Holiday Inn Naples by IHG

Room decor is outdated. Looks like it is 1970s decor. I stayed in room 905. Wall paint is peeling. Mildew in and around bathroom fixtures, brown grout in between bathroom tile, flickering light fixture in main bedroom. I had to ask maintenance to come in clogged my bathtub drain on my 1st hour within being in the room.if I’m going to spend 100.00 nightly I expect a nicer cleaner room

This was one of my favorite hotels around Naples. The rooms were incredible and very high, with some rooms even on the 22nd floor. The service was okay, but on the last day when I tried to have breakfast with my family, we were seated in the glass area, which was more light. Unfortunately, the staff stopped us right away because they said we needed to make a reservation.

The location is great during the day, but it’s not as populated at night, which can make you feel a bit unsafe. However, the area is safe, and there’s security everywhere, including the metro, which is super close and very efficient if you want to travel around the city.

Stayed for one night between our Naples to Amalfi transfer and worked well. Very nice hotel on the inside. It is connected to the metro station(but we never used it, just took a taxi to where we needed to go) and a short 8min ride to the Naples Central train station. Rooms are large, modern, and quiet. Worked well for what we needed, but if you want to be more close to the city center this isn’t it.

I had a great stay at the Holiday Inn in Naples. I had requested early check in as I was coming on a group transfer from Sorrento and was pleased to find I was able to check in at 10am and had been upgraded to the 19th floor. Room was comfortable and modern. Bathroom was very nice. There doesn’t seem to be a lot to do in the area and it’s not the prettiest area but it served my purpose well for an overnight stay before my international flight the next day. The restaurant was also very nice and reasonable prices.

This hotel in Naples was in an ugly neighborhood but most neighborhoods in Naples are ugly. No other word for it. But inside the hotel was very beautiful; the restaurant is wonderful and the breakfast buffet is superb. If I had to go to Naples again I would stay here again. There is a wonderful plaza surrounding the hotel and the service is excellent.

No airport shuttle during our stay but 27€ taxi was quick. Very convenient as metro station is only a few minutes walk. Room was very nice and roomy, super clean and modern. Would definitely recommend!

Hotel is in an industrial area and is quite dirty/old. The hotel definitely needs an upgrade as it is priced on the high side for the quality experienced

Naples downtown overall did not feel like a safe area but the hotel property was ver secure.

Stayed as a family of 4 in the family suite. It was very good for our stay of 4 nights. It is not close to a lot of touristy restaurants but there is a nice restaurant in the hotel and another across from it as well. There is a convenient subway stop just a few minutes walk away - which took us everywhere easily each day. It felt like a safe area around the hotel and walk to the subway station. Taxis are also available- front desk will call. The staff were very helpful for info/advice, etc.

Highly recommend to stay at a nice hotel very close to the airport.

Great value at goof price

Clean room and very spacious for 3 people. Great breakfast as well. Location wasn’t ideal though.

We had an upgrade. Big room for two people. The room had the balcony with bottle of beer that seems like an ashtray. Inside the room was clean and had a free bottles of water. Staff were so kind and helpful.

It is important to know that renovations have been done on superior and executive rooms on higher floors. If you book the cheapest room, you may not get a modern room.

We had a fantastic renovated corner premium room on high floor with a massive outdoor terrace. It was a wellness room that included a yoga mat and weights. The sunrise views over Vesuvius were great. Room was clean and comfortable, had a small minifridge with access to one free bottle of cold water per day. AC and wifi worked well. Plenty of outlets. Bathrooms were great. daily housekeeping, fresh towels. Large windows.

Breakfast was good, opened at 7am and was already busy. Staff was great and would offer made to order coffees delivered to table. Only suggestion is to rotate menu, during our stay it was the same offerings. There are dozens of options, so no concern.

In terms of location, keep in mind that is located on the east side of city, further inland, in what seems like a municipal center with tall buildings, but very desolate and a bit gritty. I am not sure if those buildings are empty, but very few people. Hotel is less than five minute walk to the brand new Centro Direzionale metro stop. This area has a lot of police. We found taking the metro very easy and convenient, just exit the hotel, walk through the stores and there it is. Metro is affordable and can use credit card to tap to pay. We walked once to central station during the day, and area has a lof trash and graffiti, so decided it is just better to take metro which is clean.

Staff was great, specially Eleonora, which checked us in quickly, efficiently and professionally. I loved my stay, would highly recommend you pay to get a superior room.

Very nice, clean & quiet hotel. Would stay there again.

Reception staff is not friendly … if you are asian peoples trust me find another hotel…. This hotel does not reach the holiday inn standards

Staff was super friendly. The restuarant and bar were great. Our room was spacious and clean but in desperate need of an upgrade. We spent 2 weeks in Italy and this was by far the most outdated room we had. It was also twice the price of any other place we stayed due to what they said was their type of surge pricing. The area was also very run down. But once again,the staff and amenities were great.

👍

Friendly staff, great breakfast, very clean

Good