Sandman Signature Vancouver Downtown Hotel

Hotels
Sandman Hotel Group
7.6 (2367 reviews)
180 West Georgia Street , Vancouver , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor wifi

Categories

Cleanliness
6.81
The room was quite dated and had this distinct smell. Found hair in the bathroom.
Service
8.78
Staff were friendly and helpful. Shiv made guests feel welcome.
Location
9.32
Location was excellent! Close to tourist areas and venues.
Room Quality
6.77
Extremely outdated room! Loud heater and hard bed.
Amenities
7.3
Facilities such as pool and spa were appreciated, but wifi was slow.
Value for Money
7.26
Price may not match the quality based on outdated rooms.
Food and Beverage
6.31
Food service at the shark club was poor.
Overall Experience
8.28
Overall a positive experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:37

Property Description

Convenient Central Location
Located in the heart of Vancouver, Sandman Hotel Vancouver City Centre offers a perfect blend of comfort and convenience for travelers. Just a short stroll from the vibrant Robson Street shopping district, guests can easily explore the city's best attractions.

Modern Amenities
Indulge in the hotel's indoor pool, hot tub, and well-equipped fitness centre for a relaxing stay. Each guestroom features a 32" flat-screen TV, work desk, and complimentary WiFi, ensuring a comfortable and connected experience.

Dining Options
Satisfy your cravings at Moxies with delicious meals throughout the day, or unwind at the Shark Club Bar and Grill with a refreshing drink. With an array of dining choices nearby, culinary adventures await just steps away.

Book your stay at Sandman Hotel Vancouver City Centre for a memorable Vancouver experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.

We're renovating and excited to share with you that from September 22, 2025 to February 2026 we are upgrading our hotel as part of our continued dedication to enhance our property and service. You may experience some noise during a regular business day (Monday to Friday). We apologize for any inconvenience that this may cause and look forward to welcoming you!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

Location

Guest Reviews

7.6
Based on 2367 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 8.28
M
Michael family_with_children us
9
2026-03-14 via Nuitee
K
Kelly family_with_children ca
9
It was a good stay
Pros:

It was close to Roger’s arena

Cons:

Nothing

2026-03-14 via Nuitee
E
Emilie solo_traveller dk
7
Pros:

Der var virkelig rart, sengen var god og det var en helt vildt god placering, det var godt både ifht byen og ifht rogers arena

Cons:

Bruseren var dårlig. Derudover lugtede der på skift af enten hash eller cigaretter på gangene. Det var lidt øv. Dog gik værelset fri så det gik i sidste ende.

2026-03-11 via Nuitee
K
Kayla family_with_children ca
8
Pros:

We love that it’s always close to where we need when we go. And that there is a pool and hot tub for the kids to play in and us adults to relax in. Thank you.

2026-03-11 via Nuitee
S
Scott extended_group us
8
A perfect location very near stdium and many places to eat on Robson Street.
Pros:

Staff was best - desk clerks, waitresses and cleaning staff were all friendly and helpful.

Cons:

floor coverings dated.

2026-03-10 via Nuitee
B
Barbara couple ca
6
Pros:

The bathroom was dirty in the corners

Cons:

Bed was comfortable

2026-03-09 via Nuitee
L
Laurie couple ca
1
Wont be going back
Pros:

Nothing

Cons:

Room was too small! Nothing like when i saw on the pictures

2026-03-09 via Nuitee
C
Carina family_with_children ca
8
2026-03-09 via Nuitee
G
Geoffroy Nicaise solo_traveller ca
10
Pros:

Clean

Cons:

N/A

2026-03-07 via Nuitee
P
Peng couple tw
10
2026-03-04 via Nuitee
S
Stephanie extended_group us
7
Weekend in Vancouver
Pros:

Comfy beds and great location for our plans

Cons:

Long waits and overcrowded elevators with college kids partying all day and night.
No toiletries like lotion and Kleenex tissues.

2026-03-02 via Nuitee
B
Bohdana solo_traveller us
7
Alright
Pros:

Location

Cons:

Noisy neighbors, got woken up multiple times throughout the night to banging on walls ? People were banging on doors, yelling, running up and down the hallway. Was very annoyed

2026-03-02 via Nuitee
P
Perrett solo_traveller au
1
2026-03-01 via Nuitee
Y
YUN-CHEN couple tw
7
2026-03-01 via Nuitee
L
Laura solo_traveller br
10
2026-02-27 via Nuitee
T
Tina solo_traveller ca
9
Pros:

Das Personal war sehr freundlich und hilfsbereit, das Bett war sehr bequem. Auch das Sofa.
Kudos zu den Kissenoptionen " soft" und " firm " !

Cons:

Mein " Ausblick" war furchtbar... Blick auf weitere grosse Gebaeude zu mehreren Seiten, dicht bei, und auf einen weissrauchenden Schornstein. Ich habe die Verdunklungsvorhaenge wieder zugezogen.

2026-02-27 via Nuitee
D
Dawn couple ca
10
We would stay at the Sandman again if ever in that area
Pros:

We went to a show at the Queen Elizabeth Theatre so the location was great - just across the street. Afterwards we had a meal and cocktails at Moxies located right in the hotel. The room itself was small yet had all the amenities we needed and was clean, comfortable and quiet.

Cons:

I think the heater could be a bit more easily adjustable, it was a bit on the windy side, but it really wasn't an issue. Other than that we were satisfied

2026-02-26 via Nuitee
S
Sullian solo_traveller au
8
Very pleasant and good location for what we needed.
Pros:

Staff were extremely helpful and went out of their way to assist.

2026-02-23 via Nuitee
S
Selena extended_group ca
10
Pros:

Love that it close to events at rogers arena wooo thank you for having me and my party

2026-02-23 via Nuitee
C
Clara couple ca
10
Pros:

Closer to the the arenas

Cons:

The cost

2026-02-23 via Nuitee