The Balmoral - Halaal

Hotels
7.8 (3068 reviews)
125 Marine Parade, Beach Road , Durban , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Good breakfast options
Brilliantly attentive staff
Cons:
Check-in issues
Unclean room
Loud noise at night

Categories

Cleanliness
5.76
Room was not made correctly and had items from former occupants.
Service
7.73
General service issues with check-in and room access.
Location
9.77
Great location right on the sea shore.
Room Quality
6.72
Initial room was not clean; second room had issues with keys.
Amenities
8.25
All amenities were supplied.
Value for Money
8.21
Decent value given the location, but affected by issues during stay.
Food and Beverage
8.76
Good breakfast options available.
Overall Experience
7.23
Worst experience at a hotel due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:00

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Location

Guest Reviews

7.8
Based on 3068 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 7.23
N
Nozi • solo_traveller • za
10
Optional
Pros:

Everything was optional,food,hot water, delicious breakfast,friendly staff.Balmoral even helped me to find back the money that was taken by the Booking.com for cancellation.I will definitely coming back and recommend it to my friends and the entire world.Balmorsl management know how to do their work💯

Cons:

Nothing

2026-10-14 • via Nuitee
B
Busisiwe • solo_traveller • za
9
Pros:

Breakfast was excellent

2026-10-13 • via Nuitee
W
Waseem • solo_traveller • za
10
2026-10-11 • via Nuitee
G
Gumbi • solo_traveller • za
2
Pros:

The property is not safe, stairs are wooden and not very old

Cons:

Tha smell of the place

2026-10-11 • via Nuitee
N
NTULI • couple • za
10
Very thing was perfect
Pros:

The breakfast was great 10/10

Cons:

Change the carpet to tails

2026-10-10 • via Nuitee
T
Thwala • solo_traveller • za
10
Pros:

The warm staff.

Cons:

The food.

2026-10-10 • via Nuitee
S
Shaun • solo_traveller • za
5
2026-10-09 • via Nuitee
M
Miro 2466 • solo_traveller • de
6
Nie polecam
Pros:

Miły personel w recepcji.

Cons:

Lata swojej świetności hotel ma już dawno za sobą!
Brudne wykładziny na schodach, brudne ręczniki, niedosprzątany pokój !

2026-10-09 • via Nuitee
P
Pumla • solo_traveller • za
7
Pros:

Location is superb

Cons:

1.No welcome water for drinking
2.Iron was not easy to get let alone ironing board

2026-10-09 • via Nuitee
M
mokgadi • solo_traveller • za
10
Pros:

Everything about the hotel was amazing and the breakfast was top-class. We really enjoyed our stay. We will defibook again.

Cons:

None

2026-10-07 • via Nuitee
B
Brenden • solo_traveller • za
8
2026-10-07 • via Nuitee
B
Brenden • solo_traveller • za
8
2026-10-07 • via Nuitee
N
Nkosi • solo_traveller • za
8
2026-09-19 • via Nuitee
A
Alina • solo_traveller • za
10
Great customer service
Pros:

The staff was exceptional

Cons:

None

2026-09-19 • via Nuitee
P
PETROS • solo_traveller • za
10
2026-09-18 • via Nuitee
M
Mogomotsi • solo_traveller • za
1
Bad
Pros:

The Place is Dirty

Cons:

For hotel staff to move to a clean room but there was none

2026-09-18 • via Nuitee
T
Tshamano • solo_traveller • za
5
Average
Pros:

Location was excellent no hassles, sheets were changed every second fly which is excellent.

Cons:

Drinking water only on arrival, neatness in the room, water tap system is very confusing, towels in the room, somedays we only have 2x face towels someday only 2x bath towels

2026-09-17 • via Nuitee
P
Phuti William • solo_traveller • za
4
Pros:

Breakfast is Good 👍

Cons:

The hotel is old the carpet..the beds are old too. Rooms at thr back are small ...
I was not happy at all

2026-09-16 • via Nuitee
M
Malau • family_with_children • za
10
2026-09-16 • via Nuitee
H
huthaifa • extended_group • za
9
2026-09-15 • via Nuitee