Ramada by Wyndham Cleveland Independence

Hotels
•
Ramada
4.8 (860 reviews)
5300 Rockside Road , Independence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Poor cleanliness
Unhelpful service at times
Various room issues

Categories

Cleanliness
3.13
Multiple reviews indicated issues with cleanliness, including trash found in the room and hair on the sheets.
Service
5.6
Service varied; while some staff were friendly, others were unhelpful or slow.
Location
6.64
The location was often praised for its convenience and proximity to amenities.
Room Quality
4.09
Rooms had several issues such as broken amenities, missing items, and uncomfortable bedding.
Amenities
4.12
Limited amenities were noted, and there were complaints about the breakfast quality.
Value for Money
5.08
Value was deemed fair in some respects, but overall dissatisfaction affected perception.
Food and Beverage
4.13
Restaurant attached was noted positively, but breakfast offerings were lacking.
Overall Experience
5.6
Overall stay had both positive aspects and significant complaints impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Convenient Airport Shuttle Services
The Ramada by Wyndham offers free airport shuttle services to and from Cleveland-Hopkins International Airport, making your travel experience seamless and stress-free.

Relaxing Amenities
Guests can unwind in the indoor pool or hot tub, perfect for relaxation after a long day of travel or work. The gym is also available for those looking to stay active during their stay.

Delicious Dining Options
Indulge in American cuisine and cocktails at Aura Bistro and Lounge, conveniently located within the hotel. Whether it's breakfast, lunch, or dinner, satisfy your cravings without having to leave the comfort of the hotel.

Experience comfort, convenience, and great amenities at Ramada by Wyndham Independence. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 860 reviews
Cleanliness: 3.13
Service: 5.6
Location: 6.64
Room Quality: 4.09
Amenities: 4.12
Value for Money: 5.08
Food and Beverage: 4.13
Overall Experience: 5.6
J
jennie • family_with_children • us
6
Pros:

It was actually a good weekend

Cons:

The only thing I didn't like is it was really cold where the pool is they really need to fix that so it's warmer for people and there kids to swim .. and I'm sure they wouldn't be getting bad reviews

2026-02-10 • via Nuitee
I
Ishmale • solo_traveller • us
1
Not worth it I’d rather sleep in a dishwasher box and if I’m being serious that’s what this place equates to
Pros:

Simply the location otherwise it was a waste of money

Cons:

Everything from the building to the staff

2026-02-10 • via Nuitee
A
Avgerinos • couple • us
8
2026-02-09 • via Nuitee
J
Jeremy L Oliver • family_with_children • us
8
Pros:

Like it

Cons:

Nothing

2026-02-08 • via Nuitee
S
Sotillo • family_with_children • us
6
Pros:

El precio con relación a otros lugares.

Cons:

No me gusta que todo el estacionamiento del hotel estaba lleno de nieve y nunca lo limpian porque es la segunda vez que voy y tengo que dejar mi vehículo en otro lugar.

2026-02-08 • via Nuitee
T
todd • solo_traveller • us
3
2026-01-31 • via Nuitee
D
Derin • couple • us
5
2026-01-31 • via Nuitee
Q
Quinisha • couple • us
1
it was ok could’ve been better
Pros:

the floor was wet & the room smelled

Cons:

cover had hair in it so did the towels

2026-01-31 • via Nuitee
B
Brian • couple • us
2
2026-01-31 • via Nuitee
D
Darrell • couple • us
3
Property is out dated and moldy walls
Pros:

Connected to Mexican restaurant

Cons:

They didn’t have a plow company to clear the snow and when host tried to contact management about the problem they didn’t answer

2026-01-29 • via Nuitee
S
Spencer • family_with_children • us
2
Nasty rude
Pros:

Nothing

Cons:

The service and rooms weren't clean

2026-01-25 • via Nuitee
C
Craig • couple • us
4
2026-01-24 • via Nuitee
V
Victoria • couple • us
8
2026-01-23 • via Nuitee
A
Ashley • couple • us
1
I will like half of my refund back
Pros:

Nothing the food were terrible

Cons:

The food were terrible and also the door was locked

2026-01-23 • via Nuitee
K
Koni • couple • us
5
2026-01-22 • via Nuitee
S
Steven • couple • us
4
2026-01-22 • via Nuitee
S
Stephen • family_with_children • us
2
never again
Pros:

young lady at the desk was pleasant and that the only good thing to report

Cons:

to much to list

2026-01-22 • via Nuitee
T
Tanya • couple • us
4
Not a good experience
Pros:

Nothing

Cons:

The whole building was freezing cold, there was never any housekeeping, my room didn’t even have the essentials that were supposed to be in there m, my room was dirty

2026-01-22 • via Nuitee
T
Terrell • solo_traveller • us
1
Would never go back
Pros:

Staff was very helpful and nice

Cons:

Elevator broken
Hotel was freezing
Bed sheets dirty
Hotel room not very clean

2026-01-20 • via Nuitee
J
Javon • couple • us
10
2026-01-20 • via Nuitee