Copthorne Hotel Palmerston North

Hotels
•
Copthorne Hotels
8.2 (2127 reviews)
110 Fitzherbert Avenue , Palmerston North , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Shower issues
Limited breakfast options
Need for amenities upgrade

Categories

Cleanliness
8.21
Several reviews mentioned clean rooms but noted some mold in the shower.
Service
8.48
Friendly and helpful staff highlighted in multiple reviews.
Location
8.52
Many guests praised the convenient location close to town.
Room Quality
7.97
Rooms were generally comfortable, but some concerns regarding amenities.
Amenities
8
Lack of certain amenities like a pool and breakfast buffet noted.
Value for Money
8.16
Great price during peak periods but some discrepancies in breakfast arrangements.
Food and Beverage
7.81
Complaints about breakfast temperature and variety.
Overall Experience
8.48
Overall a very positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:16

Property Description

Convenient Location
Situated just a 2-minute walk from the City Centre, Copthorne Hotel Palmerston North offers easy access to the heart of the action.

Versatile Facilities
Featuring 4 meeting rooms, a fitness centre, and an on-site restaurant, our hotel caters to the needs of both business and leisure travelers.

Comfortable Accommodation
Each room is equipped with a TV, satellite channels, and tea/coffee making facilities, ensuring a cozy stay for all guests.

Book your stay at Copthorne Hotel Palmerston North now and experience the perfect blend of convenience, comfort, and quality service.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2127 reviews
Cleanliness: 8.21
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.16
Food and Beverage: 7.81
Overall Experience: 8.48
R
Renee Hughes • couple • nz
9
2026-06-27 • via Nuitee
R
Rebecca • family_with_children • nz
9
2026-06-27 • via Nuitee
I
Irene • couple • au
8
Comfortable bed close to city centre.
Pros:

Location is good, room is clean and bed is comfortable.

Cons:

My room was missing some body lotion and conditioner in the rooms. And WiFi was not working.

2026-06-23 • via Nuitee
D
Dave • solo_traveller • nz
3
Cons:

Needs an upgrade. Very outdated

2026-06-23 • via Nuitee
D
Dawie • couple • au
8
2026-06-22 • via Nuitee
S
Sarah • couple • nz
10
2026-06-21 • via Nuitee
J
Julie • couple • nz
5
Location great. Twin beds need to bigger!!
Pros:

Location was great and was very clean

Cons:

The beds were shocking. We needed a room with twin beds but most hotels they are at least a double size. These were only kids single. Comfortable but way too small for the average adult

2026-06-21 • via Nuitee
R
Robyn • solo_traveller • nz
8
2026-06-19 • via Nuitee
J
Janice • extended_group • nz
5
Great location
Pros:

Dinner great service great good menu

Cons:

Finding a bottle cap on the floor on arrival in my room also bathroom not very clean

2026-06-17 • via Nuitee
B
Brigid • couple • nz
10
Was just as we expected
Pros:

Staff, location, clean beds very comfortable

Cons:

Nothing

2026-06-13 • via Nuitee
M
Mt. Tauhara • couple • nz
9
Pros:

The view from the 6th floor was incredible! Clean, comfortable and great size room. Will definitely be back!

Cons:

N/A

2026-06-10 • via Nuitee
R
Robert • couple • au
10
Pros:

Great location easy parking and lovely staff we will be back

2026-06-09 • via Nuitee
M
Michelle • solo_traveller • nz
8
2026-06-09 • via Nuitee
T
Te Hiiri • couple • nz
10
Pros:

very clean, tidy, spacious, staff were lovely and it was easy to find and check in

2026-06-08 • via Nuitee
S
Sean • solo_traveller • au
8
2026-06-08 • via Nuitee
G
Gavin • couple • nz
9
Perfect place to stay, quiet as,safe and secure,free parking, we will stay there again..
Pros:

Everything was great, well positioned in city, rooms were nice and good comfy beds
Staff were nice and friendly and a lovely breakfast presented

Cons:

The bathroom fan must have been on a timer with light switch.
Ran on and on forever. Mildly irritating
Great to have a fan in bathroom. But should have a seperate switch..

2026-06-08 • via Nuitee
A
Andrina • solo_traveller • nz
8
Enjoyed being on 5th floor with views across the City. Quiet and relaxing. Comfortable bed.
Pros:

Modern and open and well appointed.

Cons:

The rubbish bins in main room needed liners as they were used for organic waste ie tea bags, fruit peels etc

2026-06-07 • via Nuitee
C
Clyne • solo_traveller • nz
10
2026-06-06 • via Nuitee
I
Ivan • extended_group • cl
8
2026-06-06 • via Nuitee
L
Letitia • solo_traveller • nz
10
2026-06-05 • via Nuitee