Ramada by Wyndham Cleveland Independence

Hotels
•
Ramada
4.8 (908 reviews)
5300 Rockside Road , Independence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Poor cleanliness
Unhelpful service at times
Various room issues

Categories

Cleanliness
3.13
Multiple reviews indicated issues with cleanliness, including trash found in the room and hair on the sheets.
Service
5.6
Service varied; while some staff were friendly, others were unhelpful or slow.
Location
6.64
The location was often praised for its convenience and proximity to amenities.
Room Quality
4.09
Rooms had several issues such as broken amenities, missing items, and uncomfortable bedding.
Amenities
4.12
Limited amenities were noted, and there were complaints about the breakfast quality.
Value for Money
5.08
Value was deemed fair in some respects, but overall dissatisfaction affected perception.
Food and Beverage
4.13
Restaurant attached was noted positively, but breakfast offerings were lacking.
Overall Experience
5.6
Overall stay had both positive aspects and significant complaints impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Convenient Airport Shuttle Services
The Ramada by Wyndham offers free airport shuttle services to and from Cleveland-Hopkins International Airport, making your travel experience seamless and stress-free.

Relaxing Amenities
Guests can unwind in the indoor pool or hot tub, perfect for relaxation after a long day of travel or work. The gym is also available for those looking to stay active during their stay.

Delicious Dining Options
Indulge in American cuisine and cocktails at Aura Bistro and Lounge, conveniently located within the hotel. Whether it's breakfast, lunch, or dinner, satisfy your cravings without having to leave the comfort of the hotel.

Experience comfort, convenience, and great amenities at Ramada by Wyndham Independence. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 908 reviews
Cleanliness: 3.13
Service: 5.6
Location: 6.64
Room Quality: 4.09
Amenities: 4.12
Value for Money: 5.08
Food and Beverage: 4.13
Overall Experience: 5.6
A
Avion • couple • us
7
2026-04-11 • via Nuitee
F
Fatima • couple • us
1
Awful hotel just awful
Pros:

Nothing

Cons:

Everything

2026-04-11 • via Nuitee
L
Lydia • family_with_children • us
4
2026-04-09 • via Nuitee
K
Kish123 • NONE
2
Fraud Pictures on the Website
Pros:

The location is not clean at all. The propery and pictures are not the same.
Do not recoommend this place. The parking lot was very dark in the night with people doing drung at the corner of the lot.
Front desk staff were not friendly and did not aknowlege my concer.

2026-04-08 • via Tripadvisor
D
Dontrell • couple • us
10
2026-04-05 • via Nuitee
T
Tammy • solo_traveller • us
2
2026-04-02 • via Nuitee
T
Thang • couple • us
4
2026-03-31 • via Nuitee
K
Kaila • couple • us
10
2026-03-30 • via Nuitee
R
Ricky • couple • us
1
2026-03-26 • via Nuitee
S
Skye • solo_traveller • us
5
Cons:

the breakfast was lack luster and the woman who checked me in wasn’t very welcoming, she almost seemed annoyed that i didn’t realize i had to check in at a certain time. the keycard access to the building was not working so anyone could get inside if they wanted to, there was water damage in the bathroom really horribly and the room had hairs in the bed when i pulled the covers back

2026-03-26 • via Nuitee
A
Anthony • couple • us
10
2026-03-21 • via Nuitee
A
Alicia reed • family_with_children • us
10
2026-03-21 • via Nuitee
M
Martika • family_with_children • us
1
2026-03-20 • via Nuitee
W
Waymon • family_with_children • us
5
2026-03-20 • via Nuitee
T
Taylor • family_with_children • us
1
Pros:

Froze in the room... heat didnt work. Called the front desk for 2 weeks straight and emailed 2 different "GM" managers abiut ny complaint for a refund and never even received a call or email back. Place sucked

2026-03-20 • via Nuitee
D
Daryl • couple • us
4
I just needed to relax but improvements are needed
Pros:

I felt safe

Cons:

Need a lot of renovation

2026-03-19 • via Nuitee
K
Katrice • family_with_children • us
10
Pros:

The staff is really nice help me when I need it nice rooms are nice and clean had nice little breakfast

2026-03-18 • via Nuitee
S
Smith • family_with_children • us
1
2026-03-18 • via Nuitee
C
Cavor • family_with_children • us
6
Pros:

Location

Cons:

The room was cold heat not working

2026-03-18 • via Nuitee
L
Lentes • couple • us
1
Worst stay ever
Pros:

Nothing

Cons:

The toilet was leaking , didn’t get the room I booked and paid for chip paint on walls and baseboard on walls coming off

2026-03-17 • via Nuitee