Phoenix All Suites

Hotels
•
VR_PM Brett-Robinson
8.4 (182 reviews)
201 East Beach Blvd, Gulf Shores, Alabama, 36542 , Gulf Shores , US
1-251-9481973

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Children allowed

Facilities

Free WiFi
24-hour front desk
Elevator
Multilingual staff
Smoke-free property
Free wired internet
Wheelchair accessible parking
Playground on site
Free self parking
Pool sun loungers
See all facilities

Review Highlights

Pros:
Clean and well-equipped rooms
Friendly and accommodating staff
Great location
Cons:
Elevators are slow
Cleaning issues reported
Some amenities needed maintenance

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness but highlighted issues such as sand everywhere and outdated furniture.
Service
9.08
Positive feedback on the friendly staff and welcoming service.
Location
9.12
Many guests praised the excellent location close to restaurants and the beach.
Room Quality
7.57
Comments indicated some cosmetic issues and outdated furniture in the rooms.
Amenities
8.1
Feedback on amenities was mixed; some noted the need for maintenance (elevators being slow, pool cleaning).
Value for Money
8.56
Guests felt that the price was reasonable for the location and experience.
Food and Beverage
8.61
No specific feedback, but many found the location convenient for dining.
Overall Experience
8.58
General positive feedback with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:25

Property Description

Luxurious Amenities:
Take a dip in the outdoor pool, enjoy complimentary Wi-Fi, or barbecue with friends on-site.

Convenient Features:
Benefit from complimentary wired internet, a 24-hour front desk, and multilingual staff. Free self-parking adds to your ease of stay.

Spacious Accommodations:
Feel at home in the 84 air-conditioned rooms with fully equipped kitchens. Relax with 32-inch flat-screen TVs and stay connected with complimentary Wi-Fi.

Secure your spot at Phoenix All Suites in Gulf Shores now to experience beachfront luxury at its best.

Important information:

  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

8.4
Based on 182 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
K
Karen • extended_group • us
8
I will definitely stay again but hope they have a better pull out couch and a cool pool
Pros:

Convenient, location

Cons:

The pool is to small and the water was hot like bath water, the pull out couch was horrible

2026-07-18 • via Nuitee
M
Michelle • solo_traveller • us
10
Definitely a treasure!
Pros:

There isn't one thing negative I could say about staying here! Great location, beautiful views, very clean and people and staff are very friendly and helpful.

Cons:

Honestly, the only thing I didn't like was having to leave!

2026-07-18 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-07-17 • via Nuitee
R
Rebeca • family_with_children • us
10
Pros:

la vista a la playa

Cons:

deberían limpiar los cuartos cuando las personas se quedan . mas de 2 noches nunca limpiaron mi cuarto y tuve que pedir toallas estuve 4 noches

2026-07-16 • via Nuitee
J
Jaryus • couple • us
9
2026-07-16 • via Nuitee
J
Johns • solo_traveller • us
9
Pros:

We loved the convience of the beach, the pool and the parking!!

P.S. The staff was amazing!! They went above and beyond!! Very friendly and professional!!

Cons:

I think laundry needs to be free or at least a reduced price!! Elevators were HOT!! Light outside our unit, 601, was non-existent!! Housekeeping only made bed but didn't pick up or replace towels!! The sofa sleeper was awful!!

2026-07-16 • via Nuitee
S
Sarah • solo_traveller • us
10
Pros:

All of the staff was super nice, location was beautiful, and everything was very clean.

Cons:

Honestly the pillows were the most uncomfortable pillows I've ever used in my life.

2026-07-16 • via Nuitee
H
Hillhouse • family_with_children • us
8
Enjoyed a family vacation. Love the beach and location!
Pros:

Location and staff

Cons:

Parking

2026-07-16 • via Nuitee
A
Amanda • couple • us
10
2026-07-16 • via Nuitee
D
Donna • solo_traveller • us
1
Pros:

Location

Cons:

I click a one bed room with bunk bed and sleeper sofa I was give a handicap room I'm 5'2 my husband 6'3 no closet space no countertop very disappointed

2026-07-15 • via Nuitee
S
Soahny • family_with_children • us
10
2026-07-15 • via Nuitee
K
Kaitlyn • couple • us
10
2026-07-14 • via Nuitee
R
Rebekah • couple • us
9
Clean place with excellent location. Would stay again!
Pros:

Location

Cons:

There weren’t extra blankets for the couch and only a thin top blanket for the bed

2026-07-14 • via Nuitee
B
Brittney • couple • us
7
2026-07-14 • via Nuitee
S
Sandy • family_with_children • us
10
Stay was great. Loved the location. Will definitely stay again.
Pros:

Location was great!

2026-07-14 • via Nuitee
J
Joseph • extended_group • us
8
Awesome place
Pros:

Location and price

Cons:

Air conditioning controlled by management

2026-07-13 • via Nuitee
R
Robert • solo_traveller • us
10
2026-07-13 • via Nuitee
M
Mitzi • couple • us
9
2026-07-13 • via Nuitee
S
Stacy • family_with_children • us
8
A nice hotel with a great view of the ocean and beach. Location was perfect.
Pros:

The location is great and the overall hotel was great as well.

Cons:

The pool is a bit small and could use a few more sitting chairs around it. The ceiling fans in our room had not been cleaned in quite some time and literally had dirt hanging off them. Other than that things were good.

2026-07-13 • via Nuitee
C
Carlita • couple • us
10
It was a quick visit - hotel was very nice, food was good next door and the shopping was good
Pros:

Right by the beach.

Cons:

Nothing much….. sometimes the elevators took a long time coming….

2026-07-13 • via Nuitee