Hotel y Villas Vento

Hotels
•
Independent
5.4 (19 reviews)
278 Vía Morelos Santa Maria Tulpetlac, Ecatepec de Morelos, MEX, 55400 , Ecatepec de Morelos , MX
52-55-57781739

listing image 1
Show all photos

Facilities

24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property
Snack bar/deli
Free self parking

Review Highlights

Pros:
Great location
Convenient for work purposes
Cons:
Noise disturbances
Late room readiness
Unattentive staff
Pricing concerns

Categories

Cleanliness
6.5
Guests had mixed opinions on cleanliness, with some mentioning cleanliness as a positive aspect and others complaining about noise and service issues.
Service
5.8
Service received varied feedback, with complaints about noise, late room readiness, and unattentive staff.
Location
8
The hotel is praised for its convenient location near key landmarks and public transport, making it a positive aspect for most guests.
Room Quality
6.3
Rooms were described as comfortable by some, but others experienced noise disturbances and maintenance issues.
Amenities
6.3
Mixed reviews on amenities; some guests highlighted the gym and pool, while others mentioned the lack of spa services and noise disruptions.
Value for Money
4.6
The pricing was a major concern for many guests, with some feeling it was not justified by the services provided.
Food and Beverage
6.8
Breakfast and restaurant services received mixed feedback, with some guests wanting more variety.
Overall Experience
7.2
Despite some drawbacks, most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-10 02:51

Property Description

Dining Options
Indulge in 24-hour room service or savor a drink at the bar/lounge. Don't miss the cooked-to-order breakfasts available daily for a fee.

Amenities
Experience comfort with a 24-hour front desk, luggage storage, and free self parking. Stay connected with complimentary Wi-Fi and enjoy cable programming on flat-screen TVs.

Convenient Location
Located just minutes away from popular attractions, Hotel y Villas Vento is the perfect choice for your stay in Ecatepec de Morelos. Book now and explore the city hassle-free.

Important information:

  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

5.4
Based on 19 reviews
Cleanliness: 6.5
Service: 5.8
Location: 8
Room Quality: 6.3
Amenities: 6.3
Value for Money: 4.6
Food and Beverage: 6.8
Overall Experience: 7.2
F
Francisco Javier
2
Pros:

¡No me respetaron la reservación por ende tuve que buscar otro hotel de emergencia!

2025-06-13 • via Nuitee
L
Lidia Guadalupe
10
Pros:

Muy limpia ,cómoda y accesible

2025-06-08 • via Nuitee
I
Isai
2
Pros:

La habitación no estaba lista y eran las 8 p.m, cuando el chek in era a las 3 p.m

Me cobraron un extra aún cuando en la publicación ya incluía IVA.

Demasiado ruido. Las mucamas a altas horas pasan con su carrito de servicio.
Solicité una cobija y nunca llegó

2025-06-06 • via Nuitee
K
Kevin Josué • family
6
Pros:

Es un buen lugar para quedarse, el único detalle es que la persona encargada no es muy buena atendiendo

2025-06-03 • via Nuitee
M
Marco • partner
2
Pros:

No deberia colocarse como hotel, mas bien es un motel con pesima atencion del personal y nl querian respetar mi reservacion

2025-06-02 • via Nuitee
L
Lidia Guadalupe
8
Pros:

Me facilita para el desarrollo de mi trabajo muy buen servicio

2025-05-17 • via Nuitee
L
Lidia Guadalupe
10
Pros:

Es lo que necesito para desarrollar mi trabajo

2025-05-13 • via Nuitee
J
Jesus Guillermo
6
Pros:

It’s nice but something’s could’ve been better.

2025-04-23 • via Nuitee
I
iliana salazar
2
Pros:

No me hospede no me respetaron reserva me comentaron que no tenían disponibilidad

2025-02-21 • via Nuitee
R
Rosario • family
10
Pros:

Me gustaría un correo electrónico para explicar el porque ya no estoy utilizando si aplicacion y también ya no me hospedo en el hotel villas vento.
Mi correo electrónico es:
charityma3739@aol.com

2024-10-26 • via Nuitee
C
Cesar
2
Pros:

Pésimo servicio no hay habitaciones disponibles

2024-07-01 • via Nuitee
A
ABDÓN ISRAEL
8
Pros:

En este Hotel se experimenta una tranquilidad ciertamente aquilatable.

2023-11-15 • via Nuitee
E
Edin • partner
2
Pros:

Malisimo

2023-01-01 • via Nuitee
R
Regina • family
6
Pros:

The price was more than reasonable and the asthenic was nice, however the bedsheets were not changed and dirty. There was also no key given so entering the room required someone's assistance every time.

2022-11-23 • via Nuitee
E
ERIKA LILIANA • partner
4
Pros:

Las instalaciones.. El espacio es cómodo... Y muy prometedor... Sin embargo es muy oscura la habitación y la limpieza deja mucho que desear... El baño con manchas y sucio... Cabellos... Había un empaque de preservativos en el tocador... Fue desagradable. El check out es demasiado temprano.

2022-07-25 • via Nuitee
M
Marisol
2
PESIMO SERVICIO
Pros:

NO ME RECIBIERON EN EL HOTEL QUE POR QUE ELLOS SON UN HOTEL DE PASO Y NO PODIA QUEDARME AUNQUE LA APLICACION ME HUBIERA DEJADO RESERVAR, YO VENIA DE UN LUGAR LEJOS Y ME DIERON MIL PRETEXTOS PARA NO HOSPEDARME TUVE QUE BUSCA A LAS HORAS DE LA NOCHE UN HOTEL DONDE QUEDARME. PESIMO NO LO RECOMIENTO LA ATENCION PÉSIMA, NO ME APOYARON PARA AYUDARME A RESOLVER, ME DIJERON QUE TENIA QUE ARREGLARME CON LA APP.

2022-06-14 • via Nuitee
P
PEDRO
6
IN PROBLEMAS
Pros:

BIEN OJO NO HAY RESTAURANT

2020-08-29 • via Nuitee
J
Javier
4
Pros:

Hotel de paso, no para trabajo

2019-08-26 • via Nuitee
V
Verified traveler • family_with_children
6
Pros:

Que lo manejan como hotel y es motel y cobran impuestos y no dan bien la información en Internet

2019-05-26 • via Nuitee