The Balmoral Hotel

Hotels
•
Independent
7.8 (121 reviews)
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000 , Durban , ZA
27-31-3688200

listing image 1
Show all photos

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Supervised childcare/activities
Conference space
See all facilities

Review Highlights

Pros:
Good location
Good breakfast options
Brilliantly attentive staff
Cons:
Check-in issues
Unclean room
Loud noise at night

Categories

Cleanliness
5.76
Room was not made correctly and had items from former occupants.
Service
7.73
General service issues with check-in and room access.
Location
9.77
Great location right on the sea shore.
Room Quality
6.72
Initial room was not clean; second room had issues with keys.
Amenities
8.25
All amenities were supplied.
Value for Money
8.21
Decent value given the location, but affected by issues during stay.
Food and Beverage
8.76
Good breakfast options available.
Overall Experience
7.23
Worst experience at a hotel due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:00

Property Description

Discover a hidden gem nestled in the heart of Durban, where comfort meets elegance at The Balmoral Hotel.

Unmatched Locations
Enjoy breathtaking views from our terrace, just steps away from the pristine beaches of Golden Mile and a short stroll to Durban Funworld. Perfectly situated for both leisure and business travelers, you’ll find your desires catered to around every corner.

Exquisite Dining
Savor delectable Halal dishes at our on-site restaurant or indulge in 24-hour room service for those late-night cravings. Pair your culinary experience with a buffet breakfast to start your day refreshed and energized.

Exceptional Services
Stay connected with complimentary wireless internet while our attentive concierge is at your service for all your needs. Whether you're unwinding at our common area TV or taking advantage of our business center, each visit promises an unforgettable stay.

Book your getaway now for an extraordinary experience at The Balmoral Hotel!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 121 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 7.23
M
Muhammad • solo_traveller • za
5
2026-05-15 • via Nuitee
A
Andiswa • couple • za
5
2026-05-15 • via Nuitee
B
Bohlokoa • solo_traveller • za
10
2026-05-15 • via Nuitee
M
Moses • solo_traveller • za
10
Pros:

Staff very friendly and food nice and tasty

Cons:

No drinking water issued from Sunday and we had them on Tuesday only

2026-05-14 • via Nuitee
H
Hélène • solo_traveller • za
7
Pros:

Le perdonnel

Cons:

Le confort

2026-05-12 • via Nuitee
M
MichelleJacobs • family_with_children • za
7
Beautiful view of the beach and clean rooms
Pros:

I had business in the city, the hotel is sitauted in a convenient proximity.

Staff are friedly and very helpful.

Room is clean and smells nice too.

Cons:

I feel the hotel can do with a bit of a face lift. Eventhough I love the historic feel to the room I do see places matinance or replacements are required.

2026-05-12 • via Nuitee
S
shireen • solo_traveller • za
9
2026-05-11 • via Nuitee
M
Miya • solo_traveller • za
5
Pros:

The hotel is in a good location close to the beach

Cons:

Carpert in the room

2026-05-11 • via Nuitee
N
NOKWANELA • solo_traveller • za
1
Cons:

They trow my belongings away just because of we left at restroom. They suppose yo confirm before their bad decision

2026-05-11 • via Nuitee
M
Mqolisi • solo_traveller • za
10
2026-05-11 • via Nuitee
N
Ndwandwe • solo_traveller • za
8
Pros:

The location, the peacefulness and the higher standard of the hotel

Cons:

Being locked out on the morning of the following day, thanks to the other lady who ensured that I get the assistance.

2026-05-11 • via Nuitee
N
Nompucuko • couple • za
5
Pros:

The location and food

Cons:

Had cold water the second night, the shower door does not close

2026-05-10 • via Nuitee
M
mathevula • solo_traveller • za
10
Pros:

Everything was excellent 👌

Cons:

Nothing

2026-05-10 • via Nuitee
H
hlengs • solo_traveller • za
8
2026-05-10 • via Nuitee
Z
Zuraydah • solo_traveller • za
9
2026-05-10 • via Nuitee
M
Mncedisi Mike • couple • za
8
Pros:

Food and saff

Cons:

Nothing

2026-05-09 • via Nuitee
L
Lucky • solo_traveller • za
10
Pros:

The cleanliness, ever smilling staff (Rennel) and the breakfast was spot on 👌.

2026-05-09 • via Nuitee
K
kenneth Madoda • couple • za
10
Pros:

Staff cleanliness. Rooms are clean.,location is great

2026-05-09 • via Nuitee
T
Timothly • couple • us
8
2026-05-09 • via Nuitee
K
Kasturie • couple • za
10
Pros:

Neatness

Cons:

View

2026-05-08 • via Nuitee