Flex Studios

Hotels
•
Independent
5.8 (118 reviews)
9542 I-10, San Antonio, Texas, 78230 , San Antonio , US
1-210-592 6999

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor pool - seasonal
ATM/banking
Smoke-free property
Free self parking
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cockroaches
Dirty floors
Lack of service at night
Room humidity issues

Categories

Cleanliness
3.3
Multiple mentions of cockroaches and dirty floors.
Service
7.3
Helpful staff during check-in, but issues with availability at night.
Location
8.8
Great central location in the medical center area with convenient highway access.
Room Quality
4.3
Humidity problems and cleanliness issues negatively impacted room quality.
Amenities
5.3
Standard amenities but insufficient information and issues with WiFi.
Value for Money
6.8
Price was good but not reflective of the overall stay quality.
Food and Beverage
5.3
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
5.3
Overall negative experience due to cleanliness and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:52

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and free self parking. Relax by the seasonal outdoor pool or utilize the 24-hour front desk.

Cozy Rooms: Make yourself at home in one of the 106 air-conditioned rooms with microwaves and flat-screen TVs. Stay connected with complimentary wireless internet and unwind with cable programming.

Nearby Attractions: Located in the Medical Center District, just a short drive from major attractions like USAA Corporate Office Headquarters and North Star Mall.

Plan your stay at Flex Studios for a comfortable and convenient experience in San Antonio's Medical Center District.

Important information:

  • The seasonal pool will be open from March 01 to November 30.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.8
Based on 118 reviews
Cleanliness: 3.3
Service: 7.3
Location: 8.8
Room Quality: 4.3
Amenities: 5.3
Value for Money: 6.8
Food and Beverage: 5.3
Overall Experience: 5.3
L
Luis
2
Pros:

Roach infested, immediately checked out.

2025-10-13 • via Nuitee
S
Sayeed
6
Pros:

heb is nearby.

2025-10-06 • via Nuitee
R
Ruth
2
Pros:

Roaches in the room, no batteries on remote, only cover was a sheet

2025-09-24 • via Nuitee
J
Jarita
10
Pros:

.

2025-09-21 • via Nuitee
S
Saurabh • family_with_children
4
Pros:

It’s an average property. You will find cockroaches everywhere in the room and smell of dampness.

2025-08-31 • via Nuitee
E
Ernest
10
Pros:

Staff was helpful checking in

2025-08-26 • via Nuitee
J
Jacob
2
Pros:

No one was there during check-in never got to check in

2025-08-08 • via Nuitee
D
Dan • partner
2
Pros:

The WiFi password was not written on the room card or given to me during check in, the floor was so dirty that it turned the bottom of my white socks black, I had to kill two flys in my room, there was homeless people all around the property. The worst part was that at 1AM there was two kids running around and screaming, I tried calling the front desk but there’s nobody there after 11PM, so I had to call the non-emergency line because there was no parents with them.

2025-08-01 • via Nuitee
C
Christopher
4
Bugs
Pros:

The price was the only thing good about this stay other than a fast check in. Lots of Road noise, inconsiderate guests being loud at 4am. Hotel staff was quick and efficient. Got checked into the room with the world's thinnest towels and then had the liberty of getting to see a few roaches on the room wall. If it wasn't for the sheer necessity of needing a place to sleep for a few hours before work the next day, I absolutely would have checked out.

2025-07-19 • via Nuitee
R
Ruth
10
Pros:

Good

2025-07-18 • via Nuitee
J
Josephine • family
10
Pros:

Great phone service. I
Love ut

2025-07-18 • via Nuitee
B
Brett • family
2
Pros:

Nasty. Cockroaches everywhere. I usually am okay with less than ideal motels but this one was too much.

2025-07-17 • via Nuitee
V
Verified traveler
4
Pros:

Room had a humidity problem. There was condensate on the tile floors and those floors were not very clean.

2025-07-05 • via Nuitee
J
Javier
8
Pros:

Great central location in the medical center area, with easy and convenient highway access.

2025-06-26 • via Nuitee
A
Angelica
8
Pros:

Other than that everyone was friendly and nice the morning security guard is super sweet and awesome so is the night one there the best

2025-06-06 • via Nuitee
I
Isabella
2
Pros:

I had a double bed of which one I didnt use, springy beds and my socks were black from the unmopped floors. Something drove me insane at night itching me. Not bugs but definitely the sheets n plowcases irritating my skin on exposed areas..i was told numerous times that the deposit would be returned to my card but Never did.

2025-05-17 • via Nuitee
M
Mary
2
Pros:

not a place for a handicap or disable person.

2025-05-10 • via Nuitee
C
Cynthia • partner
8
Pros:

Mi cuarto lo entregaron casi a las 4 de la tarde estuvimos q esperar porque a un no estaba listo y en la noche alguien q estaba hospedado ahi tuvo la música a altas horas de la madrugada

2025-04-21 • via Nuitee
E
Edgar
2
Pros:

You can hear everything outside and across the other rooms. People shouting, running, and banging. Although the room was relatively clean and scentless, there were roaches crawling the floors and walls...

2025-04-09 • via Nuitee
J
Jose L
10
Pros:

Everything good. Thank you

2025-03-31 • via Nuitee