Ontario Airport Hotel & Conference Center

Hotels
•
Hyatt
8.4 (1024 reviews)
700 North Haven Avenue , Ontario , us
+19099800400

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Cleaning issues
Renovation disruptions
Limited food options

Categories

Cleanliness
7.79
Some reviews indicated that the bathroom hadn’t been deep cleaned in a while, and rooms lacked regular cleaning.
Service
9.26
Multiple reviews praised staff for being helpful, friendly, and professional.
Location
9.3
Many guests mentioned the excellent location, close to various attractions.
Room Quality
8.25
Reviewed as comfortable, but some mentioned issues with older fixtures.
Amenities
7.78
Concerns about micowaves and some amenities being lacking or inadequate.
Value for Money
8.74
General sentiment indicates it's reasonably priced for the quality, but some felt it could be better for what they paid.
Food and Beverage
7.29
Continental breakfast mentioned but with additional charges, which some guests found disappointing.
Overall Experience
8.76
Guests noted a generally enjoyable stay despite some challenges, highlighting the friendliness of staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:20

Property Description

Luxurious Amenities

This hotel offers a range of upscale amenities to ensure a comfortable stay. Each guest room is equipped with a cable TV with premium channels, a full-size work desk, and tea/coffee-making facilities. The en suite bathroom boasts granite countertops and upscale bath products for a touch of luxury.

Dining and Entertainment

Indulge in delicious American cuisine at Mr. J Bar & Grill or enjoy a variety of beverages at the bar, which offers an extensive menu of beer, wine, and signature cocktails. Need a caffeine fix? Head to the Coffee Bean and Tea Leaf shop conveniently located in the lobby.

Relaxation and Convenience

Unwind at the outdoor heated pool and hot tub, stay active at the modern fitness center, or take care of business at the on-site business center. With its proximity to the Ontario Convention Center and other attractions, Ontario Airport Hotel & Conference Center is the perfect choice for your next stay.

Book now for an unforgettable experience at Ontario Airport Hotel & Conference Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.4
Based on 1024 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
P
Paz • couple • us
4
2026-07-04 • via Nuitee
Z
Zayra • couple • us
1
Not worth what I paid for not pool or breakfast which also said it was included in my stay.
Pros:

Did not like anything, not what I expected.

Cons:

The pool and jaccuzi were not working, they were under construction. There website never said the pool area wasn’t working. Then I wouldn’t have booked the room at this hotel. Also it said breakfast was included and the front receptionist said I didn’t have the breakfast included on my stay.

2026-07-03 • via Nuitee
M
Mercado • solo_traveller • us
9
2026-06-29 • via Nuitee
J
Jessica • couple • us
10
Really nice stay close to arena
Pros:

Very nice room, friendly staff and comfortable bed

Cons:

Some construction, had to drive around-nothing major

2026-06-26 • via Nuitee
A
Ana • couple • us
10
2026-06-18 • via Nuitee
O
Ortez • couple • us
7
2026-06-18 • via Nuitee
J
Julianna • solo_traveller • us
10
2026-06-09 • via Nuitee
J
Jose G Mariscal • solo_traveller • mx
10
2026-06-08 • via Nuitee
I
Israel • couple • us
5
2026-06-08 • via Nuitee
B
Blas • family_with_children • us
8
Great stay overall
Pros:

There is construction going however rooms are clean and comfortable

Cons:

I didn’t like that the pool is under construction as well. Didn’t say anything when I was booking

2026-06-08 • via Nuitee
I
Ilene • family_with_children • us
5
I would of like to know that the hotel part was not open
Cons:

The hotel was being remodeled and we had to go in the back to a separate place.

2026-06-06 • via Nuitee
J
jAsano • solo_traveller • us
9
Great stay!
Pros:

The bed!! Also the shower wasn't a stand-up shower but with a tub. I took a hot bath every night during my stay.

Cons:

Parking lot access to guest parking was blocked due to construction. You have to go around the neighboring buildings to get to the guest parking lot.

2026-05-24 • via Nuitee
J
jAsano • solo_traveller • us
9
2026-05-24 • via Nuitee
K
Kristine • solo_traveller • us
7
Pros:

Helpful staff

Cons:

Under construction, no elevator, soft beds.

2026-04-26 • via Nuitee
D
Debra • couple • us
10
2026-04-13 • via Nuitee
W
William • solo_traveller • us
9
A clean, well maintained with great location close to the airport.
Pros:

Access to ONT airport

Cons:

Was given instructions by the check in agent to the room which was in an adjacent building. Access to the building via the route given was not possible due to a closed and locked gate with construction in progress just beyond. I had to go completely around the perimeter of the facility to find the proper building. The agent wshould have known about the construction and provided more accurate information.

2026-04-13 • via Nuitee
V
victor • couple • us
10
2026-04-13 • via Nuitee
G
GlitterGuns • couple • us
9
2026-03-31 • via Nuitee
A
Ana • couple • us
10
2026-03-18 • via Nuitee
L
Leathers • solo_traveller • us
7
I plan to return in the future
Pros:

I had steele cut oats, cranberry juice, and coffee. I would recommend the oatmeal again.

Cons:

One note the Hotel is enjoying a major upgrade, currently no elevator for the guest; stairs and a ramp between the first two floors of the extension.

2026-03-17 • via Nuitee