Baymont by Wyndham Austin University Area

Hotels
•
Baymont Inn & Suites
4 (755 reviews)
5812 Interstate 35 North , Austin , US
+1 512-222-5692

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Kind/good staff mentioned in several reviews
Convenient location for some (e.g., COTA, 'Ubicación')
Bed OK / WiFi good (limited positive room notes)
Cons:
Widespread cleanliness issues and cockroach/bug infestations
Unsafe area: prostitution/drugs, loitering/homeless, attempted entry incidents
Rooms old/deteriorated, broken locks/doors, foul smells
Broken or missing amenities (no mini-fridge, microwave not working, no hot water)
Poor/no real breakfast and bad coffee
Refunds/rewards and service inconsistencies; rude/unprofessional staff reported

Categories

Cleanliness
2
Multiple reviews report filthy rooms, dirty floors and towels, rooms that 'weren’t cleaned', pervasive cockroach/roach infestations and rooms smelling of smoke — overall clearly unsanitary.
Service
7.5
Mixed but somewhat positive overall: several mentions of kind/good staff and helpful front desk behavior, but other reviews describe rude/unprofessional staff, refund/rewards mishandling and slow problem resolution — service shows some good moments but is inconsistent.
Location
7.5
Location is repeatedly called convenient ('Ubicación', 'good location for COTA'), but there are frequent safety/noise concerns (loud highway traffic, homeless people loitering, prostitution/drug activity nearby). Good for event/location access but problematic for safety/comfort.
Room Quality
3
Rooms are described as old/deteriorated, tiny restrooms, broken locks/doors, faulty appliances, foul smells and infestations — room condition is generally poor.
Amenities
3
Frequent complaints about missing/broken amenities: no mini-fridge, microwave not working, no hot water in some stays, lack of real breakfast, limited pool access and no consistent housekeeping.
Value for Money
3.5
Many guests felt the stay was not worth the price (refunds requested, rewards not applied, 'paid a lot of money for nothing') — poor value overall given condition and service lapses.
Food and Beverage
2.5
Very limited/poor breakfast options noted (a single piece of toast, inedible coffee) and no substantive F&B offerings reported.
Overall Experience
3
Overall reports are negative: unsafe-feeling environment (attempted door entry, prostitution/drug activity), cleanliness and amenity failures, and multiple guests cancelling/refunding — generally an unpleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Located just 10 miles from the Austin Convention Center, Baymont by Wyndham Austin University Area offers easy access to key attractions like The Texas State Capitol and The University of Texas at Austin within a 15-minute drive.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as free WiFi, a TV with cable channels, ironing facilities, and a work desk, ensuring a comfortable stay for all guests.

Relaxation and Assistance
Unwind by the outdoor swimming pool or start your day with a complimentary continental breakfast. The 24-hour front desk is always available to assist you during your stay at Baymont by Wyndham Austin University Area.

Book your stay now and experience the perfect blend of convenience and comfort!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

4
Based on 755 reviews
Cleanliness: 2
Service: 7.5
Location: 7.5
Room Quality: 3
Amenities: 3
Value for Money: 3.5
Food and Beverage: 2.5
Overall Experience: 3
A
Alec • solo_traveller • us
3
Fair pay for strictly meant for a place to sleep and shower, nothing more.
Pros:

Kind staff

Cons:

No mini fridge
Microwave didn’t work
Floor was dirty
Tiny restroom
Loud highway traffic noise
Homeless people loiter around

2026-10-30 • via Nuitee
V
Velazquez • family_with_children • us
2
2026-10-29 • via Nuitee
H
Hafner • family_with_children • de
2
2026-10-28 • via Nuitee
T
Thierry • extended_group • fr
2
0 + 0
Pros:

Publicité mensongère. Très sale insalubre, j’ai des photos à la pluie à ne pas conseiller du tout.

Cons:

Propreté, insalubre

2026-10-27 • via Nuitee
Y
Yasmin • family_with_children • us
4
Pros:

Staff was good and hotel location was good.

Cons:

Motel had roaches and bugs. There was no hot water.

2026-10-27 • via Nuitee
S
Steven • extended_group • cr
1
Publicidad engañosa
Pros:

Ubicación

Cons:

Las habitaciones son completamente diferentes a las de las fotos, son habitaciones viejas deterioradas y se encuentran muchas cucarachas en el lugar.

2026-10-27 • via Nuitee
L
Lopez • family_with_children • us
5
2026-10-26 • via Nuitee
D
Donald • family_with_children • us
1
Don't stay here
Pros:

Nothing

Cons:

The staff was rude and unprofessional the pictures didn't match with reality room was filthy and drugs and prostitutes were being run out of the hotel

2026-10-26 • via Nuitee
L
Lopez • family_with_children • us
5
2026-10-26 • via Nuitee
G
Gerardo • extended_group • us
1
Pros:

This place was infested with cockroaches; furthermore, it is unsafe—someone tried to open our door at 12 a.m. It is a terrible and dangerous place that should not be recommended on this site, nor to any family.

2026-10-26 • via Nuitee
J
Jaime • family_with_children • us
1
Cons:

I asked for a refund at the location have receipt where manger returned money room was dirty the whole place was not like the pictures you have on here

2026-10-25 • via Nuitee
R
Rod • couple • au
4
Disappointing
Pros:

Bed OK, WiFi good. Good location for COTA.

Cons:

Room (104) smelt of smoke; reported faulty hair dryer on arrival - not replaced in 2 days; sink and chair dirty 8(photo)

2026-10-25 • via Nuitee
J
Joel • solo_traveller • us
1
2026-10-24 • via Nuitee
M
Modesto • family_with_children • us
9
2026-10-21 • via Nuitee
M
Modesto • family_with_children • us
9
2026-10-21 • via Nuitee
R
Rikki • couple • us
1
Awefulllll area!!!!
Pros:

Nothing

Cons:

The front desk asked if I wanted to see the room before he even charged me. Red flag, at least he was being kind in that regard. Apparently this place is drug city area! We went to look at the room and it wasn’t even cleaned at all, the bed was messed up like someone just got out of it, dirty towels on the floor and it smelt like someone just got out of the shower. Pretty sure there were prostitutes in their cars waiting, so we took the key back and he canceled it. If you’re not familiar with the area, DO NOT GO THERE!!!

2026-10-21 • via Nuitee
M
Maykel • extended_group • us
1
2026-10-18 • via Nuitee
A
Anderson • solo_traveller • us
9
2026-10-18 • via Nuitee
M
Martinez • family_with_children • us
1
Wouldn't recommend if you have a family or small children
Pros:

Nothing

Cons:

Everything even staff

2026-10-17 • via Nuitee
R
Robert • solo_traveller • us
1
2026-10-17 • via Nuitee