Comfort Inn Marshalltown South

Hotels
•
Comfort
7.7 (131 reviews)
2613 South Center Street , Marshalltown , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff praised in many reviews
Several guests enjoyed the free breakfast and food items
Some rooms had comfortable beds and were described as clean
Good location and pleasant town
Streaming stations/modern extras noted by a guest
Cons:
Significant cleanliness issues: mold, mildew, cigarette smell, stains, gross carpet
Pool problems: closed, filthy, black slime; repeatedly unavailable
Rooms dated with holes in walls; hard or oddly sized beds
Lack of laundry facilities and occasional towel/service lapses
Breakfast inconsistencies: eggs mixed with bacon, ran out of items, overcooked items
Handicap rooms not properly equipped or unavailable upon arrival

Categories

Cleanliness
4
Multiple reviews cite strong cleanliness problems (mold in showers, mildew smell, stains on walls, gross carpet, rooms that 'stunk'), which drives this low score.
Service
10
Staff repeatedly described as wonderful, amazing, pleasant and helpful; front desk attended to needs and answered questions — clearly a major positive in guest sentiment.
Location
9.5
Several guests explicitly noted a good location and enjoyment of the town; no significant negative remarks about location were reported.
Room Quality
7.8
Rooms are frequently described as dated with holes in walls and some hard/smaller beds, but some guests reported comfortable beds and generally functional rooms — mixed but slightly above average.
Amenities
7
Amenities are mixed: streaming stations and breakfast are positives, but repeated issues with the pool (closed, filthy, black slime) and lack of laundry facilities lower this score.
Value for Money
8.5
Several guests called the stay 'okay for the money' or 'fair' and highlighted friendly staff and included breakfast; given that, perceived value skews positive despite property issues.
Food and Beverage
7.5
Breakfast had positive notes (good food, muffins) but also problems (eggs with bacon mixed in, overcooked sausage, items ran out); overall slightly above average but inconsistent.
Overall Experience
7.3
Overall sentiment is mixed: excellent service and some clean/comfortable stays are offset by cleanliness and amenity failures (pool, mold, dated rooms); net experience is modestly positive but uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Indulge in Relaxation
Comfort Inn Marshalltown South, nestled in Marshalltown, invites you to unwind in style. Dive into our indoor pool or seek assistance anytime at our 24-hour front desk. Stay connected with complimentary WiFi available throughout.

Start Your Day Right
Wake up to a fulfilling experience with our buffet or continental breakfast options. Every room includes a private bathroom for your convenience, ensuring a comfortable stay from start to finish.

Convenience Meets Comfort
Embrace seamless travels with our business center, fitness facility, and complimentary private parking. Whether you're here for work or leisure, Comfort Inn Marshalltown South has you covered.

Ready to experience comfort and convenience at its best? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

7.7
Based on 131 reviews
Cleanliness: 4
Service: 10
Location: 9.5
Room Quality: 7.8
Amenities: 7
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 7.3
Y
Yakel • family_with_children • us
4
Something I won't do again.
Pros:

The staff here are absolutely wonderful. They did their best to accommodate.

Cons:

Everything else. The beds were hard. Eggs had bacon mixed in which was not ok for people who don't like bacon but wanted eggs. Holes in the walls. Smelly. Extremely outdated. I booked for the pool and it was down both days. No one bothered to inform us until we got there. I won't stay here again.

2026-10-31 • via Nuitee
J
Jeri • family_with_children • us
5
Pros:

Beds were comfy.

Cons:

The carpet was gross in the room. The room wasn't the cleanest.

2026-10-26 • via Nuitee
B
Beemer • solo_traveller • us
9
Cons:

Was roomed in a handicap room not sure why

2026-10-10 • via Nuitee
J
John • couple • us
9
2026-10-07 • via Nuitee
Y
Yakel • family_with_children • us
5
I wont stay here again.
Pros:

If it weren't for the fabulous staff I'm not sure I would have anything nice to say.

Cons:

Rooms were dated. Rooms stunk. Beds were hard and smaller than the box under them making the look completely off. The first room we had had holes in the walls as did the second. The front desk staff was amazing. Attended to all our needs. Answered all our questions.

2026-10-07 • via Nuitee
I
Ian • solo_traveller • gb
1
2026-09-19 • via Nuitee
L
Leonard • couple • us
7
Okay for the money
Pros:

Good location
Friendly staff
Breakfast was ok

Cons:

Outside weeds all over
Parking lot had weeds in cracks 12 inches tall
Furniture a little out dated

2026-09-13 • via Nuitee
J
Jennifer • family_with_children • us
7
Pros:

Bed was excellent

Cons:

Pool was filthy and was freezing and no laundry facilities

2026-09-13 • via Nuitee
K
King • couple • us
8
It was ok.
Pros:

Muffins

Cons:

Sausage was overcooked. Didnt care for cereal options ran out of waffle batter.

2026-09-11 • via Nuitee
C
Carolyn • solo_traveller • us
10
Comfort Inn Marshalltownǰ
Pros:

Nice facility, clean, comfortably bed, some streaming stations included!

Cons:

Short toilet, was on the second floor with a dog. Not very convenient for toilet. 1st floor would have been much better.

2026-09-06 • via Nuitee
T
Tavares • couple • us
10
2026-08-23 • via Nuitee
G
Garcia • couple • us
10
Excelente
Pros:

Me encantó todo es perfecto

Cons:

Me gusto todo

2026-08-21 • via Nuitee
T
Tavares • family_with_children • us
10
2026-08-19 • via Nuitee
P
Pieter • extended_group • us
8
2026-08-14 • via Nuitee
B
Brian • family_with_children • us
1
Do not recommend this location at all. It is a health hazardw with the mold in the shower, rooms.
Pros:

This facility was so run down. It smelled of cigarettes even though the sign outside the building stated it is a smoke free facility. The mold inside the rooms was scary and the whole room reeked of mildew and mold. We complained and the desk moved us to another room but sprayed the room with perfume. We checked out immediately when my child started to experience asthma attacks.

Cons:

the rooms were completely run down. The swimming pool has a layer of black slime over it.

2026-08-14 • via Nuitee
K
Kathleen • family_with_children • us
10
Pros:

The staff was pleasant and helpful.

Cons:

We booked a handicapped room but when we arrived there wasn't one available. The room they gave us was spacious enough but the bathroom was not equipped with bars by the toilet or shower.

2026-08-09 • via Nuitee
S
SHARON • family_with_children • us
7
We enjoyed your hospitality and your beautiful town.
Pros:

It was fair.

Cons:

Clearly not freshly made.

2026-07-21 • via Nuitee
K
Kim • solo_traveller • us
4
I would not come back.
Pros:

The staff was nice.

Cons:

There were stains on the walls. The paint the bathroom was chipping. The bathroom did not have working air vent.

2026-07-20 • via Nuitee
J
Jason • solo_traveller • us
8
Pros:

Overall is was a good night's stay very clean and comfortable

2026-07-14 • via Nuitee
J
Jeffery • couple • us
7
I'll be back.
Pros:

Good food

Cons:

Nothing

2026-07-09 • via Nuitee