SANA Metropolitan Hotel

Hotels
•
SANA Hotels
8.6 (2540 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , pt

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2540 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
J
Joeri • solo_traveller • be
10
2026-04-11 • via Nuitee
M
Mohamed • extended_group • eg
10
I would recommend to anyone visiting Lisbon
Pros:

A truly wonderful experience for 1st time visitor of Lisbon. I specifically appreciate the assistance of Madalena who gave us useful advice on essential visits

Cons:

Nothing

2026-04-10 • via Nuitee
J
JAMES • solo_traveller • es
9
Pros:

Desayuno excelente
Muy comodo

Cons:

En el bar había muchas Tvs grandes y todas con futbol

2026-04-10 • via Nuitee
R
Renato • solo_traveller • pt
9
2026-04-09 • via Nuitee
M
Marco • couple • pt
9
2026-04-09 • via Nuitee
A
Anthony • extended_group • pt
9
Good value and an enjoyable stay in a clean and comfortable hotel!
Pros:

Excellent breakfast...good clean rooms and a comfy bed. Staff were very helpul and very polite. Comfortable bar area with TV screens for a relaxing half hour or so. Everything most enjoyable!

Cons:

Nothing could be better with the hotel itself but the surrounding area did not offer much within easy walking distance.

2026-04-09 • via Nuitee
R
romain • solo_traveller • fr
10
Pros:

Établissement propre et sympathique

Cons:

L’emplacement est moyen il n’y a rien à faire autour et pas beaucoup de restaurant mais à 10 min du métro donc on peu bouger facilement
Et pas mal d’avion qui passe pas très loin

2026-04-08 • via Nuitee
J
Josune • family_with_children • es
8
2026-04-08 • via Nuitee
P
Philippe • couple • be
3
Hôtel à éviter.
Pros:

Bon petit déjeuner mais il manquait de salmon fumé

Cons:

Le bruit des avions, les vieux châssis des fenêtres, la minuscule baignoire, les murs qui laissent passer le bruit des autres chambres, le petit-déjeuner en semaine qui ne commence qu'à 7 heures....

2026-04-07 • via Nuitee
R
Rosicléia • family_with_children • br
10
2026-04-07 • via Nuitee
J
João Carlos Machado • family_with_children • pt
9
Confortável, relaxante e luxuosa.
Pros:

Pequeno almoço variado e bem apresentado. Atendimento e serviços de check-in e check-out simples. Funcionários simpáticos e prestáveis. Quarto de cama e WC espaçosos. Cama confortável. Televisão com boa dimensão.

Cons:

Adorava que tivesse Sauna&Spa.

2026-04-06 • via Nuitee
L
Lynn • solo_traveller • au
9
2026-04-06 • via Nuitee
D
Diogo Afonso • family_with_children • pt
9
2026-04-05 • via Nuitee
M
Massimiliano • solo_traveller • it
9
Pros:

Bella struttura, camera spaziosa e buoni servizi. Ottima colazione internazionale.

Cons:

Un po' lontano dal centro, la metropolitana è a circa un chilometro.

2026-04-05 • via Nuitee
C
Claudia Marcela • family_with_children • es
10
Comodidad y amabilidad del personal
Pros:

Desayuno buffet

Cons:

Está a 20 minutos del centro

2026-04-05 • via Nuitee
P
Piedad • couple • es
9
2026-04-02 • via Nuitee
K
Konstantin Novykov • couple • pl
9
2026-04-01 • via Nuitee
S
Sueli • solo_traveller • cv
8
2026-04-01 • via Nuitee
J
João L.M. • couple • pt
10
2026-04-01 • via Nuitee
V
Virginie • family_with_children • be
8
2026-03-31 • via Nuitee