Paradox Singapore Merchant Court at Clarke Quay

Hotels
8.6 (9283 reviews)
20 Merchant Road , Singapore , sg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for S$ 120 per person per night when using an available extra bed.
    People 13 years old and over stay for S$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 9283 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
L
Lisa • couple • gb
8
Very comfortable and stylish hotel which is in an excellent location for visiting the highlights of Singapore.
Pros:

Great location. Very clean and quite grand. The breakfast was excellent with a very wide variety of foods to suit everyone’s palate.

Cons:

Room could have been a bit bigger. Also pool was smaller than I expected - not many sun loungers around the pool

2026-03-07 • via Nuitee
I
Ishita • family_with_children • jp
10
2026-03-07 • via Nuitee
K
Keith • family_with_children • au
8
2026-03-07 • via Nuitee
H
helen • solo_traveller • gb
9
2026-03-07 • via Nuitee
S
Sarah • couple • gb
9
Pros:

Location, very clean and friendly staff

Cons:

Nothing

2026-03-07 • via Nuitee
S
Sharon • couple • au
10
Best place to stay
Pros:

Great value and location and the staff were amazing. Highly recommend the executive room option, great value

Cons:

Nothing

2026-03-06 • via Nuitee
E
Elena • couple • ru
5
Pros:

Хорошее расположение

Cons:

Очень старый отель, номера сырые

2026-03-06 • via Nuitee
K
Kieran • extended_group • gb
10
Great central hotel.
Pros:

Beautiful hotel, we upgraded to lounge, happy hr, high tea etc…was worth every penny. Beautiful breakfast, although busy at certain times. Location great.

Cons:

Lifts busy and a couple not working at different times - we were on 12th floor!! But did not bother us too much.

2026-03-06 • via Nuitee
S
Stepan • family_with_children • ru
9
Прекрасный отдых в прекрасном городе
Pros:

Всё хорошо. На завтраке были очереди

2026-03-06 • via Nuitee
S
Stephen • family_with_children • gb
10
Pros:

Location and facilities

Cons:

Nothing

2026-03-06 • via Nuitee
R
Robert • couple • za
8
Enjoyable, central friendly staff
Pros:

Location, staff were accommodating to our needs

Cons:

All good

2026-03-06 • via Nuitee
G
Gina • couple • au
9
Great spot to enjoy Singapore
Pros:

Loved the staff, room size, pool, location

Cons:

The food at the pool was overpriced and gross.

2026-03-06 • via Nuitee
U
Umberto • solo_traveller • it
6
Deludente
Pros:

La posizione

Cons:

Molto diversa, in peggio, rispetto a come la ricordavo durante la passata gestione. Nei piani si avverte un forte odore di umidità dato dalle moquettes abbastanza datate. Le stanze hanno un aspetto molto, troppo essenziale.

2026-03-06 • via Nuitee
R
Rosemary • couple • nz
10
Had a great 6 day stay. Lovely hotel , staff exceptional and facilities excellent
Pros:

The spacious feel of the property. Room was a good size. Proximity to Shopping centres , Chinatown etc

Cons:

Nothing

2026-03-06 • via Nuitee
J
Jean-Yves • family_with_children • fr
10
Pros:

L'emplacement et le confort.

2026-03-05 • via Nuitee
A
Alizee • family_with_children • fr
9
Emplacement au top et piscine agréable
Pros:

Emplacement superbe sur Clark quay avec magnifique vue de la chambre

2026-03-05 • via Nuitee
S
Samantha • family_with_children • au
10
2026-03-05 • via Nuitee
S
Susan • family_with_children • au
9
Pros:

Great location

2026-03-05 • via Nuitee
H
HAZUKI • family_with_children • jp
9
2026-03-04 • via Nuitee
C
Chunan • family_with_children • cn
10
Pros:

Breakfast is great. Bed is comfortable. Room size is far above my expectation. House cleaning is wonderful.

2026-03-04 • via Nuitee