The Hotel Captain Cook

Hotels
8.4 (621 reviews)
939 West 5th Avenue , Anchorage , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good food quality
Cons:
Heating issues
Overpriced for the season

Categories

Cleanliness
7.86
Bathrooms are extremely outdated and not properly cleaned.
Service
9.33
Staff was amazing, kind, and did their best to assist.
Location
9.37
Great location with restaurants and views.
Room Quality
7.82
Rooms are dated but clean; modernizing would improve experience.
Amenities
7.35
Heating issues and inaccessible swimming pool during stay.
Value for Money
6.81
Overpriced for the winter season considering the maintenance issues.
Food and Beverage
9.86
Excellent meal and service at the Crow's Nest.
Overall Experience
8.83
An overall good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Luxurious Downtown Anchorage Hotel
This luxury hotel, located in downtown Anchorage, offers a premium stay just 7 blocks from the Anchorage Museum.

Diverse Dining Options and Retail Stores
Indulge in culinary delights at the 4 restaurants, including the Crow’s Nest for fine French/American cuisine, and the Pantry café for Alaskan dishes. Explore 15 retail stores for a unique shopping experience.

Breathtaking Views and Hotel Athletic Club
Enjoy stunning views of the Chugach Mountains or Cook Inlet from each room. Guests have complimentary access to the hotel's Athletic Club, offering massage services, an indoor pool, and separate gyms.

Book your stay at The Hotel Captain Cook for a luxurious and convenient experience in Anchorage!

Important information:

Please note: Rates are based on 2 guests. Additional guests will incur extra fees. Please contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 36 per day.

Location

Guest Reviews

8.4
Based on 621 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 9.86
Overall Experience: 8.83
B
Brian • solo_traveller • us
9
2026-04-18 • via Nuitee
K
Kellie • couple • us
4
Cons:

Old worn out

2026-04-17 • via Nuitee
M
Martha • couple • us
10
Wonderful location and view from our room on the 8th floor.
2026-04-14 • via Nuitee
T
Tatje • couple • us
10
Wonderful, relaxing weekend at the captain cook
Pros:

The pool was nice - no hot tub as shown on the tv in the room. Breakfast was very nice, service was wonderful . Captain cooks crows nest was a lot belt expressing.

Cons:

We were in tower 3 and room were old and tired looking. Although very clean. Stayed in tower 2 - 4 months earlier and room had been updated.. front desk lady checked us in with a huge thing of candy in her mouth and it was hard to understand what she was saying. We did check in at midnight but still odd.

2026-04-13 • via Nuitee
K
Karolyn • solo_traveller • us
9
Comfortable stay, good food, friendly and helpful staff
Pros:

Valet parking. Easy check-in. Central downtown location for meetings and conferences.

Cons:

The don't carry Pepsi products.

2026-04-13 • via Nuitee
K
Karen • couple • us
10
Excellent and beautiful hotel
Pros:

This was a very nice hotel.

Cons:

I liked everything about the property. It was a very nice stay .
I would make one suggestion and it didn’t affect my stay.
For folks out of state like myself from Texas I would not tell people it’s safe to walk around by themselves before true daylight hits. This in my opinion is not a true statement.

2026-04-13 • via Nuitee
C
Cynthia • solo_traveller • us
8
A comfortable, well-appointed place to stay that is close to a variety of food options, downtown activities and not far
Pros:

Spacious room and comfotable accommodations, good food at our event and attentive staff

Cons:

Room heat wasn't very adjustable and several guests agreed their rooms were too warm, as well.

2026-04-12 • via Nuitee
A
Alasdair • solo_traveller • gb
8
Had an overnight stay, was recommended to stay here and it didn’t disappoint, would rebook
Pros:

Had a very late check in, midnight and no issues. Room was comfortable and clean. Great view from the 18th floor. Breakfast was excellent in the Pantry, great friendly server. Location was spot on

Cons:

…

2026-04-07 • via Nuitee
C
Cliff • solo_traveller • us
10
Pros:

Very clean, friendly staff and great food.

Cons:

Not having a hot tub.

2026-04-06 • via Nuitee
P
Pauline • extended_group • us
10
2026-04-01 • via Nuitee
D
Dana • solo_traveller • us
9
Pros:

Location was great!

2026-03-29 • via Nuitee
C
Christian • couple • us
7
Pros:

Great location

Cons:

I got a junior suite and got a view of the building in front of me. I would say a bit unlucky given that all rooms hav open views

2026-03-25 • via Nuitee
R
Ricardo • solo_traveller • us
10
2026-03-23 • via Nuitee
C
Charlie • solo_traveller • us
10
2026-03-21 • via Nuitee
H
Hildegard • couple • us
9
Lovely stay, centrally located
Pros:

Great location. Nice restaurants. Comfy bed

2026-03-20 • via Nuitee
A
Andrea L • solo_traveller • us
9
An excellent option for a stay in Anchorage
Pros:

Hotel Captain Cook is an elegant, comfortable place to stay in Anchorage. Check-in was efficient on both of my recent stays. Both of my rooms had all the conveniences I required; I did prefer my first room, which had a walk-in shower, over the second, which had a tub/shower, but everything worked in both. Breakfast options were plentiful and delicious, and good coffee and snacks were available all day in The Cubby. A special shout-out to Amos at the concierge desk, who set me up on a tour to the Girdwood area when my original tour cancelled.

Cons:

I had hoped to do more walking around in Anchorage, but sidewalks beyond the hotel's block weren't cleared well enough for me to take a chance on the packed snow and ice. My expectations for March conditions were probably too high, but I felt a bit isolated having to take a car service everywhere. This isn't something the hotel can remedy, but it might be helpful information to those looking for a place to stay in Anchorage.

2026-03-19 • via Nuitee
H
Hildegard • family_with_children • us
10
Nice location and comfortable stay.
Pros:

Great location and good restaurants

2026-03-18 • via Nuitee
S
Scott • couple • us
10
2026-03-16 • via Nuitee
F
Fred • solo_traveller • us
5
Good but renovate all rooms please
Pros:

Steam bath

Cons:

Room was not renovated

2026-03-16 • via Nuitee
T
Theresa • couple • us
7
2026-03-09 • via Nuitee