La Quinta Inn by Wyndham Bakersfield South

Quick overnight and room was clean and price was reasonable.

Wasn't happy

Clean room, friendly staff

Nice room good value for the Price

Good

Bed bugs in bed it gave me a rash all over my body picture of a bed bug

I am writing to report a distressing incident that occurred at the La Quinta. We had a confirmed and prepaid reservation through Expedia. Before our arrival, the hotel informed us that they would accept our emotional support animal with no additional charge. However, upon arrival, we were told otherwise and were subsequently denied our room.

When we tried to clarify the misunderstanding and even finally offered to pay the additional fees, the manager became rude and dismissive, calling us dishonest. When we questioned the rude behavior, the manager refused to provide service, even though it was late at night and we were traveling with our toddler and the room was booked and paid through expedia.

This experience was deeply upsetting and left us without accommodation after paying in full. I respectfully request a full refund and that this matter be reviewed with La Quinta management to prevent similar incidents in the future.

Thank you for your prompt attention to this serious issue.

Staff was nice and friendly. Room was clean and comfortable. Didn't check laundry. It was written that polo is availble, but unfortunetly it wasn't. The breakfast was very good. I had a wide choice of fruits, tost and gofers there was orange juice, coffy and milk, a few different types of flakes

Drug deals going down in parking lot, fights in the parking lot. Floor was leaking toilet water, old vomit on mattress. Floor was dirty, white socks got black just one trip to the bathroom. Staff changed my room when I complained. But the cleanliness, poor maintenance and the unsafe environment caused me to abandon my remaining 4 nights. I just couldn’t spend another night in this facility.
I have no idea how this could have gotten any score higher than a 1, maybe a 1.5 because the staff was friendly.
The first impression is poor, but that was just poor paint Joe. Paint spots everywhere. Food hardened on the desk required my pocket knife to scrape it off.

Staff was great but the room had spiders and roaches

Other than the cockroach that wanted to stay in our room, and a car parked in a disabled space that had no sign to be there, it was a good stay.

The room was very dirty. There was hair all over the restroom. The sheets had holes. The elevator did not work and I have mobility issues. Do not recommend.

Sketchy feeling area, but that's not the owner's fault. I spent the night fine and

It took the Gentlemen 40 minutes to check me in . They wanted to down grade my room and elevator was not working.

Could not understand the help at the desk . Seemed to be English learner. Also not all seemed to be fully trained in the company rules& offerings.

Upgrade bathtub and clean the floor

Room isn’t good

We did not stay there I need to contact someone for a reimbursement.

The toilet got plugged up and they made me to the work.

Cool place