Holiday Inn Bangkok by IHG

Hotels
•
IHG
8.8 (2795 reviews)
971 Ploenchit Road, Patumwan, Bangkok, Bangkok, 10330 , Bangkok , TH
66-26561555

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Delicious breakfast
Cons:
Bathroom smell
Noise from adjacent rooms
Room view dissatisfaction

Categories

Cleanliness
8.26
Some issues such as a bathroom smell and a stuck wardrobe door; still presented positively overall.
Service
9.23
Polite, helpful staff who provided good service; a few minor communication issues.
Location
9.27
Ideal location near shopping and public transport.
Room Quality
8.72
Rooms are well maintained; some specific issues noted but generally comfortable.
Amenities
8.75
Good facilities but some concerns about maintenance like the pool service response.
Value for Money
8.71
Offers good value with quality amenities.
Food and Beverage
8.76
Good breakfast options; guests generally pleased with food.
Overall Experience
8.73
A generally positive experience with some minor setbacks; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:59

Property Description

Experience the perfect city getaway at Holiday Inn Bangkok by IHG, where comfort meets convenience in the heart of Bangkok.

Indulgent Spa Services
Pamper yourself at our full-service spa, offering rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and revitalized.

Culinary Delights
Savor international flavors at Ginger All-Day Dining or take advantage of our 24-hour room service to enjoy delicious meals in the comfort of your room, complemented with a drink from our bar/lounge.

Unmatched Convenience
Stay connected with complimentary Wi-Fi and take advantage of our business center, while our event spaces offer the perfect setting for meetings or celebrations.

Book your unforgettable stay at Holiday Inn Bangkok today and discover the best of urban luxury!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 2795 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
M
MIchaelByrne2015 • couple • ie
9
Centrally located comfort
Pros:

Good connecting hallways to Intercontinental, where we were attending a ball. Decent breakfast. Really love the fact that checkout is 12.30 so you can have a leisurely morning. Very central to everything and free parking.

Cons:

No valet service, and where to park was not immediately obvious.

2026-03-12 • via Nuitee
F
Fred189sg • family_with_children • sg
9
Pros:

Location is the best

Cons:

Hope the breakfast variety can change and be broader. Room is dated. Less value for money now.

2026-03-11 • via Nuitee
K
Kamalesh • couple • in
10
.
Pros:

.

Cons:

.

2026-03-11 • via Nuitee
G
gabriel • couple • us
9
2026-03-11 • via Nuitee
G
Gallagher • family_with_children • gb
10
Pros:

Loved the location and the hotel and room was lovely.
The breakfast was delicious and a large variation of food was offered.
The staff where amazing.

Cons:

N/A

2026-03-11 • via Nuitee
D
damien • couple • fr
10
2026-03-10 • via Nuitee
R
Robert • extended_group • gb
9
2026-03-10 • via Nuitee
T
Theran • couple • sg
10
Will come back again
Pros:

Location and service is excellent

Cons:

Smokers outside near the beer republic entrance.

2026-03-09 • via Nuitee
S
Susan • solo_traveller • sa
5
Pros:

Location

Cons:

My room was right in the train line and was noisy

2026-03-06 • via Nuitee
L
Lim • family_with_children • sg
10
Pros:

The house keeping is always smiling 😊

Best location so far.

Cons:

Why one lift hahaha

2026-03-06 • via Nuitee
K
Kanlayarat • couple • th
10
2026-03-05 • via Nuitee
H
Harvey • solo_traveller • us
10
2026-03-05 • via Nuitee
Y
yossi • solo_traveller • il
9
Pros:

מיקום , ארוחת בוקר טובה מאד

Cons:

היתה תקלה בכספת שלא טופלה , זניח מקום טוב

2026-03-04 • via Nuitee
A
Al7arith89 • family_with_children • ae
10
Pros:

كل شي

Cons:

لا شيء

2026-03-03 • via Nuitee
J
JOEY • family_with_children • sg
8
Amazing stay!
Pros:

Location is close to bts and the interconnected rooms make it easy for big families to stay tgt.

Cons:

The Pillows were too soft and breakfast variety can be better. More vegetarian will be good

2026-03-02 • via Nuitee
F
Faiz • couple • sa
9
Pros:

كل شيء كان جميل جدا

2026-03-01 • via Nuitee
M
Marina • couple • ru
10
2026-03-01 • via Nuitee
M
Michael • family_with_children • sg
10
A Gem in the heart of the city
Pros:

The location is most ideal in the heart of the shopping area. All the big malls are within walking distance. Chit Lom BTS Station is very closeby. The hotel room is very spacious and clean. The breakfast spread is huge with a variety of western and Thai food. The staff is very courteous, friendly and helpful.

Cons:

None

2026-02-28 • via Nuitee
C
Chua • solo_traveller • sg
9
2026-02-28 • via Nuitee
عوض • solo_traveller • sa
10
كانت اقامة جميلة استمتعت بالتسوق حيث كان موقع الفندق جدا مناسب لي
Pros:

قريب جدا من مراكز التسوق

2026-02-27 • via Nuitee