Sunrise Inn & Suites New Orleans

Hotels
4.7 (273 reviews)
8400 I-10 Service Road , New Orleans , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
See all facilities

Review Highlights

Pros:
Helpful staff
Good location for shopping
Cons:
Dirty rooms
Bad area

Categories

Cleanliness
2.2
Several reviews mention dirty rooms and bugs, indicating poor cleanliness.
Service
8.2
Most reviews highlight the staff's helpfulness and accommodation.
Location
6.7
Location is convenient to shopping, but some consider it unsafe.
Room Quality
2.7
Many reviews mention issues with room condition and comfort.
Amenities
4.7
Amenities are basic, with some needed facilities missing.
Value for Money
3.7
Considered budget-friendly, but offerings are lacking quality.
Food and Beverage
4.7
No specific sentiments are mentioned regarding food and beverage.
Overall Experience
4.7
Mixed reviews result in an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Welcome to Sunrise Inn and Suites New Orleans Lakefront!

Convenient Location: Located just 13.5 km from the iconic French Quarter, our hotel offers easy access to the vibrant heart of New Orleans.

Modern Amenities: Relax in comfort in our guest rooms equipped with flat-screen TVs, ensuring you have a pleasant stay with entertainment at your fingertips.

Nearby Attractions: Explore the wonders of the Audubon Nature Institute complex, including the Audubon Zoo, Aquarium of the Americas, and the Entergy IMAX Theatre, all just a short 20-minute drive away.

Ready to experience the best of New Orleans? Book your stay at Sunrise Inn and Suites now!

Important information:

Please note: during special events, hotel reserves the right to authorize your credit card. If authorization fails, the hotel will cancel your reservation.

Please note: the hotel's quiet time begins at 22:00. Guests must be respectful of noise disturbances during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

4.7
Based on 273 reviews
Cleanliness: 2.2
Service: 8.2
Location: 6.7
Room Quality: 2.7
Amenities: 4.7
Value for Money: 3.7
Food and Beverage: 4.7
Overall Experience: 4.7
J
jordan • solo_traveller • us
9
I enjoyed myself. I will visit again
2026-02-26 • via Nuitee
H
Hight • solo_traveller • us
3
2026-02-25 • via Nuitee
E
Everett • family_with_children • us
10
2026-02-12 • via Nuitee
G
Genoveva • solo_traveller • us
10
2026-02-11 • via Nuitee
J
Jermika • family_with_children • us
5
Pros and Cons
Pros:

I liked how I made a comment in the reservation about arriving a little later than checking in, and someone reached out to me about the exact time I would arrive. Also, every time I called, I always got an answer, and all my questions or concerns were answered in a timely manner and also were very knowledgeable and respectfully. Lastly, I liked it was gated and had a convenient store right 8n front and the hotel were not surrounded by a lot of things that was restricting view and it was easy shopping and restaurants close by. It had a trash can a few doors down from my room, so clean up was a breeze. I like to add that the door automatically locked when closed, which was good and bad if you actually forgot the room key inside.

Cons:

The entrance was a little confusing on the road to get there. I actually turned into the store parking lot that's actually right in front of the hotel, but I then made the correct turn to the entrance. I did not like that the door needed a kick at the bottom to fully close, and the bathtub faucet was a little confusing on how to operate it. I thought I couldn't get any hot water, and the shower curtain looked as though it needed to be cleaned. The tub was much higher than I am familiar with (meaning it was a high step in and hard step down when getting in and out of it). The curtains in the room were not closing completely, and I had to keep fixing them. It had a smoke smell in the room, and I asked for a non-smokers room. I had to call about the microwave that was missing in the room, but it was brought to me in just a few minutes, and it worked perfectly.

2026-02-10 • via Nuitee
M
Mcgee • family_with_children • us
1
2026-02-10 • via Nuitee
J
Jessica • family_with_children • us
5
You get what you pay for.
Pros:

It was pretty close to the French Quarter and it was cheap.

Cons:

The pictures do not represent the actual state of the hotel. It is definitely 'get what you pay for' situation. I paid $55 for one night. I wasn't expecting it to be wonderful but it was exactly what I paid for.

2026-02-09 • via Nuitee
T
TV • extended_group • us
6
2026-02-09 • via Nuitee
J
Javaughn • solo_traveller • us
8
2026-02-08 • via Nuitee
A
Aaron • solo_traveller • us
10
It a great place to rest and watch roku
Pros:

Great

Cons:

Microwave not there

2026-01-28 • via Nuitee
M
Merry • solo_traveller • us
9
Pros:

Location good for what I need

2026-01-19 • via Nuitee
M
Merry • solo_traveller • us
8
Can’t wait to go back
Pros:

Not available

2026-01-19 • via Nuitee
Z
Zaimara • extended_group • us
2
Pros:

El baño completamente sucio el área también

Cons:

Nada

2026-01-15 • via Nuitee
S
Stephanie • solo_traveller • us
9
2026-01-15 • via Nuitee
W
Weingart • family_with_children • us
1
Pros:

Gated parking

Cons:

Dirty. Uncleaned, Loud Neighbors. Hot room. Stains on wall.

2026-01-13 • via Nuitee
A
Anna • couple • us
8
2026-01-03 • via Nuitee
R
Rebecca • couple • us
4
Had to sleep in my car
Pros:

Bad serve bad area

Cons:

Bed bugs

2025-12-27 • via Nuitee
R
Rebecca • couple • us
4
Horrible stay never again
Pros:

Nasty room dirty sheets in the bed heard gun shots at nite

Cons:

Had to buy sheets for the bed so we could slleep

2025-12-27 • via Nuitee
C
Chynna • couple • us
10
2025-12-16 • via Nuitee
V
Veronica • extended_group • us
6
2025-12-15 • via Nuitee