Hotel Sorrento

Hotels
8.8 (676 reviews)
900 Madison Street , Seattle , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Charming
Clean
Comfortable
Friendly staff
Great location
Unique ambiance
Cons:
Old-fashioned furnishings
Restaurant prices

Categories

Cleanliness
8.74
Rooms are clean and the hotel has character and history.
Service
9.21
Staff was absolutely 100% helpful and made my stay worthwhile.
Location
9.25
Perfect for our needs, close to downtown and other facilities.
Room Quality
8.2
Furnishings are a bit old-fashioned and run down, but overall rooms are comfortable.
Amenities
8.73
Functional gym and cozy bar add to the unique experience.
Value for Money
8.69
Great deal for the service and quality of the hotel.
Food and Beverage
8.54
Restaurant a bit expensive, but local options nearby.
Overall Experience
9.01
Charming hotel with historic charm, personalized service, and a wonderful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:02

Property Description

Luxurious Italianate Architecture:
The Sorrento, a century-old gem in downtown Seattle, boasts stunning Italianate architecture that exudes luxury and charm. Its iconic presence is a testament to timeless elegance and sophistication.

Legendary Hospitality:
As Seattle's longest running luxury hotel, the Sorrento is renowned for its legendary hospitality, earning the title of the city's "grand dame." Guests are welcomed into an intimate setting where personalized service and attention to detail are the norm, ensuring a truly memorable stay.

Dining and Entertainment:
Indulge in a culinary experience at the Dunbar Room bar and restaurant, a neighborhood favorite for over 30 years. The adjacent Fireside Room offers a cozy ambiance for socializing and unwinding, making it the perfect spot to mingle and create lasting memories.

Experience the epitome of luxury and hospitality at the Sorrento - book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.8
Based on 676 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.54
Overall Experience: 9.01
N
Nga Nina couple us
8
We stayed one night for a football championship event so it was for a special occasion last minute decision
Pros:

Great location

Cons:

Valet parking is pricey

2026-02-12 via Nuitee
J
Jarrett couple us
10
I’ll be back!
Pros:

Location, history, classic, staff, everything.

2026-02-10 via Nuitee
S
Siegel couple us
9
2026-01-29 via Nuitee
K
Kathy couple us
9
We really enjoy staying at the Sorrento during the cool time of the year.
Pros:

We had the Sorrento Queen Suite. It was lovely. Had room to spread out, make our own coffee in the morning using our Aeropress. This was not our first stay at this hotel. It is a nice, quiet hotel with very comfortable beds.

Cons:

The room was pre-heated, which is nice, but it was turned on so high that we had to shut it off and had the windows open all night. Slept with eye masks and earplugs.

2026-01-20 via Nuitee
D
Donald couple us
7
2026-01-19 via Nuitee
M
Marta extended_group us
10
Enjoyed staying here very much.
Pros:

Breakfast was great.

2026-01-19 via Nuitee
L
Libby couple us
9
We always come here when we stay in Seattle
Pros:

It was old style yet very up to date on all things. the bed was wonderful. plenty of space, love the bathroom

Cons:

nothing

2026-01-19 via Nuitee
S
Shawn solo_traveller us
6
Pros:

Staff were excellent as is the food which was spectacular

Cons:

Cost of parking, hotel is shabby, and was surprised by the cost of the hidden fees for taxes. Also left items behind that were not turned in by housekeeping.

2026-01-19 via Nuitee
D
Douglas extended_group us
8
2026-01-16 via Nuitee
D
Donna solo_traveller us
10
2026-01-15 via Nuitee
M
Melanie family_with_children us
10
Wonderful
Pros:

Great hotel!

2026-01-15 via Nuitee
W
Wiiliam solo_traveller us
9
Pros:

I have booked my stay at the Sorrento in Seattle on various occasions during quick overnight trips to attend medical facilities. It is convenient and has excellent hospitality, while near transportation hub downtown Seattle.

Cons:

It is one of the more expensive lodgings, but using Booking.com helps offset it.

2026-01-14 via Nuitee
D
Danny couple us
9
Perfect
Pros:

Clean and comfortable

Cons:

Floors are very squeaky the sound travels noisy

2026-01-12 via Nuitee
L
Laura couple us
9
Enjoyed spending time in the hotel’s great room where it was cozy with an old world feel.
Pros:

The warmth and decor

2026-01-08 via Nuitee
J
Jayson couple us
10
This was like home away from home.
Pros:

This is a beautiful building inside and out. I’m astonished at the comfort and elegance of this hotel. It’s a great value for this alone, but the staff is also excellent.

Cons:

N/A

2026-01-07 via Nuitee
D
Davis solo_traveller us
10
Lovely stay, charming building, staff was friendly, cozy & comfortable, would stay again
Pros:

Charming, clean, comfortable

Cons:

Nothing

2026-01-01 via Nuitee
9
988pollyh NONE
10
Another wonderful stay at the Sorrento!
Pros:

This was our third stay at the Sorrento. The last two were for anniversaries, and this time was for my birthday. We always feel special when we stay, and the hotel staff are always very helpful.

2025-12-27 via Tripadvisor
P
P5473TEchrisc Business
10
Charming.
Pros:

Great location, charming, unique, functional gym. I liked the place, I'd definitely stay there again. Great price for the room.

2025-12-22 via Tripadvisor
B
BarryPlott Solo travel Quinton, Virginia
10
An amazing stay at the historical hotel Sorrento
Pros:

My stay here was amazing. The staff was absolutely 100% helpful and made my stay in Seattle really really worthwhile. I was able to walk everywhere I needed to go and it was a great experience. Thank you all so much, especially the front desks. Y'all really helped. It's a great deal so I appreciate you

2025-12-20 via Tripadvisor
U
U5860DGlul NONE
10
The hotel is very welcoming, all my interraction with staff was excellent. I fuilly reccomend this facility.
Pros:

Very nice classic hotel, Will probably stay again soon for it's proximity to medical facility. I would stay there if I was vacationing in Seattle.

2025-12-20 via Tripadvisor