Holiday Inn Bangkok by IHG

Hotels
IHG
8.8 (2795 reviews)
971 Ploenchit Road, Patumwan, Bangkok, Bangkok, 10330 , Bangkok , TH

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Delicious breakfast
Cons:
Bathroom smell
Noise from adjacent rooms
Room view dissatisfaction

Categories

Cleanliness
8.26
Some issues such as a bathroom smell and a stuck wardrobe door; still presented positively overall.
Service
9.23
Polite, helpful staff who provided good service; a few minor communication issues.
Location
9.27
Ideal location near shopping and public transport.
Room Quality
8.72
Rooms are well maintained; some specific issues noted but generally comfortable.
Amenities
8.75
Good facilities but some concerns about maintenance like the pool service response.
Value for Money
8.71
Offers good value with quality amenities.
Food and Beverage
8.76
Good breakfast options; guests generally pleased with food.
Overall Experience
8.73
A generally positive experience with some minor setbacks; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:59

Property Description

Experience the perfect city getaway at Holiday Inn Bangkok by IHG, where comfort meets convenience in the heart of Bangkok.

Indulgent Spa Services
Pamper yourself at our full-service spa, offering rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and revitalized.

Culinary Delights
Savor international flavors at Ginger All-Day Dining or take advantage of our 24-hour room service to enjoy delicious meals in the comfort of your room, complemented with a drink from our bar/lounge.

Unmatched Convenience
Stay connected with complimentary Wi-Fi and take advantage of our business center, while our event spaces offer the perfect setting for meetings or celebrations.

Book your unforgettable stay at Holiday Inn Bangkok today and discover the best of urban luxury!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 2795 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
A
Abu faisal couple sa
4
Pros:

ولا شيء

Cons:

فندق 3 نجوم وبالحجز كان 4 نجوم

2026-07-04 via Nuitee
M
Musallam solo_traveller ae
10
Pros:

Perfect

2026-07-04 via Nuitee
F
fahad couple kw
1
فندق للمدخنين متخصص لهم
Pros:

الفندق يهتم في المدخنين اكثر من الغير مدخنين

Cons:

عندهم ادوار للمدخنين وكان غرفتنا في المدخنين بالخطاء وكانت الروائح كريهة جدا

2026-07-04 via Nuitee
N
Nicole couple nl
9
Comfortabel hotel met gastvrij personeel
Pros:

Service en super goed ontbijt

Cons:

Niets

2026-07-04 via Nuitee
悅如 couple tw
10
Pros:

交通便利,離捷運站、中央百貨都很近,性價比高

2026-07-03 via Nuitee
M
Musallam family_with_children ae
10
Pros:

كانت إقامتي في هذا الفندق ممتازة بكل المقاييس. الموقع رائع وقريب من أهم الأماكن السياحية والمطاعم والمقاهي ومراكز التسوق، مما جعل التنقل سهلاً جداً.
الاستقبال كان راقياً وسريعاً، والموظفون في غاية اللطف والاحترافية، ودائماً مبتسمون ومستعدون للمساعدة. الغرفة كانت نظيفة جداً، واسعة، مريحة، والأثاث حديث، مع إطلالة جميلة. السرير مريح، والتكييف ممتاز، والإنترنت سريع ومستقر.
وجبة الإفطار كانت متنوعة ولذيذة، وتضم خيارات تناسب مختلف الأذواق. مرافق الفندق مثل المسبح، النادي الرياضي، والمناطق العامة كانت نظيفة ومنظمة بشكل ممتاز.
الخدمة بشكل عام كانت أكثر من رائعة، والاهتمام بالتفاصيل واضح في كل شيء. أنصح بشدة بالإقامة في هذا الفندق، وسأعود إليه مرة أخرى بكل تأكيد. يستحق التقييم 10/10.
I had an excellent stay at this hotel. The location is perfect, close to shopping malls, restaurants, cafes, tourist attractions, and public transportation, making it very convenient to get around.

The staff were incredibly friendly, welcoming, and professional from check-in to check-out. The room was spacious, spotless, modern, and very comfortable, with a cozy bed, excellent air conditioning, and fast, reliable Wi-Fi.

The breakfast offered a great variety of fresh and delicious options. The hotel's facilities, including the swimming pool, gym, and public areas, were clean, well-maintained, and enjoyable.

The housekeeping service was outstanding, and the attention to detail throughout the hotel made the stay even more pleasant. I highly recommend this hotel to anyone looking for comfort, excellent service, and a great location. I will definitely stay here again. 10/10!

2026-07-03 via Nuitee
F
Fathima couple lk
7
2026-07-03 via Nuitee
A
Ali family_with_children ae
8
2026-07-02 via Nuitee
H
Hans family_with_children th
10
Pros:

Location , friendly staff remember you ! Happy to stay there every time and will be back

2026-07-02 via Nuitee
N
nouf family_with_children sa
8
فندق ممتاز و فطور رائع للي حاب يدقع اقل
Pros:

المكان رهيب

Cons:

لاتوجد ادوات نظافة في الحمام

2026-07-01 via Nuitee
T
Tarfa couple qa
8
Pros:

الموقع رائع

Cons:

الاثاث قديم خاصة السجاد

2026-07-01 via Nuitee
M
Mohammad couple kw
10
Pros:

قريب من المحمعات

Cons:

ولا شي

2026-06-30 via Nuitee
E
edit solo_traveller il
9
2026-06-29 via Nuitee
R
Richard family_with_children sg
9
2026-06-29 via Nuitee
נטע couple il
8
היה מצויין
Pros:

המיקום מצויין, 5 דקות הליכה מהסנטרל, 7/11 קרוב, שירות מצויין, נקי

Cons:

אין אזור עישון במלון, רק בחוץ ברחוב, החדר היה רחוק והירידה לעשן התישה

2026-06-28 via Nuitee
N
Naushad solo_traveller in
8
Good
Pros:

Good

Cons:

Good

2026-06-27 via Nuitee
A
Angela Lucy Smith couple vn
10
Excellent short stay hotel
Pros:

Everything, as always staff are attentive, room is immaculate and comfortable. Breakfast is plentiful and the staff are quick to attend and support you with tea/coffee and at the egg station.
Situated walking distance to central world, with 7-11 3 minutes away has the best position possible for a short stay in bkk.

Cons:

Nothing

2026-06-26 via Nuitee
P
Patrik couple se
10
2026-06-26 via Nuitee
A
ahmed extended_group ae
8
2026-06-25 via Nuitee
S
Sultan solo_traveller ae
8
Pros:

موقع ممتاز وكل شي جميل

Cons:

للأسف لايوجد تحديث في التلفزيون غير سمارت ولا يوجد يوتيوب غير شغال

2026-06-22 via Nuitee