The Brown Palace Hotel and Spa, Autograph Collection

Hotels
•
Autograph Collection
8.6 (495 reviews)
321 17th Street , Denver , US
+1 303-297-3111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful lobby
Centrally located
Cons:
Service issues
Room cleanliness problems

Categories

Cleanliness
8.4
Several reviews mention issues with the cleanliness of the rooms, including a dirty bathtub.
Service
8.9
Mixed sentiments regarding service; while some staff were praised, others showed lack of attentiveness, especially during breakfast.
Location
9.9
Centrally located, with easy access to holiday events and downtown experiences.
Room Quality
7.9
Negative reviews referenced outdated rooms and temperature control issues.
Amenities
8.9
Some issues with amenities, yet the lobby and historic charm were appreciated.
Value for Money
8.4
Prices considered high given the reported service and room quality issues.
Food and Beverage
6.9
Significant disappointment noted regarding the included breakfast promises that weren't fulfilled.
Overall Experience
9.5
Ultimately a mixed experience; while there were beautiful aspects, the service and amenities detracted from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:41

Property Description

Luxurious Accommodations
Step into elegance at The Brown Palace Hotel and Spa, Autograph Collection, where each room features plush linens, a flat-screen TV, and an en suite bathroom. Relax in style with 24-hour room service and bathrobes provided for your comfort.

Indulgent Amenities
Unwind at the spa or stay active at the fitness centre, offering a range of massage and salon services. Whether it's a relaxing treatment or a workout session, we have you covered for a rejuvenating stay.

Culinary Delights
Savor exquisite dining experiences at our 3 on-site restaurants, from an elegant breakfast at Ellyngton's to fine dining at Palace Arms. Don't miss out on the special Dom Perignon Champagne brunch buffet and the classic Ship Tavern offerings.

Experience luxury and convenience at The Brown Palace Hotel and Spa, Autograph Collection. Book your stay now for a memorable getaway!

Important information:

- Daily $15 food and beverage credit
- Daily Historical Tour for two guests
- One Time Welcome Cocktail for two guests
- Daily Spa Pass for two guests
- Daily Enhanced High-speed internet access (Wi-Fi)
- Daily Specialty Coffee or Juice at Brown Palace Coffee and Tea, For 2 PeopleGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Location

Guest Reviews

8.6
Based on 495 reviews
Cleanliness: 8.4
Service: 8.9
Location: 9.9
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 9.5
M
Ma • couple • us
10
2026-10-09 • via Nuitee
S
Stephanie • couple • us
8
Pros:

Beautiful!

Cons:

Would've been nice to have non alcoholic options in place of the complimentary champagne other guests received upon check in.

2026-10-08 • via Nuitee
I
ivey • couple • us
9
2026-10-08 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-09-20 • via Nuitee
S
Shel • extended_group • us
10
2026-09-19 • via Nuitee
L
Leo • couple • us
8
Great historic hotel in awesome location with little things to improve
Pros:

This old hotel is fabulous and is in a very convenient location. The rooms are very roomy and decorated well. There are nice bars and restaurants in the hotel to enjoy. Also saw lots of people enjoy the high tea, we didn't but is looked nice. Valet service is available and there is a small welcome drink offered when checking in.

Cons:

Price of valet service, check-in and out pretty slow, bars in the hotel close early, would be nice that employees where some sort of uniform, room needed some little TLC (closet door, faucet loose, door to room hard to open needs some adjustments. These are things House keeping should see and report them and have all in tip-top shape for next guests.

2026-09-18 • via Nuitee
S
Samuel Botbol • solo_traveller • cr
10
2026-09-15 • via Nuitee
K
Kerr • couple • us
8
Cons:

The air conditioner ran all night in my room thermostat did not work

2026-09-13 • via Nuitee
J
Janet • family_with_children • us
10
Pros:

The hotel is beautiful and well maintained. We loved the music in the lobby and Ships Tavern. We particularly enjoyed the opportunity to sing along with John in the Ships Tavern. A delightful stay!

2026-09-13 • via Nuitee
C
Camilla • family_with_children • it
10
2026-08-29 • via Nuitee
F
Francisca • couple • us
10
Great location.
Pros:

Location and beautiful hotel.

2026-08-27 • via Nuitee
E
Elcid • couple • us
10
Perfect location. Iconic hotel. Very comfortable stay
Pros:

Perfect location. Very comfortable stay. Iconic hotel

Cons:

It was perfect. However, no fridge in the room

2026-08-24 • via Nuitee
C
Cecil • couple • us
10
2026-08-17 • via Nuitee
J
John • couple • us
10
Pros:

Historic masterpiece with knowledgeable staff and excellent servers & food.

2026-08-13 • via Nuitee
S
Saurabh • couple • us
10
2026-08-10 • via Nuitee
W
William • family_with_children • us
8
2026-08-06 • via Nuitee
M
M8240UNnatashar • Family
10
Lovely hotel
Pros:

Absolutely loved this property. The hotel was beautiful and the staff was very helpful. We stayed here for my daughters 16th birthday and she couldn’t get over how pretty everything was.

2026-07-27 • via Tripadvisor
D
David • couple • us
8
2026-07-20 • via Nuitee
S
shawn • couple • us
10
Pros:

Immaculate beautiful historical hotel in downtown Denver. Room was very nice. We ate at the Taverns and used the valet to park. Food was great, and the valet saved possibly decades of our life so we didn't have to find parking.

2026-07-20 • via Nuitee
T
Terry • solo_traveller • gb
9
2026-07-18 • via Nuitee