Radisson Collection Hotel, Waterfront Cape Town

Hotels
•
Radisson Hotel Group
8.8 (113 reviews)
Beach Road Granger Bay, Cape Town, Western Cape, 8002 , Cape Town , ZA
27-21-441 3000

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Area shuttle (surcharge)
Health club
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Very comfortable
Lovely ocean view
Friendly and helpful staff
Great breakfast
Cons:
Service level deterioration
Room quality downgrade

Categories

Cleanliness
7.51
Specific sentiment from text regarding room service issues and neglect.
Service
9.48
Staff were friendly and accommodating, although some service level concerns were noted.
Location
10
The location is arguably the finest in Cape Town, very convenient to attractions.
Room Quality
7.97
Room upgrades perceived as a downgrade with sparse decoration.
Amenities
9
The spa and gym were quiet and more than sufficient.
Value for Money
7.96
Concerns about the service levels in relation to the price paid.
Food and Beverage
9.51
Breakfast was plentiful with lots of choices and good tasting.
Overall Experience
8.99
Overall the stay was enjoyable despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Experience the perfect blend of luxury and comfort at our Radisson Collection Hotel, Waterfront Cape Town, where breathtaking views meet exceptional service.

Indulge in Relaxation: Unwind at our full-service spa offering soothing massages, rejuvenating body treatments, and refreshing facials, ensuring a truly pampered experience.

Dynamic Amenities: Enjoy access to our state-of-the-art health club, outdoor pool, and sauna. Plus, stay connected with complimentary Wi-Fi throughout the hotel and top-notch concierge services at your disposal.

Culinary Delights: Savor exquisite dishes at Tobagos, our ocean-view restaurant, or enjoy a refreshing drink at the poolside bar. With 24-hour room service, gourmet dining is always just a call away.

Don’t miss out on an unforgettable escape; book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Property Video

Guest Reviews

8.8
Based on 113 reviews
Cleanliness: 7.51
Service: 9.48
Location: 10
Room Quality: 7.97
Amenities: 9
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.99
J
Jamie
10
Pros:

Very comfortable. Lovely ocean view. Good size room. Good service. Good spa.

2025-09-24 • via Nuitee
J
James • partner
8
Pros:

The property was near the V&A Waterfront which was very convenient. It was a 10 minute walk or 3 minute (free (hourly)) shuttle bus ride.
The hotel was pretty modern and the rooms were decent. The staff were very friendly and helpful.

We used the spa and the gym, which were very quiet and more than sufficient.

Breakfast was plentiful. Lots of choice and good tasting.

2025-09-05 • via Nuitee
K
Kassim
10
Pros:

Awesome!

2025-08-27 • via Nuitee
K
Kris • partner
10
Pros:

Lovely hotel in a fabulous location with ocean views. Short complimentary shuttle bus to the V&A waterfront where there is fantastic dining and bars. Will definitely return.

2025-08-24 • via Nuitee
T
Timothy
10
Pros:

I love the location and the friendliness of the staff.

2025-08-19 • via Nuitee
F
Frederic
8
Pros:

Nice property. staff was very accommodating

2025-08-17 • via Nuitee
V
Verified traveler
4
Deterioration
Pros:

We have stayed in this hotel innumerable time over the last 15 years. The location is arguably the finest in Cape Town. Sadly the latest rebranding and upgrading of the hotel has led to a major deterioration in service levels. The room upgrades are in my personal view a downgrade as the room we had was sparse and “cheap” looking. The servicing of the rooms is absolutely a joke as the seem to neglect most of what needs to be dine - we had to call reception which to 10 mins to get a reply - so that towels and water could be sent to the room. It is really ssd to see. For the price we wont be back as there is better service available elsewhere.

2025-08-12 • via Nuitee
U
ujjayan
10
Great stay in Cape town !
Pros:

Very good beachfront property with amazing views. Excellent breakfast , confy bed and standard internet access. Accessible to all vistas through uber conveniently.

2025-08-05 • via Nuitee
D
Dawn
10
Pros:

Have stayed at hotel multiple times. The hotel was being renovated on the floor where I stayed but I did not have any issues with noise. Beautiful waterfront property. Great views

2025-07-24 • via Nuitee
R
Richard
10
A+ Accommodations!!!
Pros:

What a wonderful place to stay. We felt welcomed right from the start with the airport pick-up. The driver was like our tour guide to the hotel. We were greeted with champagne and snacks as we checked in. The location is perfect location to get to Waterfront and hop on hop off bus line.

The breakfast buffet was outstanding.

*Only bummer situation was the power went out in our room. It was clear it was a problem that occurred in the morning. We were not informed about the problem. If we knew we would have returned earlier while there was sunlight to pack up. It was quite difficult to do even with using our cellphone flashlight.

But on the upside they did upgrade us, which made our last night stay pleasant.

2025-06-30 • via Nuitee
R
Rosa
10
Pros:

If anything bothers you in this hotel, the view immediately lets you forget about that. Fantastic hitel

2025-06-23 • via Nuitee
L
Lance • family
10
Pros:

Fantastic hotel. Convenient to Water Front. Restaurant was very good and service was outstanding. They handled all of our needs. Would definitely stay here again.

2025-05-19 • via Nuitee
N
NAZEER
4
Pros:

Took us almost 2 hours to check in

2025-04-22 • via Nuitee
A
Ayman
10
Capetown
Pros:

Wonderful Hotel in a beautiful city

2025-04-04 • via Nuitee
A
Andrew • partner
10
Pros:

Large hotel on the seafront with a lovely view of dolphin pods swimming past as you enjoy a lovely breakfast on the terrace restaurant. The room was good and had a nice view of the sea. The restaurant inside was a bit sluggish. It took ages to eventually get our room. Good location though for the V&A and Cape Point.

2025-03-13 • via Nuitee
M
Martin • partner
8
Pros:

Breakfast and lunch were great. Friendly staff and loves the shuttle

2025-03-08 • via Nuitee
J
Julie • partner
10
Pros:

Extremely friendly staff. Carmen helped with trips and was so patient. Room next door could be noisy when bathroom was used

2025-03-08 • via Nuitee
G
Gert
8
Pool area
Pros:

Would need a upgrade at the pool area and also heated pool. Location of the pool area is perfect and also the view

2025-01-29 • via Nuitee
A
Anand • family_with_children
10
Pros:

Best location in Cape Town

2025-01-25 • via Nuitee
P
Precious
8
Pros:

The location was ideal. My room was clean and comfortable and the staff were incredibly friendly and helpful. A special thanks to Busi C. for her outstanding customer service at the restaurant.

2025-01-23 • via Nuitee