Motel 6 Phoenix, AZ - Midtown

You get what you pay for. If you

The bathroom was dirty. The doors where in bad shape, chipped paint. The tub had chips on the floor

My 5 Day Stay I Requested a Working Television Never Received One Fresh Sheets And Towels Were Never Given


workWorkingTelevision

No ice machine and no fresh towels

Terrible and dirty in and out and the desk clerk was rude

Was not advertised correctly. Room was disgusting. Area was super unsafe and there was no toilet seat cover.

This day was nice staff was friendly

The staff was horrible. My room had holes kicked in the bathroom door. The atmosphere felt like a trap house. Immediately when I pulled up, I felt so uncomfortable and unsafe. I went into my room for no more than 2 minutes before immediately leaving and going to the front desk and telling them that I felt completely unsafe and that there was no way I was staying there as a single woman. The attendant in the front was accompanied by the “security guard.” The security guard told me immediately that I would need to call Expedia and ask them to refund my room but that they would make me stay at least one night. Then stated, “there are bad places in the world and I just need to understand that.” The Expedia gentleman was very kind and understanding, he asked me to hold while he tried to call the facility to talk. No answer on 3 tries. I asked him to stay on the phone while I went inside to tell him to call Expedia. The gentleman refused and said he never got a call while the phone was right there. I just held the phone up to him so he couldn’t avoid it as he clearly was. He stated his manager “said one night minimum or no refund.” Then said his manager was unavailable for the night. I walked out and told him the “manager” was a security guard and he was clearly avoiding his calls. I said I wouldn’t not stay the one night even if I had to pay. He told me to check out and that he would send my info to a specialty department to review. I felt like they were trapping me to harm me.

The man that checked us in was very polite and very sweet and very professional the lady that cleaned our room was also very nice and put a little rush on it for us so that we could get in a little earlier because our child was having surgery at the children's hospital in Phoenix there down the street and we needed somewhere to lay him down afterwards but the property itself was horrible there was trash everywhere construction where there were women hanging off the balcony trying to pick up my husband you know ask him out for a good time they're pimp was standing right now on the floor walking around pounding on people's doors of the sticks selling drugs out in the center you had a man and a woman get into a huge physical altercation where the man was shaking the woman screaming you owe me money b**** and you had homeless people sleeping on the grounds up against the doors under the trees around the entire building it was very filthy unprofessional the room was okay it had a huge hole in the bathtub the toilet was barely sitting on the floor was not bolted down the tank to the back of the toilet did not fit the toilet the cabinets were hanging off their room when I booked it said it came with the refrigerator and a microwave it did not come with either when I checked into the rooms the beds still needed blankets which I corrected that part and other than that it was not a hotel I will ever ever go back to nor will I ever recommend it to anyone it was probably one of the worst

Front desk was very rude. The rooms were disgusting. The bed sheets had stains and smelled awful. A bunch of drug activity

I Enjoyed My Stay

It was Fine

Horrible experience. Safety lock latch was broken. Door looked like it had been busted in. Black mold in bathroom and tub. Sink would not drain at all.

The mirror was broke and my 5 year old could have gotten the broken piece which was leftbthere

Thank God for your help staff.

Helping hand

This probably has not been cleaned by staff. The bed are dirty and falling apart. Drug addicts walk the property all night long. Drug deals happing all day. Not a safe environment.

this place is not good. we probably spent like 40 minutes in there before we tapped out and ended up getting a different hotel across town. terrible condition. the staff was actually pretty chill tho. the front desk guy was attentive and helpful so no notes there. but like please fix your property it’s not good

Bedding was not clean stayed more then 2 days room didnt get cleaned and requested to have it cleaned none of the housekeeping spoke English i kept getting the run around about who to talk to about getting extra towels wash clothes

Nasty.