Phoenix All Suites

Hotels
•
VR_PM Brett-Robinson
8.4 (182 reviews)
201 East Beach Blvd, Gulf Shores, Alabama, 36542 , Gulf Shores , US
1-251-9481973

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Children allowed

Facilities

Free WiFi
24-hour front desk
Elevator
Multilingual staff
Smoke-free property
Free wired internet
Wheelchair accessible parking
Playground on site
Free self parking
Pool sun loungers
See all facilities

Review Highlights

Pros:
Clean and well-equipped rooms
Friendly and accommodating staff
Great location
Cons:
Elevators are slow
Cleaning issues reported
Some amenities needed maintenance

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness but highlighted issues such as sand everywhere and outdated furniture.
Service
9.08
Positive feedback on the friendly staff and welcoming service.
Location
9.12
Many guests praised the excellent location close to restaurants and the beach.
Room Quality
7.57
Comments indicated some cosmetic issues and outdated furniture in the rooms.
Amenities
8.1
Feedback on amenities was mixed; some noted the need for maintenance (elevators being slow, pool cleaning).
Value for Money
8.56
Guests felt that the price was reasonable for the location and experience.
Food and Beverage
8.61
No specific feedback, but many found the location convenient for dining.
Overall Experience
8.58
General positive feedback with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:25

Property Description

Luxurious Amenities:
Take a dip in the outdoor pool, enjoy complimentary Wi-Fi, or barbecue with friends on-site.

Convenient Features:
Benefit from complimentary wired internet, a 24-hour front desk, and multilingual staff. Free self-parking adds to your ease of stay.

Spacious Accommodations:
Feel at home in the 84 air-conditioned rooms with fully equipped kitchens. Relax with 32-inch flat-screen TVs and stay connected with complimentary Wi-Fi.

Secure your spot at Phoenix All Suites in Gulf Shores now to experience beachfront luxury at its best.

Important information:

  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

8.4
Based on 182 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
A
Amanda
10
Pros:

Beach and hotel was amazing

2025-10-06 • via Nuitee
L
Laima • partner
2
Pros:

We spent a total of 6 hours in this hotel only because we arrived at midnight and had nowhere else to go. Bathroom had mold and mildew , ceiling fan with inch thick dust that precipitated an asthma attack. We paid for two nights. Orbitz , the hotel manager, and the management company all refused to refund anything despite us contacting them immediately and providing pictures of the hazardous conditions we were placed in.

2025-10-03 • via Nuitee
K
Kenny • partner
8
Pros:

Long way from the ocean

2025-09-28 • via Nuitee
K
Kendra
10
Pros:

Very clean, great view, perfect location, staff was so friendly and accommodating! We will definitely be back!!!!

2025-09-27 • via Nuitee
M
Michelle • partner
6
Pros:

Brett Robinson overcharged us and then never returned calls regarding the overage. I had to file a complaint with Expedia.

2025-09-24 • via Nuitee
S
Sandra
10
Pros:

Room very clean place was very nice . We will be back!

2025-09-15 • via Nuitee
D
Darrall
10
Pros:

We stay here every year and love it!

2025-09-10 • via Nuitee
C
Colby
8
Pros:

Great property for a short trip for two! Parking very tight, and pool needed to be cleaned.

2025-09-08 • via Nuitee
R
retha
10
Pros:

Ocean view from balcony was amazing, the elevator is slow at times, over

2025-09-08 • via Nuitee
B
Brett • partner
8
Pros:

For the price it couldn’t be beat!

2025-09-07 • via Nuitee
D
Dorothy • partner
10
Pros:

Very surprising. It was very clean. We enjoyed our stay and PAS is withing walking distance of several restaurants, local hangouts and shopping.

2025-09-02 • via Nuitee
M
Monica
10
Pros:

Enjoyed my stay. A bit outdated but excellent location

2025-09-02 • via Nuitee
S
Stacie
6
It was ok
Pros:

The condo was nice and well equipped. The furniture was kinda dingy. There was sand everywhere. Perfect for anyone who likes to be in the middle of the night entertainment. Probably not suitable for families, more of a party scene.

2025-09-02 • via Nuitee
N
Nikolina • family
10
Pros:

Love the location, easy access to the beach and in a great location everything is close by . Only thing was the elevators were super slow . But everything else great ! .

2025-08-24 • via Nuitee
D
Dawn
10
Pros:

Had a wonderful birthday. The resort was perfect.

2025-08-23 • via Nuitee
E
Elizabeth
10
August Stay
Pros:

The staff was very friendly! I loved the location of the property and how it was laid out. Everything was conveniently located.

2025-08-21 • via Nuitee
S
Sherry
10
Pros:

Very close to all the restaurants.

2025-08-15 • via Nuitee
J
John
10
Pros:

Beach front prime location, what more can you say!

2025-08-15 • via Nuitee
A
Allison • family
4
Pros:

They don’t replace dirty towels, and when asking for new ones they told us they didn’t have any. Sometimes the elevator took 10+ minutes to arrive.

2025-08-06 • via Nuitee
F
Fahdet
10
Pros:

Easy access, perfect location for food, restaurant, grocery and walk to beach.
Easy check in and out
thank you

2025-08-01 • via Nuitee