Ontario Airport Hotel & Conference Center

Hotels
Hyatt
8.4 (1001 reviews)
700 North Haven Avenue , Ontario , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Cleaning issues
Renovation disruptions
Limited food options

Categories

Cleanliness
7.79
Some reviews indicated that the bathroom hadn’t been deep cleaned in a while, and rooms lacked regular cleaning.
Service
9.26
Multiple reviews praised staff for being helpful, friendly, and professional.
Location
9.3
Many guests mentioned the excellent location, close to various attractions.
Room Quality
8.25
Reviewed as comfortable, but some mentioned issues with older fixtures.
Amenities
7.78
Concerns about micowaves and some amenities being lacking or inadequate.
Value for Money
8.74
General sentiment indicates it's reasonably priced for the quality, but some felt it could be better for what they paid.
Food and Beverage
7.29
Continental breakfast mentioned but with additional charges, which some guests found disappointing.
Overall Experience
8.76
Guests noted a generally enjoyable stay despite some challenges, highlighting the friendliness of staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:20

Property Description

Luxurious Amenities

This hotel offers a range of upscale amenities to ensure a comfortable stay. Each guest room is equipped with a cable TV with premium channels, a full-size work desk, and tea/coffee-making facilities. The en suite bathroom boasts granite countertops and upscale bath products for a touch of luxury.

Dining and Entertainment

Indulge in delicious American cuisine at Mr. J Bar & Grill or enjoy a variety of beverages at the bar, which offers an extensive menu of beer, wine, and signature cocktails. Need a caffeine fix? Head to the Coffee Bean and Tea Leaf shop conveniently located in the lobby.

Relaxation and Convenience

Unwind at the outdoor heated pool and hot tub, stay active at the modern fitness center, or take care of business at the on-site business center. With its proximity to the Ontario Convention Center and other attractions, Ontario Airport Hotel & Conference Center is the perfect choice for your next stay.

Book now for an unforgettable experience at Ontario Airport Hotel & Conference Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.4
Based on 1001 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
A
Ana couple us
10
2026-03-18 via Nuitee
L
Leathers solo_traveller us
7
I plan to return in the future
Pros:

I had steele cut oats, cranberry juice, and coffee. I would recommend the oatmeal again.

Cons:

One note the Hotel is enjoying a major upgrade, currently no elevator for the guest; stairs and a ramp between the first two floors of the extension.

2026-03-17 via Nuitee
A
Ana couple us
10
Love it
Pros:

Everything

2026-03-12 via Nuitee
T
Torrez couple us
10
2026-03-10 via Nuitee
M
MOHANAD solo_traveller us
7
Same work and vocation
Pros:

Clean oki
No have any service from restaurant to room and nothing services

Cons:

No make revesation for my and extended one days because I have kids 1,5 years
And cancel my room
Bad service
No restaurant open at week

2026-02-28 via Nuitee
M
Micalah couple us
10
It is very close to restaurants which we liked
Pros:

I loved the room set up

Cons:

That I didn’t know there was construction

2026-02-24 via Nuitee
C
Cristina solo_traveller us
10
Excellent, would definitely recommend to friends and family.
Pros:

The location was just about 2 blocks from where we had our concert. It was clean and staff was friendly.

Cons:

Nothing

2026-02-23 via Nuitee
T
Torrez couple us
10
Just a Great place to stay ..
Pros:

everything was just so nice .. no smell of drugs being smoked ,, no body wondering around the parking lot ,, nice safe clean place to stay .. i was so comfortable .. this place is great !!

Cons:

the new contruction there is temporary to improve !! no problem

2026-02-10 via Nuitee
A
Aivao couple us
4
2026-01-25 via Nuitee
M
Mark couple us
10
2026-01-22 via Nuitee
C
CARI ANN couple us
10
Love staying here. Great place
Pros:

Clean friendly quiet

Cons:

Construction was going on
Need extra blankets in room

2026-01-20 via Nuitee
Y
Yoshie solo_traveller jp
4
My two night's stay was just OK.
Pros:

The room was spacious.
There was the Bingo game on the night I arrived and enjoyed playing with other guests even though I did not win anything while two or three persons kept winning more than once or twice. It's OK.

Cons:

There were no chairs to sit for the company visited. There were no slippers so I constantly had to put on my street shoes when moving around the room. Considering the size of the bedroom, the bathroom area was quite small and hard to move around.

2026-01-19 via Nuitee
G
Gabriel family_with_children us
10
2026-01-19 via Nuitee
C
claudia family_with_children us
3
Me ospede ahí por motivo de un funeral
Pros:

No fue lo que yo esperaba

Cons:

No me gustó el servicio los cuartos que me tocaron qué estuvieron conectados de uno al otro mal olor en las alfombras la cafetera sucias cuando desechaba el agua al baso le salio algo suciedad

2026-01-19 via Nuitee
A
Aaron solo_traveller us
7
2026-01-19 via Nuitee
M
Melissa couple us
8
2026-01-19 via Nuitee
A
Alma couple us
10
2026-01-19 via Nuitee
J
Jeffery solo_traveller us
8
2026-01-19 via Nuitee
W
Wendy couple us
10
2026-01-19 via Nuitee
M
Misty couple us
10
Nice staff comfortable price was right convenient
Pros:

Convenience to food and shopping travel

Cons:

The bathroom hadn’t been deep cleaned in a while, and the elevator didn’t work, which was kind of scary

2026-01-19 via Nuitee