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Facilities
Property facilities
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Indoor pool (7AM-10PM)
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21+ pool area
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Fitness center with Life Fitness equipment
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Awana Spa (8,000 sq ft, steam rooms, saunas, relaxation lounges, spa pool, salon)
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Topgolf Swing Suites (two simulator bays, up to 8 guests)
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Concierge service
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RW Merch retail store
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High-speed Wi-Fi
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Casino access (100,000 sq ft gaming space)
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10 dining experiences
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Accessible rooms with roll-in showers
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Coffee maker
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Mini fridge
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In-room safe
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55-inch flat screen TV
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iHome clock with wireless charging
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ATM/banking
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Breakfast available (surcharge)
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Television in common areas
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Multilingual staff
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Full-service spa
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Meeting rooms
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24-hour business center
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Conference center
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Access to nearby indoor pool
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Free self parking
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Computer station
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Housekeeping on request
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Covered parking
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Accessible shuttle
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No accessible shuttle
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24-hour front desk
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Luggage storage
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Designated smoking area
Review Highlights
Categories
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Property Description
The Alder is Resorts World Catskills' boutique lifestyle hotel at the scenic destination in the Catskills. It offers a distinct hospitality experience while serving as an extension of the existing casino resort campus, providing guests full access to the services and amenities of Resorts World Catskills, including 100,000 square feet of gaming space, 10 dynamic dining experiences and the Awana Spa. Guests of The Alder also have full access to the luxury indoor pool and fitness center within the Resorts World Catskills hotel. The impeccably designed guest rooms feature modern amenities including a 55-inch flat screen TV, toiletries, a coffee maker, mini fridge, an iHome clock with a wireless charging station, an iron and ironing board, high-speed Wi-Fi internet access, and signature design details that marry the modern glamour of the casino resort with sweeping scenic views and the same guest-customized personal service offered throughout the Resorts World Catskills campus. Mobility and hearing-accessible rooms with both one king and two queen beds are available and feature roll-in showers.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Accessibility
No elevators
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General
Professional property host/manager
Location
Guest Reviews
Great place to stay
Rooms at the Adler were nice. The desk service was satisfactory nothing special. Location was convent to Bethel Woods and local hiking. We weren’t there for the Resort so can’t comment on that.
Clean
The property is vey clean.
Couldn’t check in early without a $50 fee
Very nice place, will stay again!
Clean room. The breakfast at the 24/7 cafe wasn’t that bad but you can tell it wasn’t fresh food. The “hash browns” were just frozen potatoes. Other than that great experience.
Beautiful property. Food at the Mexican restaurant on site was excellent. Very nice facilities. Close to Bethel Woods — would stay again in a heartbeat for another concert.
Location and staff are exceptional
Had a great 5 night stay!Staff went above and beyond because my leg was in a cast.Will be back next year for sure
The staff and crew were very helpful.
need new matrass and better pillowes
The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.
Clean, confortable, nice
Does not offer complimentary breakfast like it stated. Also will not offer refund when cancellation was requested well within the timeframe. Everything at the property is over priced due to it being part of the casino. Random resort charges on CC statement with zero explanation when questioned. Front desk workers were nice but had zero knowledge on how to help guests with issues on their reservation. Could not locate 1 of the 2 rooms reserved and did not honor the original booked priced weeks ahead.
Overall, would not stay there again for free.
When I checked in staff member wasnt very greetable, He was like ok. Then stated my reservation was for 2 queen beds, I said no I chose a King bed room onlone. Then handed me a paper to sign and I heard him say somethings and the last part was was card and card reader said unexpected $125 charge. I assumed in case of damages. Then handed me the keys. I was like ok which way am I going, never been here before. Not a outgoing person. Other then that the room was great and bed was comfortable.
Smell was awful. Couldn’t stay in room. Staff at desk was rude and huffy when we asked to switch.
Staff was very friendly. Check in was easy.
Extra pillows
Close to casino without the price. Totally worth the two minute walk outside. Nice staff mostly and decent clean rooms. Family friendly.
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