Kingsgate Hotel Dunedin

Hotels
•
Kingsgate Hotels
7.5 (3112 reviews)
10 Smith Street , Dunedin , nz

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast
Clean rooms
Friendly staff
Cons:
Paying for parking
Inconsistent water temperature
Somewhat dated facilities

Categories

Cleanliness
7.33
Room was exceptionally clean and comfortable, but there were scuff marks on walls and furniture.
Service
8.3
Staff were friendly and helpful, contributing positively to the overall experience.
Location
8.34
Close to the city center, making it convenient for exploring.
Room Quality
7.29
Rooms are large and comfortable, but some were dated with issues like thin pillows.
Amenities
6.82
Parking was paid and limited, and there were complaints about the lack of air conditioning.
Value for Money
6.78
Some guests felt the value was lacking due to additional fees and room conditions.
Food and Beverage
7.83
Breakfast was generally well received, though some desired fresher options.
Overall Experience
7.3
Guests had a mixed experience overall, balancing good location and comfort with several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Spacious Accommodation and Free WiFi
Located centrally in Dunedin, the Kingsgate Hotel offers 55 comfortable rooms with private balconies. Guests can enjoy spacious suites with separate living areas and modern en suite bathrooms. Unlimited free WiFi is provided throughout the property.

Jimmy Cook’s Kiwi Kitchen
Indulge in traditional New Zealand cuisine at the hotel's restaurant, 'Jimmy Cook’s Kiwi Kitchen'. Open daily for breakfast, guests can savor a great selection of local dishes in a cozy setting.

Convenient Location
Situated a short walk from the city centre, Kingsgate Hotel Dunedin provides easy access to attractions like the Otago Museum, just a 15-minute stroll away.

Book now to experience comfort and convenience at Kingsgate Hotel Dunedin.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all prepaid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, there is limited hotel parking available (charged) which operates on a first-come, first-served basis. If the hotel car park is full, metered parking is available near the hotel. Please note guaranteed premium car parking at the property can be pre-booked at a rate of NZD $15 per night. Please contact Kingsgate Hotel Dunedin using the contact details found on the booking form, to secure car space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

7.5
Based on 3112 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.3
E
Elizabeth • couple • au
10
Reception staff very professional and cared about your stay. Made sure you had everything you needed
Pros:

Loved the breakfast. It was complimentary too. A full breakfast. Hot food. Staff also made Barista coffee. Staff very nice and helpful.

2026-03-27 • via Nuitee
J
Jeff • family_with_children • nz
5
Pros:

Lots of space and good shower

Cons:

Gaps in windows and uncomfortable couch

2026-03-27 • via Nuitee
S
Stephen • couple • nz
5
Cons:

The place needs an overhaul
Fresh paint

2026-03-27 • via Nuitee
L
Lindsay • solo_traveller • nz
10
2026-03-26 • via Nuitee
K
Kiran • extended_group • in
7
2026-03-25 • via Nuitee
J
Jenny & Denis • family_with_children • nz
10
2026-03-24 • via Nuitee
L
Leigh • extended_group • nz
3
Reasonable value for last minute booking. Great location
Pros:

In house restaurant
Short distance to central retail area
Reasonable price
Beds were comfortable & room had been refurb

Cons:

Booking was for 3 adults yet only 2 towels etc were supplied. Didnt realise till next morning and it was too late change anything .
Toilet had faecule matter splattered in the toi no

2026-03-24 • via Nuitee
S
Scott • family_with_children • gb
10
2026-03-24 • via Nuitee
J
Jan • couple • au
9
An excellent choice, glad we chose to stay here
Pros:

We loved the location; it smelled clean, it was clean, the staff were all lovely, and the breakfast was exceptional!

2026-03-24 • via Nuitee
V
Vaughan • solo_traveller • nz
9
2026-03-24 • via Nuitee
J
Jason • solo_traveller • nz
7
2026-03-23 • via Nuitee
C
Caitlin • family_with_children • nz
6
Pros:

Staff were friendly and helpful

Cons:

Rooms are very dated, most outside noise is audible.

2026-03-22 • via Nuitee
J
Janice Sherlock • family_with_children • au
8
Pros:

Good location comfortable staff great

Cons:

Had bad experience with next door leaving audio on all night and someone interference with washing

2026-03-22 • via Nuitee
T
Tim • family_with_children • us
10
Pros:

Sta was very friendly, nice, and helpful. The room was comfortable with a view of the city.

2026-03-21 • via Nuitee
J
Jennifer Mackisack • family_with_children • nz
10
Pros:

View, & central.

Cons:

Parking was OK, bit of hard to get into.

2026-03-20 • via Nuitee
S
Steve • family_with_children • nz
7
2026-03-20 • via Nuitee
A
Andreas • solo_traveller • de
9
Gerne wieder, aber mit Parkplatz Garantie
Pros:

Tolles Zimmer und zentral gelegen. Gutes Frühstück.

Cons:

Parkplatz muß extra bezahlt werden.
Wer zu spät kommt, bekommt evtl keinen Parkplatz mehr.

2026-03-20 • via Nuitee
C
Chelsie • couple • nz
10
2026-03-19 • via Nuitee
J
Joanne • couple • au
10
Very pleasant stay
Pros:

Great location. Friendly staff. All amenities clean and functional. Easy walk into town.

Cons:

Nothing

2026-03-19 • via Nuitee
S
shea • couple • nz
9
Excellent
Pros:

Nice staff, clean, facilities

Cons:

Nothing

2026-03-19 • via Nuitee