Hampton Inn Brookhaven

Hotels
•
Hampton Inn
7.6 (235 reviews)
1213 Hampton Drive , Brookhaven , US
+1 601-823-3800

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great, convenient location (close to freeway and town amenities)
Many guests reported clean rooms and comfortable beds
Friendly kitchen/breakfast staff mentioned several times
Several guests described a great overall stay and would return
Cons:
Ongoing renovation caused paint/odor issues and disruptions
Front desk/service inconsistency and reports of rude staff
Room issues: stained bedding, shower mold, AC problems, patched bathtub
Limited amenities: pool closed, no bottled water, slim breakfast selection, towel shortages
Perceived poor value/expensive for the experience

Categories

Cleanliness
7
Mixed reports: several guests described rooms and facility as clean and comfortable, but multiple mentions of stained bedding, shower mold, musty/paint odors and an AC leak during renovation lowered the score.
Service
7.4
Mixed service feedback: many guests praised friendly kitchen and some staff and described helpful interactions, but there are repeated complaints about unfriendly front desk staff and an incident where staff challenged a third-party booking.
Location
10
Consistently praised across reviews for convenience and proximity to freeway, town amenities and nearby needs; this is a clear strength mentioned by many guests.
Room Quality
6.8
Varied: some found beds comfortable and rooms nice, while others reported hard beds, stained bedding, shower/fixture issues, patched bathtub trip hazard, and rooms not matching photos — overall below-excellent.
Amenities
6
Amenities were lacking for some guests: pool closed, no water bottles in rooms, limited breakfast offerings, towel shortages and disruption from ongoing renovation reduced amenity satisfaction.
Value for Money
5.8
Several guests felt the hotel was expensive for the experience (comments of feeling 'ripped off' and 'below par' versus expectations), indicating weaker value perception.
Food and Beverage
8.3
Generally positive comments about breakfast and kitchen staff from multiple guests, though some noted a slim selection or lack of hot items; overall B+ level reception.
Overall Experience
9.5
Overall impressions skew positive with numerous 'great', 'amazing' and 'would stay again' comments, though renovation-related problems and some negative stays tempered a uniformly excellent rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Spacious Rooms with Free Wi-Fi and Cable TV

Experience comfort and convenience at the Hampton Inn Brookhaven. Our spacious rooms offer free Wi-Fi and cable TV, perfect for relaxing after a day of exploring downtown Brookhaven or visiting Whitworth College.

Leisure Facilities and Business Center

Take advantage of our leisure facilities, including a seasonal outdoor pool and a small gym, all available to our valued guests at no extra cost. Need to catch up on work? Our business center offers fax/copy services to ensure you stay productive during your stay.

Convenient Location and Amenities

Located just minutes away from Brookway Plaza Shopping Center and Brookhaven Country Club, our hotel provides easy access to local attractions. Enjoy a complimentary buffet breakfast and make use of amenities like a coffee maker, work desk, and ironing facilities in every room.

Book your stay at the Hampton Inn Brookhaven today for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 235 reviews
Cleanliness: 7
Service: 7.4
Location: 10
Room Quality: 6.8
Amenities: 6
Value for Money: 5.8
Food and Beverage: 8.3
Overall Experience: 9.5
L
Leslie • extended_group • us
8
Pros:

Nice hotel. Good location. Served our needs.

Cons:

NA

2026-10-25 • via Nuitee
M
Melanie • couple • us
10
2026-10-24 • via Nuitee
S
Shebee23 • family_with_children • us
8
2026-10-22 • via Nuitee
J
Jamarriah • couple • us
10
2026-10-11 • via Nuitee
T
Tiffany • extended_group • us
10
2026-10-09 • via Nuitee
S
Shebee23 • solo_traveller • us
8
2026-10-08 • via Nuitee
H
Hudd • couple • us
3
Pros:

The location was very convenient and the breakfast and kitchen staff were great.

Cons:

The facility is going through a renovation. Our doors were painted shut and had the odor of fresh paint. Another traveler in the group had to be moved twice because the smell was so strong. Tin the final room part of the floor was wet from an air-conditioning leak. Once the renovation is completed it will be good, but the experience during the renovation is very sub par.

2026-10-08 • via Nuitee
C
Cooper • solo_traveller • us
9
Thank you for a great stay! Would stay here again!
Pros:

Location, clean, friendly staff

Cons:

N/a

2026-10-08 • via Nuitee
K
Keitayra • couple • us
5
Pros:

The location near the highway.

Cons:

The check in staff weren’t very friendly at all. ( Older Manager in blue, older lady in burgundy) A bit rude with an attitude during every conversation. Breakfast selection was very slim. Room look nothing like the pictures. Shower had mold inside around bathtub.

2026-10-07 • via Nuitee
T
Teresa • couple • us
5
It has me questioning if I would ever stay here again
Pros:

I didn't go to the breakfast

Cons:

I didn't like the fact that for the second time booking here the front desk complained about me using a 3rd party to book my reservations. The bedding was also not clean it had stains in which I took photos of.

2026-09-08 • via Nuitee
O
Otho • solo_traveller • us
10
2026-07-12 • via Nuitee
O
Otho • solo_traveller • us
10
2026-07-12 • via Nuitee
J
Jessica • couple • us
10
Perfect
Pros:

The location was perfect and convenient. Facility was clean and comfortable

Cons:

Only “bad” review would be we asked for clean towels, they didn’t have any, so later we turned our towels in thinking we could get more, they still didn’t have any, we asked later that night and was able to get some.

2026-07-07 • via Nuitee
W
William • couple • us
10
2026-06-19 • via Nuitee
M
Martin • couple • us
10
2026-06-17 • via Nuitee
J
jenna • family_with_children • us
10
The place was clean and nice. Comfy beds!
Pros:

The cleanliness of the room.

Cons:

Not enough towels for everyone staying

2026-06-12 • via Nuitee
T
Tabby • family_with_children • us
7
2026-06-09 • via Nuitee
S
Susan • family_with_children • us
9
Comfortable, adequate, served my needs well.
2026-06-07 • via Nuitee
L
Lyntina • solo_traveller • us
6
2026-06-01 • via Nuitee
L
Lamiakia • couple • us
10
It was amazing!
Pros:

Very clean and friendly!

Cons:

Don’t have anything bad to say.

2026-05-28 • via Nuitee