Elimwood Hotel, a Ramada by Wyndham

Hotels
Wyndham Hotels & Resorts
7.2 (220 reviews)
13735 Riverport Dr, Maryland Heights, Missouri, 63043 , Maryland Heights , US

Pets allowed

Facilities

Free breakfast
Fireplace in lobby
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Cons:
Disorganized service
Uninhabitable rooms
Lack of amenities

Categories

Cleanliness
6.53
The room had issues, including being uninhabitable and needing upgrades.
Service
8
The manager was fine to work with, but initial check-in was very disorganized.
Location
8.54
Safe and family-friendly location, convenient for early flights.
Room Quality
5.99
Significant issues with room quality, including a broken bed.
Amenities
7.52
The breakfast options were limited; some amenities were standard but nothing exceptional.
Value for Money
7.48
Considering the service and room quality, not great value for the price.
Food and Beverage
7.03
Breakfast was disappointing with limited options and a broken waffle maker.
Overall Experience
6.5
Overall experience was negative due to the lack of proper service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:44

Property Description

Recreation Opportunities
Enjoy a 24-hour fitness center and a seasonal outdoor pool at our hotel.

Complimentary Amenities
Indulge in complimentary wireless internet access, continental breakfast, and a fireplace in the lobby.

Event Spaces
With over 12,000 square feet of event space, our hotel is perfect for meetings and conferences.

With a prime location in Maryland Heights, a short drive from top attractions, book your stay at Elimwood Hotel, A Ramada by Wyndham today!

Important information:

  • The seasonal pool will be open from July to September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 220 reviews
Cleanliness: 6.53
Service: 8
Location: 8.54
Room Quality: 5.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 6.5
B
BETTSY17 Family West Plains, Missouri
2
Very disappointing
Pros:

We booked this for a one night stay, arriving at 11:00 pm for check-in and leaving the next morning. We know this is a safe area and chose it based on location. When we got to our room, the toilet was running and probably had been for hours at that point. It was also leaking on the floor. We used towels to soak up the water. Considering how late it was, we assumed maintenance wouldn't be available and we just wanted to sleep. Next day we saw how dirty the shower was, and the shower rod was held up by a folded up box, wedged between the road and busted shower wall.
Our TV would never turn on, and my husband had to use force to bolt the door when we went to bed.
The breakfast was awful. When we arrived to eat at 8:00 am, the egg tray was empty, the sausage was undercooked, the pancake machine was broken, and the apples looked old. We wound up buying breakfast elsewhere.
The toilet issue didn't bother me, because those things happen, but mixed with everything else, I was very disappointed with the whole 11 hours I was there. It was too much money for what we saw.

2026-02-28 via Tripadvisor
D
D5213FB_ Business
10
Good
Pros:

I like to stay at Elim wood
Hotel whenever i have biz trip. Its peaceful and clean.

2026-01-17 via Tripadvisor
5
5shayleew Family
4
Very Unprofessional and Disorganized- An Absolute Disaster!
Pros:

We got in very late, after 11pm, with two tired little children after a 10-hour drive. While the power outage that caused their system to go out earlier that morning was not necessarily the hotel’s fault, they did NOT handle it well. They were very unprofessional and extremely disorganized. They told us they didn’t think they had a room for us, and the only thing they were willing to do was refund the money for the room we wouldn’t be using to go find somewhere else in the middle of the night! I begged them not send us out into the cold, rainy night but now I wish I would’ve just gone. After a lot of trial and error, which involved following the front desk associate to multiple floors, dragging our luggage and tired children, just to check several rooms that hadn’t been cleaned or were under renovation… they finally found us a room. This room, however, should have been on the list of rooms that were uninhabitable. The bed was literally broken! My husband ended up abandoning ship after we spent half the night rolling to the middle on top of each other. It was awful! The manager was fine to work with I guess and did end up refunding us for the night spent on the broken bed. The rest of the hotel was also in desperate need of upgrades. The elevator literally took 5 minutes EVERY time it was called. And it was so scary to be on, shaking and opening or closing when it shouldn’t be. The breakfast was a joke. The waffle maker was broken, of course, so there were literally 3 items to include: scrambled eggs, biscuits, and cold cereal. If all the stars hadn’t aligned for one of the worst hotel experiences I’ve had in a while, I’m not sure based on the rest of the hotel, amenities, and staff that it would have been much better.

2025-11-07 via Tripadvisor
Y
y0unhyek Family
10
It was safe, family-friendly, and perfect for an early flight.
Pros:

I stayed here for one night before an early morning flight. I was traveling with my child and really appreciated that the room was completely free of any smoke smell — the fresh, clean air made us feel comfortable right away. The amenities were pretty standard, but I was pleasantly surprised by the luxurious scent of the soap, which added a nice touch. The room was also more spacious than I expected, which made our short stay very comfortable.

Although breakfast was included, we had to leave for the airport before dawn, so unfortunately we couldn’t try it. The dining area looked bright and spacious, though, and seemed like a lovely place to enjoy a meal without feeling crowded. Overall, we had a very pleasant stay and would happily come back again.

2025-10-29 via Tripadvisor
J
jroberts231985 Family Indianapolis, Indiana
2
HORRIBLE, TERRIBLE, NEVER TO RETURN
Pros:

Arrived at the Elimwood hotel on 10/17 around 8:30 local time in St. Louis, after driving 4.5 hours from Indiana. Was advised at the counter they did not have any rooms for anyone that evening trying to check in. The hotel did not even bother to call or email us letting us know that their rooms were not available ahead of time. I was also told the only option was to cancel the trip and we would have to go find a hotel somewhere else. Offering no help or assistance as to whether there was another hotel in the area. It was the tail end of our fall break and there were not hotels available in the St. Louis area in an affordable price range. As a Travel + Leisure employee, this is not how we are trained to take care of our guests. There was another gentleman in there who was also told they had no room for their 15 students they had traveled with. They also did not receive a phone call or an email which would have allowed them to plan ahead of time. Needless to say I believe this hotel should not be part of the T+L brand!

2025-10-23 via Tripadvisor
K
kmorox Family
2
Wyndham does not value customers
Pros:

Do not stay here—or at any Wyndham property, for that matter—as they clearly do not value their customers.

We had reservations for 10/17–10/19. After driving 14 hours, we arrived at 10 p.m. on 10/17 only to be told there was no room for us due to a power outage. I understand that things happen, but what I don’t understand is why I never received a phone call, voicemail, text, or email.

When I asked about this, the front desk clerk simply said, “Someone should have called.” That was the extent of the help offered. Since I booked directly through Wyndham, this was a Wyndham issue. At the very least, you would expect the staff to offer assistance in finding another hotel, but she couldn’t be bothered. Thankfully, the hotel across the street was far more helpful and accommodating.

I especially felt bad for the busload of students who were in an even worse situation. Finding that many rooms at the last minute is nearly impossible.

Wyndham has lost my business for good.

2025-10-20 via Tripadvisor
J
jakemC4917RV Solo travel
6
Decent Stay, but Definitely Needs Some TLC
Pros:

I stayed here recently, and honestly, it was just okay. The hotel’s in a pretty quiet spot (mostly business parks and a gas station nearby). Not much you can walk to, but if you drive 10 or 15 minutes, there’s food, shopping, and even a couple casinos.

The place was clean enough, but you can tell it’s older. The front doors sounded like they were ready to fall off the tracks, and the elevator creaked like it hadn’t been serviced in a while. It was so slow I ended up taking the stairs, and I was on the fifth floor.

The room itself wasn’t bad but could use some love. Lighting was dim, the faucet dripped, and the furniture had seen better days. The TV kept cutting in and out, which got annoying when I was trying to wind down. The desk and chair were so beat up they made working uncomfortable; I ended up sitting on the bed instead.

Still, it was quiet at night, and the shower was hot when I needed it, so I’ll give them credit for that. It did the job for a short stay, but this place could really use some updates and maintenance.

2025-10-16 via Tripadvisor
J
Jeanne family
10
Pros:

Clean nice room, staff was all very friendly & helpful, exceptionally so.

2025-10-11 via Nuitee
H
H1289QIdanielb Friends getaway
10
A peaceful and improving hotel near the airport
Pros:

I stayed at Elimwood recently and was pleasantly surprised by how much it has improved. The rooms are clean and comfortable, and the staff are genuinely kind and helpful. The location is perfect — close to the airport but still quiet and relaxing. You can tell the management is working hard to make this place better every day. I’m looking forward to seeing how it continues to grow. Definitely a good value for the price!

2025-10-10 via Tripadvisor
A
Ann partner
10
Pros:

Clean and the staff was helpful

2025-10-10 via Nuitee
B
Brenda family
10
Pros:

The staff was extremely friendly and helpful

2025-10-09 via Nuitee
F
Fred
10
Pros:

Check in staff was super friendly! Room was clean! Quiet!!

2025-10-07 via Nuitee
H
Hildie family
10
Pros:

Enjoyed my very brief stay. Thank you for your kind service!

2025-10-07 via Nuitee
V
vulimirin Solo travel
10
Neat and Tidy rooms and neat bathrooms
Pros:

Nice rooms and friendly and helpful staff, especially Manager Abby!!
I requested for an early checkin calling the hotel before the booking and the request was accepted!!

2025-10-04 via Tripadvisor
K
Kimberly family
4
Pros:

Room was VERY musty smelling but we were too tired to try to go through the process of switching rooms. Room was also old and worn. We expect this if we are paying for a lower quality hotel.

Lobby, breakfast, and outdoor seating area were excellent.

Staff (both front desk and concierge) were efficient and friendly, check-in was seamless, location was near Oktoberfest and concert.

Overall, if we were paying significantly less, we would stay here but not worth the extra if upgrading for room quality.

2025-09-28 via Nuitee
B
Brandi partner
4
Pros:

Shower was nasty, vent in bathrrom was so dirty it didn't work, breakfast was incredibly limited

2025-09-28 via Nuitee
A
Alannah
2
Pros:

Mice in the rooms and hair on the beds and in the tub

2025-09-25 via Nuitee
C
Crystal
10
Pros:

There was no trash can in our room when we got there and the pancake maker was broken.
Staff was friendly and room was ok

2025-09-25 via Nuitee
S
Stephen partner
10
Pros:

The walk to the amphitheater and STL music park was very easy and convenient

2025-09-25 via Nuitee
A
Amber family
8
Pros:

I love the shuttle service to the amphitheatre!

2025-09-24 via Nuitee