SANA Metropolitan Hotel

Hotels
•
SANA Hotels
8.6 (2530 reviews)
Rua Soeiro Pereira Gomes, Parcela 2 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Noise issues
Maintenance problems
Breakfast quality varying

Categories

Cleanliness
8.19
Inconsistent cleanliness noted in reviews, with complaints about noise and maintenance issues.
Service
9.16
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.9
Convenient location for business and tourism, positively mentioned in several reviews.
Room Quality
8.15
Some guests experienced noise disturbances and issues with room amenities.
Amenities
8.68
Generally satisfactory amenities, with specific praise for the bath products and welcome drink.
Value for Money
8.54
Fair value for the quality, with some criticisms around specific amenities.
Food and Beverage
8.39
Breakfast received mixed reviews; however, variety and quality generally met expectations.
Overall Experience
8.76
Overall satisfactory experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
SANA Metropolitan Hotel, a stone's throw away from Praça de Espanha, boasts elegantly designed rooms with cozy seating areas, modern bathrooms, and large flat-screen TVs for your comfort and entertainment.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk, a fully-equipped business centre, and top-notch laundry and dry cleaning services during your stay at SANA Metropolitan.

Culinary Delights and Event Spaces
Indulge in a culinary journey at the hotel's Astrolábio Restaurant, offering a delightful mix of Portuguese and international cuisine. Additionally, make your events a success with the well-equipped meeting rooms and event venues available at SANA Metropolitan Hotel.

Experience luxury, convenience, and exceptional service at SANA Metropolitan Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that when booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2530 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.9
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.76
M
Martin • extended_group • at
10
Pros:

Das Hotel selbst entspricht in der Ausstattung einem sehr schönen 4-Sterne-Hotel. Was aber absolut aussergewöhnlich ist, ist die Freundlichkeit und Hilfsbereitschaft des gesamten Personals. Man hat sich aktiv um unsere Bedürfnisse und um unser Wohlbefinden gekümmert, nicht manchmal sondern laufend. Dies ist kein Zufall sondern Programm. Toll!!

2026-02-13 • via Nuitee
F
Fernando • solo_traveller • pt
8
Good
Pros:

Overall the Room, Bed, Breakfast and the Attendance

Cons:

Nothing to Report

2026-02-10 • via Nuitee
A
Amaliya • solo_traveller • ie
9
2026-02-08 • via Nuitee
C
Carmo • family_with_children • gb
9
2026-02-08 • via Nuitee
A
Ana • couple • pt
10
Foi muito agradável e prazerosa.
Pros:

Staff impecável, simpático, muito prestativo.

Cons:

Nothing

2026-01-27 • via Nuitee
R
Rafael • solo_traveller • es
8
Pros:

Cene dos veces en el restaurante y me sorprendió la calidad de la comida.

Cons:

No había una mesa y silla apropiada para trabajar en la habitación: la mesa redonda y las dos butacas sin respaldo alto, muy incomodas.

2026-01-25 • via Nuitee
A
Ana • couple • pt
10
2026-01-25 • via Nuitee
M
Miguel • solo_traveller • pt
8
Agradável.
2026-01-25 • via Nuitee
P
Pedro • couple • pt
8
2026-01-25 • via Nuitee
A
Aneta • family_with_children • pt
9
Great family room, clean, great breakfast.
Pros:

Family room was excellent, and breakfast was high quality. My kids loved to stay at the hotel.

Cons:

Bar was a bit expensive for the food that was offered.

2026-01-24 • via Nuitee
D
Daniel • couple • pt
3
OK hotel but very unpleasant staff.
Pros:

It’s located out if the city and easily accessible. Quite a large hotel too.

Cons:

Seems kinda old and not well taken care of.

2026-01-23 • via Nuitee
C
Cristina • solo_traveller • pt
8
2026-01-22 • via Nuitee
A
Anja • couple • nl
7
Goede plek voor kort verblijf
Pros:

Mooie kamer met goed bed op de 12de verdieping

Cons:

Erg warm op de kamer

2026-01-22 • via Nuitee
A
Andre luiz • couple • pt
10
2026-01-21 • via Nuitee
M
Maria Francisca • family_with_children • pt
7
2026-01-20 • via Nuitee
F
Fadhel • solo_traveller • ae
5
2026-01-20 • via Nuitee
V
Vincent • couple • us
10
Pros:

breakfast was OK expected better from this quality hotel

Cons:

staff was very helpful and attentive

2026-01-20 • via Nuitee
R
Roberto César • solo_traveller • pt
10
2026-01-20 • via Nuitee
R
Rui Miguel • couple • pt
9
2026-01-20 • via Nuitee
C
Carlos • solo_traveller • pt
9
2026-01-20 • via Nuitee