Kingsgate Hotel Dunedin

Hotels
•
Kingsgate Hotels
7.5 (3355 reviews)
10 Smith Street , Dunedin , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast
Clean rooms
Friendly staff
Cons:
Paying for parking
Inconsistent water temperature
Somewhat dated facilities

Categories

Cleanliness
7.33
Room was exceptionally clean and comfortable, but there were scuff marks on walls and furniture.
Service
8.3
Staff were friendly and helpful, contributing positively to the overall experience.
Location
8.34
Close to the city center, making it convenient for exploring.
Room Quality
7.29
Rooms are large and comfortable, but some were dated with issues like thin pillows.
Amenities
6.82
Parking was paid and limited, and there were complaints about the lack of air conditioning.
Value for Money
6.78
Some guests felt the value was lacking due to additional fees and room conditions.
Food and Beverage
7.83
Breakfast was generally well received, though some desired fresher options.
Overall Experience
7.3
Guests had a mixed experience overall, balancing good location and comfort with several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Spacious Accommodation and Free WiFi
Located centrally in Dunedin, the Kingsgate Hotel offers 55 comfortable rooms with private balconies. Guests can enjoy spacious suites with separate living areas and modern en suite bathrooms. Unlimited free WiFi is provided throughout the property.

Jimmy Cook’s Kiwi Kitchen
Indulge in traditional New Zealand cuisine at the hotel's restaurant, 'Jimmy Cook’s Kiwi Kitchen'. Open daily for breakfast, guests can savor a great selection of local dishes in a cozy setting.

Convenient Location
Situated a short walk from the city centre, Kingsgate Hotel Dunedin provides easy access to attractions like the Otago Museum, just a 15-minute stroll away.

Book now to experience comfort and convenience at Kingsgate Hotel Dunedin.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all prepaid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, there is limited hotel parking available (charged) which operates on a first-come, first-served basis. If the hotel car park is full, metered parking is available near the hotel. Please note guaranteed premium car parking at the property can be pre-booked at a rate of NZD $15 per night. Please contact Kingsgate Hotel Dunedin using the contact details found on the booking form, to secure car space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

7.5
Based on 3355 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.3
I
Inspire37740655804 • Couples
8
Great central location and friendly, helpfull teaml
Pros:

We stayed for a couple of nights and enjoyed our stay at the Kingsgate. It's an older building but well maintained. It's located at really handy and quite central, which allowed us to leave the car parked and enjoy the shops, restaurants and sights by foot. The personal at reception (particularly Seena) and the breakfast team were outstanding.

2026-05-30 • via Tripadvisor
R
Rolf • couple • nz
8
Friendly and helpful staff - with great Hotel location allowing for easy access city by foot
Pros:

Great central location, allowing us to do shopping, have dinner out, do sightseeing all by foot. The staff both at reception and at the breakfast restaurant are fantastic, friendly and helpful.

Cons:

Just a little detail: The shower was over the bath

2026-05-30 • via Nuitee
S
Sammy • family_with_children • nz
1
Pros:

Location

Cons:

Never got to stay even though bookings were made no communication with me regarding these bookings and didn't let me wait to charge my phone said there was no bed available and didn't look on computer system even though I could see beds available

2026-05-29 • via Nuitee
B
Barry • couple • au
8
Close to centre of Dunedin
Pros:

Walking distance to centre. Old building but clean & comfortable

Cons:

Parking

2026-05-29 • via Nuitee
J
John • couple • nz
8
2026-05-28 • via Nuitee
W
Wilson • couple • nz
5
2026-05-28 • via Nuitee
C
chakravarti Anand • couple • nz
5
okay
Pros:

Location is very central , Room is ok. Bed is good

Cons:

the breakfast is an absolute disaster. They even charge for a coffee.

2026-05-27 • via Nuitee
M
Michael • solo_traveller • au
8
It was very good to have a place near town.
Pros:

It is a great location.

Cons:

It’s very handy to everything we needed in Dunedin.

2026-05-26 • via Nuitee
E
Eric • couple • us
9
Centrally located and well-designed hotel starting to show some age. Staff very pleasant.
2026-05-26 • via Nuitee
S
Steven • couple • us
8
Pros:

Great location with easy access.
Updated and very clean.

2026-05-25 • via Nuitee
J
Jiaxi • extended_group • cn
10
2026-05-25 • via Nuitee
J
Joanne • couple • nz
10
We had a wonderful time.
Pros:

Everything went well.

Cons:

The old lift was a bit slow.

2026-05-24 • via Nuitee
K
Karen • couple • nz
6
OK for very short stay.
Pros:

Staff were pleasant & helpful. Continental breakfast was simple but appreciated & set us up for the day.

Cons:

Dated decor very noisy ( aware in city) no sound proofing. Shower pressure not great.

2026-05-24 • via Nuitee
H
hedley • extended_group • bt
10
Hinepare
Pros:

Was all good , location great , breakfast ⭐⭐⭐⭐⭐. Standout staff member was POMARE .P👍😁

Cons:

Nothing

2026-05-24 • via Nuitee
K
Kimball • couple • nz
10
2026-05-23 • via Nuitee
K
Kate • solo_traveller • nz
9
Pros:

Welcoming staff, comfort of the room.

2026-05-23 • via Nuitee
M
Marie • solo_traveller • nz
10
2026-05-21 • via Nuitee
E
Emma • solo_traveller • nz
9
2026-05-21 • via Nuitee
M
Mark • couple • nz
4
Said it all above
Cons:

Very dated I was in Dunedin for a nurology appointment at the hospital I wanted a one stop hotel that had a bar restaurant so with limited mobility I didn’t have to go anywhere, no where on your website or booking.com does it say restaurant and bar closed,
Can’t blame you but I was also led to believe that (Ai) hotel was a flat 600 metre walk to Dunedin Hospital mmmm…. No so in summary over priced hotel limited ammenities location poor.
If your mobility is compromised this is not the hotel for you not sure if a wheelchair would fit in lift single lift.

2026-05-21 • via Nuitee
J
Jacqueline • solo_traveller • au
7
Pros:

Position close to town

Cons:

Continental breakfast was nothing like Continental.
Tinned fruit. Long life juice. Thin bread for toast. Cereal. Terrible coffee.
Bedroom walls paper thin as we could hear next door and their conversation and tv

2026-05-21 • via Nuitee