DoubleTree by Hilton New Orleans

Hotels
•
Doubletree by Hilton
8.4 (3452 reviews)
300 Canal Street , New Orleans , US
+1 504-581-1300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
High additional costs
Parking difficulties

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness.
Service
9.33
Staff were friendly and accommodating, with positive sentiments highlighted throughout.
Location
9.37
The location is praised for being convenient and within walking distance to attractions.
Room Quality
8.32
Rooms were generally clean and well-maintained, with minor issues reported.
Amenities
8.35
Valet parking was mentioned positively, but there were complaints about missing amenities.
Value for Money
7.31
Guests felt that the pricing was misleading with additional charges, affecting perceived value.
Food and Beverage
7.86
Concerns regarding breakfast reservations and food-related services impacted overall satisfaction.
Overall Experience
8.83
Despite some negative points, many guests reported enjoyable experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:20

Property Description

Luxurious Accommodations
Experience comfort and style at DoubleTree by Hilton New Orleans with beautifully appointed rooms featuring modern amenities like flat-screen TVs and cozy seating areas. Relax and unwind in a private bathroom equipped with complimentary toiletries and a coffee machine for your convenience.

Exceptional Facilities
Indulge in the outdoor pool and terrace, perfect for soaking up the sun or enjoying a refreshing dip. Unwind at the on-site bar or take advantage of the 24-hour front desk services, including tour assistance and a safety deposit box. Stay productive with access to the business center and meeting facilities.

Prime Location
Conveniently located just steps away from Bourbon Street, our hotel offers easy access to Morial Convention Center and St Louis Cathedral. With free WiFi and private parking available, DoubleTree by Hilton New Orleans is your ideal choice for a memorable stay in the vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

There is limited availability for oversize vehicles and SUVs (Sport Utility Vehicles) in the hotel's parking lot.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.4
Based on 3452 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.83
P
Perkins • solo_traveller • us
8
Pros:

The restaurant staff was exceptional 👌

Cons:

Room wasn't ready at check in time

2026-10-14 • via Nuitee
K
karen • couple • us
10
Pros:

There were two minor issues but they were taken care of quickly. Very nice staff.

Cons:

No free breakfast

2026-10-14 • via Nuitee
J
Jennifer • couple • us
9
2026-10-13 • via Nuitee
S
Shanti • family_with_children • us
6
Pros:

Valet was excellent. Bathroom had back up water issues in the sink. Location was awesome. Staff was so nice.

Cons:

Staff at front desk was so nice.

2026-10-12 • via Nuitee
S
Sarath • solo_traveller • ch
5
Cons:

No hot water during my stay

2026-10-11 • via Nuitee
C
Christopher • couple • us
1
2026-10-11 • via Nuitee
B
Bonnie • couple • us
10
Pros:

Everything was nice

Cons:

Na

2026-10-10 • via Nuitee
S
Shelyria • couple • us
10
The stay was everything
Pros:

Everything

Cons:

No complaints about anything! The stay was everything

2026-10-10 • via Nuitee
M
MIGUEL • couple • es
8
Bueno pero desayuno mal
Pros:

Ubicación y personal

Cons:

Desayuno

2026-10-08 • via Nuitee
Z
Zena • couple • us
10
The comfort and ease.
Pros:

The location was around everything to get to easily.

2026-10-07 • via Nuitee
W
William • solo_traveller • us
10
Lamar: our valet was so pleasant. He made us feel so comfortable checking in and checking out.
Pros:

Everything

Cons:

Nothing

2026-10-07 • via Nuitee
S
Sandra • couple • us
8
2026-10-07 • via Nuitee
M
Melissa • couple • gb
8
2026-10-07 • via Nuitee
J
Janiyah • couple • us
10
2026-09-18 • via Nuitee
D
David • solo_traveller • us
9
Overall, very pleased
Pros:

Staff was very friendly and informative. Location was perfect for what I had planned.

Cons:

Vending machine was empty. Had to go to a different floor for drink.

2026-09-17 • via Nuitee
M
Michelle • couple • us
10
2026-09-17 • via Nuitee
W
Walter • solo_traveller • us
10
Great location
Pros:

Very clean and easy access to casino

2026-09-16 • via Nuitee
K
Kiara • couple • us
10
2026-09-16 • via Nuitee
D
Darryl • solo_traveller • us
10
2026-09-15 • via Nuitee
K
Kareem • couple • us
3
2026-09-15 • via Nuitee