Hilton Sacramento Arden West

Hotels
•
Hilton Hotels & Resorts
8.1 (736 reviews)
2200 Harvard Street , Sacramento , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent food
Comfy beds and pillows
Cons:
Bad service
Mold in room
Noise issues

Categories

Cleanliness
6.56
There were reports of mold in the bathroom and stains throughout the room, indicating poor cleanliness.
Service
8.53
Mixed feedback; while staff were noted as good, there were issues with responsiveness and support for complaints.
Location
8.07
Location was generally good but had issues with noise from the street.
Room Quality
8.02
Some rooms were reported as worn out, with maintenance issues affecting sleep quality.
Amenities
9.05
Amenities were appreciated, including a good bar area and breakfast.
Value for Money
7.01
Guests felt overcharged for services, impacting perceived value.
Food and Beverage
9.56
Food was highly praised; breakfast and restaurant quality were exceptional.
Overall Experience
8.03
Overall experience was marred by disappointment regarding room conditions and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:51

Property Description

Convenient Location
Situated in the Point West Business District, Hilton Sacramento Arden West offers easy access to top attractions like Cal Expo, Old Sacramento, and the State Capitol.

Shopping and Entertainment
Enjoy complimentary transfers to the Arden Fair Mall with over 165 stores, perfect for a day of shopping and entertainment.

Comfortable Accommodations
Unwind in spacious guestrooms featuring cozy beds, premium linens, and modern amenities like a 35-inch flat-screen TV and MP3-compatible alarm clocks.

Experience the best of Sacramento at Hilton Sacramento Arden West. Book now for a memorable stay!

Important information:

You must show a valid photo ID and major credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in public areas and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 13 per day.

Location

Guest Reviews

8.1
Based on 736 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 8.02
Amenities: 9.05
Value for Money: 7.01
Food and Beverage: 9.56
Overall Experience: 8.03
F
Frank • couple • us
7
Ok
Pros:

Ok

Cons:

Ok

2026-02-14 • via Nuitee
V
Vasyl • solo_traveller • us
10
2026-02-11 • via Nuitee
C
Carranza • couple • us
10
2026-01-31 • via Nuitee
C
Castro • family_with_children • us
7
Was excellent
Pros:

Plaid for it they said no I had to call because of third party kids and us no breakfast

Cons:

The pool area jacuzzi was not working

2026-01-27 • via Nuitee
M
mark • solo_traveller • us
7
Pros:

pretty expensive for a older room

2026-01-26 • via Nuitee
T
Thomas • couple • us
9
Very nice friendly and cozy in the lounge Sunday evening.
Pros:

Comfortable and convenient location

Cons:

Homeless problem close by

2026-01-23 • via Nuitee
S
Scott • couple • au
10
A well-appointed Hotel that's in an out of the way location.
Pros:

We only stayed overnight on Christmas Eve to catch up with Family before heading off the next morning for Christmas Day with other Family Members. It was comfortable & the room was surprisingly large.

Cons:

It's a bit of a hike to get to the shopping mall & it was one of those malls that didn't have supermarket, so then it became a bigger hike to get to a 7-11.

2026-01-22 • via Nuitee
L
Liz • extended_group • us
10
2026-01-20 • via Nuitee
L
Linda • family_with_children • us
9
Very pleased!
Pros:

Was a little disappointed in the buffet breakfast. Even though we came down around 9am much of the hot food was gone and had not been replenished. Gravy was cold and only one biscuit was left and was very dry. A little pricey for what we got. Other than that our meal the evening before was delicious and service was great. Overall we had a wonderful stay and staff was always courteous and professional. We would definitely stay there again!

Cons:

The buffet breakfast was a little bit of a disappointment 😞

2026-01-19 • via Nuitee
A
Aaisha • couple • us
10
2026-01-19 • via Nuitee
C
Carmen • family_with_children • us
10
2026-01-19 • via Nuitee
A
Alex • family_with_children • us
6
It was nice.
Pros:

Parking was convenient. Staff was friendly. The room was clean and descent. Didn’t see any homeless or trashy people lingering outside the property. I probably would stay here again.

Cons:

2nd floor in the hall way smelled a bit weird, smelled like burnt plastic mixed with wet dog. We had to be a bit forceful to fully shut our room door.

2026-01-19 • via Nuitee
S
sandra • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Richard • extended_group • us
10
2026-01-19 • via Nuitee
C
cybertaek • extended_group • us
7
2026-01-19 • via Nuitee
J
Jennifer • couple • us
7
2026-01-19 • via Nuitee
E
Eloy • couple • us
1
Location was great, hotel was very old. Definitely not stay here ever again
Pros:

Location was very convenient

Cons:

The sheets reeked of body odor from what I presume left from the prior guest. Indicating they most likely done wash their sheets after every visit

2026-01-19 • via Nuitee
A
Annelle • solo_traveller • us
10
Very nice and short
2026-01-19 • via Nuitee
M
Michelle • couple • us
9
Pros:

Rooms are very clean and welcoming

2026-01-19 • via Nuitee
M
Michael • couple • us
9
2026-01-19 • via Nuitee