Hilton Sacramento Arden West

Hotels
•
Hilton Hotels & Resorts
8.1 (849 reviews)
2200 Harvard Street , Sacramento , us
+1 916-922-4700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent food
Comfy beds and pillows
Cons:
Bad service
Mold in room
Noise issues

Categories

Cleanliness
6.56
There were reports of mold in the bathroom and stains throughout the room, indicating poor cleanliness.
Service
8.53
Mixed feedback; while staff were noted as good, there were issues with responsiveness and support for complaints.
Location
8.07
Location was generally good but had issues with noise from the street.
Room Quality
8.02
Some rooms were reported as worn out, with maintenance issues affecting sleep quality.
Amenities
9.05
Amenities were appreciated, including a good bar area and breakfast.
Value for Money
7.01
Guests felt overcharged for services, impacting perceived value.
Food and Beverage
9.56
Food was highly praised; breakfast and restaurant quality were exceptional.
Overall Experience
8.03
Overall experience was marred by disappointment regarding room conditions and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:51

Property Description

Convenient Location
Situated in the Point West Business District, Hilton Sacramento Arden West offers easy access to top attractions like Cal Expo, Old Sacramento, and the State Capitol.

Shopping and Entertainment
Enjoy complimentary transfers to the Arden Fair Mall with over 165 stores, perfect for a day of shopping and entertainment.

Comfortable Accommodations
Unwind in spacious guestrooms featuring cozy beds, premium linens, and modern amenities like a 35-inch flat-screen TV and MP3-compatible alarm clocks.

Experience the best of Sacramento at Hilton Sacramento Arden West. Book now for a memorable stay!

Important information:

You must show a valid photo ID and major credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Guest Reviews

8.1
Based on 849 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 8.02
Amenities: 9.05
Value for Money: 7.01
Food and Beverage: 9.56
Overall Experience: 8.03
J
Jill • solo_traveller • us
5
Did not meet expectations.
Pros:

Free parking, convenience to where I needed to be.

Cons:

Booking.com indicated I was getting a free room upgrade to a Deluxe King with a Garden View. If this was the upgrade, I'd hate to see the standard. The check-in staff were less than friendly. They gave me a room with an interior view facing a wall. That didn't matter, though, as the shade covering the window was broken and would not go up. It was like staying in a box. Plus, multiple times during the night - midnight, 3 AM, 4 AM - there were loud male voices in the hallway that woke me up. And I had really been looking forward to a good night's sleep. Very disappointing.

2026-08-24 • via Nuitee
S
Shameka • solo_traveller • us
6
Pros:

They came to clean the room every day

Cons:

Plugs didn't work well in room

2026-08-23 • via Nuitee
M
Manuel • solo_traveller • pe
10
2026-08-22 • via Nuitee
E
Eric • family_with_children • us
10
2026-08-20 • via Nuitee
S
SERHII • family_with_children • us
10
2026-08-19 • via Nuitee
D
Dung • family_with_children • us
8
todo bien
2026-08-13 • via Nuitee
J
Joe • solo_traveller • us
10
I will be back
Pros:

The peace and quiet the room was very clean. Great customer service. I will be back.

Cons:

Nothing I really enjoyed my stay

2026-08-13 • via Nuitee
A
Anja • family_with_children • de
8
Ruhige Lage
Pros:

Tolles Preis Leistungsniveau

Cons:

-

2026-08-13 • via Nuitee
A
Aftab • solo_traveller • us
8
Too noisy
Pros:

Very well maintained

Cons:

It felt like I was sleeping on the highway

2026-08-13 • via Nuitee
B
Bruce • family_with_children • us
7
2026-08-11 • via Nuitee
A
ALYSHA • couple • us
10
Nice location and Pleasant stay
Pros:

Everything

2026-08-10 • via Nuitee
K
Kimberly • couple • us
10
2026-08-10 • via Nuitee
F
Felix • couple • us
9
We enjoyed our stay. It was our first time at a Hilton, we usually stay at Best Western
Cons:

An enclosed restaurant rather than an open bar style

2026-08-08 • via Nuitee
F
Farri • couple • au
3
I do not recommend it
Pros:

They are under staff
Breakfast was so bad as well as the service

Cons:

The carpet not clean
The service not friendly
Breakfast awful

2026-08-08 • via Nuitee
A
Ariel • solo_traveller • us
1
2026-08-06 • via Nuitee
J
Jasmin • couple • us
6
Pros:

It was clean and staff was nice

Cons:

The outlets were not working properly neither was the AC so it was really hot all night

2026-08-06 • via Nuitee
S
Seanna • couple • us
10
Loved my stay
Pros:

Jones was an exceptional front desk person very professional

Cons:

Bathroom had rust or mold

2026-08-05 • via Nuitee
H
Harveen • family_with_children • us
1
2026-08-04 • via Nuitee
E
Evelyn • extended_group • us
3
The first time I had an awful Hilton stay
Pros:

Clean room

Cons:

Customer service. Inconveniences w check in.

2026-08-03 • via Nuitee
R
Ravi • family_with_children • us
4
Horrible
Pros:

Staff was nice

Cons:

Unfortunately, our stay was disappointing. The room was not very clean, and the shower curtain had an unpleasant odor. The bathroom sink was clogged, there was a constant leaking/dripping noise, and the towel hook/handle behind the bathroom door was broken.

To make matters worse, someone hit my car in the hotel parking lot and left without leaving any information. I’m not sure why I paid an additional $16 for parking when the lot didn’t feel secure.

Overall, the condition of the room and the parking experience did not meet my expectations, and I expected much better for the price.

2026-08-03 • via Nuitee