Comfort Inn & Suites Watertown - 1000 Islands

Hotels
•
Comfort
8.2 (856 reviews)
110 Commerce Park Drive , Watertown , US
+1 315-965-1747

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Good location
Comfortable rooms
Pleasant staff
Clean bedding
Cons:
Issues with cleanliness
Pool was not functional
Inadequate appliance maintenance
Outdated facilities

Categories

Cleanliness
6.53
Several reviews indicate issues with cleanliness and maintenance.
Service
8.5
Mixed sentiments; some staff were pleasant, but negative experiences reported.
Location
9.54
Consistent positive comments about the location being convenient.
Room Quality
7.49
Rooms mentioned as comfortable but some reported broken appliances and outdated rooms.
Amenities
8.02
Pool issues reported; some amenities were good but not up to expectations.
Value for Money
8.48
General sentiment is favorable but some found it slightly overpriced.
Food and Beverage
8.53
Breakfast was mentioned positively.
Overall Experience
8.5
Overall mixed feelings but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:16

Property Description

Luxurious Accommodations and Prime Location
The Comfort Inn & Suites hotel offers a relaxing stay near New York's top attractions, including Fort Drum and the Thousand Islands. Situated by the Black River, guests can enjoy stunning views and nearby shopping options at Salmon Run Mall.

Abundant Amenities for a Comfortable Stay
Enjoy complimentary high-speed Internet, hot breakfast, and access to an indoor pool and exercise room. The hotel also provides business facilities, meeting rooms, and free parking for convenience.

Cozy Rooms and Suite Options
Each room features modern amenities like flat-screen TVs, microwaves, and refrigerators. Upgrade to a suite for added luxuries such as whirlpool bathtubs and pillow-top mattresses. Non-smoking rooms and pet-friendly accommodations are available upon request.

Book now for a luxurious and convenient stay at the Comfort Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ART

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 856 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.5
J
Jooyun • family_with_children • us
8
Pros:

가격

2026-10-27 • via Nuitee
M
Maï • couple • fr
6
2026-10-26 • via Nuitee
L
Linda • family_with_children • ca
9
Cons:

Need more signage.
Like where are the ice machine's
What time does breakfast start and finish

2026-10-24 • via Nuitee
T
Tiffany • family_with_children • ca
10
Pros:

Room was big, staff were friendly, breakfast was delicious. Kids loved the pool!

2026-10-24 • via Nuitee
M
Morrison • family_with_children • ca
9
Pros:

Location great for shooting.
Clean.

2026-10-17 • via Nuitee
M
Miriam • couple • us
9
2026-10-14 • via Nuitee
T
Tai M. • family_with_children • ca
9
Good value for the price
Pros:

Room was spacious and comfortable. Staff was really polite and welcoming.

Cons:

Pool could be warmer and cleaner. Water fountain was out of service.

2026-10-13 • via Nuitee
C
Courtney • family_with_children • us
8
2026-10-12 • via Nuitee
C
Candy • couple • us
10
2026-10-11 • via Nuitee
C
CHEREE • couple • us
7
Pros:

Staff was helpful

Cons:

TV didn’t work. Tub didn’t have a stopper so no bath available.

2026-10-11 • via Nuitee
B
Brandy • couple • us
10
2026-10-10 • via Nuitee
A
aneta • family_with_children • us
10
Pros:

All perfect!

2026-10-10 • via Nuitee
S
Steven • couple • us
8
Pros:

Met reasonable standards and expectations, but nothing special.

Permanently closed adjoining restaurant gave location ka grim appearance.

Cons:

Permanently closed adjoining restaurant gave location a grim appearance.

2026-10-09 • via Nuitee
L
Louise • solo_traveller • ca
8
Pros:

Close to shopping.

Cons:

Dated and elevator very squeaky

2026-10-09 • via Nuitee
D
Danny • couple • ca
9
2026-10-08 • via Nuitee
J
Jamie • couple • us
9
Reasonable price for a very nice hotel.
Pros:

Our stay was short but sweet. Breakfast was good. Lots of sitting room. Our room was comfortable and clean. Bed was comfortable. The pool was like bathwater. We would stay again.

Cons:

Only one elevator was working.

2026-10-07 • via Nuitee
H
Harry and Lisa Gee Jr • solo_traveller • us
10
great place to stay while working out of town
Pros:

room & bed

Cons:

NA

2026-10-07 • via Nuitee
M
Mark • couple • us
10
2026-10-07 • via Nuitee
C
Carole • solo_traveller • us
4
2026-09-18 • via Nuitee
Y
YOUSEF • solo_traveller • us
8
2026-09-18 • via Nuitee