Holiday Inn Atlanta-Northlake by IHG

Hotels
•
IHG
7.2 (151 reviews)
2158 Ranchwood Dr Ne, Atlanta, Georgia, 30345 , Atlanta , US
+1 770-934-6000

listing image 1
Show all photos
Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Shopping on site
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Polite, helpful and professional staff (multiple mentions)
Convenient location near shopping and dining
Comfortable beds/quiet property
Affordable pricing noted
Cons:
Housekeeping lapses (hair, stains, half-cleaned rooms, slippery substance)
Breakfast and kitchen service inconsistent or unavailable
Dated facilities or older rooms in places
Pool not maintained/unclean
Insufficient towels/washcloths and limited TV channels
Mildew/old smell reported in hallways

Categories

Cleanliness
7
Many reviewers praised clean rooms and comfortable bedding, but there are multiple reports of hair in the shower, stains on furniture, a half-cleaned room with a slippery substance, and an unpleasant mildew smell in hallways.
Service
8
Staff are frequently described as polite, helpful and professional (quick room switches, checking on sick guests), though there are notable exceptions reporting rude management and poor handling of breakfast service.
Location
8.5
Consistently noted as convenient and in a great area near shopping and dining; called one of the best properties in the area by several guests.
Room Quality
6.8
Rooms are generally comfortable but several issues reported: high beds difficult for shorter guests, shower curtain/closure problems, drainage issues, stains on furniture, and some rooms feel dated.
Amenities
6.5
Mixed reports: pool was dirty/uncleaned, insufficient towels/washcloths, limited TV channel availability, and breakfast service/kitchen availability was inconsistent.
Value for Money
7.5
Multiple guests called the price unbeatable and noted affordability; however unexpected holds/fees and lack of included breakfast reduced perceived value for some.
Food and Beverage
6.2
Frequent complaints about breakfast not being available/on time, kitchen closures and long waits; isolated comments saying food was good but overall unreliable.
Overall Experience
7.1
Overall stays are often enjoyable thanks to friendly staff, good location and generally clean rooms, but recurring operational issues (breakfast/service inconsistencies, occasional cleanliness lapses and dated facilities) lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Recreational Amenities and Dining Experience - Dive into relaxation with our outdoor pool and fitness center, then treat yourself to a delicious meal at Burger Theory with bar/lounge. Enjoy room service or cooked-to-order breakfasts at your convenience.

Modern Amenities and Business Services - Benefit from complimentary wireless and wired internet access, a business center, and free newspapers. Host your events effortlessly with our conference space and meeting rooms.

Comfortable Accommodations and Nearby Attractions - Unwind in our guestrooms equipped with complimentary internet, flat-screen TVs, and spacious bathrooms. Explore nearby attractions like Northlake Mall and Stone Mountain Park.

Book your stay at Holiday Inn Atlanta-Northlake, an IHG Hotel for a centrally-located experience in Atlanta.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.2
Based on 151 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 6.8
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 6.2
Overall Experience: 7.1
L
LaDrena
10
Pros:

The room was clean and comfortable. The staff was polite and respectful. The location was conveniently located near shopping and eating areas.

2025-10-10 • via Nuitee
D
Debra
10
Pros:

Great staff. Clean and quiet!

2025-10-08 • via Nuitee
D
Debra
10
Pros:

I stayed for a business conference. I got sick during my stay. The Staff very professional and continuously checked on me. The room was very clean. Hotel quiet and in a great area. Very enjoyable stay!!!

2025-10-08 • via Nuitee
J
Jack
10
Pros:

Good place

2025-10-08 • via Nuitee
M
michael
10
Pros:

Check-in was a breeze, the staff was polite and helpful. My room was clean as was the parking lot and grounds very pretty. Price wise unbeatable. thanks team good job!

2025-10-05 • via Nuitee
L
Lacreshia
2
Pros:

Horrible customer service horrible guest

2025-10-05 • via Nuitee
T
Tiffany • partner
10
Pros:

Everything was great, my only problem was housekeeping banging on my door at 11:10am. Like damn chill out.

2025-09-30 • via Nuitee
B
Brittany • partner
8
Pros:

It was cool. I hate that there was hair in my shower because I feel like everything else is nasty once I see hair. There was a stain in the chair that looked like fluids so I didn’t dare touch it. Other than that everything else was fine

2025-09-27 • via Nuitee
R
Randell
10
Pros:

Enjoyed our stay. I wish they had cleaned the pool to take a dip in the morning since it was so so nice out.

2025-09-04 • via Nuitee
V
Verified traveler
10
Pros:

It was ok for a quick, affordable stay. There's a very unpleasant, "old" or mildew smell in the hallways.

2025-08-31 • via Nuitee
E
Evan • friends
10
Pros:

It's in a great location this place is really the best property in this area

2025-08-12 • via Nuitee
J
Jignesh
10
Pros:

Very nice

2025-08-06 • via Nuitee
L
Lakeshia
6
Pros:

The shower curtain wouldn’t close properly while showering. Need more shower curtains

2025-07-20 • via Nuitee
P
Patrick
10
Pros:

N/A

2025-07-19 • via Nuitee
A
ABDULRASHEED MARIE
10
Pros:

Excellent

2025-07-18 • via Nuitee
J
Javier • family
10
Pros:

Very nice place!

2025-07-16 • via Nuitee
L
Lambert
10
Holiday inn Ranchwood to the front
Pros:

My stay was good , at first my bath Tub was not draining. I spoke to the young Indian guy at the front desk , he switched me to another room immediately

2025-07-12 • via Nuitee
C
Cecilia
6
Pros:

They don’t provide enough wash cloths and towels. Your breakfast is not included and they didn’t even have anyone there to cook breakfast until almost 8:30 am and it took so long we ended up getting it free

2025-07-12 • via Nuitee
M
Muhammad
10
Pros:

Good

2025-07-05 • via Nuitee
J
JoHanna
10
Pros:

Comfortable room. Great customer service

2025-07-03 • via Nuitee