DoubleTree by Hilton New Orleans

Hotels
•
Doubletree by Hilton
8.4 (3016 reviews)
300 Canal Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
High additional costs
Parking difficulties

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness.
Service
9.33
Staff were friendly and accommodating, with positive sentiments highlighted throughout.
Location
9.37
The location is praised for being convenient and within walking distance to attractions.
Room Quality
8.32
Rooms were generally clean and well-maintained, with minor issues reported.
Amenities
8.35
Valet parking was mentioned positively, but there were complaints about missing amenities.
Value for Money
7.31
Guests felt that the pricing was misleading with additional charges, affecting perceived value.
Food and Beverage
7.86
Concerns regarding breakfast reservations and food-related services impacted overall satisfaction.
Overall Experience
8.83
Despite some negative points, many guests reported enjoyable experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:20

Property Description

Luxurious Accommodations
Experience comfort and style at DoubleTree by Hilton New Orleans with beautifully appointed rooms featuring modern amenities like flat-screen TVs and cozy seating areas. Relax and unwind in a private bathroom equipped with complimentary toiletries and a coffee machine for your convenience.

Exceptional Facilities
Indulge in the outdoor pool and terrace, perfect for soaking up the sun or enjoying a refreshing dip. Unwind at the on-site bar or take advantage of the 24-hour front desk services, including tour assistance and a safety deposit box. Stay productive with access to the business center and meeting facilities.

Prime Location
Conveniently located just steps away from Bourbon Street, our hotel offers easy access to Morial Convention Center and St Louis Cathedral. With free WiFi and private parking available, DoubleTree by Hilton New Orleans is your ideal choice for a memorable stay in the vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

There is limited availability for oversize vehicles and SUVs (Sport Utility Vehicles) in the hotel's parking lot.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Guest Reviews

8.4
Based on 3016 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.83
L
Loretta • couple • us
10
Loved it there. Will stay again.
Pros:

Location, everything nice and beautiful!

Cons:

N/A

2026-04-18 • via Nuitee
J
Jeff • solo_traveller • us
7
2026-04-17 • via Nuitee
M
Mary • extended_group • us
9
Great location, fantastic staff
Pros:

Great location, friendly staff, clean

Cons:

NA

2026-04-16 • via Nuitee
S
shantuesday • solo_traveller • us
10
2026-04-16 • via Nuitee
C
Charles • solo_traveller • us
7
My stay was great.
Pros:

I like the location and proximity to the casino and restaurants

Cons:

There wasn't anything I disliked about the property.

2026-04-16 • via Nuitee
V
Vincent • solo_traveller • gb
8
Lovely place
Pros:

Location

Cons:

None

2026-04-16 • via Nuitee
J
Jayvonah • couple • us
9
Great!
Pros:

Everything was clean, prime location, super friendly and helpful staff

2026-04-15 • via Nuitee
S
Sonya • couple • us
8
The staff and service is awesome. So friendly
Pros:

Location

Cons:

Repairs unfinished in room

2026-04-14 • via Nuitee
M
Martin • couple • us
7
Great Location, Mid Hotel
Pros:

The location is excellent. Walking distance to everything we needed to do. The staff was very friendly and very helpful. Appreciated the security of someone watching the elevators and key needed to go your hotel floor. Fridge in room.

Cons:

Dusty and old in the room. The amount of rust on doors in bathroom, ceiling. Bed super uncomfortable. Also info on parking was misleading on this app. Valet only if you want them to park near the hotel. If you want to park yourself you have to find a nearby lot or garage.

2026-04-14 • via Nuitee
B
Bronwyn • family_with_children • au
8
Excellent place to stay in New Orleans.
Pros:

Great location and friendly staff. Comfortable and spacious room.

2026-04-14 • via Nuitee
R
Ronald • solo_traveller • us
10
2026-04-14 • via Nuitee
C
Corione • couple • us
10
2026-04-13 • via Nuitee
B
Brad • solo_traveller • us
10
2026-04-13 • via Nuitee
M
Marcus • solo_traveller • us
9
2026-04-13 • via Nuitee
A
Antria • couple • us
10
Enjoyable
Pros:

Friendly and great hospitality

Cons:

Nothing

2026-04-13 • via Nuitee
D
Debra • couple • us
10
Very fun and relaxing stay.
Pros:

Very clean and all the staff are extremely friendly!

Cons:

Loved everything about the property

2026-04-13 • via Nuitee
T
Tykeria • couple • us
10
Excellent
Pros:

Location and the best staff

Cons:

Parking

2026-04-12 • via Nuitee
F
Francesca • solo_traveller • gb
9
Pros:

Staff were very friendly and room was clean. Location was great.

2026-04-12 • via Nuitee
S
Sandra • solo_traveller • de
7
Pros:

Nähe zum Riverwalk
Pool

2026-04-12 • via Nuitee
J
janice • family_with_children • us
7
2026-04-11 • via Nuitee