SANA Metropolitan Hotel

Hotels
•
SANA Hotels
8.6 (2948 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , PT
+351 21 798 2500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.6
Based on 2948 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
R
Rodrigo • couple • br
8
Voltaria tranquilamente
Pros:

Localização

Cons:

Pequeno almoço - cafe muito ruim!!!

2026-10-13 • via Nuitee
U
UMBERTO • family_with_children • it
10
Ottimo hotel
Pros:

Hotel davvero accogliente, pulito , nei pressi dell’aeroporto . Stazione metro a 700 metri , lontano dal centro . Ottima colazione e camere spaziose .

Cons:

Le macchinette per il caffè sono di zichinenza

2026-10-13 • via Nuitee
R
Roberto • family_with_children • it
9
Pros:

LA STRUTTURA CONFORTEVOLE, LA COLAZIONE RICCA E ABBONDANTE PECCATO PER I DUE LETTI SINGOLI

Cons:

LA MACCHINA DEL CAFFE' IN CAMERA ERA UNA TRAPPOLA E NON AFFIDABILE. NON CONCEPISCO CHE A COLAZIONE PER AVERE UN ESPRESSO O UN CAPPUCCINO LO DEBBA PAGARE

2026-10-13 • via Nuitee
E
Enrique • couple • es
8
Hotel en Lisboa
Pros:

La cama y las almohadas

Cons:

El desayuno, faltan muchos productos, que se agotaban y no se reponían

2026-10-13 • via Nuitee
U
UMBERTO • family_with_children • it
10
2026-10-13 • via Nuitee
Óscar Martins • family_with_children • pt
8
Agradável
Pros:

Simpatia dós colaboradores.
Limpeza das instalações

Cons:

Sportv no quarto

2026-10-13 • via Nuitee
A
Alessandro • couple • it
10
2026-10-13 • via Nuitee
M
Marta • extended_group • es
8
Bien calidad-precio
Pros:

Es muy cómodo y el personal es muy amable.

Cons:

El aeropuerto está muy cerca por lo que los aviones están pasando continuamente, muy cerca.

2026-10-13 • via Nuitee
A
Alan • couple • pt
7
Literalmente ok
Pros:

Limpeza e atendimento

Cons:

Quarto com móveis antigos e café da manhã escasso para o valor da estadia.

2026-10-12 • via Nuitee
R
Ray • couple • ie
8
2026-10-12 • via Nuitee
A
Adelina • couple • ca
8
Pros:

Comfortable bed, early check in, complimentary water, candy, coffee, friendly staff, nice toiletries,

Cons:

Bathtub clogged and broken soap dispenser in bath/shower- surprised by this when trying to shower..

2026-10-12 • via Nuitee
H
Handenagūer • solo_traveller • es
8
Agusto y tranquilo
Pros:

El hotel es muy chulo, parking gratis cubierto, invitación en habitación a agua, café e infusiones y un vale para una consumición en el bar de cerveza, vino o refresco. El asistente Flavio muy atento y la recepción muy atenta y con motivación a ayudarte

Cons:

Habitación y cuarto de baño antiguo y necesita renovación

2026-10-12 • via Nuitee
G
Gabriele • extended_group • gb
10
Pros:

Hotel fantastico! Camera pulitissima e confortevole, bagno con bidet. Letti comodissimi. Colazione a buffet abbondante e squisita.

Cons:

Leggermente scomodo per i mezzi. La prima metropolitana e fermata dei bus è a 15 minuti a piedi, ma comunque molto comoda per raggiungere il centro.

2026-10-12 • via Nuitee
H
Heloise • couple • br
10
Excelente
Pros:

Limpeza, conforto, café da manhã

Cons:

Travesseiro

2026-10-11 • via Nuitee
S
Silva • couple • ao
10
Maravilha
Pros:

Tudo

Cons:

Nada

2026-10-11 • via Nuitee
Y
Yuliia • family_with_children • pt
10
2026-10-09 • via Nuitee
S
Sabba Worku • couple • it
10
2026-10-09 • via Nuitee
M
Marta • family_with_children • pt
9
Pros:

tivemos um problema no chuveiro e o apoio tecnico foi rapidissimo! ficou tudo a funcionar em menos de 5 minutos! muito obrigado

Cons:

ovos com demasiado oleo ou qualquer coisa a deixar o gosto esquisito / nao perguntei se havia outro tipo de cafe acho q devia haver uma maquina para cafe mais compacto sem ser de estilo americano.

2026-10-09 • via Nuitee
R
Radoslaw • solo_traveller • pl
5
Cena za hotel zbyt wysoka w stosunku do jakości
Pros:

Śniadanie

Cons:

Hałas samolotów, wynikający z położenia hotelu. Okna nie są w tym hotelu dźwiękoszczelne. Poza tym czystość pokoju z oceną niedostateczną.

2026-10-08 • via Nuitee
F
Francisco • solo_traveller • pt
10
2026-10-07 • via Nuitee