MainStay Suites John Wayne Airport by Choice Hotels

Hotels
•
Choice Hotels International
7.8 (367 reviews)
2701 Hotel Terrace, Santa Ana, California, 92705 , Santa Ana , US
1-714-957-9200

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Facilities

Free breakfast
Fitness facilities
Firepit
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Free airport transportation
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Safety concerns

Categories

Cleanliness
6.19
Multiple reviews highlighted issues with cleanliness, including dirtiness and unpleasant smells.
Service
9.16
Guests often mentioned the friendliness and helpfulness of the staff.
Location
7.2
Some concerns about safety in the area were noted, impacting location sentiment.
Room Quality
7.65
Rooms were generally comfortable, although some were dated and had odor issues.
Amenities
7.68
Good breakfast options were available. Some amenities were lacking, like housekeeping frequency.
Value for Money
8.14
The overall value is perceived positively but with caveats about extra charges.
Food and Beverage
8.19
Breakfast received positive feedback, contributing to a good food experience.
Overall Experience
8.16
Mixed feelings were reported, but many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:53

Property Description

Recreational Opportunities
Enjoy our outdoor pool, spa tub, and fitness center for a relaxing stay.

Complimentary Amenities
Indulge in a free full breakfast and take advantage of free Wi-Fi and airport shuttle service.

Convenient Location
Explore nearby attractions including South Coast Plaza and Segerstrom Center for the Arts.

Book your stay at MainStay Suites John Wayne Airport by Choice Hotels for a perfect blend of relaxation and convenience.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.8
Based on 367 reviews
Cleanliness: 6.19
Service: 9.16
Location: 7.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
M
Morgan
6
Pros:

The hotels.com page is misleading, wifi poor, free breakfast is bland hospital like food, parking lot at night is scarce. Steady noise from airport as motel is in plane flightpath. Wouldve stayed elsewhere for cheaper because it felt cheap. Don’t recommend. Wish there was an honest review like this before I booked.

2025-10-12 • via Nuitee
T
Tyler • family_with_children
10
Pros:

Clean room, nice hot breakfast

2025-10-12 • via Nuitee
A
Aaron • family
10
Pros:

OVERALL ..VERY GOOD!! esp.staff are nice and helpful.

2025-10-12 • via Nuitee
D
Damien
10
Pros:

Great staff

2025-10-12 • via Nuitee
I
Isidro
10
Pros:

Great

2025-10-11 • via Nuitee
B
Beatriz
4
Pros:

Hairs tub . The parking structure overcrowded

2025-10-10 • via Nuitee
E
Espinoza
10
Pros:

All good.

2025-10-10 • via Nuitee
I
Irene
10
Pros:

Clean, spacious, airy environment, smoke free, but please add more parking space.

2025-10-09 • via Nuitee
A
Angie
2
Pros:

The room air quality was so poor I started coughing. There was a horrible odor in the room.
I couldn't stay at all and had to leave.
The front desk staff said Expedia will be issuing a refund.
When will the refund be issued?

2025-10-08 • via Nuitee
K
Kathryn
10
Great service
Pros:

I needed assistance twice and the staff were so quick and accommodating.

2025-10-07 • via Nuitee
J
Jamie
10
Pros:

Amazing

2025-10-05 • via Nuitee
J
JIN SUG • family
10
Pros:

The services are great. Staffs are very professional and kind.

2025-10-03 • via Nuitee
M
Maria
10
Pros:

VERY FRIENDLY STAFF, HANDYMAN BY THE NAME RAUL WENT BEYOUND ON HELPING ME WHEN I LOCKED MY KEYS IN THE ROOM. OVERALL WE REALLY ENJOYED OUT STAY

2025-10-03 • via Nuitee
M
Michael
8
Pros:

Room smelled a little funny, but other than that, a great option for quick acces to SNA.

2025-10-02 • via Nuitee
T
Terry
10
Pros:

Great place.
Full refrigerator
Stay there every time i'm in the area.I always look forward to my stay

2025-10-01 • via Nuitee
A
Ariana
10
Pros:

Always a great stay here! Love the free breakfast & the full fridge & amenities it has!

2025-10-01 • via Nuitee
J
Julie Anne
10
Pros:

The pool area is well kept. It seemed like a family friendly place but I wasn't there much during the day so I didn't see children. It was very quiet night time.

2025-09-30 • via Nuitee
A
Amanda • family
6
Pros:

The place was decent for what you pay for. The smell of the room was the only real complaint. It had a strange odor to it.

2025-09-29 • via Nuitee
A
armi
8
Pros:

Breakfast was good. Room was clean

2025-09-28 • via Nuitee
T
Thanh • friends
6
Pros:

staffing is friendly and kind, but there is unpleasant smell in room like old carpet smell. Would not stay here next time

2025-09-28 • via Nuitee