Baymont by Wyndham Abilene

Hotels
•
Baymont Inn & Suites
4.8 (749 reviews)
3501 West Lake Road , Abilene , US
+1 325-676-1676

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location (convenient/close to ACU)
Friendly/polite staff (some reports)
Availability
Large suite/extra TVs in one review
Comfortable bed (one guest)
Good breakfast (one report)
Cons:
Severe cleanliness problems: roaches, dead bugs, stains, blood, feces, urine, hair, dust
Rooms not cleaned / lack of deep cleaning
Noisy (road/truck noise)
Room maintenance issues: paint peeling, broken TV/remote, bad smells
Plumbing/electrical problems and accessibility issues (non walk-in tubs)
Refund/cancellation handling problems for at least one guest

Categories

Cleanliness
2
Multiple reviews describe pervasive lack of cleaning: roaches/dead bugs, stains (beds/tub/walls), blood and feces, urine, hair, dust and sticky floors — consistent heavy negative sentiment on cleanliness.
Service
7
Mixed but several positive notes: staff described as polite, accommodating and a friendly desk clerk in a few reviews; other reports indicate indifferent or ineffective responses to cleanliness complaints.
Location
8
Location repeatedly noted as acceptable or convenient (close to ACU) and cited as a pro by multiple guests.
Room Quality
3
Many reports of poor room condition: stained mattresses/bedspreads, bad smells, paint peeling, broken TVs/remotes, small or poorly maintained bathrooms and privacy issues.
Amenities
3.5
Amenities are limited/poorly maintained: missing toiletries, no privacy curtains in some rooms, accessibility problems (non walk-in tubs), some TVs present but sometimes broken.
Value for Money
4
Mixed feelings: a few guests felt it was adequate for the price, but many judged it poor value given cleanliness and maintenance problems; one guest lost money in a refund/cancellation dispute.
Food and Beverage
7.9
Sparse mentions but at least one clear positive note: breakfast described as good in one review; otherwise food/beverage largely unmentioned.
Overall Experience
3
Overall experience is negative for most guests due to cleanliness, noise and maintenance issues; occasional positive interactions with staff did not outweigh repeated problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Located just 4 miles from the Abilene Civic Center, Baymont by Wyndham Abilene offers a prime spot for both business and leisure travelers. The proximity to key attractions makes exploring the city a breeze.

Comfortable Accommodations
Guests can enjoy a comfortable stay in rooms equipped with modern amenities such as a flat-screen cable TV, ironing facilities, and a coffee machine. The cozy ambiance ensures a relaxing retreat after a day of sightseeing or work.

Delicious Breakfast Options
Start your day right with a complimentary breakfast featuring a variety of options including cereal, pastries, fruit, and hot waffles. The perfect way to fuel up before heading out to discover Abilene's attractions.

Book your stay at Baymont by Wyndham Abilene now to experience convenience, comfort, and great hospitality during your visit to Abilene!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Location

Guest Reviews

4.8
Based on 749 reviews
Cleanliness: 2
Service: 7
Location: 8
Room Quality: 3
Amenities: 3.5
Value for Money: 4
Food and Beverage: 7.9
Overall Experience: 3
S
Sherry • couple • us
1
NEVER stay at Baymont Wyndham in Abilene TX. The pictures you see online are very much misleading.
Pros:

I DID NOT STAY at Baymont Wyndham. I walked in to get my room per my reservation and there was a woman being very loud running and playing with a young child. Another scantily dressed woman was lingering at the desk. My husband who was waiting in the car at the entrance told me when I came out that we were not going to stay there due to the suspicious activity he saw going on in the parking lot near the front entrance. So I walked back in to talk with the same lady, Taylor, at the front desk. She cancelled my reservation and even gave me a WRITTEN RECEIPT of cancellation and now the property REFUSES to refund our money. I won’t book through Booking.com again and I will give this hotel every bad review I can because they will not refund us.

Cons:

It would have been better if their pictures online were true and accurate and then I would not have booked and lost money. They misrepresented themselves.

2026-11-05 • via Nuitee
D
DEBRA • family_with_children • us
1
Nasty place
Pros:

It was nasty, there was nothing.

Cons:

It was dirty, bathroom had rust stains and cracks and was just nasty, live and dead bugs laying around.

2026-11-04 • via Nuitee
R
Rosa • couple • us
6
Regular
Cons:

No muy buena limpieza

2026-11-01 • via Nuitee
J
Jennifer • extended_group • us
4
You get what you pay for
Pros:

Location

Cons:

Mouse traps
Stains in the tub
Dirty and dusty
Trash bags outside all around
You can tell there’s no deep cleaning of the rooms.

2026-10-30 • via Nuitee
N
Ngo ndebi • family_with_children • us
1
Horrible . Couldn’t even sleep.Stayed up all night looking forward to check out as soon as day break
Pros:

Nothing

Cons:

Very dirty, noisy and noisome

2026-10-30 • via Nuitee
C
Crespin • couple • us
6
2026-10-27 • via Nuitee
E
Elena • family_with_children • us
10
2026-10-24 • via Nuitee
T
Teddi • couple • us
5
2026-10-24 • via Nuitee
K
Kenneth • solo_traveller • us
6
2026-10-21 • via Nuitee
D
David • family_with_children • us
1
Badmont
Cons:

Bed bus, hair in bathtub, smelled bad, no curtain for privacy, paint peeling off walls,restroom filthy

2026-10-18 • via Nuitee
D
denman • family_with_children • us
6
Adequate hotel
Pros:

For the price, it was a good stay. All I needed was a clean room and a bed and it was sufficient. Not the fault of the hotel, the road was busy so that made it loud from outside noise. The beds was comfortable, i slept 10 hrs.

Cons:

The road noise was the only complaint I had.

2026-10-15 • via Nuitee
S
Stefania • couple • it
7
Pros:

Stanza molto grande era una suite, addirittura 2 televisori,colazione buona

Cons:

Rispetto alla camera grandissima,il bagno era piccolissimo e poco accogliente,niente bagnoschiuma

2026-10-14 • via Nuitee
M
Mitchell • solo_traveller • us
2
Will not be staying there ever again
Pros:

I liked the friendly desk guy

Cons:

The room was not clean, roaches, blood on the wall, poop on the wall, floors not clean. Even after speaking to the front desk. Room still was not cleaned. Stained sheets, roaches still in room, floors sticky with spots. Not cleaned.

2026-10-11 • via Nuitee
V
Villasmil • solo_traveller • us
1
Pros:

No me gustó nada

Cons:

Les falta mucha atención y limpieza

2026-10-09 • via Nuitee
J
John • couple • us
2
We ended up getting a refund and going to another motel. The staff was very polite and accommodating
Pros:

Location was fine.

Cons:

The first room they put us in had puddles of water, and hair in the bathroom floor and tracked into the room like someone had just gotten out of the shower. Dust and hair on counter tops and furniture. It looked like the room had not been cleaned. The second room the floor was dirty and there was urine on the toilet, and the tub looked dirty.

2026-10-08 • via Nuitee
T
Tina • solo_traveller • us
3
Pros:

Availability

Cons:

Dog poop on floor and blood stains on bed linen

2026-10-08 • via Nuitee
R
Roland • solo_traveller • us
1
Pros:

Quote Charles Barkley "TERRIBLE"

Cons:

Cancelled my reservation was told I was getting a refund, Booking.com told me that the hotel had to submit a form to them showing the cancelled and refunded it but the two entities couldn't contact each other so I had to eat the cost

2026-10-08 • via Nuitee
T
Tymri • couple • us
1
Horrible
Pros:

It was absolutely disgusting and filthy. There are dead bugs The bedspread had stains all over it. The tub wasn’t even cleaned. Smelled like cigarettes.

2026-10-07 • via Nuitee
R
Roger Cheryl • solo_traveller • us
2
Pros:

One of the crappies places I have ever stayed. Dirty, mattress had large stains, disability room was crap. Couldn't get a wheelchair in tub. Not a walk in. Floors looked like they have never been cleaned with a mop. Very noisy. I'm a Wyndham blue member, wasn't even close to the value I paid. The worst Baymont motel ever.

Cons:

Really, NOTHING

2026-09-19 • via Nuitee
B
Beth • couple • us
1
Scary
Pros:

Nothing

Cons:

Dirty, plumbing and electrical was lacking.

2026-09-19 • via Nuitee