The Hotel Captain Cook

Hotels
8.4 (605 reviews)
939 West 5th Avenue , Anchorage , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good food quality
Cons:
Heating issues
Overpriced for the season

Categories

Cleanliness
7.86
Bathrooms are extremely outdated and not properly cleaned.
Service
9.33
Staff was amazing, kind, and did their best to assist.
Location
9.37
Great location with restaurants and views.
Room Quality
7.82
Rooms are dated but clean; modernizing would improve experience.
Amenities
7.35
Heating issues and inaccessible swimming pool during stay.
Value for Money
6.81
Overpriced for the winter season considering the maintenance issues.
Food and Beverage
9.86
Excellent meal and service at the Crow's Nest.
Overall Experience
8.83
An overall good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Luxurious Downtown Anchorage Hotel
This luxury hotel, located in downtown Anchorage, offers a premium stay just 7 blocks from the Anchorage Museum.

Diverse Dining Options and Retail Stores
Indulge in culinary delights at the 4 restaurants, including the Crow’s Nest for fine French/American cuisine, and the Pantry café for Alaskan dishes. Explore 15 retail stores for a unique shopping experience.

Breathtaking Views and Hotel Athletic Club
Enjoy stunning views of the Chugach Mountains or Cook Inlet from each room. Guests have complimentary access to the hotel's Athletic Club, offering massage services, an indoor pool, and separate gyms.

Book your stay at The Hotel Captain Cook for a luxurious and convenient experience in Anchorage!

Important information:

Please note: Rates are based on 2 guests. Additional guests will incur extra fees. Please contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 36 per day.

Location

Guest Reviews

8.4
Based on 605 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 9.86
Overall Experience: 8.83
F
Fred • solo_traveller • us
10
Stay there if you can!
Pros:

Steam bath is my most appreciated facility to utilize while I’m there.

Cons:

Nothing

2026-02-08 • via Nuitee
J
John • couple • us
10
Pros:

The view was unbelievable.

2026-01-28 • via Nuitee
Z
Zoe • couple • us
8
2026-01-28 • via Nuitee
D
Doug • couple • us
10
Great time
Pros:

The room was very comfortable. Staff was amazing. Breakfast restaurant was awesome.

2026-01-23 • via Nuitee
D
Donald • couple • us
9
Great stay.
Pros:

Had an excellent meal at the Crow's Nest. Excellent food and service. Were seated in what is the probably the best table in the Crow's Nest. It was an outside corner where we could see in two directions.

Cons:

Room was VERY WARM.

2026-01-20 • via Nuitee
A
Ann • couple • us
10
2026-01-19 • via Nuitee
R
Roy • solo_traveller • us
10
2026-01-19 • via Nuitee
E
Eric • extended_group • us
8
2026-01-19 • via Nuitee
9
949sallys • Family • Irving, Texas
10
Great place to stay in Anchorage!
Pros:

Thoroughly enjoyed our stay at Hotel Captain Cook!! The staff was helpful, the room was great and the restaurants offered amazing food.

2026-01-12 • via Tripadvisor
T
Terry • family_with_children • us
10
2026-01-12 • via Nuitee
M
Michelle • solo_traveller • us
9
An upper average stay at a luxury price.
Pros:

The old world ambiance

Cons:

Overpriced for the winter season. The bathrooms are extremely outdated and the tub was not cleaned. Also the toilets are difficult to flush because you have to hold the handle down until the tissue goes down.

2026-01-10 • via Nuitee
M
Murphy • family_with_children • us
8
2026-01-06 • via Nuitee
G
georgiosb854 • Business • San Francisco, California
6
Will not have chosen if I had the choice
Pros:

The hotel is fine. It feels more of a historical visit and a view of the state's business state, than a resort or a vacation hotel. It has 3 towers with rooms and many conference/meeting rooms, as well as a few restaurants/bars. It is walking distance to many of site restaurants and bars, as well as the Anchorage conference center and downtown. There are gyms in the building (one for men and one fro women, based on door labels - never checked them)
Check in was fine, but front desk was not friendly any time that I interacted with them.
Room was spacious and clean. It had the usual offered: TV, refrigerator, microwave, seating area, desk. The advantage of being high enough and facing west, I was able to see the sunset. The WiFi was horrible - never working and I end up using my mobile hot-spot.
There are city parking all around, so easy to park a car.
For the room price and the quality of the room/service, I will not stay there again if I can avoid it.

2026-01-03 • via Tripadvisor
W
Wayne • family_with_children • us
8
Pros:

Great holiday Christmas decorations

Cons:

Rooms are dated but clean

2026-01-02 • via Nuitee
G
Garrett • family_with_children • us
9
Pros:

Location, view, restaurants,

Cons:

Price is high.

2026-01-01 • via Nuitee
A
Akashay kumar • couple • us
10
2025-12-31 • via Nuitee
K
katietessin • Family • Plymouth, Massachusetts
6
Leaking in the Bathroom
Pros:

We stayed here with Princess cruises, and despite our rooms connecting on the cruise ship, we were placed on different floors here. Aesthetically, the rooms looked nice enough. However, our toilet/shower/sink was leaking for the duration of our stay. We had to line the floor with towels, which kind of took away from our experience. The location was fine, as was the noise level and overall atmosphere. We just didn't have a great stay.

2025-12-30 • via Tripadvisor
R
robin • couple • us
9
Very walker friendly, nice staff and very Christmasy, including a Christmas stocking on our door!
Pros:

Nice room, great shower!. Wonderful Christmas decorations.

Cons:

Needed trash cans in public areas.

2025-12-28 • via Nuitee
K
Karen • couple • us
10
2025-12-28 • via Nuitee
T
tinalafille • Solo travel
10
My son's murderer was on trial
Pros:

I am so very thankful for the staff at Captain Cook. Amos, the concierge, was phenomenal. The front desk, the bellhops, the maintenance, and doorman; I cannot emphasize how wonderful the staff was during my stay. I was in town during a very stressful and emotional time in my life for the two and half weeks they made me feel welcome and made sure my every need was met.

I may have stayed at nicer hotels, and eaten at finer restaurants but none of that mattered because this hotel's staff was exemplary! I highly recommend this as the place to stay due to the staff interaction, politeness, and attention.

2025-12-26 • via Tripadvisor