

Da simpatia dos funcionários e eficiência dos mesmos, das áreas comuns e buffet. Welcome drinks no bar. Parque grátis por ser a primeira vez no hotel.

Cons:

Sistema de banheira hoje em dia?????? E na banheira o sistema de SOS fica do outro lado do duche!!!!!!!!

2026-08-27 via Nuitee
J
José Miguel solo_traveller es
7
2026-08-27 via Nuitee
C
Cruz solo_traveller pt
10
Pros:

Ambiente, staff e quarto espetacular, pequeno almoço excelente.

2026-08-27 via Nuitee
P
pereira solo_traveller pt
10
2026-08-26 via Nuitee
C
chantal da silva solo_traveller fr
8
Pour 2 nuits ça passe
Pros:

Lit confortable. Bon jus d'orange au ptit déjeuner
Parking gratuit sous l'hôtel

Cons:

Passage des avions trop fréquents.
Pas apprécié le café

2026-08-26 via Nuitee
C
Carlos solo_traveller pt
10
2026-08-26 via Nuitee
A
ALI family_with_children es
10
2026-08-25 via Nuitee
S
Sinavi couple fr
7
Je reveindrai avec plaisir
Pros:

L’accueil, l’emplacement c’est bien car pour se garer il y a la gestion du temps donc ainsi pas de contravention tout se fait à distance avec l’application EasyPark et pas très loin du centre ville. Le petit déjeuner est délicieux aussi. Le rapport qualité prix est bien présent et m hôtel est propre.

2026-08-25 via Nuitee
D
Diogo solo_traveller pt
10
Pros:

Fomos um grupo de 4 pessoas. Muito bem recebidos, com direito a cortesias do hotel, que apreciámos. Hotel bem localizado, com bons acessos, excelente decoração.

2026-08-25 via Nuitee
C
Chiara Arlati solo_traveller it
9
Pros:

Buonissima posizione per l'aeroporto

2026-08-24 via Nuitee
B
Barry solo_traveller us
8
Pros:

The staff were all extremely helpful with all our requests. When we forgot to take a backpack out of the Uber that dropped us off the front desk immediately went to work to contact our driver and we got the bag back in 10 minutes.
They responded to every question and request and really helped us a lot.

Cons:

We weren't crazy about the bed but we are pretty picky about mattresses 😉

2026-08-24 via Nuitee
C
Cecille extended_group it
8
I loved it maybe ill come back again
Pros:

Its near the airport and the the ambiance quite good

Cons:

I like it all

2026-08-24 via Nuitee
R
Ricardo solo_traveller pt
9
2026-08-24 via Nuitee
D
daly esther couple es
10
Excelente atenciones , hermoso y la habitación 10/10 me encantó mucho
Pros:

Me gusto la habitación el personal el hotel muy limpio y elegante y sobretodo los detalles a mi llegada a mi habitación perfectamente tal cual los pedi el servicio de guest services impresionante muchas gracias a filomena sanchez por sus atenciones y estar al pendiente y responder todas mis dudas por mail y la atención a mi llegada y al marcharme muchas gracias excelente hotel y atenciones un 10/10🥰

2026-08-23 via Nuitee
F
Francisco family_with_children pt
6
2026-08-23 via Nuitee
J
Jose family_with_children pt
10
2026-08-23 via Nuitee