Embassy Suites by Hilton Boston Waltham

Hotels
•
Hilton Worldwide
7.8 (1136 reviews)
550 Winter Street, Waltham, Massachusetts, 02451 , Waltham , US
1-781-890-6767

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Front entrance ramp
Health or beauty spa nearby
Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Good location
Cons:
Broken heating
Odors in rooms
Cleanliness concerns

Categories

Cleanliness
6.88
Negative feedback regarding cleanliness due to reports of odors and unclean bathroom floors.
Service
8.85
Staff were polite and helpful, although there were issues with front desk communication.
Location
8.89
Good location mentioned in multiple reviews.
Room Quality
6.84
Room quality criticized for heat issues and not matching bookings.
Amenities
7.87
Pool and breakfast amenities were mentioned as positive, but heat and bathroom cleanliness were concerns.
Value for Money
7.33
Mixed sentiments about value for price paid.
Food and Beverage
8.38
Breakfast received positive comments regarding quality.
Overall Experience
7.35
Overall experience was marred by several issues, but potential for future stays indicated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:58

Property Description

Discover the perfect blend of comfort and convenience at Embassy Suites by Hilton Boston Waltham, where your ideal getaway awaits!

Unwind and Rejuvenate: Dive into relaxation with our inviting indoor pool or keep your fitness routine alive in our 24-hour fitness center, designed to cater to your every wellness need.

Delectable Dining Options: Start your day with a complimentary full breakfast that offers a variety of choices. In the evenings, unwind at our bar/lounge or grab a quick snack from the on-site grocery/convenience store.

Event Ready: Planning a gathering? Our hotel features flexible conference space and 10 meeting rooms, ensuring a seamless experience for all your business needs.

Don’t miss the opportunity to stay at our exceptional hotel; book your stay today!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Pets

    Pet max weight (per pet) in lb is 30

See all policies

Location

Guest Reviews

7.8
Based on 1136 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 7.35
E
Efrain • couple • us
7
2026-02-14 • via Nuitee
F
Francis • couple • us
10
We were fortunate to have a reasonable priced reservation for an exceptional hotel
Pros:

Room had alounge. Comfortable beds. Chef to cook omelets. Breakfast offering for eggs, meats, breads, Beverages were great.

2026-02-11 • via Nuitee
K
Kaitlyn • family_with_children • us
8
2026-02-10 • via Nuitee
P
Paulino • couple • us
4
2026-01-25 • via Nuitee
F
F4766QVkrish • Family
10
Must go back again
Pros:

Very nice experience. Family friendly hotel with staff that were very pleasant and looked happy to be there.

Clean spacious room. Bed was very comfortable . We all enjoyed the pool area, only thing about the pool, there were no clean towels so, we had to use the ones from our room.

The breakfast was probably the best one we've ever gotten included. Loved the omelets made to order. We're already thinking of going to Boston and staying there so we can stay out later.

2026-01-22 • via Tripadvisor
A
abraham • couple • us
9
It was great
Pros:

I like everything

Cons:

The ece was not good enough the room was cold for me

2026-01-22 • via Nuitee
A
Annette • couple • us
7
Pros:

The space was big, the bed was great, clean, and it was pretty quiet in the hallways before entering the room. Pool was really nice did not use it but went to see it and it looked clean with enough space to enjoy.

Cons:

The noise in the room for the AC was above and beyond had to close the room door. It was so disturbing and the smell in that particular room was very moldy like, Place was great and bed was comfortable but the smell and noise was what messed up my stay.

2026-01-21 • via Nuitee
E
Emma • extended_group • us
6
Adequate but overpriced for the experience.
Pros:

The location was convenient

Cons:

The TV remote was out of battery,
The lamp on the desk had no bulb, and was also not plugged in.
The bed pillows were very lumpy and old.
The WiFi was a paid extra. And so was parking.. despite this being a hotel that is in the center of several highways… and thus not reachable without a car.

2026-01-20 • via Nuitee
A
Andrea • family_with_children • ca
10
2026-01-20 • via Nuitee
S
Shaniel • couple • us
10
Pros:

Everything 😉

Cons:

Every was perfect

2026-01-19 • via Nuitee
M
Maral • couple • kz
10
2026-01-19 • via Nuitee
K
Kathryn • couple • us
8
Pros:

Loved that you could get eggs any way you wanted them. Nice choices for breakfast.

2026-01-19 • via Nuitee
J
Juan • extended_group • us
10
2026-01-19 • via Nuitee
S
Susan • family_with_children • us
8
Pros:

Breakfast. Hot shower with excellent water pressure. Comfortable beds. Location to the local train station for Boston center.

Cons:

Dirty bedding and trash was left in the corridors. Only decaf coffee for the coffee maker and no toilet paper when we arrived.

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
6
2026-01-19 • via Nuitee
J
Josemanuel • family_with_children • us
10
2026-01-19 • via Nuitee
A
Anna • solo_traveller • us
10
It was a joy to stay at your clean, welcoming, perfectly located, and pretty hotel.
Pros:

The staff was so helpful and friendly. The room was lovely!

Cons:

That I didn’t have enough time to swim in the pool!😂

2026-01-15 • via Nuitee
G
Gabrielle • couple • us
6
It was ok. All we needed was a place to sleep.
Pros:

It was in the perfect location i needed for my stay

Cons:

Our room smelled like sewage. And as we were trying to leave. We got trapped by a lady trying to sell us a timeshare. We were limited on the time and at first she was helpful with updated my account details and taking in our complaints and then she moved to sales pitch trying to sell us a vacation.

2026-01-15 • via Nuitee
G
Gildersleeve • couple • us
1
2026-01-11 • via Nuitee
L
Lindsay • family_with_children • us
5
It was okay for the price other than that I wouldn't stay again
Pros:

Breakfast was good kitchen staff nice one of the blankets had a terrible odor

Cons:

Pool is supposed to be heated it's not so my family and I didnt swim which was a big part of choosing this hotel

2026-01-05 • via Nuitee