Quality Inn Grand Rapids Near Dowtown

When we arrived we received one set of keycards instead of two, which was extremely tedious to work out with the receptionist- all was decent until the next day one had stopped working because it only had been activated for one night not two. There were some Blood stains or red stains in the carpeting, loads of spider webs, plumbing from a toilet leaking, broken bathroom fan, stained sheets, and burnt marks on the thermostat! We had a young man approach us on a bike while we were outside the building and he offered us drugs. Overall not very good and we feel it wasn’t worth the price at all and nothing matches the phots

did not stay. two wrecked cars in otherwise empty parking lot. neighborhood was unsafe. told the clerk at the desk and he said that he demanded that I leave the premises for complaining about how unsafe the place looked. said I would get a full refund. do not stay here.

Absolutely horrible! Matter of fact before I start last month the same type of situation booking with hotels.com seriously google the hotel it never matches with pictures , stars or ratings when it comes to hotels.com we will never use them again . Now on to the review not one thing from the color and actual style of the outside dwelling itself matches the picture. The only thing that matches somewhat is the green lobby, and decor but clearly pics were taken several years ago . This hotel was beyond disgusting, leaking ceiling, the door had at least a cm crack all the way around it wasn't sealed at all . We had to rig the door with two chairs incase of someone breaking in. Everything was dirty from, walls , to furniture with blood on the one lamp shade, fridge didn't keep anything but Luke warm, everything scratched, busted or had holes. The bathroom door could not be shut at all. It's in a very bad area behind a liquor store, bums all over and multiple people living out of hotel, awful look at pics . I don't have any more time to waste on this hotel or site!

The rooms smelled like cigarettes and there was a lot of noise coming from the rooms around us. We had obscene graffiti on our bathroom door, the hair dryer didn’t work, toilet seat was falling off, and there was no shampoo. They also didn’t have washcloths or a towel to step on for the bathroom floor. Bathroom towels were stained, too. I’m not normally much of a reviewer, but this place was really awful. Staff seemed inconvenienced by us asking any questions and breakfast was limited, too. The only true upside was that there weren’t bed bugs.

It was pretty clean. Nothing special.

The parking lot party going on at 2:30A didn't even invite me but were kind enough to ensure that I was able to listen in on all the happenings.

It was absolutely ok . Clean space, good, comfortable beds . Quiet. Nice service. Only one thing - the bathroom door was impossible to close in room 107

Will stay again

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Felt extremely unsafe and uncomfortable with the area surrounding the property. Doors opening to the outside parking lot with homeless people wandering around. I decided not to stay the night and ate the cost. Safety above all else.

Not a fan of the stay. The first room we went to had a broken lock, the table stand was broken and there was some stains on the wall. The gentleman was apologetic about it and did relocate me and my wife to a different room. Overall stay and condition of the hotel was not a good one.

The staff

Awful, bad, horrific. TV didn’t work. Unsafe area. Room damages. Bad smells. Homeless people all around. Rotted fruit for breakfast.

It smelled like urine and marijuana in the halls. During the weekend, there were drunk guests being extremely loud and noisy from 4am-8am. The shower was lukewarm at best and the shower head seemed to be malfunctioning. I wish I would have spent the extra $20 to stay somewhere a little nicer.

Nothing

Property needs updating and smelled like pot the minute I got up the stairs they asked for a deposit even though I booked through membership

Upon check in I was told my room had been given away. Tried to accommodate my family by separating us into two rooms….not great since it was just me and my two kids. Also had pre-booked a rollaway that was a beach chair with an inch think mattress on it. The rooms were next to each other but the air conditioning in one wasn’t working. We left and how to find a new hotel at 11:00 at night. Not the best experience.

Industrial

The stay was good value. The room was clean and spacious, there's good parking (it wasn't busy season when we visited though) and the breakfast was decent. My main complaint is that the bathroom door needed fixing, it was unlockable and dragged along the floor. The indoor pool was closed when we visited. The place is a few minutes drive from downtown Grand Rapids. The staff was courteous and helpful, and overall our stay was pleasant.

The first room they tried to give as was alll torn apart. Mattress leaning up against walls, frames tipped up and 2 can of insect bomb sitting in the middle of the room. Second room smelled musty and damp. Turned heat on and left, 3 hrs later came back and was hit with a marijuana smell in the room