Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Family rooms
-
Pets allowed
-
BBQ facilities
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Breakfast in the room
-
Non-smoking throughout
-
Daily housekeeping
-
Accessible parking
-
Board games/puzzles
-
Parking garage
-
Minimarket on site
-
Concierge service
-
Special diet menus - on request
-
Wheelchair accessible
-
Allergy-free room
-
Kid meals
-
Electric vehicle charging station
-
Toilet with grab rails
-
Lower bathroom sink
-
Higher level toilet
-
Emergency cord in bathroom
-
Wine/champagne
-
Coffee Shop on site
-
Fruits
-
Pet bowls
-
Pet basket
-
Auditory guidance
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Access to health care professionals
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Live music/performance
-
Temporary art galleries
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations
Located in the heart of historic Brussels, the newly refurbished Hilton Brussels Grand Place offers beautifully appointed rooms with city views. Enjoy modern amenities like free Wi-Fi, LCD TV, and a minibar for your convenience. Upgrade to an Executive Room or Suite for exclusive access to the Executive Lounge and complimentary breakfast.
Culinary Delights
Indulge in a unique dining experience at Sentro À Table Avec Vincent Masson, where culinary creations are inspired by local artists and craftsmen. Explore a fusion of flavors while surrounded by captivating works of art.
Convenient Location
With a prime location near Central Station and popular attractions like the Grand Place and Magritte Museum, the hotel offers easy access to key landmarks. Plus, with public parking available on site and proximity to major train stations and the airport, your travel convenience is ensured.
Book your stay at Hilton Brussels Grand Place for an unforgettable experience in the heart of the city.
The property reserves the right to pre-authorize a charge of 50.00€/night on a credit card, or 100.00€ in cash, for any incidental or additional expenses. This security deposit will be released upon guest check-out.
Pets are welcome if they weight less than 25kg with a maximum of 1 per room at a surcharge of EUR 55 per stay.
Please note that if the Room Only rate is booked for Executives and Suites, the breakfast is only available in the LoungeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
部屋が広く、ゆったり出来ました
大人3人で予約したので、タオルやコップなど全て3人分用意して欲しかったです
エキストラベッドは、真ん中が沈み過ぎて、身体が折り曲がり寝づらい状態でした
チェックイン時にデポジット？としてカードで支払いをした
チェックアウト時に先の支払いは無効と言われ再度別のカードで支払いをして2重払いになった感じになり不安でした
後で返金されたので、事なきを得ましたが、返金されると言ってくれれば良いのに、払われていないと言われて旅行が台無しになりました
- l'emplacement
- la flexibilité
- le manque de sécurité
- la chambre ne correspondait pas au départ à l'image que j'avais vue sur booking
Excellent location
Room furnishing a bit dated, bath / shower not well -cleaned.
Just opposite to the train station and nothing else.
Front desk service: There are only 2 staff and sometimes even 1 staff at the front desk for a hotel of over 200 rooms.
Room cleaning service: During my stay, the room cleaning is apparently only provided during breakfast hours, if I have not hang “please clean room” sign during that specific narrow window, my room was completely ignored.
Unexplained around euro 1300 deposit hold: Upon check-in, the front desk staff swiped my card and placed a massive hold of around euro 1300 without offering any explanation, I first thought this amount will use to offset part of the final payment. The policy stated at Booking.com should be only euro 50 per night x 6 nights for my reservation. Charging me such an exorbitant amount without explanation is completely deceptive. Even worse, I have been entirely ignored by the hotel. I sent emails, queried via the Booking.com message box, and even escalated the issue through Booking.com’s customer service. The hotel refused to reply to any of my inquiries. This level of disregard to a guest’s financial security is a nightmare that I have never experienced with any other hotel chain. I finally got my euro 1300 release from my card after 1 month.
Appalling executive lounge experience (Substandard food and cramped space): There was almost no food available only with little fruits and packed snacks outside evening hours. During the evening hours, there were only 2 hot food options available. I have never, in all my years of staying at premium hotels, had to queue up just to get food in an executive lounge. During the period when experienced staff of the lounge were on leave, the drinks were not even refilled. Furthermore, the lounge is extremely cramped, with tables packed so closely together that there is no privacy.
Breakfast: standard and limited variety of food as compared to my other hotels at Belgium, like 3 star hotel standard.
Thank you Booking.com customer service team for your prompt service to settle my deposit !
Todo
النظافة والسرير مريح جداً
لايوجد عوازل للصوت تسمع اللي بجنبك واللي في الشارع
Soper Lage
Preis und Personal
für ein hilton ...wenig
Küche bereits um 22 Uhr geschlossen, Preis für den Service und Zimmer zu hoch
スタッフが少ない
Location, room
Executive lounge has small bites and is on the first floor which is inconvenient. Breakfast in main dining room not worth the price.
Местоположение
Персонал плохой и пытается отвязаться от клиента на любой вопрос пытется переадресовать куда угодно только бы не они
В номере полный бардак
Две кровати у одной не было тумбочки и полки
Все принадлежности отсутствовали
Карандаш и бумага для записей - нету
Ложечка для обуви и др. Отсутствовали
Ванные и туалетные принадлежности - нету
Мини бар - нету
Места для ручной клади - нет
Депозит 100 евро непонятно за что
Камера хранения - места нет
Завтрак просто кошмар 2 звезды отеля максимум без повара омлета с вечно пустыми лотками с нарезкой
Огурцы жёлтые
В микро холле 10 м2 всего 2 стула ....
Your guide to the flawless travel experience
Popular Countries
Get our app
