Comfort Suites San Antonio Airport North

Hotels
•
Comfort Suites
7.8 (498 reviews)
14202 San Pedro Avenue , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Rude service
Musty smell

Categories

Cleanliness
6.2
Multiple mentions of dirty rooms and infestations led to a low cleanliness score.
Service
8.2
Inconsistent service with reports of rude staff and unhelpfulness during complaints.
Location
10
Positive feedback on the convenient location and accessibility.
Room Quality
7.2
Rooms described as musty and dated, with several issues reported.
Amenities
7.2
Limited amenities and issues with facilities, such as a non-working microwave.
Value for Money
8.2
Mixed reviews on value; while affordable, the quality does not meet expectations.
Food and Beverage
8.2
Breakfast was decent, but lack of sugar-free options noted.
Overall Experience
7.2
General dissatisfaction with multiple aspects during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:45

Property Description

Convenient Location
Located just three miles from San Antonio International Airport, Comfort Suites Airport North is the ideal choice for visitors wanting easy access to downtown attractions like the River Walk and the Alamo, as well as theme parks like Six Flags Fiesta Texas and SeaWorld San Antonio.

Impressive Features and Amenities
Enjoy complimentary hot breakfast, free local and long distance calls, and high-speed Internet access. Business travelers will appreciate the full business center, meeting facility, and Stay and Fly package. Stay connected with our recharge device in all guest rooms.

Comfortable Suites
Our suites are equipped with everything you need, from refrigerators and microwaves to cable TV and ironing facilities. Book your stay now and experience a 100 percent non-smoking hotel that caters to all your needs.

Important information:

All guests must have a credit card and a matching name (Driver's License or ID) that matches the reservation at check-in.
If the credit card does not match, we will not check in the guest.
No credit card authorizations are allowed at Comfort Suites, guests must present a credit card at check-in.

Daily Housekeeping service is offered every three days.

Early check inn fee: $50.00 if check inn before 2pm

Late check out fee: $75.00 after 11am to $50 upto 2pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 498 reviews
Cleanliness: 6.2
Service: 8.2
Location: 10
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 7.2
R
Ramiro • family_with_children • mx
6
2026-04-08 • via Nuitee
H
Holli • couple • us
5
Nice shower, mediocre place
Pros:

Shower pressure was good

Cons:

Was charged more at the facility than what the booking confirmation said...I know they take a deposit but this was not that

2026-04-06 • via Nuitee
A
Anthony • extended_group • us
3
Horrible stay I do not recommend unsafe. No No cameras., management doesn't really care not very he
Pros:

Service and cleanliness was way way low also vandalism no security cameras someone broke into our truck vandalized our truck. worst experience I ever had. I should be refunded for the stay plus the vandalism.

Cons:

No service not very clean old and upkeep is horrible vandalism. They broke into my truck. I should be refunded the full price.

2026-04-05 • via Nuitee
M
Maria • family_with_children • us
10
2026-03-31 • via Nuitee
A
Albert • family_with_children • us
3
Economical hotel/budget/wouldn't come back.
Pros:

The area close to town. Water in bath was hot. Front desk alowed for me to check in and hour early and an hour late, at 1200pm. Economical $101.

Cons:

Under construction, loud guest everywhere. You could hear the steps of people walking by your room, on the inside of your room. There was a beer in the cooler in the room, but the cooler didn't work so it was hot. The blanket had a stain on it. Bottle of shampoo was tiny, enough for one wash. Outside and inside hotel looks dated and old.

2026-03-29 • via Nuitee
I
Isaiah • couple • us
6
2026-03-28 • via Nuitee
T
Taylor • family_with_children • us
7
2026-03-26 • via Nuitee
L
LESLIE • family_with_children • us
10
Pros:

The check in gentleman was nice

Cons:

The side parking lot was closed the back gates were closed and the had to go around the outside to get to pool

2026-03-23 • via Nuitee
A
Allison • family_with_children • us
4
2026-03-23 • via Nuitee
N
Norma • family_with_children • us
10
2026-03-22 • via Nuitee
R
Ramon • couple • us
10
Not as ghetto as surrounding hotels in the area
Pros:

Clean and polite

Cons:

Clean

2026-03-19 • via Nuitee
P
Pamela • extended_group • us
5
Staff was great Room was dirty.
Pros:

The property was in a good location for where we needed to be. All the staff was kind.

Cons:

The room was dirty. The full length mirror had tones of hand prints and something slashed on it. The bathroom seemed to have mold at the upper corner of the shower. When I sent to turn on the air for the room it smelled like burning hair so we could not have any heat or cooling. When I got into the bed there was a food nutrition sticker on the sheet. We were all exhausted so we just slept, showered, and got out of there.

2026-03-19 • via Nuitee
J
Jessica Miranda • couple • us
1
Wouldn’t recommend
Pros:

Nothing appealed to me. When attempting to cancel they denied my refund.

Cons:

Roaches and molded rooms; the sheets were dirty on both beds! Smelled like moisture retention.

2026-03-19 • via Nuitee
C
Chrystian • family_with_children • us
1
Horrible wish never stayed here wouldn’t recommend ever
Pros:

Horrible the rooms where dirty roaches in the room the whole first floor under construction. The hallway smelled like weed and food.

Cons:

Everything from the smell to the room and also the staff were just the worst experience ever. Also charging me a fee and not using that to cover at least half for room also still charge me full price there is crazy. I don’t think that’s right

2026-03-16 • via Nuitee
J
James • family_with_children • us
1
I wouldn't stay there again.
Pros:

The breakfast was not good. I only drank coffee and orange juice.

Cons:

The AC would run in 5 minute increments. I don't know how long it stayed off. There was broken glass in the parking lot when we got there and it was still there when we left.

2026-03-15 • via Nuitee
B
Betty • family_with_children • us
7
Pros:

Location was good nice beds

Cons:

Shower pressure people were very loud in the hallway people next door had loud music around 1 am. Bed sheets were stained one with blue ink and the others were with some other stains.

2026-03-15 • via Nuitee
E
Elizabeth • family_with_children • us
7
2026-03-15 • via Nuitee
R
Robertson • family_with_children • us
10
Comfortable stay
Pros:

Location

Cons:

Small bath and the door stuck

2026-03-13 • via Nuitee
K
Kimberly • extended_group • us
10
2026-03-02 • via Nuitee
O
Owens • solo_traveller • us
7
Everything went well and was seemless
Pros:

The bed was extremely comfortable and the room was clean 🧼

Cons:

I ddi see a roach once in the bathroom

2026-03-02 • via Nuitee