The Alder at Resorts World Catskills

Hotels
•
Independent
8.2 (101 reviews)
750 Resorts World Drive, Monticello, New York, 12701 , Monticello , US
1-8454287200

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Facilities

Meeting rooms
Full-service spa
24-hour front desk
Luggage storage
Designated smoking area
ATM/banking
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Full-service spa
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Food quality issues
Service inconsistencies
High prices

Categories

Cleanliness
7.95
The property is very clean, but some rooms had issues like used lotion and musty smells.
Service
8.95
Mostly friendly staff, but some check-in experiences were not welcoming.
Location
9.45
Great location close to Bethel Woods and casino.
Room Quality
8.45
Comfortable beds reported, but issues with cleanliness and maintenance noted.
Amenities
7.95
Facilities are nice overall, but food options and cleanliness of some amenities were lacking.
Value for Money
7.45
Prices considered high due to resort fees and poor food quality.
Food and Beverage
6.95
Breakfast quality criticized, and limited dining options were disappointing.
Overall Experience
8.45
Overall enjoyable stay with major highlights being location and staff, but some dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:27

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our full-service spa, ensuring a relaxing and rejuvenating stay.

Gourmet Dining and Drinks
Savor delectable dishes at Dos Gato or unwind with a drink at one of our seven bars/lounges, offering a variety of culinary experiences.

Top-Notch Amenities
From a 24-hour business center to event facilities, our hotel features everything you need for a successful stay, plus comfortable guestrooms with modern amenities.

Experience the ultimate blend of luxury and comfort at The Alder at Resorts World Catskills. Book now for an unforgettable retreat.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 7.95
Service: 8.95
Location: 9.45
Room Quality: 8.45
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 8.45
D
Darshan
10
Pros:

Great place to stay

2025-10-06 • via Nuitee
J
Jean
8
Pros:

Rooms at the Adler were nice. The desk service was satisfactory nothing special. Location was convent to Bethel Woods and local hiking. We weren’t there for the Resort so can’t comment on that.

2025-10-03 • via Nuitee
I
inga
10
Pros:

Clean

2025-09-30 • via Nuitee
D
Doris • friends
8
Pros:

The property is vey clean.

2025-09-18 • via Nuitee
J
Joanne
6
Pros:

Couldn’t check in early without a $50 fee

2025-09-14 • via Nuitee
S
Stephanie • partner
10
Pros:

Very nice place, will stay again!

2025-09-12 • via Nuitee
C
Cory
10
Pros:

Clean room. The breakfast at the 24/7 cafe wasn’t that bad but you can tell it wasn’t fresh food. The “hash browns” were just frozen potatoes. Other than that great experience.

2025-09-12 • via Nuitee
E
Elizabeth • partner
10
Pros:

Beautiful property. Food at the Mexican restaurant on site was excellent. Very nice facilities. Close to Bethel Woods — would stay again in a heartbeat for another concert.

2025-09-07 • via Nuitee
A
Anthony
10
Pros:

Location and staff are exceptional

2025-09-04 • via Nuitee
K
kenneth • family
10
Pros:

Had a great 5 night stay!Staff went above and beyond because my leg was in a cast.Will be back next year for sure

2025-08-31 • via Nuitee
M
Mordechai • family
10
Pros:

The staff and crew were very helpful.

2025-08-22 • via Nuitee
N
Natalia • family
4
Pros:

need new matrass and better pillowes

2025-08-18 • via Nuitee
T
Thomas • partner
6
Pros:

The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.

2025-08-18 • via Nuitee
V
Verified traveler
8
bethel woods rocks
Pros:

Clean, confortable, nice

2025-08-17 • via Nuitee
D
David
4
Pros:

Does not offer complimentary breakfast like it stated. Also will not offer refund when cancellation was requested well within the timeframe. Everything at the property is over priced due to it being part of the casino. Random resort charges on CC statement with zero explanation when questioned. Front desk workers were nice but had zero knowledge on how to help guests with issues on their reservation. Could not locate 1 of the 2 rooms reserved and did not honor the original booked priced weeks ahead.

Overall, would not stay there again for free.

2025-08-13 • via Nuitee
V
Verified traveler
10
Pros:

When I checked in staff member wasnt very greetable, He was like ok. Then stated my reservation was for 2 queen beds, I said no I chose a King bed room onlone. Then handed me a paper to sign and I heard him say somethings and the last part was was card and card reader said unexpected $125 charge. I assumed in case of damages. Then handed me the keys. I was like ok which way am I going, never been here before. Not a outgoing person. Other then that the room was great and bed was comfortable.

2025-08-10 • via Nuitee
S
Stephanie
2
Pros:

Smell was awful. Couldn’t stay in room. Staff at desk was rude and huffy when we asked to switch.

2025-08-06 • via Nuitee
L
Louis
10
Pros:

Staff was very friendly. Check in was easy.

2025-08-02 • via Nuitee
H
howard • partner
10
Pros:

Extra pillows

2025-07-31 • via Nuitee
J
Jody
8
Pros:

Close to casino without the price. Totally worth the two minute walk outside. Nice staff mostly and decent clean rooms. Family friendly.

2025-07-29 • via Nuitee