Comfort Inn & Suites Buffalo Airport

Hotels
•
Comfort
7.8 (1149 reviews)
4345 Genesee Street , Buffalo , US
+1 716-631-0800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable pricing
Cons:
Loud guests
Poor food quality
Cleanliness issues

Categories

Cleanliness
6.7
There were mentions of questionable cleanliness and dirtiness in some reviews.
Service
8.7
The staff was described as friendly and accommodating.
Location
8.7
The location was highlighted multiple times, especially its proximity to the airport.
Room Quality
7.7
Room quality received mixed reviews but was overall satisfactory.
Amenities
8.7
Amenities were generally seen as satisfactory with some guests mentioning airport shuttle and comfort.
Value for Money
8.2
Guests found the prices reasonable for the location and services offered.
Food and Beverage
5.7
Breakfast options were criticized heavily along with lack of service restaurant.
Overall Experience
8
Overall experience varied based on individual experiences, but many had positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 15:58

Property Description

Convenient Location and Comfortable Stay

Explore Nearby Attractions: With easy access to Niagara Falls, Walden Galleria Mall, and downtown Buffalo, Comfort Inn & Suites is the perfect hub for your adventures.

Complimentary Amenities: Start your day right with our free breakfast, take advantage of the 24-hour airport shuttle, and stay connected with free WiFi throughout your stay.

Relax and Unwind: Dive into our indoor salt water pool, keep up with your fitness routine in the complimentary gym, and savor a delicious meal at our on-site restaurant.

Book your stay at Comfort Inn & Suites now for a memorable and hassle-free experience!

Important information:

Guests paying cash must have a credit card available at check-in that will be authorized for the full amount of the reservation. Guests using a third party for payment will need to present a credit card that will be authorized for USD 50.

Please note long term parking is available for an additional fee. Free parking is offered during your stay. For Park & Fly reservations, please state your vehicle pick-up date in the additional comments section.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

7.8
Based on 1149 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 5.7
Overall Experience: 8
B
Breanne • solo_traveller • ca
9
2026-10-17 • via Nuitee
T
Tetiana • couple • nl
7
It was good!
Pros:

Location.

Cons:

Breakfast.

2026-10-14 • via Nuitee
R
Ralicia • solo_traveller • us
6
Great
Pros:

The Room Size And The Bed

Cons:

My Tv Was Acted Up

2026-10-14 • via Nuitee
S
Sachin • family_with_children • ca
7
2026-10-14 • via Nuitee
D
Don • couple • us
10
Pros:

The room was very clean and breakfast was very good

2026-10-12 • via Nuitee
C
Cristiano Borges • family_with_children • ca
1
2026-10-12 • via Nuitee
C
Cruz • couple • us
10
2026-10-09 • via Nuitee
N
Nadia • family_with_children • gb
7
Good
Pros:

It had a swimming pool

Cons:

Nearby takeaway kept us up with their noise

2026-10-08 • via Nuitee
A
Admira • solo_traveller • us
9
It was comfortable and spacious .
Pros:

Convenient parking.
Polite staff

Cons:

The property was too large for just one elevator

2026-10-08 • via Nuitee
S
Sandi • couple • us
10
Comfortable, Helpful Staff and excellent location for the airport
Pros:

We came in contact with 6 different staff members. Each and every one of them were more than happy to help us.
We were offered access to breakfast before the opening time.
Drivers were very cordial and helpful. The front desk staff was accomidating in changing our room.

Cons:

Nothing

2026-10-08 • via Nuitee
D
Dennis • couple • ca
10
2026-10-07 • via Nuitee
C
Christine • couple • us
4
Would not recommend
Pros:

Didn’t have the breakfast, the only redeeming value of this hotel was the location

Cons:

The hotel is not well kept

2026-10-07 • via Nuitee
K
Kayla • couple • us
3
Horrible will not stay again
Pros:

Close to fast food restaurants

Cons:

Bad customer service rude representative couldn’t connect to WiFi and was bitten by bed bugs

2026-10-07 • via Nuitee
G
Gonpo • family_with_children • us
8
2026-10-07 • via Nuitee
D
Dana • solo_traveller • il
7
Fine hotel for a short stay if you want to stay close to the airport.
Pros:

The best thing about the hotel is the proximity to the airport.
We left very early, so they provided breakfast boxes to go, which was nice for our domesric flight.

Cons:

The rooms were outdated. Especially the bath was old.

2026-09-19 • via Nuitee
K
Kimberly • family_with_children • us
6
Pros:

Breakfast wasn't great. Eggs were empty and coffee was weak.

Cons:

Earwig (insect) crawled out of my tissue holder. Wish there was another ice machine besides 6th floor.

2026-09-19 • via Nuitee
C
Cheryl • couple • us
8
Only problems were Booking.com
Pros:

Location
Quiet
Comfortable

2026-09-17 • via Nuitee
D
DMITRII • extended_group • ru
8
2026-09-16 • via Nuitee
M
Martha • couple • us
4
Not good.
Pros:

Location was great. Free shuttle to airport was nice. Bed was comfortable

Cons:

Although our room was clean, the rest of the facility did not seem to be. The Windows were disgusting
The front desk guy who was helping us -Justin or jason? just walked off and disappeared. Another man took his place.
Rooms were not ready by three. A lot of people stood around waiting. As I waited I watched a man fill the water jug with what looked like dirty pitchers.
Once we were in our room and taking naps, an employee ( same Justin or Jason guy ) used his key just walked right in our room. He apologized, but it was weird. Then and about 7 o’clock this morning, someone knocked and opened the door. I assume another employee . I did not see this person, but they backed out quickly.
What hotel Hotel lets their employees walk into people’s rooms?
We went to dinner last night and asked what was a local place that wasn’t too far to walk. The guy at the front desk told us about a few places that were about a half a mile away. Even though we had already set up a morning shuttle to the airport he never did mention to us that we could’ve had a shuttle. Take us there. Instead, we walked all that way, even though my husband has a bum knee. Then this morning, this sweet shuttle driver girl tell us they always take people to restaurants or even to the mall. That was aggravating.
The breakfast was not replenished so by 7:30 not much was available.
The worst thing by far, was how loud the neighbors were. There seemed to be absolutely no insulation in the rooms, especially the one next to us that was an adjoining room. The people from some foreign country were talking loud all night long till 430 when we finally had enough and knocked on their door and said we’re trying to sleep.. then they all went in the hallway and started talking! I realize that is not the Hotels fault but the lack of insulation definitely is a problem.
Neither of us got any sleep, and I was worried people would be walking in our room.

2026-09-15 • via Nuitee
G
Guy • solo_traveller • il
9
Pros:

Simple, clean and close to the airport

2026-09-11 • via Nuitee