Holiday Inn Express Hotels- Hampton by IHG

Hotels
•
Holiday Inn Express
8 (465 reviews)
1813 W. Mercury Blvd. , Hampton , US
+1 757-838-8484

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
friendly staff
clean rooms
good breakfast
convenient location
Cons:
unclean bedding
underwhelming room quality
poor maintenance

Categories

Cleanliness
6.58
Multiple reviews mentioned issues with cleanliness, including dirty bedding and carpets.
Service
9.05
The staff was often praised for being friendly and helpful.
Location
8.59
The location received positive remarks for being convenient and with many nearby amenities.
Room Quality
7.54
Some guests described the rooms as comfortable but noted issues with bed quality.
Amenities
8.07
Guests appreciated the breakfast options and availability of laundry.
Value for Money
7.53
Some guests felt the value wasn't justified by quality, particularly concerning the bed comfort.
Food and Beverage
8.58
The breakfast was frequently highlighted as a positive aspect.
Overall Experience
8.05
Overall feedback suggests many positive experiences but also notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:27

Property Description

The Hampton Holiday Inn Express Hotels offers a convenient stay just 10 miles from the Williamsburg-Newport News International Airport. Indoor Pool & Daily Breakfast: Relax with a swim in the indoor pool or enjoy a complimentary breakfast each morning. Cozy Rooms with Amenities: Unwind in rooms featuring flat-screen TVs, en suite bathrooms, and microwave. Some rooms also offer a sofa bed. Business & Fitness Facilities: Take advantage of the business center, fitness center, and fax/photocopying services. An ideal choice for travelers visiting the Virginia Air and Space Center and the Hampton Coliseum. Book your stay now for a hassle-free experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Location

Guest Reviews

8
Based on 465 reviews
Cleanliness: 6.58
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
B
Brandy • couple • us
7
2026-10-21 • via Nuitee
R
ROSA • solo_traveller • us
9
2026-10-20 • via Nuitee
M
Maria Elizabeth • solo_traveller • us
9
2026-09-05 • via Nuitee
C
Crystal • couple • us
8
Wonderful experience.
Pros:

Our stay was nice, the room was clean and the bed was comfortable. The staff was wonderful. We only had one issue with our shower head, but maintenance came quickly and resolved the issue. I would definitely stay here again and refer people here as well.

Cons:

The shower head was broken, but was fixed immediately.

2026-09-03 • via Nuitee
M
Molly • family_with_children • us
9
Great experience, will definitely book with them again!
Pros:

I enjoyed the staff, and the amenities they offered at this location.

Cons:

You could obviously tell the building was older, but that didn’t stop us from having a good stay.

2026-08-08 • via Nuitee
M
Monique • couple • us
10
It was get. Around lot of stuff to do
Pros:

Staff the area

Cons:

N/a

2026-07-14 • via Nuitee
A
Amber • solo_traveller • us
5
Pros:

It was clean.The location was nice and the staff was good

Cons:

The beds were very uncomfortable. The breakfast wasn't that good.

2026-07-13 • via Nuitee
T
Tony • solo_traveller • us
10
Excellent 5 night stay. I will stay again, but the price was a little too high.
Pros:

Breakfast was great. Excellent choices. I like that they have beef products.

Cons:

Another working elevator.

2026-07-09 • via Nuitee
J
Johnathan • couple • us
10
We had a wonderful stay, and definitely look forward to the next time we are in Hampton VA.
Pros:

Great Location !!

Cons:

Nothing

2026-07-06 • via Nuitee
D
Darrick • couple • us
3
Not happy at all
Pros:

Breakfast was horrible Someone else to need to do the breakfast we out for breakfast for the two days during the day

Cons:

They some of the staff was nice

2026-07-06 • via Nuitee
A
April • solo_traveller • us
6
2026-07-04 • via Nuitee
A
April • couple • us
7
It was ok not worth the money
Pros:

Location

Cons:

The bathroom wasn’t clean ; old carpet

2026-06-11 • via Nuitee
A
Amanda • couple • us
6
Pros:

Convenient location.

2026-06-08 • via Nuitee
M
Manilene • couple • us
6
Pros:

locations

Cons:

housekeeping tried to enter the room twice while we were inside the room.

2026-06-08 • via Nuitee
D
David • solo_traveller • us
10
2026-06-06 • via Nuitee
C
Carrie • couple • us
7
2026-05-30 • via Nuitee
K
Kyla • solo_traveller • us
10
2026-05-30 • via Nuitee
E
Eureka • couple • us
10
Pros:

I loved Willie and Michelle hospitality. I appreciate them both a lot

2026-05-28 • via Nuitee
A
Avis • extended_group • us
10
2026-05-21 • via Nuitee
D
Doris • couple • ch
10
Gerne wieder….
Pros:

Das Personal war extrem freundlich und hat uns sehr nett empfangen. Wir haben uns super wohl gefühlt.
Die Zimmer waren schön gross und sehr komfortabel. Eines der besseren Hotels, in denen ich in den USA war.
24/7 Kaffee in der Lobby war auch angenehm.

2026-05-20 • via Nuitee