Peabody Memphis

Hotels
9 (2970 reviews)
149 Union Avenue , Memphis , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Unique duck experience
Great holiday atmosphere
Cons:
Cleanliness concerns
Bathroom size issues
Some delays in service

Categories

Cleanliness
7.46
Some negative feedback regarding cleanliness, particularly the dirty rags left in the tub.
Service
9.43
Staff were described as friendly and accommodating, enhancing the overall experience.
Location
9.47
Great location and atmosphere mentioned frequently, providing a unique hotel experience.
Room Quality
8.92
Rooms were noted as clean, spacious, and comfortable, though some bathrooms were considered small.
Amenities
9.45
The unique features like the ducks and the hotel history added a special touch.
Value for Money
8.91
Generally good value, though some guests felt certain amenities were lacking.
Food and Beverage
9.46
Dining experiences at the hotel were positively reviewed, with praises for their quality.
Overall Experience
8.93
Overall enjoyable stay with memorable experiences, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:32

Property Description

Luxurious Accommodations and Amenities
This famed hotel near Beale Street offers luxury accommodations with fine dining options, an indoor pool, fitness centre, and full-service spa. Each elegantly styled room includes a 42-inch flat-screen TV, bathrobes, an executive work desk, and plush seating.

Fine Dining and Culinary Delights
Indulge in gourmet French cuisine at Chez Philippe or savor Southern specialties and premium steaks at Capriccio Grill. For a more casual experience, Peabody Corner Bar offers a cozy setting with food and drink specials.

Versatile Meeting Spaces and Convenient Location
With over 80,000 square feet of meeting space, including a rooftop venue overlooking the Mississippi River, this hotel is perfect for events. Located just minutes away from popular attractions like the Memphis Rock ‘n Soul Museum and Gibson Guitar Factory, and a short drive from Memphis International Airport.

Book your stay at this iconic Southern hotel today!

Important information:

Parking Entrance Address: 118 2nd Street South, Memphis, Tennessee 38103

The parking entrance is located off 2nd Street.

For valet parking, turn left down the ramp.

For self-parking, drive straight up the ramp. If you choose self-parking, you may drop your bags with a valet parking attendant prior to parking your car.

The Peabody offers electric vehicle charging stations in the valet parking area.

Please note that extra beds can only be accommodated in the deluxe room types.

Please note that pets are allowed upon request. Pet-friendly rooms are limited and subject to availability.

A one-time, nonrefundable pet fee will be charged to the room for cleaning.

Dogs of up to 75 pounds are permitted. All pets are required to be on a leash or in a closed pet container at all times in public guest areas.

Please note that pets are not permitted to attend the March of the Peabody Ducks, a daily event that occurs in the lobby. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 26 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2970 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
C
Christian couple ch
9
historisches Flair an bester Lage
Pros:

sehr stilvolles Design

Cons:

Frühstück im hauseigenen Restaurant mittelmässig, ebenso der Service

2026-02-14 via Nuitee
M
Michael solo_traveller us
7
I’ve stayed at the Peabody a few times. Everything was fine except this time my room didn’t cool down. I was hot all nig
Pros:

Location

Cons:

Room temperature

2026-02-14 via Nuitee
R
rschw52190 Business
10
St. Jude Meeting
Pros:

Had meetings at Hospital for 2 days. Love the Hotel and the staff. Had dinner also and the food was great. Look forward to staying at the Peabody in December.

2026-02-12 via Tripadvisor
K
Kathryn couple us
10
This was a beautiful, fun hotel!!!
Pros:

It was beautiful ❤️

Cons:

Hard to navigate the area.

2026-02-12 via Nuitee
S
Sheree solo_traveller us
10
Beautiful Hotel, Comfortable Rooms, Delicious Food and an Amazing Spa!
Pros:

Beautiful room, and I did not leave it. I was here for a staycation and just ordered the room service. The food was delicious. I also booked a deep tissue massage at the feathers spa and it exceeded my expectations. I left feeling so relaxed. I later went back to the peabody after my stay to have cocktails at the lobby bar and the corner bar and they were great. The duck march was super cute to watch and would recommend watching it during your stay.

Cons:

Nothing. I loved everything about my stay. I wouldn't change a thing

2026-02-12 via Nuitee
J
JWW2026 NONE Memphis, Tennessee
8
Good service.
Pros:

Staff was friendly and helpful. The Peabody Club had a good happy hour and breakfast. Pricy but worth it.

2026-02-11 via Tripadvisor
S
Susan family_with_children us
10
Pros:

Everything!

2026-02-11 via Nuitee
F
Frank family_with_children us
8
2026-02-11 via Nuitee
R
rita couple us
10
2026-02-10 via Nuitee
D
Douglas extended_group us
10
We loved the Peabody and hoped to return!
Pros:

It’s beautiful and loved the detailed moldings and wood work throughout the hotel ! The staff at Peabody are exceptional and make you feel so welcome. They also all seem to love their jobs and want to make sure you have the best experience while at their hotel!
The Duck Master was so entertaining and watching the ducks march to the elevator was fun and an interactive experience!

2026-02-10 via Nuitee
L
Lewis couple us
9
2026-02-09 via Nuitee
A
Anna couple us
10
2026-02-08 via Nuitee
A
Austin couple us
10
Amazing piece of Memphis
Pros:

The historical significance was amazing and the ducks and staff were great

Cons:

The bathrooms could have been better

2026-02-08 via Nuitee
J
John extended_group gb
10
Fabulous place to stay
Pros:

The room was beautiful & very comfortable.
The hotel lobby & bar area had a great atmosphere & was very comfortable.
The duck parade was exceptional.
All in all an amazing hotel & a tourist attraction in itself steeped with a lot of history.

Cons:

Nothing

2026-01-30 via Nuitee
A
Amy couple us
10
2026-01-28 via Nuitee
S
Steve family_with_children us
10
beautiful-
Pros:

had 3 adult people in room with 2 queens - very nice

Overall look is fresh clean

Cons:

Could use a refrigerator in room

2026-01-28 via Nuitee
D
Deony extended_group gb
5
Cute Ducks but hotel and Expensive Disappointment!
Pros:

The "Duck" parade cute!

Cons:

We had really looked forward to this hotel and I didn't want to leave a Bad review but the Staff avoided solving problems and were verging on rude. And now have avoided every Email and chase up Email so far!
After travelling 6 hours on a bus we arrived to elevators not working but told we could check into our room if we wanted to Walk Up 11 flights of stairs! No offer of looking after bags or free drink whilst waiting etc. We then said we would use Spa/Gym/Swim facilities whilst waiting and told they were not open and they never did open as there had been a burst pipe. Once again NO offer of compensation! When finally got to room toilet had dirty water in it, the safe didn't work and nothing in the boxes of amenities. There was drilling and banging outside that went on ALL night. GETTING NO SLEEP From the noise!! And bathroom lights weirdly went on and off as well, as if a ghost in there all night. No hot water in the morning so Cold shower in the morning! We went to reception but they didn't want to deal with it. Most our friends ( 25 of us there for 30th Wedding Anniversary Celebration) had similar experience if had a room on that side of the hotel and the Anniversary couple felt so bad they spoke to Karen Thompson (HR Director) and Lasonia Crawford (Front Desk Manager) who kindly offered to refund the Group for bad night on 20th November, and lack of facilities, etc it was agreed and they took our Room number 1157 but no refund has ever come through to us, nor to Booking.com everyone that booked through Trailfinders did get a refund. I have emailed Peabody but no acknowledgement nor refund given. Been such a disappointment and waste of a lot of money!! And lied about Refund! Such a shame for what should have been a happy event and thought would be an amazing hotel

2026-01-28 via Nuitee
7
712dwaynes NONE
2
One Regrettable Night
Pros:

In town for a personal appointment overnight and thought we'd stay at the famous Peabody.
Upside:
- Check in and bellhop were fast and very friendly.
- Corner bar server and piano player were courtesy and attentive.
- Hotel atmosphere and architecture are delightful and elegant.

Downsides:
- Valet service was too high to retrieve vehicle after texting from room. They even walked by me standing out in the cold by the podium without saying a word to help or inquire. After I approached the 3 guys standing in the valet booth on status of my vehicle they determined they hadn't even started to retrieve. Overall delayed over half an hour and almost missed the appointment we were in town for to start with.
- Deli was supposed to provide complimentary coffee with our 'snowed in' package only to be told it wasn't included.
- Sold on an upgrade to the room for $60 - $77 including all the taxes - only to find the room to be what we would've expected from the Deluxe room booking. Would hate to see what the deluxe room looked like.
- Calamari appetizer ($19+tax) was rubbery and so chewy we couldn't finish.
- Not really the hotels fault but the amount of taxes you pay in Memphis for a hotel is outrageous. $50 of tax added to a room rate of $229!

Overall what started as a promising night just had one let down and disappointment after another. All the hype of the Peabody was overshadowed by nickel and dimming and poor service.

2026-01-26 via Tripadvisor
M
Maria family_with_children us
10
It was very good, the hotel is beautiful but during Christmas time even more so!
Pros:

We didn’t have breakfast at the hotel, that was very expensive!

2026-01-26 via Nuitee
P
patvoyageUSA family_with_children us
7
Pros:

Location

2026-01-21 via Nuitee