Motel 6 Phoenix, AZ - Midtown

Hotels
•
Motel 6
4.6 (156 reviews)
2725 N Black Canyon Hwy, Building A, Phoenix, Arizona, 85009 , Phoenix , US
1-602-258-6271

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Wheelchair accessible
Fitness facilities
Golfing nearby
Television in common areas
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Polite check-in experience
Cons:
Dirty rooms
Unsafe location
Unprofessional service

Categories

Cleanliness
2.06
The bathroom was reported as dirty, with a filthy environment overall.
Service
7.03
Some staff members were polite and helpful, but others were rude and unprofessional.
Location
3.07
The area was described as unsafe and unappealing.
Room Quality
3.52
Rooms were noted to have issues like chipped paint, holes in doors, and unfulfilled amenities.
Amenities
4.05
Lacked basic amenities such as a working television and fresh towels.
Value for Money
4.01
Reviewers indicated that the stay was not worth the price due to the condition of the hotel.
Food and Beverage
8.56
No mention was made of food and beverage quality.
Overall Experience
4.53
General sentiment indicates dissatisfaction but with moments of positive interaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:55

Property Description

Experience comfort and convenience at Motel 6 Phoenix, AZ - Midtown, nestled in the vibrant Encanto neighborhood, just minutes from local attractions.

Recreational Amenities
Unwind in our well-equipped fitness center or take in the breathtaking views from our scenic terrace, perfect for relaxation after an eventful day.

Guestroom Comfort
Choose from our 139 modern guestrooms equipped with flat-screen TVs and complimentary Wi-Fi, ensuring you're always connected and entertained. Enjoy private bathrooms featuring essential toiletries and hair dryers for a refreshing experience.

Convenient Location
With free self-parking and a 24-hour front desk, you’ll find everything you need at your fingertips. We’re conveniently located near popular destinations like the Phoenix Convention Center and Grand Canyon University, making us the ideal base for your stay.

Book your stay today for an exceptional Phoenix experience!

Important information:

  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

4.6
Based on 156 reviews
Cleanliness: 2.06
Service: 7.03
Location: 3.07
Room Quality: 3.52
Amenities: 4.05
Value for Money: 4.01
Food and Beverage: 8.56
Overall Experience: 4.53
G
Garcia • solo_traveller • us
1
Cons:

Muy mal servicio 🪠 reporte 2 veses un problema con el baño del inodoro y nunca me atendieron

2026-05-05 • via Nuitee
C
Christina • couple • us
10
2026-05-01 • via Nuitee
E
Eugene • couple • us
3
Not great, very dirty and very ghetto area
Pros:

Well it’s close to the event and freeway I was doing

Cons:

This place was extremely dirty and poorly maintained. The lighting in the room didn’t work, and the fire alarm was not fixed, which is a serious safety concern. The mattress was filthy, and I even found signs of bed bugs. There were also drug-related remnants on the walls and in the bathtub, which was disturbing.

The surrounding area felt unsafe, with homeless individuals nearby, and overall I did not feel comfortable staying here at all.

I would not recommend this place to anyone.

2026-04-30 • via Nuitee
D
Damien • solo_traveller • us
1
2026-04-28 • via Nuitee
G
Gloria • couple • us
10
Pros:

Servicio excelente

2026-04-27 • via Nuitee
S
Serina • couple • us
1
Wasn’t my favorite, wish it smelled more clean & looks were updated. And area didn’t feel safe homeless everywhere.
Pros:

Nothing

Cons:

The area, room smelled like cigarettes, room looked outdated not comfortable

2026-04-23 • via Nuitee
J
José • couple • us
1
Pros:

Rateros

Cons:

When. A leave the instalación.

2026-04-20 • via Nuitee
M
Maeqicia • solo_traveller • us
10
2026-04-19 • via Nuitee
L
Latoya • solo_traveller • us
9
2026-04-19 • via Nuitee
J
Jared • couple • us
7
While the property looks good, the small details and accommodations are lack there of and in sad shape.
Pros:

It’s a large property located near several food and drink options as well as bus route and the interstate. Rooms were clean and noticeably updated in the last 10 or so yrs

Cons:

The location is not the best area. The office was in a not so obvious place. Upon entering the room and getting settled in I noticed a light bulb missing above bed, smoke detector missing from wall and found in the closet. The tv wasn’t working but once I checked a bit
More thoroughly I found 9 not so entertaining channels. Also there are no ice buckets in the room or cups. Plugs behind bed were unplugged and quite the tangled mess to navigate so I could plug devices in and attempt to turn light on but no bulb. Also there are signs for “ice” all over the property but I came to find out there aren’t any machines anywhere cause the hotel got tired of repairing them. **Suggestion come up with an indoor alternative (large side by side freezer w/ 2 or 3 pound bags of ice for purchase? Or an actual restaurant grade ice machine and have it in the office for guests to use.) also there is no pool on property as I’ve become aware of at other properties. Last 2 small things are phone does not work (no worries as it’s more a bother) and i was not provided the WiFi password. With all the problems i tried using room phone and my cell to reach the office as I had a long day already and my room isn’t close by the office. Needless to say I walked down and the only 2 issues that got resolved were WiFi password and cups.

2026-04-16 • via Nuitee
E
Emilee • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-04-14 • via Nuitee
R
Ray • couple • us
3
2026-04-11 • via Nuitee
V
Vargas • couple • us
10
2026-04-11 • via Nuitee
R
Ruddie • solo_traveller • us
5
Pros:

Staff

Cons:

Not sure if room actually gets cleaned

2026-04-10 • via Nuitee
C
Christian • solo_traveller • us
8
2026-04-09 • via Nuitee
J
John • couple • us
7
2026-04-08 • via Nuitee
M
Michelle • family_with_children • us
1
Unethical property did not refund our second night stay even though we canceled on booking.com.
Pros:

I didn't like any part of this stay. It was terrible. We canceled our reservation after one night and did not receive a refund for the second night, even though we didn't stay two nights.

Cons:

There were boogers smeared in the bed sheets, smmashed bugs, hair sticking to the wall, mold in the bathroom sink. We canceled our booking on booking.com and only stayed one of the two nights. We did not receive a refund for the second night.

2026-04-08 • via Nuitee
J
Joshua • extended_group • us
1
Pros:

I made a reservation but when arrived told it was full

Cons:

I was charged and never refunded

2026-04-07 • via Nuitee
T
TINA • couple • us
1
Pros:

No Breakfast
Was to nosey they need up grade

2026-04-05 • via Nuitee
D
Duaneross • couple • us
1
Pros:

Nothing and there is no microwave and they tow your car if you back in with your car it's a scam to make extra money It wouldn't surprise me if they are connected with the tow company as in ownership or a relationship.

Cons:

They towed my car and now I have to walk 2 hours to get it they have no address for the towing location which I'll use when a law firm responds to me.

2026-03-30 • via Nuitee