Sunrise Inn & Suites New Orleans

Hotels
4.7 (325 reviews)
8400 I-10 Service Road , New Orleans , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Designated smoking area
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful staff
Good location for shopping
Cons:
Dirty rooms
Bad area

Categories

Cleanliness
2.2
Several reviews mention dirty rooms and bugs, indicating poor cleanliness.
Service
8.2
Most reviews highlight the staff's helpfulness and accommodation.
Location
6.7
Location is convenient to shopping, but some consider it unsafe.
Room Quality
2.7
Many reviews mention issues with room condition and comfort.
Amenities
4.7
Amenities are basic, with some needed facilities missing.
Value for Money
3.7
Considered budget-friendly, but offerings are lacking quality.
Food and Beverage
4.7
No specific sentiments are mentioned regarding food and beverage.
Overall Experience
4.7
Mixed reviews result in an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Welcome to Sunrise Inn and Suites New Orleans Lakefront!

Convenient Location: Located just 13.5 km from the iconic French Quarter, our hotel offers easy access to the vibrant heart of New Orleans.

Modern Amenities: Relax in comfort in our guest rooms equipped with flat-screen TVs, ensuring you have a pleasant stay with entertainment at your fingertips.

Nearby Attractions: Explore the wonders of the Audubon Nature Institute complex, including the Audubon Zoo, Aquarium of the Americas, and the Entergy IMAX Theatre, all just a short 20-minute drive away.

Ready to experience the best of New Orleans? Book your stay at Sunrise Inn and Suites now!

Important information:

Please note: during special events, hotel reserves the right to authorize your credit card. If authorization fails, the hotel will cancel your reservation.

Please note: the hotel's quiet time begins at 22:00. Guests must be respectful of noise disturbances during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

4.7
Based on 325 reviews
Cleanliness: 2.2
Service: 8.2
Location: 6.7
Room Quality: 2.7
Amenities: 4.7
Value for Money: 3.7
Food and Beverage: 4.7
Overall Experience: 4.7
M
Makhi • couple • us
1
2026-11-07 • via Nuitee
C
Clements • couple • us
2
2026-11-07 • via Nuitee
K
Kim • family_with_children • dk
1
2026-11-04 • via Nuitee
V
Vaughn • solo_traveller • us
1
Pros:

Property should be condemed

Cons:

Bld falling apart room dirty

2026-11-03 • via Nuitee
A
Alexander • couple • us
2
2026-11-01 • via Nuitee
N
Nelson • family_with_children • us
10
Pros:

Very friendly and helpful

2026-10-27 • via Nuitee
S
Simms • solo_traveller • us
10
2026-10-26 • via Nuitee
L
Lws • couple • us
7
2026-10-26 • via Nuitee
L
leotha • couple • us
1
2026-10-25 • via Nuitee
A
amber ridley • solo_traveller • us
10
Pros:

Clean comfortable free WiFi nice front desk guy

2026-10-15 • via Nuitee
A
Anna • family_with_children • us
10
2026-10-12 • via Nuitee
A
Aaron • solo_traveller • us
5
It was great
Pros:

Okay

Cons:

Must have microwave and refrigerator and need a pool be open

2026-10-08 • via Nuitee
W
William • extended_group • br
1
Não fiquei senti medo
Pros:

Nada, não fiquei quando cheguei e vi a situação do hotel peguei minha família e fui embora.

Cons:

Nada, não fiquei quando cheguei e vi a situação do hotel peguei minha família e fui embora.
Não recomendo e aconselho retirarem do catálogo

2026-10-08 • via Nuitee
C
Christine • couple • fr
1
On est resté 10 mn puis on a fuit. Heureusement Booking nous a remboursé les 2 nuits sans difficulté.
Pros:

La personne de l accueil était sympa.
On a pas eu de difficulté à annuler la réservation au bout de 10 mn dans la chambre

Cons:

Les draps tachés et sales. Je pense qu ils n ont pas été changés. Le sol pareil il y avait même une boucle d oreille et cafard mort.

2026-09-08 • via Nuitee
L
Laura • couple • us
1
Terrible and very dirty!
Pros:

There was nothing positive about the stay.

Cons:

Room and bathroom very dirty. Bed sheets very dirty and the top sheet had a blood stain. Bathroom very dirty, I couldn’t even shower. Bath towels had stains. I arrived at midnight and had no where to go, plus the area wasn’t very safe.

2026-09-07 • via Nuitee
A
Austin • solo_traveller • us
1
Pros:

It was so run down I would not recommend to anyone.

Cons:

Everything,the drawers in the room had Crack pipes and trash in them ,like Noone checks those things when they clean the room ,my sister had 2 rooms reserved but when they got there they found a colony of ants under the mattresses so they got a refund and went elsewhere

2026-08-17 • via Nuitee
Z
Zipporah • family_with_children • us
5
Sufficient for a short, last minute, inexpensive stay.
Pros:

Staff stays on location. They fixed any issues promptly. Location close to interstate, food was near and gas station close.

Cons:

Entrance was ducked off. Newer door systems but looked old and didn't function properly. Wasn't given gate code.

2026-08-10 • via Nuitee
A
Aaron • solo_traveller • us
5
okay
Pros:

okay

Cons:

okay

2026-08-03 • via Nuitee
J
Jackson • couple • us
7
2026-07-17 • via Nuitee
D
Dao • couple • us
1
2026-07-03 • via Nuitee