Kingsgate Hotel Dunedin

Hotels
•
Kingsgate Hotels
7.5 (3496 reviews)
10 Smith Street , Dunedin , NZ
+64 3 477 6784

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast
Clean rooms
Friendly staff
Cons:
Paying for parking
Inconsistent water temperature
Somewhat dated facilities

Categories

Cleanliness
7.33
Room was exceptionally clean and comfortable, but there were scuff marks on walls and furniture.
Service
8.3
Staff were friendly and helpful, contributing positively to the overall experience.
Location
8.34
Close to the city center, making it convenient for exploring.
Room Quality
7.29
Rooms are large and comfortable, but some were dated with issues like thin pillows.
Amenities
6.82
Parking was paid and limited, and there were complaints about the lack of air conditioning.
Value for Money
6.78
Some guests felt the value was lacking due to additional fees and room conditions.
Food and Beverage
7.83
Breakfast was generally well received, though some desired fresher options.
Overall Experience
7.3
Guests had a mixed experience overall, balancing good location and comfort with several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Spacious Accommodation and Free WiFi
Located centrally in Dunedin, the Kingsgate Hotel offers 55 comfortable rooms with private balconies. Guests can enjoy spacious suites with separate living areas and modern en suite bathrooms. Unlimited free WiFi is provided throughout the property.

Jimmy Cook’s Kiwi Kitchen
Indulge in traditional New Zealand cuisine at the hotel's restaurant, 'Jimmy Cook’s Kiwi Kitchen'. Open daily for breakfast, guests can savor a great selection of local dishes in a cozy setting.

Convenient Location
Situated a short walk from the city centre, Kingsgate Hotel Dunedin provides easy access to attractions like the Otago Museum, just a 15-minute stroll away.

Book now to experience comfort and convenience at Kingsgate Hotel Dunedin.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all prepaid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, there is limited hotel parking available (charged) which operates on a first-come, first-served basis. If the hotel car park is full, metered parking is available near the hotel. Please note guaranteed premium car parking at the property can be pre-booked at a rate of NZD $15 per night. Please contact Kingsgate Hotel Dunedin using the contact details found on the booking form, to secure car space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Location

Guest Reviews

7.5
Based on 3496 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.3
A
Adrian • solo_traveller • ch
6
Pros:

Super freundliches Personal

Cons:

Frühstück inklusiv. Kein Aufschnitt, Käse, Eier oder Böhmchen. Einzig Müsli und Yogurt alles andere ist per Aufpreis erhältlich

2026-09-20 • via Nuitee
T
Teone • family_with_children • nz
3
Cons:

No Buffet breakfast was just continental
Says buffet

2026-09-19 • via Nuitee
A
Aaron • solo_traveller • au
5
Pros:

It was fine to stay for one night, the bed was fairly comfortable.

Cons:

The hotel and the facilities are old and it didn’t represent good value for money for the price. It wasn’t modern.

2026-09-19 • via Nuitee
H
Hueydog • family_with_children • au
8
Great location, right in the heart of the city, good views
Pros:

Great location, right in the heart of the city, good views, quite comfy, bit snug with 3 people, nice and warm.

Cons:

Gets very stuffy, be unpleasant in summer, took ages for housekeeping to get us a 3rd towel, hotel was only half full but still had to pay for parking, use to be an option.

2026-09-19 • via Nuitee
J
Jennifer Mackisack • solo_traveller • nz
10
Pros:

Handy of walking distance to shops.

Cons:

Nothing.

2026-09-19 • via Nuitee
C
Chris • couple • nz
6
Aside from the small issues mentioned it was great
Pros:

comfy beds, lovely breakfast included in our rate, very walkable to the Otagon, Moray Place and CBD,

Cons:

There was no hair dryer, the shower was over a bath, the shower head spat water out all over the bathroom sink and our bits and pieces, we had to plug the kettle into a low level power point on the floor - a few safety issues with the room we feel

2026-09-17 • via Nuitee
S
Sharon • solo_traveller • nz
6
Pros:

Room was nice and clean.

Cons:

No overhead lights just 2 lamps. Could hear neighbors talking

2026-09-17 • via Nuitee
L
Louis • solo_traveller • au
10
Pros:

Breakfast

Cons:

Lighting in tge room

2026-09-16 • via Nuitee
T
Tegan • solo_traveller • nz
10
Pros:

Love love love! Great room, bed, view and staff! Would recommend definitely staying again

2026-09-15 • via Nuitee
D
Daniel • family_with_children • au
7
2026-09-15 • via Nuitee
M
Maria • couple • nz
4
Good location, room freezing.
Pros:

Location. Clean.

Cons:

Room was freezing, neither heaters were working, rang reception and the phone was not working… could hear desk man but he couldn’t hear me. Froze in bed as no electric blanket or room heating. I have stayed here before and it has been great, but this room was not good! Spoke to receptionist in the morning, she did not seem to care which was disappointing.

2026-09-15 • via Nuitee
D
David • solo_traveller • nz
7
Central Dunedin stay
Pros:

Central location in Dunedin

Cons:

It was quite noisy on Saturday night due to its proximity to the Octagon.
Getting hot water for a shower was a matter of technique

2026-09-13 • via Nuitee
B
Bailey • solo_traveller • nz
7
2026-09-12 • via Nuitee
H
Helen • solo_traveller • nz
5
2026-09-12 • via Nuitee
N
Natalie • solo_traveller • au
10
Pros:

Friendly staff, clean comfortable room & easy walk to food & entertainment.

2026-09-12 • via Nuitee
J
Judy • solo_traveller • nz
8
2026-09-11 • via Nuitee
U
Uli • solo_traveller • de
8
Decent place to stay in Dunedin
Pros:

Big rooms with balcony

Cons:

Breakfast was very disappointing

2026-09-11 • via Nuitee
A
Amit • solo_traveller • nz
5
Pros:

Used to be cooked breakfast with the price and now continental and have to pay additional for cooked breakfast.

Cons:

Shower, room lighting, PARKING

2026-09-10 • via Nuitee
D
Deepani • family_with_children • nz
9
overall good
Pros:

staff and the room facilities.

Cons:

paying $25 for the car parking. Either provide free car parking or don't charge that much.

2026-09-10 • via Nuitee
H
Hollie • solo_traveller • nz
7
2026-09-09 • via Nuitee