Grand Hotel Et Des Palmes

Hotels
9.4 (1632 reviews)
Via Roma 398 , Palermo , IT
+39 091 804 8800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Impeccable cleanliness
Friendly service
Good breakfast
Cons:
High room service prices
Room decorations lacking
Bar service variability

Categories

Cleanliness
10
Impeccable cleaning mentioned in reviews.
Service
9.55
Overall good service from front desk and staff, but some issues in the bar.
Location
10
Great location; easy access to many activities on foot.
Room Quality
9.05
Some rooms described as bare or needing renovation. Junior suite considered old-fashioned.
Amenities
8.55
Bar service issues and some limited amenities reported.
Value for Money
9.05
Some mention of high prices for room service.
Food and Beverage
9.05
Breakfast was good, but some items lacking; suggestions for improvement noted.
Overall Experience
9.95
Overall great experience with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:32

Property Description

Luxurious Art Nouveau Building:
Grand Hotel Et Des Palmes is a stunning Art Nouveau building located just outside the restricted traffic area, offering a touch of elegance and sophistication to your stay.

Classically Furnished Rooms:
The hotel boasts classically furnished rooms adorned with traditional furniture and fine fabrics, providing a charming and comfortable atmosphere for guests. Each room is equipped with modern amenities such as air conditioning, satellite TV, and a minibar for your convenience.

Exquisite Dining Options:
Indulge in a delightful continental breakfast served in a luxurious hall, featuring Sicilian specialties like almond pastries and refreshing granita. For a culinary adventure, visit the on-site restaurant offering a fusion of Mediterranean and European cuisine, or enjoy expertly crafted cocktails at Neo-Bistrot.

Experience the charm and luxury of Grand Hotel Et Des Palmes during your stay in Palermo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Location

Guest Reviews

9.4
Based on 1632 reviews
Cleanliness: 10
Service: 9.55
Location: 10
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.95
I
Ievgen • couple • es
8
2026-11-07 • via Nuitee
A
ANTONIO PIO D'ARRIGO • solo_traveller • it
9
Molto piacevole
Pros:

E' un hotel molto bello al centro di Palermo con una atmosfera unica.
Si sta proprio bene.

2026-11-06 • via Nuitee
G
Gerard • couple • ie
7
2026-11-04 • via Nuitee
J
Jean-paul • couple • fr
10
Pros:

Un bonheur hors du temps!⁷

Cons:

Rien!

2026-11-01 • via Nuitee
W
Wilhelm • couple • de
5
2026-10-30 • via Nuitee
T
Timothy • couple • us
10
Pros:

unfortunately I came down with a terrible flu and fever during my stay and the staff and hotel went above and beyond to help me heal quickly.

Cons:

being sick.

2026-10-28 • via Nuitee
M
Marc • couple • fr
6
ce n'est pas un vrai 5 étoiles, disons 4 plus.
Pros:

Très beau cadre, excellent petit déjeuner, personnel aux petits soins. Salle de fitness très bien équipée. Excellent restaurant au 5ème étage.

Cons:

le réglage de la température de la chambre n'a jamais marché, nous avons mal dormi. Par ailleurs, ascenseurs très lents. Le tout un peu vétuste. Par ailleurs, tout de même pas dans l'hypercentre historique.

2026-10-27 • via Nuitee
R
Roger • solo_traveller • us
10
2026-10-17 • via Nuitee
K
Kfir • solo_traveller • il
9
2026-10-09 • via Nuitee
E
Eiko • couple • jp
10
2026-09-19 • via Nuitee
R
Renate • couple • ch
10
Pros:

Great Hotel and very friendly staff!

2026-09-18 • via Nuitee
N
Nicolas • solo_traveller • fr
9
Pros:

The room was good, the personnel was lovely and really helpful . No parking but the valet took care of my car

Cons:

The breakfast at 7 (could be 06.30, it would be perfect).
The share space could be a little more modern furnished

2026-09-17 • via Nuitee
G
Gerard • couple • fr
7
Très bonne adresse
Pros:

Hôtel classique mais accueillant, doté d’un service conciergerie particulièrement efficace . L’emplacement proche du théâtre Massimo en fait un site à privilégier. L’Hotel se trouve à quelques pas de l’une des rues les plus renommées à Palerme pour la présence des enseignes commerciales réputées.

Cons:

Aucun commentaire significatif à faire

2026-09-14 • via Nuitee
D
Darran • solo_traveller • gb
9
2026-09-13 • via Nuitee
F
Felicitas • couple • ar
10
Pros:

Excelente el desayuno.

2026-09-09 • via Nuitee
K
Kosmas • couple • de
10
2026-09-09 • via Nuitee
M
Marcia • couple • ar
8
2026-09-08 • via Nuitee
H
Hillary • couple • it
9
Un luogo storico sospeso fra storia e realtà !
Pros:

Il personale in reception (in particolare Vito )
Gentilezza , riservatezza, disponibilità professionalità sempre in ascolto e sempre pronti per qualsiasi esigenza.
Qualità del cibo a colazione eccellente .
Luogo magico , storico e accogliente ben curato.

Cons:

La famosa libreria interna era chiusa al pubblico per lavori purtroppo .
La selezione dei the’ in camera dovrebbe essere uguale a quella della colazione, per il livello della camera ( invece il the’ in camera è commerciale da banco del supermercato/the’ a colazione ottima
Qualità ) .
Ottima disponibilità di acqua in camera (3 bottiglie )
Mi spiace che non sia previsto un cadeau / omaggio alla partenza sarebbe bello un qualcosa di tipico, ma anche dell’acqua brendizzata andrebbe bene,
il livello dell’albergo lo consente .

2026-09-06 • via Nuitee
R
Rawlison • couple • br
9
2026-09-05 • via Nuitee
A
Alessandra • extended_group • it
7
Pros:

Nice and nice staff but……

Cons:

The top floor / terrace/ restaurant are sad

the laundry prices are absolutely out of the market

2026-09-01 • via Nuitee