Holiday Inn Bangkok by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3035 reviews)
971 Phloen Chit Road, Pathum Wan , Bangkok , TH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Delicious breakfast
Cons:
Bathroom smell
Noise from adjacent rooms
Room view dissatisfaction

Categories

Cleanliness
8.26
Some issues such as a bathroom smell and a stuck wardrobe door; still presented positively overall.
Service
9.23
Polite, helpful staff who provided good service; a few minor communication issues.
Location
9.27
Ideal location near shopping and public transport.
Room Quality
8.72
Rooms are well maintained; some specific issues noted but generally comfortable.
Amenities
8.75
Good facilities but some concerns about maintenance like the pool service response.
Value for Money
8.71
Offers good value with quality amenities.
Food and Beverage
8.76
Good breakfast options; guests generally pleased with food.
Overall Experience
8.73
A generally positive experience with some minor setbacks; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:59

Property Description

Luxurious Rooms and Excellent Services
Holiday Inn, located across Bangkok Central World Plaza and Gaysorn Plaza, offers a luxurious stay with top-notch services. The spacious rooms are well-equipped with air conditioning, cable TV, and private bathrooms, promising a comfortable retreat after a day of exploring the vibrant city.

Prime Location in Bangkok's Shopping District
Situated in the heart of Bangkok's shopping and entertainment district, Holiday Inn Bangkok is the perfect choice for those looking to indulge in retail therapy. With famous malls like Siam Paragon and Platinum Mall just a stone's throw away, guests can shop to their heart's content.

Relaxation and Recreation Facilities
Unwind by the pool or pamper yourself with a relaxing massage at Holiday Inn Bangkok. For fitness enthusiasts, the modern fitness centre is ideal for a workout session, followed by a rejuvenating time in the sauna facilities.

Book your stay at Holiday Inn Bangkok now to experience luxury and convenience in the bustling city!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BKK

Location

Guest Reviews

8.8
Based on 3035 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
R
Rawat • solo_traveller • in
10
2026-09-18 • via Nuitee
P
Pramote • solo_traveller • th
7
2026-09-18 • via Nuitee
A
Abhishek • solo_traveller • in
9
2026-09-18 • via Nuitee
R
Richmeister! • solo_traveller • lk
10
2026-09-17 • via Nuitee
A
Almutairi • extended_group • kw
9
لقد أستمتع في الإقامة تايلند بلد جميل ومتنوع وأهله البلد شعب محترم خلوق طبعا لكل فعل ردة فعل أحترم نفس في كل مكان وزمان
Pros:

نظيف مرتب قريب من الأسواق خدمة جيدة أستقبال محترم

2026-09-17 • via Nuitee
M
Maya • solo_traveller • il
6
היה סבבה לא אחזור לשם שוב
Pros:

המיקום היה טוב והצוות היה שירותי ועוזר

Cons:

חדר שניתן לעשן בו נמצא בתוך קומת עישון שמריחה כמו מאפרה אחת גדולה. יש לציין בהזמנה שהזמנת חדר מעשן זה חדר שמעשנים בו ולא חדר עם מרפסת כי זה לא מובן. בנוסף המקום לא כל כך נקי היה מתחת למיטה בוטנים לא שלי ושיערות גם לא שלי על השטיח והספה

2026-09-15 • via Nuitee
T
theresa • solo_traveller • sg
8
Great location and comfortable
Pros:

Location and room comfort

Cons:

My assigned room was end of cooridor facing the BTS station, it was quite noisy even into mid-night there were train traveling sound which was quite loud.

2026-09-15 • via Nuitee
A
Ali • solo_traveller • sa
5
2026-09-14 • via Nuitee
M
Moza • couple • ae
10
Pros:

الموقع ممتاز

2026-09-14 • via Nuitee
M
Minn Myat • extended_group • mm
6
2026-09-13 • via Nuitee
N
Nooran • solo_traveller • sa
8
Cons:

Hello,

I’m writing to follow up regarding the 3,000 THB security deposit that was collected during my stay at your hotel.

It has now been 4 days since I checked out, and I have not yet received the refund. Could you please check the status of the refund and let me know when I can expect to receive it?

Thank you for your assistance.

2026-09-11 • via Nuitee
H
Hessa • solo_traveller • kw
10
2026-09-11 • via Nuitee
K
Khalfan • solo_traveller • ae
10
2026-09-10 • via Nuitee
H
Humoud • solo_traveller • kw
2
مكان الغرفه كان مزعج
Cons:

الغرفه كانت غير نظيفه وشراشف غير نظيفه

2026-09-09 • via Nuitee
M
Mohammed • solo_traveller • iq
4
2026-09-09 • via Nuitee
S
saif • extended_group • ae
10
Relax
Pros:

Location, clean, Safe, welcoming team

Cons:

All good
No comment

2026-09-07 • via Nuitee
A
Aisha • extended_group • ae
9
2026-09-07 • via Nuitee
أم روضه • family_with_children • ae
8
Pros:

الموظفين

Cons:

الأثاث قديم الغرفه والحمام ضيق فيو الغرفه

2026-09-06 • via Nuitee
R
rashed • family_with_children • ae
10
Pros:

the room was perfect

2026-09-06 • via Nuitee
M
Meng • solo_traveller • my
9
Pros:

The staffs were all very friendly and helpful. They are well trained to attend to you even if you don't need it. The location of this hotel is superb. Walking distance to Central World, Big C etc etc. The room is clean and spotless.

Cons:

None

2026-09-05 • via Nuitee