SANA Metropolitan Hotel

Hotels
SANA Hotels
8.6 (2807 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2807 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
J
João Paulo couple ch
7
2026-08-09 via Nuitee
S
Sharon solo_traveller ca
8
2026-08-08 via Nuitee
I
Ivan couple pt
9
Top place
Pros:

Funcionarios top, tivemos um upgrade

Cons:

Nada

2026-08-08 via Nuitee
O
Oubiña solo_traveller es
10
2026-08-07 via Nuitee
H
Humberto solo_traveller it
10
2026-08-06 via Nuitee
J
Jason solo_traveller fr
6
Chambre proche de tout mais assez vieillot
Pros:

Proche du centre et des monuments à voir, personnel sympa, petit déjeuner compris dans le prix de la chambre et plutôt correct

Cons:

Pas de place de parking, manque d'insonorisation, lit pas très confortable, mobilier vieillot

2026-08-06 via Nuitee
S
Simoes Matos couple lu
8
2026-08-06 via Nuitee
A
adil solo_traveller ma
9
2026-08-06 via Nuitee
M
Mendonça couple pt
9
Maravilhosa
Pros:

Pequeno almoço muito bom

2026-08-06 via Nuitee
A
Anela couple at
9
Gutes Hotel mit mittelmäßiger Lage
Pros:

Freundliches Personal, gutes Frühstück, gemütliche Betten und ruhiges und sauberes Zimmer.

Cons:

Die Lage war eher mittelmäßig, zur U-Bahn war es ein etwas längerer Spaziergang eine laute Strasse entlang.

2026-08-06 via Nuitee
P
Pawel solo_traveller pl
9
2026-08-06 via Nuitee
T
Thamiresvmelo solo_traveller br
8
Pros:

Do tratamento cordial dos funcionários.

Cons:

Poderia melhorar as opções do cardápio do restaurante.

2026-08-05 via Nuitee
P
Pierre couple pt
9
2026-08-04 via Nuitee
D
David extended_group us
10
2026-08-04 via Nuitee
D
Diaz de Teran Macias family_with_children es
10
2026-08-04 via Nuitee
P
Paulo Gentile solo_traveller br
9
2026-08-04 via Nuitee
L
Luca solo_traveller at
9
2026-08-03 via Nuitee
L
Laize solo_traveller pt
4
Pros:

The locations is very close to the US embassy which was what I needed.

Cons:

I couldn't sleep because the TV in another room was extremely loud, and I could hear it very clearly from my room. I had to contact reception twice before the issue was addressed, which was quite frustrating.

The breakfast was decent, but nothing special. The facilities also feel a bit dated and could benefit from some renovation.

Overall, I think is overpriced for what it offers. While the stay was acceptable, I expected a better experience considering the price.

2026-08-03 via Nuitee
S
Stefania solo_traveller it
7
A confortable hotel, a bit far from the metro, better for groups than for single persons.
Pros:

It is a nice hotel with large rooms full of light, and every possible confort. The price is overall reasonable. Breakfast is ok, with sufficient choice.

Cons:

The position was good for me to go to work at a nearby University, even though the way to go there was through an unpleasant (for pedestrians) urban motorway. To go everywhere else, one has to reach a metro station by walking for 15-20 minutes along urban motorways. At night, I reached the train station to take a taxi, which was 5-7 Euros each time. So, the hotel is better for groups than for a single person, especially a woman, who has to walk alone.

2026-08-03 via Nuitee
B
Beatriz couple pt
10
2026-08-02 via Nuitee