Comfort Inn & Suites Orange County John Wayne Airport

Hotels
•
Comfort
7.8 (1032 reviews)
2620 Hotel Terrace Drive , Santa Ana , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean rooms
Cons:
Inconsistent service
Room quality issues
Limited food variety

Categories

Cleanliness
7.44
Some reviews mention cleanliness positively, but there are concerns regarding old and smelly rooms.
Service
8.41
Staff received positive remarks, but some negative comments about responsiveness.
Location
7.95
Location had mixed reviews; some found it awkward and unsafe.
Room Quality
6.9
Issues with room condition mentioned, including old fixtures and noise disturbances.
Amenities
8.43
Amenities like breakfast and Wi-Fi received positive feedback.
Value for Money
7.89
Considered reasonable value for some aspects, but expectations were unmet by some guests.
Food and Beverage
6.94
Breakfast received mixed reviews; some enjoyed it, while others found it lacking variety.
Overall Experience
8.41
Overall experiences varied, but many guests expressed they would recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:10

Property Description

Convenient Location near John Wayne Airport
Located less than two miles from John Wayne Airport, the Comfort Inn & Suites Orange County John Wayne Airport offers a perfect retreat for travelers.

Modern Amenities for a Comfortable Stay
Enjoy a complimentary buffet breakfast, relax by the outdoor pool, and stay connected with free WiFi and a 40-inch flat-screen TV in every room.

Fitness Center and More
Stay active at the on-site fitness center and take advantage of convenient laundry facilities during your stay.

Experience the convenience and comfort at Comfort Inn & Suites Orange County John Wayne Airport. Book now for an unforgettable stay!

Important information:

Please note: We only accept bank issued credit cards in the name of the registered guest.

Prepaid credit cards, temporary cards, or credit cards without the imprinted guest's name will not be accepted as a method of payment.

Please note that guests must be 18 or older to check in to hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1032 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 8.41
G
Gautam • solo_traveller • ae
1
Pros:

Check in staff was rude.

2026-06-27 • via Nuitee
M
Mary • family_with_children • us
5
Adequate lodging for the one night needed.
Pros:

Front desk person was extremely gracious and competent. Large mini-fridge offered in room. Basic amenities provided although lots of plastic (cups etc) used.

Cons:

Disinfectant smell strong in room, bedding seemed damp/cheap, shower not strong, breakfast room could have been laid it to not cause traffic jams in the morning.

2026-06-22 • via Nuitee
C
Catherine • extended_group • us
2
Damp gross rooms
Pros:

Free parking and good location

Cons:

Avoid this hotel at all costs if you have any standards. Upon walking through the hotel it’s immediately apparent that everything is falling apart. The walls of the elevator were peeling and stained. The doors to the rooms looked like jail cells. After swiping the keycard I had to slam against the door for it to be able to open. Entering the room we were immediately hit with this awful stale mildew smell. Even after turning on the ac the room just smelled gross and wet. The bathroom has no ventilation and the towels never dried. I would not be surprised at all if there was mold growing somewhere. The bed sheets were torn and filled with holes. During our 3 night stay, the housekeeping never came and cleaned our room or restocked any supplies. Overall just a terrible experience and would recommend taking your money somewhere else so that you don’t have to stay at this awful hotel.

2026-06-22 • via Nuitee
Y
Yan • couple • us
6
Old hotel
Pros:

Convenient location, reasonable price

Cons:

See a few bugs in bathroom, room carpet is old, can’t stop hearing noise from the floor above

2026-06-22 • via Nuitee
L
Luis • family_with_children • us
5
Decent, but would not choose to stay here again..
Pros:

It was in a nice area.

Cons:

In our 3 day stay, they didn’t come to clean our room, take out the trashes or replace the towels. The room was humid and required the a/c to be on. When hot the room also smelled a bit weird. The comforter was also uncomfortable

2026-06-21 • via Nuitee
R
Redouan • family_with_children • nl
1
Terrible
Pros:

Nothing. Photo’s are a total scam. Cockroaches in the room. It looks more like a two star motel

Cons:

Almost everything. Bad breakfast, no hygiene

2026-06-21 • via Nuitee
J
Jacqueline • solo_traveller • us
1
I was discriminated with my son who has special needs. We didn’t get the accommodations that he needed we didn’t even st
Pros:

Horrible customer service was discriminated

Cons:

I was discriminated with my son who has special needs. We didn’t get the accommodations that he needed we didn’t even stay the night at the hotel. The lady in the front didn’t want to help us and let them know we were going to take any room when i emailed them in advance informing them that my son has mobility issues

2026-06-19 • via Nuitee
H
Hsu • couple • us
8
2026-06-17 • via Nuitee
A
Anna • family_with_children • us
1
2026-06-17 • via Nuitee
E
Eric • couple • us
9
2026-06-14 • via Nuitee
M
Ma • solo_traveller • us
6
2026-06-10 • via Nuitee
D
Damien • solo_traveller • us
4
2026-06-09 • via Nuitee
T
tru • solo_traveller • us
7
2026-06-09 • via Nuitee
P
Padilla • solo_traveller • us
10
Pros:

Everything was fine.

2026-06-09 • via Nuitee
C
Caroline • solo_traveller • us
8
2026-06-04 • via Nuitee
W
Winn • family_with_children • us
10
This place was conmfortable as the name of the hotel
Pros:

It was clean and breakfast was great.

Cons:

Nothing everything was fine. I hope I get my deposit back soon.

2026-06-03 • via Nuitee
K
Karen • solo_traveller • co
10
Pros:

Todo

Cons:

Nada

2026-06-02 • via Nuitee
K
Karen • solo_traveller • co
10
2026-06-01 • via Nuitee
K
Karen • solo_traveller • co
10
2026-06-01 • via Nuitee
A
Anita • solo_traveller • us
3
The staff were very friendly and provided excellent customer serviceYou, way and beyond. get what you pay for. Our stay
Pros:

I didn’t it’s old and musty outdated

Cons:

The property is not up to par. When you go on vacation your accommodation should be the same or better than your home

2026-05-30 • via Nuitee