Sandman Hotel Penticton

Hotels
•
Sandman Hotel Group
6.9 (1011 reviews)
939 Burnaby Avenue West , Penticton , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Affordable pricing
Cons:
Cleanliness issues
Uncomfortable beds
Outdated facilities

Categories

Cleanliness
4.6
Guests reported issues with dirtiness, particularly in terms of linens and overall maintenance.
Service
8.6
Staff was consistently described as friendly and accommodating, enhancing the overall experience.
Location
8.6
Locations are convenient, with proximity to key sites and amenities mentioned.
Room Quality
6.1
Rooms were noted as outdated, with some uncomfortable beds and general wear.
Amenities
7.1
Amenities such as the pool and restaurant are appreciated, but some were deemed outdated.
Value for Money
8.1
Many guests felt they received good value for their price, especially for budget accommodations.
Food and Beverage
5.1
Food options were limited or not satisfactory, with guests mentioning lack of breakfast.
Overall Experience
7
Reviews vary, with some positive experiences countered by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:35

Property Description

Convenient Location
Situated in Penticton, British Columbia, the Sandman Hotel offers easy access to Okanagan Lake shore and the Penticton Trade & Convention Centre.

Comfortable Accommodations
Guest rooms at this hotel are thoughtfully equipped with amenities such as free WiFi, a microwave, mini-refrigerator, cable TV, and coffee-making facilities. The cozy decor and wood furniture create a welcoming atmosphere for guests.

Relaxing Facilities
Indulge in the hotel's indoor pool, hot tub, gym, and business centre for a well-rounded stay. Whether you're here for business or leisure, there are options for everyone.

Book your stay at the Sandman Hotel Penticton now to experience comfort and convenience during your visit to this beautiful lakeside destination.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 1011 reviews
Cleanliness: 4.6
Service: 8.6
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 5.1
Overall Experience: 7
D
Darcy • solo_traveller • ca
9
Pros:

Close to Dennys and the friendly staff. Walking distance to the Penticton Trade and Convention Centre.

Cons:

Everything was fine

2026-07-02 • via Nuitee
S
Stan • couple • ca
8
2026-07-01 • via Nuitee
O
Okanagan Traveller • solo_traveller • ca
7
Pros:

Great location to see the Elvis performance. Beds were comfortable.

Cons:

Very overpriced for a mediocre hotel. The coffee pot & toaster were both filthy.

2026-06-30 • via Nuitee
B
Beverley • solo_traveller • ca
10
2026-06-30 • via Nuitee
D
Darlene • solo_traveller • ca
7
For the event we attended it was in walking distance to venue b
Pros:

Walking distance to convention centre. Denny’s connected.

2026-06-29 • via Nuitee
H
Holly • couple • ca
8
Good stay with nice weather, friendly staff and great central location.
Pros:

Location was very good and convenient to the lake and downtown. Bed was comfy. Room was quiet. I liked that we were allowed to bring our bicycles into the room. Staff was very friendly and helpful.

Cons:

Dish soap would have been nice - none was provided. Small thing...

2026-06-27 • via Nuitee
S
steve • couple • ca
7
2026-06-26 • via Nuitee
M
Martina • family_with_children • ca
6
2026-06-25 • via Nuitee
R
Roche • couple • ca
10
Pros:

I am a new mom and I needed a place to pump the manager was very accommodating and allowed me to use the facility before we were able to check in. Very thoughtful!

2026-06-25 • via Nuitee
H
hrobbie90 • Couples • Richmond, British Columbia
10
Loved it!
Pros:

Check in with Lynn was fast, friendly & fabulous! Our room was on the first floor which was ideal! Had we chosen to swim in the indoor pool, which we didn’t, I’m sure it would have been great. Our room was huge, clean & comfortable. Spacious bathroom & super coffee maker! TV was an ample size, strong wifi and A/C & really comfortable beds. A Denny’s is attached to the hotel which makes a hungry tourist grateful.
I wouldn’t hesitate to stay here again when we visit our friends!

2026-06-22 • via Tripadvisor
M
Mark • couple • ca
3
Lousy
Pros:

Nothing

Cons:

Hotel is old, in poor condition and needs a complete remodel

2026-06-03 • via Nuitee
E
Ellena • family_with_children • ca
9
Pros:

Friendly staff, always.

2026-05-31 • via Nuitee
G
glen • solo_traveller • ca
7
2026-05-30 • via Nuitee
E
Emma • couple • ca
6
2026-05-28 • via Nuitee
B
Brittney • family_with_children • ca
7
2026-05-28 • via Nuitee
B
Brittney • family_with_children • ca
6
2026-05-28 • via Nuitee
M
Marg • couple • ca
8
2026-05-25 • via Nuitee
E
Erin • couple • ca
10
2026-05-21 • via Nuitee
K
Kaloyan • family_with_children • bg
7
2026-05-20 • via Nuitee
K
kreenapat • solo_traveller • ca
5
Too expensive if compared with facility
Pros:

Nothing

Cons:

Quite old

2026-05-18 • via Nuitee