The Balmoral Hotel

Hotels
•
Independent
7.8 (121 reviews)
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000 , Durban , ZA
27-31-3688200

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Supervised childcare/activities
Conference space
See all facilities

Review Highlights

Pros:
Good location
Good breakfast options
Brilliantly attentive staff
Cons:
Check-in issues
Unclean room
Loud noise at night

Categories

Cleanliness
5.76
Room was not made correctly and had items from former occupants.
Service
7.73
General service issues with check-in and room access.
Location
9.77
Great location right on the sea shore.
Room Quality
6.72
Initial room was not clean; second room had issues with keys.
Amenities
8.25
All amenities were supplied.
Value for Money
8.21
Decent value given the location, but affected by issues during stay.
Food and Beverage
8.76
Good breakfast options available.
Overall Experience
7.23
Worst experience at a hotel due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:00

Property Description

Discover a hidden gem nestled in the heart of Durban, where comfort meets elegance at The Balmoral Hotel.

Unmatched Locations
Enjoy breathtaking views from our terrace, just steps away from the pristine beaches of Golden Mile and a short stroll to Durban Funworld. Perfectly situated for both leisure and business travelers, you’ll find your desires catered to around every corner.

Exquisite Dining
Savor delectable Halal dishes at our on-site restaurant or indulge in 24-hour room service for those late-night cravings. Pair your culinary experience with a buffet breakfast to start your day refreshed and energized.

Exceptional Services
Stay connected with complimentary wireless internet while our attentive concierge is at your service for all your needs. Whether you're unwinding at our common area TV or taking advantage of our business center, each visit promises an unforgettable stay.

Book your getaway now for an extraordinary experience at The Balmoral Hotel!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 121 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 7.23
R
Ramakatana • solo_traveller • za
9
2026-06-12 • via Nuitee
I
Important • couple • za
9
It was great I want go go back again soon
Pros:

The breakfast buffet was really good and it had a variety of food to choose from.

Cons:

There was roaches in the bathroom

2026-06-10 • via Nuitee
P
Phineus • couple • za
10
2026-06-09 • via Nuitee
N
Ntopa • solo_traveller • za
10
2026-06-08 • via Nuitee
M
Mary • solo_traveller • za
10
2026-06-08 • via Nuitee
M
mthethwa • solo_traveller • za
8
Yes
Pros:

Cleanness
Breakfast

Cons:

The building is very old

2026-06-07 • via Nuitee
N
Nciki • solo_traveller • za
10
2026-06-06 • via Nuitee
M
Maranatha • solo_traveller • bw
7
Pros:

Internet,location,cleanliness

2026-06-06 • via Nuitee
K
Khululiwe • couple • za
10
Pros:

The safe was on top

Cons:

Nil

2026-06-01 • via Nuitee
K
Khuzwayo • solo_traveller • za
7
Pros:

I only enjoy food

Cons:

Carpet in my room and bed was not comfortable

2026-06-01 • via Nuitee
K
Khoza • solo_traveller • za
10
Pros:

Cleanliness, Location and the food

Cons:

The lady that did my booking did not do a proper hand over to the night shift team. My guest were told to pay whereas I had already paid. I had to drive 28km to speak to the night shift team to explain what occurred. I was not happy with this and I hope it does not occur again.

I was also very sad that the price was reduced 25% if I booked directly from the hotel. I do feel this must be communicated to customers.

2026-06-01 • via Nuitee
B
Busisiwe • couple • za
6
2026-06-01 • via Nuitee
T
Thami • couple • za
6
2026-06-01 • via Nuitee
M
Mabusela Peter • extended_group • za
8
Very good
Pros:

Everything

Cons:

The was nothing

2026-05-31 • via Nuitee
S
Sharif • solo_traveller • bw
8
2026-05-31 • via Nuitee
S
Sibusiso • solo_traveller • za
9
Pros:

The views

Cons:

None

2026-05-31 • via Nuitee
T
Thompson • couple • za
10
2026-05-31 • via Nuitee
K
Kuwa • solo_traveller • za
7
2026-05-30 • via Nuitee
M
Mohlaba • solo_traveller • za
5
2026-05-29 • via Nuitee
K
Kwena • couple • za
10
Enjoyed my stay i even extended my day till the 18
Pros:

The breakfast was so amazing

Cons:

Room 23 the door shower need to be fixed

2026-05-28 • via Nuitee