SANA Metropolitan Hotel

Hotels
•
SANA Hotels
8.6 (2807 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2807 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
L
Laura • family_with_children • ch
10
2026-07-18 • via Nuitee
L
Laura • couple • ch
10
2026-07-18 • via Nuitee
E
Emanuel • family_with_children • br
9
custo benefício e conforto
Pros:

Hotel elegante, e a equipe é prestativa e gentil

2026-07-18 • via Nuitee
J
Jr-Hung • couple • tw
10
2026-07-17 • via Nuitee
J
jeremias • couple • ch
7
Bien.
Pros:

Le petit-déjeuner était bon mais un seul bémol :le café servit au restaurant tous le matin, dans une cafetière était de mauvaise qualité. Surtout qu' en règle générale au Portugal on trouve du bon café. Dans les chambres ,on trouve la machine à café Delta: ce café là est bien meilleur .En plus les capsules de café sont offertes par l'hôtel. Ça c'était super.
En ce qui concerne l'emplacement de l'hôtel :Dans un quartier paisible, mais tous les matins ,on est réveillé par le premier vol d'avion qui atterri à l'aéroport de Lisbonne vers 5h 45': je vous laisse imaginer. Un arrêt de bus 52 b juste devant l'hôtel et celui-ci passe toutes les 20' et il n'est jamais à l'heure. Pour atteindre le métro, il faut alors marcher 15 minutes à pied,
jusqu'à la gare jardin zoo logico.

Cons:

Le transport public. Heureusement on peut toujours se rabattre vers les apps des taxis à bas prix.

2026-07-17 • via Nuitee
H
Harro • extended_group • nl
8
2026-07-17 • via Nuitee
F
Filipa • solo_traveller • pt
8
Uma estadia a repetir
Pros:

Da simpatia dos colaboradores, da localização central do hotel

Cons:

Do barulho nos corredores; falta de gel no ginásio para permitir higienizar os materiais e bancos utilizados; não haver serviço à carta no Restaurante e de nao ter havido aviso prévio; não ter menu de room service no quarto

2026-07-17 • via Nuitee
S
Sofia • extended_group • pt
9
2026-07-16 • via Nuitee
S
Sergio • solo_traveller • pt
6
2026-07-15 • via Nuitee
A
Ana • solo_traveller • pt
8
2026-07-15 • via Nuitee
A
Ana Sofia • solo_traveller • pt
7
2026-07-15 • via Nuitee
R
Rui • solo_traveller • pt
9
2026-07-15 • via Nuitee
P
Paddy • solo_traveller • gb
10
Pros:

Clean friendly,,staff very helpfuldistance from metro

2026-07-14 • via Nuitee
J
Jose • family_with_children • pt
9
2026-07-14 • via Nuitee
F
Filipe Mouzinho Serrote • extended_group • pt
10
2026-07-14 • via Nuitee
R
Ricardo • solo_traveller • pt
8
2026-07-14 • via Nuitee
C
Carla • couple • pt
10
2026-07-14 • via Nuitee
D
Damaris • family_with_children • us
8
2026-07-13 • via Nuitee
H
Hui • solo_traveller • no
9
2026-07-13 • via Nuitee
H
Hagop • solo_traveller • am
9
Pros:

Very professional and clean

Cons:

Breakfast can have some variety. It was very sdandardized and became boring for my stay of a week.

2026-07-13 • via Nuitee