The Hotel Captain Cook

Hotels
8.4 (610 reviews)
939 West 5th Avenue , Anchorage , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good food quality
Cons:
Heating issues
Overpriced for the season

Categories

Cleanliness
7.86
Bathrooms are extremely outdated and not properly cleaned.
Service
9.33
Staff was amazing, kind, and did their best to assist.
Location
9.37
Great location with restaurants and views.
Room Quality
7.82
Rooms are dated but clean; modernizing would improve experience.
Amenities
7.35
Heating issues and inaccessible swimming pool during stay.
Value for Money
6.81
Overpriced for the winter season considering the maintenance issues.
Food and Beverage
9.86
Excellent meal and service at the Crow's Nest.
Overall Experience
8.83
An overall good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Luxurious Downtown Anchorage Hotel
This luxury hotel, located in downtown Anchorage, offers a premium stay just 7 blocks from the Anchorage Museum.

Diverse Dining Options and Retail Stores
Indulge in culinary delights at the 4 restaurants, including the Crow’s Nest for fine French/American cuisine, and the Pantry café for Alaskan dishes. Explore 15 retail stores for a unique shopping experience.

Breathtaking Views and Hotel Athletic Club
Enjoy stunning views of the Chugach Mountains or Cook Inlet from each room. Guests have complimentary access to the hotel's Athletic Club, offering massage services, an indoor pool, and separate gyms.

Book your stay at The Hotel Captain Cook for a luxurious and convenient experience in Anchorage!

Important information:

Please note: Rates are based on 2 guests. Additional guests will incur extra fees. Please contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 36 per day.

Location

Guest Reviews

8.4
Based on 610 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 9.86
Overall Experience: 8.83
C
Christian • couple • us
7
Pros:

Great location

Cons:

I got a junior suite and got a view of the building in front of me. I would say a bit unlucky given that all rooms hav open views

2026-03-25 • via Nuitee
R
Ricardo • solo_traveller • us
10
2026-03-23 • via Nuitee
C
Charlie • solo_traveller • us
10
2026-03-21 • via Nuitee
H
Hildegard • couple • us
9
Lovely stay, centrally located
Pros:

Great location. Nice restaurants. Comfy bed

2026-03-20 • via Nuitee
A
Andrea L • solo_traveller • us
9
An excellent option for a stay in Anchorage
Pros:

Hotel Captain Cook is an elegant, comfortable place to stay in Anchorage. Check-in was efficient on both of my recent stays. Both of my rooms had all the conveniences I required; I did prefer my first room, which had a walk-in shower, over the second, which had a tub/shower, but everything worked in both. Breakfast options were plentiful and delicious, and good coffee and snacks were available all day in The Cubby. A special shout-out to Amos at the concierge desk, who set me up on a tour to the Girdwood area when my original tour cancelled.

Cons:

I had hoped to do more walking around in Anchorage, but sidewalks beyond the hotel's block weren't cleared well enough for me to take a chance on the packed snow and ice. My expectations for March conditions were probably too high, but I felt a bit isolated having to take a car service everywhere. This isn't something the hotel can remedy, but it might be helpful information to those looking for a place to stay in Anchorage.

2026-03-19 • via Nuitee
H
Hildegard • family_with_children • us
10
Nice location and comfortable stay.
Pros:

Great location and good restaurants

2026-03-18 • via Nuitee
S
Scott • couple • us
10
2026-03-16 • via Nuitee
F
Fred • solo_traveller • us
5
Good but renovate all rooms please
Pros:

Steam bath

Cons:

Room was not renovated

2026-03-16 • via Nuitee
T
Theresa • couple • us
7
2026-03-09 • via Nuitee
R
Robin • solo_traveller • us
10
Was great. Keep it up
Pros:

I had towels for everything, outside/inside mats

Cons:

Not very many options for food at certain times

2026-02-28 • via Nuitee
K
Kristen • extended_group • us
10
Great weekend trip
Pros:

It was clean, the room was excellent, the staff were all amazing from front desk to valets, to wait staff. The restaurants were great, plenty of stuff in walking distance.

Cons:

I always wish the bath towels were larger

2026-02-23 • via Nuitee
F
Fred • solo_traveller • us
9
stay again
Pros:

Men's health facilities

2026-02-22 • via Nuitee
N
nhetb • Couples
6
NOTHING SPECIAL
Pros:

My first time checking in for 1 night just to try and experience the ambience of 'THE CAPTAIN COOK' bec i hjeard it was nice....I was surprise i check in to 18th floor I came in to reception was excellent service and fast cudos to frontdesk.... i went to the room little kinda disappointment bec I am exprecting for nice and bright lively room but like ahh whats fo special about captain cook i rather stay in midtown hotel ,,,,my regret checking in here, for me too outdated.....the ice bucket has scratches inside and it was black stain, ewww not bother to use it.....and this is the RED FLAG for my the windows you can open in NOT SAFE FOR KIDS you can look all the way down with the window is open and it should be limited to open specially when high rise building,,,,,, I work in hotel for long and this is was red alarm for me what if the guest just jump into the building..... night time i hear dog was barking not a sound proof??????? i went to fletchers for dinner order beef stragonoff was disappointed to to watery and i feel like eating a soup beef pasta stragonoff...and the fish and chips the fish pcs was very small for 3 -4 little pcs for the price of $35 i rather eat at 49th state they have big pc....... but the service was good......I dont use my bed and breakfast which is worth $30 bucks at the PANTRY bec they open at 6am..how i wish they open at least 5am............ but other than that not to special to check in...... id ont know with othe guest maybe it was special........

2026-02-17 • via Tripadvisor
M
monikabJ9263BQ • Couples • Lake Worth, Florida
10
Great stay for Anchorage
Pros:

Hotel is located in the heart of Anchorage. We walked all around. Went to Humpys for crab and it was great. Walked to Fire Island Rustic Bakeshop and it was excellent. Coffee and tea available in lobby and rooms were nice and clean.

2026-02-16 • via Tripadvisor
F
Fred • solo_traveller • us
10
Stay there if you can!
Pros:

Steam bath is my most appreciated facility to utilize while I’m there.

Cons:

Nothing

2026-02-08 • via Nuitee
Z
Zoe • couple • us
8
2026-01-28 • via Nuitee
J
John • couple • us
10
Pros:

The view was unbelievable.

2026-01-28 • via Nuitee
D
Doug • couple • us
10
Great time
Pros:

The room was very comfortable. Staff was amazing. Breakfast restaurant was awesome.

2026-01-23 • via Nuitee
D
Donald • couple • us
9
Great stay.
Pros:

Had an excellent meal at the Crow's Nest. Excellent food and service. Were seated in what is the probably the best table in the Crow's Nest. It was an outside corner where we could see in two directions.

Cons:

Room was VERY WARM.

2026-01-20 • via Nuitee
A
Ann • couple • us
10
2026-01-19 • via Nuitee