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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Kid meals
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Airport drop off
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Airport pick up
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.
Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.
Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.
Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!
Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
The stay was exceptionally well, we were a big group with consisting of young adults so on the first night we were accused of stealing cold drinks and that didn’t sit well with us because the staff member was there and I was also there to help with facilitating the drinks being handed out. That was very frustrating as it went on for a while.
Place was halal no pictures of living things Atleast we could do our salah without a hassle
Place is very old needs some updating especially the bathroom
Carpets were not clean, and had dark spots
A sea facing room!
Very delicious and good variety
Carpets needs cleaning...I'm asthmatic
Waiters at the break fast . Cleaning staff room was always neat and on time
To ask Toilet Papers and towels. Bed was not comfortable
Nothing,
The hotel was a total down grade,asked for a working shower but instead got cold water took 30 mins to figure out why there is no hot water.
Buffet breakfast was a rip off.
Staff was unhelpful and very rude.
They behave like its their money 💰 no sense of customer service.
Area is very dangerous.
Scary people lottering around hotel.
Room curtains were stained and dirty.
In simple words, I will never book this hotel again.
No sense if safety.
Cleaning staff sitting on staircase playing with their mobiles dnt even move when guests using the stairs.
The balmoral is slowly becoming like a 1 star hotel.
Great staff and best service....
None
Location and staff who are trying their very best
Property is very old. Definitely no longer a 4 star. Price special was meaningless without breakfast compared to a nearby 4 chain with updated facilities. Torn upholstery. Toilet was malfunctional in the first room. No hot Water on day 1 in the second room. Shower water diverter lever on the tap had to be kept pressed down while showering as the water would divert to the bath when not pressed down. No hand towels or shower mat. Unfortunate that the lift wasn’t working at our arrival but they worked through the night to fix it.
The hotel is closer to the beaches and breakfast was very nice, there is a lotbof variety
Food was good
Bed linen too old off white instead of white, towels as well with stains not usable, rooms were too small had booked for 14 people only 2 rooms were spacious with good light
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