Phoenix All Suites

Hotels
•
VR_PM Brett-Robinson
8.4 (182 reviews)
201 East Beach Blvd, Gulf Shores, Alabama, 36542 , Gulf Shores , US
1-251-9481973

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Children allowed

Facilities

Free WiFi
24-hour front desk
Elevator
Multilingual staff
Smoke-free property
Free wired internet
Wheelchair accessible parking
Playground on site
Free self parking
Pool sun loungers
See all facilities

Review Highlights

Pros:
Clean and well-equipped rooms
Friendly and accommodating staff
Great location
Cons:
Elevators are slow
Cleaning issues reported
Some amenities needed maintenance

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness but highlighted issues such as sand everywhere and outdated furniture.
Service
9.08
Positive feedback on the friendly staff and welcoming service.
Location
9.12
Many guests praised the excellent location close to restaurants and the beach.
Room Quality
7.57
Comments indicated some cosmetic issues and outdated furniture in the rooms.
Amenities
8.1
Feedback on amenities was mixed; some noted the need for maintenance (elevators being slow, pool cleaning).
Value for Money
8.56
Guests felt that the price was reasonable for the location and experience.
Food and Beverage
8.61
No specific feedback, but many found the location convenient for dining.
Overall Experience
8.58
General positive feedback with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:25

Property Description

Luxurious Amenities:
Take a dip in the outdoor pool, enjoy complimentary Wi-Fi, or barbecue with friends on-site.

Convenient Features:
Benefit from complimentary wired internet, a 24-hour front desk, and multilingual staff. Free self-parking adds to your ease of stay.

Spacious Accommodations:
Feel at home in the 84 air-conditioned rooms with fully equipped kitchens. Relax with 32-inch flat-screen TVs and stay connected with complimentary Wi-Fi.

Secure your spot at Phoenix All Suites in Gulf Shores now to experience beachfront luxury at its best.

Important information:

  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

8.4
Based on 182 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
H
Heather • solo_traveller • us
9
Great visit
Pros:

Convenient & clean

Cons:

Nothing

2026-05-29 • via Nuitee
M
Mark • couple • us
10
Everything was great no complaints at all
Pros:

Everything

2026-05-29 • via Nuitee
M
Maddox • family_with_children • us
7
Cons:

Just needs a washer and dryer in the room

2026-05-29 • via Nuitee
S
sandy • extended_group • us
10
2026-05-27 • via Nuitee
B
Beatty • couple • us
10
2026-05-27 • via Nuitee
P
Porcsha • family_with_children • us
10
We had a wonderful time!
Pros:

Perfect for a small family!!

Cons:

The room needs upgraded to a Keurig coffee maker or filters left in the room.
We didn’t have think to bring filters as most people use Keurig cups now.

2026-05-26 • via Nuitee
Y
yenny k • solo_traveller • us
7
Pros:

Location and the vew

Cons:

Kind of old needs an upgrade

2026-05-25 • via Nuitee
T
Teel • solo_traveller • us
7
I expected better
Pros:

Right on the beach with a fantastic view. There was plenty of space. It was both quiet and peaceful.

Cons:

The master bathroom toilet seat was broken and barely hanging on. It was also leaking at the base of the toilet So we ended up using the 1/2 bathroom toilet instead. Our room and shower weren't really clean. There was trash behind the bedroom door and someone's hair on the shower.

2026-05-25 • via Nuitee
L
Lawanda • solo_traveller • us
10
2026-05-24 • via Nuitee
R
Ronald • couple • us
8
Amazing stay. Would definitely book again.
Pros:

Loved that this location is directly on the beach. Nice clean room & nice staff.

Cons:

Not many options when it came to watching tv and getting settled for the night.

2026-05-21 • via Nuitee
S
Sue • couple • us
8
Love the location but cost is prohibitive!
Pros:

Location is perfect

Cons:

Unit could use some TLC. Refrigerator is old. Ice maker did not work. Sofa uncomfortable. Cost per night is horrible!

2026-05-20 • via Nuitee
A
Amber • couple • us
8
It was a nice stay! It was quiet and relaxing!
Pros:

The view and location was amazing!

2026-05-19 • via Nuitee
M
Melissa • couple • us
10
Satisfied customer
Pros:

Perfect location to walk to different restaurants. The property seats on the beach with beautiful views. All staff was very polite and friendly.

Cons:

The bed in the bedroom was awful. It needs to be replaced. We let the office staff know about it upon leaving.

2026-05-19 • via Nuitee
C
Cindy • family_with_children • us
10
My family loved our stay! Shopping and dining was just minutes away from our stay.
Pros:

It was very clean!

Cons:

Only because I have young children, I say the sliding door lock. There should maybe be a lock above child reach. Just for caution.

2026-05-18 • via Nuitee
E
Evan • family_with_children • us
8
2026-05-17 • via Nuitee
P
Patrick • couple • us
10
A GREAT vacation!
Pros:

The GREAT ocean view and the availability of getting another night in our room!

Cons:

Nothing,we liked everything!

2026-05-17 • via Nuitee
E
Elvis • solo_traveller • us
10
Pros:

Great stay

Cons:

Nothing

2026-05-17 • via Nuitee
P
Preston • family_with_children • us
8
2026-05-14 • via Nuitee
A
Ashley • family_with_children • us
7
Pros:

Loved the location
Beds comfortable
Loved the view
Loved the dishwasher, drier cleaning packs, and wrapped up bedding for couch bed.

Cons:

Outdated and not super clean (floors/bathroom) for the money but would still come back.

2026-05-14 • via Nuitee
J
Justin • couple • us
7
Pros:

Ocean view room was great and very big with a half bath one of my kids just likes sitting on the toilet 35 45 mins at time so thats awesome to have that

Cons:

Security is always watching you

2026-05-13 • via Nuitee