Paradox Singapore Merchant Court at Clarke Quay

Hotels
8.6 (9866 reviews)
20 Merchant Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Slow elevators
Dated amenities
Breakfast quality

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues, including slow elevators and worn amenities.
Service
9.21
Staff were very friendly and helpful, contributing to a positive experience.
Location
9.25
Many reviews praised the location for accessibility to key attractions.
Room Quality
8.7
Rooms were spacious and well-maintained according to several positive comments.
Amenities
8.23
Some concerns about the pool lounge chairs and slow elevators impacted this score.
Value for Money
8.69
Prices are high but consistent with Singapore's standards for quality.
Food and Beverage
7.74
Breakfast options were noted as unsatisfactory, with juices made from powder.
Overall Experience
8.71
Overall experience has been positive, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Accommodation in the Heart of Singapore

Modern Amenities for Your Comfort
Experience a 24-hour front desk, a restaurant, and a terrace at Paradox Singapore Merchant Court at Clarke Quay. Unwind at the year-round outdoor pool, fitness center, hot tub, and garden.

Comfortable Rooms with Premium Features
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box. Enjoy the convenience of a fridge, kettle, and free toiletries. Some rooms even offer a private balcony for a stunning view.

Book now to enjoy a perfect blend of convenience and luxury at Paradox Singapore Merchant Court at Clarke Quay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for S$ 120 per person per night when using an available extra bed.
    People 13 years old and over stay for S$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 9866 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
E
emma family_with_children au
10
2026-05-10 via Nuitee
W
Wallace solo_traveller au
8
2026-05-09 via Nuitee
A
Annemarie solo_traveller de
10
2026-05-09 via Nuitee
L
Leanne couple au
9
Relaxing and fantastic breakfast
Pros:

Convenient location. Good facilities. Very clean.

Cons:

The pool area needs more lounge chairs

2026-05-09 via Nuitee
H
Heather couple au
10
2026-05-09 via Nuitee
P
Panagiotis solo_traveller cy
9
2026-05-09 via Nuitee
T
TAKITANI family_with_children jp
9
日本のガイドブックには記載がりませんが、予想以上です。
Pros:

ロケイションが抜群です。オーチャードと結ぶ地下鉄は目前、中国街とアラブ街を南北に結ぶビクトリアロードのバスストップは数歩でした。ライオンさんも数分の散歩道です。

Cons:

強いて言えば、3階でしたから展望がビルの邪魔でした。しかし、11回のラウンジから朝に夕にビルの谷間を通して何とかなりました。

2026-05-09 via Nuitee
C
Carolyn couple us
9
Clean,comfortable and perfect location!
Pros:

Location was amazing!

2026-05-09 via Nuitee
K
Kim solo_traveller nz
10
Great stay
Pros:

Location was great - close to transport, next to lots of food places at Clarke Quay. Walking distance to China Town. Great facilities.

2026-05-09 via Nuitee
S
Sharyn family_with_children au
10
2026-05-09 via Nuitee
A
Angela couple fr
9
Great Hotel in an Excellent Location
Pros:

Staff were very friendly and helpful. Great location overlooking the river and opposite a metro station. Amenities were good and everything was clean. Would stay here again.

Cons:

Breakfast buffet had a huge selection but the tables in the small side breakfast room were not cleared.
A lack of drawer and shelf space in what was a large bedroom.
There were not enough sunbeds around the pool for the number of guests

2026-05-08 via Nuitee
Y
YUKO family_with_children jp
9
良かったです。
Pros:

駅そばで便利。滞在時間短く、観光にでちゃって、残念でした。

Cons:

部屋からの景色が、木しか見えなかった。

2026-05-08 via Nuitee
T
Torsten solo_traveller au
9
2026-05-08 via Nuitee
K
Karen couple au
10
Perfect 4 night stopover
Pros:

Location was perfect, breakfast amazing and facilities were fabulous. Highly recommend this hotel.

Cons:

Nil

2026-05-08 via Nuitee
P
Patricia couple au
10
Friendly people, plenty to see and do
Pros:

Clean and tidy, close to Clarke quay, Chinatown, little India. Plenty to do at night.

Cons:

N/a

2026-05-08 via Nuitee
S
Suzanne family_with_children gb
10
2026-05-07 via Nuitee
S
Sue couple au
7
Comfortable and great location.
Pros:

Great location

Cons:

Our room was very dark with little natural light due to been level 2 behind greenery. We asked to be relocated to a lighter room. Level 5 was a massive improvement.
Lifts are very slow in the mornings due to lots of guests moving.

2026-05-07 via Nuitee
M
Michael couple se
10
Very good hotel if you want to stay in the center and be able to work out.
Pros:

The breakfast was at the level that you can expect at a better hotel in Asia. The hotel has an excellent location close to public transport and a shopping mall as well as many small very nice restaurants along the river. The room was clean. In particular I appreciated the gym. It was the best equipped and largest hotel gym that I have ever seen. The cardio machines has a nice river view. Also nice to have a pool in such a centrally located hotel.

Cons:

Considering that we got the room at a very good price I cannot complain about anything.

2026-05-07 via Nuitee
Z
Zdravka couple us
10
2026-05-06 via Nuitee
T
Therese couple au
9
2026-05-06 via Nuitee