Ramada by Wyndham Cleveland Independence

Hotels
•
Ramada
4.8 (937 reviews)
5300 Rockside Road , Independence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Poor cleanliness
Unhelpful service at times
Various room issues

Categories

Cleanliness
3.13
Multiple reviews indicated issues with cleanliness, including trash found in the room and hair on the sheets.
Service
5.6
Service varied; while some staff were friendly, others were unhelpful or slow.
Location
6.64
The location was often praised for its convenience and proximity to amenities.
Room Quality
4.09
Rooms had several issues such as broken amenities, missing items, and uncomfortable bedding.
Amenities
4.12
Limited amenities were noted, and there were complaints about the breakfast quality.
Value for Money
5.08
Value was deemed fair in some respects, but overall dissatisfaction affected perception.
Food and Beverage
4.13
Restaurant attached was noted positively, but breakfast offerings were lacking.
Overall Experience
5.6
Overall stay had both positive aspects and significant complaints impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Convenient Airport Shuttle Services
The Ramada by Wyndham offers free airport shuttle services to and from Cleveland-Hopkins International Airport, making your travel experience seamless and stress-free.

Relaxing Amenities
Guests can unwind in the indoor pool or hot tub, perfect for relaxation after a long day of travel or work. The gym is also available for those looking to stay active during their stay.

Delicious Dining Options
Indulge in American cuisine and cocktails at Aura Bistro and Lounge, conveniently located within the hotel. Whether it's breakfast, lunch, or dinner, satisfy your cravings without having to leave the comfort of the hotel.

Experience comfort, convenience, and great amenities at Ramada by Wyndham Independence. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 937 reviews
Cleanliness: 3.13
Service: 5.6
Location: 6.64
Room Quality: 4.09
Amenities: 4.12
Value for Money: 5.08
Food and Beverage: 4.13
Overall Experience: 5.6
K
Kenneth • couple • us
2
It was some place to sleep. 1 time visit.
Pros:

The restaurant looked like it was nice, didn’t use it.

Cons:

Front desk wasn’t always occupied. TV controls were OLD no tv guide Channel. The Bellman’s luggage cart only had 3 of 4 wheels. The breakfast left a lot to be desired.

2026-05-09 • via Nuitee
B
Brandon • solo_traveller • us
4
Great place for hookers and drugs
Pros:

The cheap price not much else

Cons:

The elevator feels like you might die at any moment on it. Staff sucked. Room smells like meth. They didn't have a shower curtain in the bathroom. They brought me one when I asked, but made me hang it up. Shitty ass place dude a avoid like your avoiding talking to your mother. CALL HER DAMNIT SHES WORRIED ABOUT YOU

2026-05-08 • via Nuitee
R
Robinson • family_with_children • us
1
2026-05-06 • via Nuitee
J
Joey • couple • us
10
2026-05-04 • via Nuitee
S
Sanwar • couple • us
1
Pros:

It was bad not clean

2026-05-03 • via Nuitee
T
Tiffany • solo_traveller • us
6
2026-05-03 • via Nuitee
T
Takia • couple • us
8
2026-05-02 • via Nuitee
C
Charles • couple • us
3
I didn’t have enough towels and as I checked in people were complaining about not having towels for 2 days
2026-05-01 • via Nuitee
C
Charles • couple • us
4
The light over by the elevator is out and was out on my before visit and my recent visit. It needs to be fixed
2026-05-01 • via Nuitee
E
EDILSON • couple • br
9
2026-05-01 • via Nuitee
H
Harriet • couple • us
7
Ok.
Pros:

The breakfast was good and the room was clean.

Cons:

The bathroom door had issues. My husband couldn't not open it from inside.

2026-04-30 • via Nuitee
K
Khalid • couple • us
1
Pros:

The front desk Their customer service is very bad

Cons:

No clean very dirty

2026-04-29 • via Nuitee
R
Robert • solo_traveller • us
1
Terrible, the Wyndham name is no more, what a major disappointment
Pros:

The property was not nice AT ALL! Smelled bad, dirty n dusty

Cons:

Everything was poor

2026-04-27 • via Nuitee
D
David • couple • us
3
It was uncomfortable and dirty and I ended up leaving early
Pros:

The location was convenient and thw staff were friendly when you could find them.

Cons:

Our rooms were never cleaned, we never got fresh towels, the beds were dirty, half of the hotel was pitch black, and thw "breakfast" was a selection of stale bread and muffins.

2026-04-25 • via Nuitee
J
Justice • couple • us
2
Nope. Never. Don’t do it!
Pros:

The Mexican restaurant was excellent.

Cons:

Pubic hair in bathtub. Half used bottle of shampoo. Pool and fitness was closed. Bed was terrible. I woke up and went back home to get some sleep. Just nasty

2026-04-24 • via Nuitee
N
Najah • solo_traveller • us
6
2026-04-23 • via Nuitee
G
Gabor • solo_traveller • us
1
Cons:

I had more than 20 bed bug bites on all over my body

2026-04-22 • via Nuitee
• solo_traveller • us
1
2026-04-21 • via Nuitee
R
Robert • family_with_children • us
1
DO NOT STAY HERE!! HEALTH RISK!!
Pros:

This place is a complete dump. The pictures in the description of this hotel are very deceiving. The staff are extremely unhelpful and ignorant. I wouldn't recommend this hotel to ANYONE. Moldy, smelly, dirty water, semen on the bed sheets. Not to mention 3/4 of the amenities (hot tub, fitness room, etc) were falling apart and closed off to the public.

Cons:

The staff clearly couldn't care less about needs and issues. As soon as we arrived, the lobby smelled of marijuana. As soon as we got to our room, we checked the beds to find semen stains all over the sheets (and I do mean all over). The clerk was NOT helpful. Housekeeper never arrived. My son was becoming physically ill from the moldy smell and the disgusting bathroom. We left very quickly. All issues were brought to the clerk's attention who seemed more concerned about flirting with the divorced or single women checking in. When contacting booking.com about the issues, I was told that the location had 24 hours to respond, therefore, I had to stay. NOPE!! Sorry. My family's health is way more important. We went right down the street and stayed at the Holiday Inn. Now THAT place was nice! Still awaiting an update from booking.com for a refund.

2026-04-20 • via Nuitee
M
michael • couple • us
1
That place was a disgrace. Needs to be shut down or better staff. We did not stay there. I got a room at the comfort in
Cons:

Oh where to start….
1. I had to sign a paper that I could not get a refund because I booked through a third party after I checked in. But I couldn’t see the room till I checked in.
2. On the way to the room the hauls were dirty and smelled like mold
3. Walked in to the room and everything was caked in dust.
4. There were stains and sticky stuff all over the desk and tables, the molding was falling off around the room.
5. The bathroom was used and not cleaned. Absolutely disgusting

2026-04-20 • via Nuitee