Aydinbey Queen's Palace & Spa - Ultra All Inclusive

Hotels
8.4 (809 reviews)
Kadriye Mahallesi Beşgöz Cad. , Belek , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good family activities
Cons:
Limited kids club interaction
Some areas understaffed

Categories

Cleanliness
8.23
Rooms were always cleaned well and the cleaners were kind and considerate.
Service
9
Staff were amazing and always happy and helpful.
Location
8.54
Good location, right by Land of Legends, though directions were a bit confusing.
Room Quality
8.49
Spacious room, but there was an issue with bedspace allocation for a family.
Amenities
8.02
Kids club and entertainment options were lacking, but some activities were available.
Value for Money
8.48
Great hotel for a family getaway that won’t break the bank.
Food and Beverage
8.03
Decent food options, but kids' meal choices became repetitive.
Overall Experience
8.4
Overall it was a mostly good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:16

Property Description

Luxurious Accommodation
Aydinbey Queen’s Palace & SPA in Belek offers 5-star accommodation with air-conditioned rooms equipped with modern amenities and private bathrooms, ensuring a comfortable stay for guests.

Abundant Leisure Facilities
From outdoor and indoor pools to a nightclub, sauna, Turkish bath, and kids' club, this hotel provides a wide range of leisure activities for guests to enjoy during their stay.

Culinary Delights and Dining Options
Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Mediterranean, and Seafood dishes with options for vegetarians, halal, and gluten-free diets, ensuring a delightful dining experience for all guests.

Experience luxury and relaxation at Aydinbey Queen’s Palace & SPA – book now for an unforgettable stay!

Important information:

The hotel is 1950 meters away from the beach, and there is a free shuttle in front of the hotel every 20 minutes.
Beach shuttle and services are offered between 01 May and 31 October.
Animation / live music / performance / shows are available between 01 April - 31 October.
Our à la carte restaurants are free of charge only once for stays of 7 nights or more. Reservation is required 1 day in advance.
Outdoor facilities may not be available or activities can be postponed due to weather conditions.
Guests are required to present the credit card that was used to make the booking upon check-in. Guests that used third party credit cards must present a scanned copy of the card and an authorization letter with the a copy of the card holder's passport. Guests that fail to submit the above will be charged again and must pay up front for the full payment of their stay. The previously charged amount will be refunded to the credit card that was used originally.
When booking more than 7 rooms, different policies and additional supplements may apply.
A prepayment deposit via 3D secure system is required to secure your reservation according to payment and cancelation policy of your reservation. The property will contact you book to provide instructions.

WINTER CONCEPT (01.11 - 31.03)
The indoor swimming pool is heated throughout the winter season.
Alcoholic beverages are served until 00:00. Non-alcoholic beverages are available 24 hours a day.
The outdoor swimming pool with 5 slides is heated during the winter season.
Our À la carte restaurants are open; however, service hours may vary depending on demand and cannot be guaranteed.
Service hours and locations may change or be cancelled depending on weather conditions and the decision of the hotel management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Mar 31, 2026 until Mon, Apr 20, 2026
Swimming pool: Closed from Tue, Mar 31, 2026 until Mon, Apr 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 809 reviews
Cleanliness: 8.23
Service: 9
Location: 8.54
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.4
K
kirstysX1393PL Family
8
Ok place to stay for a trip
Pros:

Clean and tidy hotel. Wouldn't say it's a family spot more like a travel lodge equivalent back home in UK to give some sort of gage , local turkey hotel ( conferences and things going on .
Not much going on has a pool and some slides but that's it . Entertainment has to be paid for if you want it even the pool table . Short trip ok but family vacation I wouldn't say this is the place really for that

2026-04-17 via Tripadvisor
E
Eilidh family_with_children gb
9
Great stay had everything we needed and staff were very accommodating and helpful my kids loved the kids club and kids e
Pros:

Lovely hotel nice rooms very clean , staff friendly and helpful, nice pools, the kids club was great for keeping the kids busy not much on in the evening but it was very early in season, good variety of food for all. Located next to land of legends so only a 10 min walk

Cons:

Nothing bad to say about this hotel

2026-04-17 via Nuitee
S
sonofh Family
10
Amazing 5* experience
Pros:

Best hotel in Belek. First class service and attended to every need of ours espesh whilst travelling with a little baby. The Chinese restaurant food was 10/10 the best food I have tasted in whole of Turkey. From Room 4114 and 4112. Thank you for everything cannot wait to visit again.

2026-04-16 via Tripadvisor
C
carlybB3591CN Family
10
With big big love from Glasgow
Pros:

Hotel is beautiful, 5 star treatment from the minute we walked in the door. All staff have been very accommodating, really pleasant experience. Animation is fantastic . Guest service staff have been fantastic, would highly recommend coming here and we will definitely be back.

2026-04-16 via Tripadvisor
4
490keavys Couples
10
Trip from Scotland to Belek in April
Pros:

Hotel was amazing!!! Visitor service were very accommodating. Food in a la carte restaurant was very tasty. And go they go out of their way to make you comfortable. Our guide really helpful with excursions. Animation was fantastic. And in bingo I won a prize.

2026-04-16 via Tripadvisor
S
suzannewU6200AX Family
10
Unforgettable holiday in Queens Palace
Pros:

Hotel is beautiful and nice. Food we have everything here to everyone’s taste. Thanks for cookers are very good. À la carte staff are made all fantastic. Reception team made fast check in. Thanks For customer service for all love and support in every aspect of our stay

2026-04-16 via Tripadvisor
O
olar99 Family United Kingdom
10
Excellent experience
Pros:

The hotel facilities are very good. The buffet food is very delicious and the staff are helpful.

2026-04-15 via Tripadvisor
L
leefQ16RR Family
6
April 2026 holiday
Pros:

Upon booking this hotel (we appreciate we've come slightly out of season) - I reviewed and saw the fantastic reviews but our stay was good but not fantastic. Seeing review from April 2026 of other guests that have used the hotel - i don't find we had the same experience. Hotel was clean and tidy, food was fantastic & our eldest son never left the kids pool or going down the slides - was a perfect location for Land of Legends next door.
The negatives of our stay:
Air-conditioning in the room - told quite rudely by the reception staff (not for the first time) that the air-con can't be sorted in our room and this wasn't being looked at company wide until beginning of May - then proceeded to tell me it wasn't that hot at the moment, so get on with it and open the balcony door
Snack bar - non-existent, told this wouldn't open for a number of weeks and should stock up on food at Breakfast, Lunch & dinner
Kid's swimming pool - the amount of accidents we witnessed in 5 days was a joke, only after a girl had fallen on her eye and there was blood everywhere did they decide to put the mats (which were around the slide pool) around the kids pool!!!
Entertainment - non-existent.
Staff coming around asking about massages & using the SPA - when told we had already booked a day earlier and didn't want to go again, 1 member of staff told us you are English you have lots of money, go again! I spoke with a manager about this as he was really pushing this onto my partner and made her feel uncomfortable!!

Overall an average stay & wouldn't book again - Land of legends next door will be our next vacation.

2026-04-14 via Tripadvisor
E
emmarosec758 Friends getaway
10
Lovely hotel
Pros:

Perfect location for land of legends. Very clean and friendly hotel and staff. Rooms are changed daily and towels, overall lovely experience

2026-04-13 via Tripadvisor
C
Camper01543132418 Family
10
Very modern and clean
Pros:

Brilliant hotel and service was amazing. Food at the restaurant was absolutely delicious. I was really impressed with how clean the entire hotel is, the staff keep it spotless l.

2026-04-13 via Tripadvisor
S
SpiceFusion Family
10
Fantastic hotel
Pros:

Really enjoyed staying in this beautiful hotel. Excellent service and staff were very friendly and helpful.

2026-04-13 via Tripadvisor
A
Andrea Renáta solo_traveller hu
8
Pros:

A szoba tágas volt és minden nap takarítottak tisztaság volt. Minden nap volt szórakozási lehetőség. A személyzet nagyon kedves volt. Kijelentkezés után is használhatunk mindent a késői transzfer érkezéséig . Ehetünk ihatunk wellnessezhetünk És nem került plusz költségekbe. Ezt külön köszönjük. Kedves dolog volt.

Cons:

Spa szolgáltatások ára magas volt. Az ételek lehettek volna változatosabak . Bár mindenki jól tud lakni elég nagy a választék. Sok étel hideg volt .

2026-04-13 via Nuitee
D
dwainee2026 Family
4
Poor Quality Hotel
Pros:

ar from a 5 star Hotel. The slides and pool were great but the slides were only on for 4 hours of the day, the 2 life guards were great with all the kids on site.

The food we thought was very poor, and all the other guests we spoke to thought the same, presented nicely as you see it at first glance but thats avout it. The outdoor snack bar only opened on our last day of our holiday which should have had exact dates specified online as we thought April is the start of the season. Only 1 (L'olive) of the alacart restraunts was open, the food in their was OK. There a kids buffet section but they didn't open this.

When describing the entertainment best description is what entertainment. The activities through the day were darts at 12 and darts 4, and this was only on 2 days of the 7 we were there. Evening entertainment they have a kids mini disco on in a tiny room downstairs where they paly the likes of baby shark for 30mins and thats it for the smaller kids. Then in the upstairs conservatory bit they had 3 nights of entertainment whilst we were on holiday and only for 1 hour a night(and one of the nights it was bingo) and the room is full of heavy smokers so ahain this room not child friendly.

The staff were brilliant apart from 2, theres a lad walks around trying to sell the spa service, asks you around 5 times a day of you'd like to buy a service and tries to give you a deal but its quite annoying as hes pushy when you just want to relax around the pool. The entertainment man also is shocking, shocking as he doesnt even do any entertainment, 2nd he asked us if we want to go night clubbing(at a cost for them to make profit) away from the hotel to which we said we have children and he replied just leave them in the room which we thought was shocking of him. Then when we were eating in the L'olive restraunt having evening meal he came into restraunt telling us bingo is on in a couple hours time and wanted us to gove him money there and then for it.

The beach club they have is only seasonal aswell they said which you again would think April like all other hotels , the exact dates should be stated for this also.

The main entertainment stage at the back was closed as they said this is seasonal, again this should be stated online with exact dates.

In and Around the hotel its quite run down, dirty in places, not well maintained, broken tiles, faulty electricals, over grown with weeds, places needing fresh paint everywhere, as you walk in at the entrance of the hotel rubbish everywhere.

Overall for a family I would avoid this hotel and go elsewhere.

2026-04-12 via Tripadvisor
1
124chantelleg Family
10
Family trip to Belek
Pros:

The hotel is gorgeous, clean and plenty to do!
My children have loved the kids club especially.
Location has been great also.

2026-04-12 via Tripadvisor
9
965vasanths Family
10
Beautiful ,good experience
Pros:

Wonderful experience with the Hotel and Stuff & Service Would rate this 5*****

2026-04-12 via Tripadvisor
X
X2240ZTjs Couples
4
Definitely not 5 star
Pros:

This hotel is definitely not 5 star. From simple things like the cleanliness and upkeep of the rooms to the quality of the food.
The wall paper in our room was hanging off, there was mould round the door to the balcony, the air con didn’t work and we told them but were told “it will be working doing what it should do” meanwhile we had it on 16 degrees the lowest it would go and it was blowing out extreme hot air.
The staff were not helpful or welcoming at all, no information was given to us, the restaurant weren’t open, we only got to the italian because there was enough people interested, the asian restaurant didn’t open once.
The snack bar wasn’t open and the pool took 3 days to get cleaned after it turned green one night.
Also regarding the night club, this is a family hotel and there is head thumping music blaring every night. Our room was on the 3rd floor and the nightclub was on floor 0 and our room was shaking with the music. We phone reception to simply ask for it to be turned down and they hung up so my partner went down to reception to ask as it woke us up and was told “we will shut the door” as if that made any difference.
Definitely will not be returning!

2026-04-11 via Tripadvisor
I
Irena solo_traveller de
10
2026-04-11 via Nuitee
M
Mikael family_with_children fi
8
Great value for money and very friendly staff.
Pros:

Great value for money and very friendly staff.

2026-04-10 via Nuitee
C
CareenScotland Family
10
Family holiday
Pros:

Beautiful hotel, lovely staff.
Very helpful.
Great joined rooms perfect for families with older kids.

2026-04-09 via Tripadvisor
F
FarAway814691 Friends getaway
10
Me my family and greatest staff in Turkiye thank you, and all management
Pros:

So it is very good experience. We came with a family. Best service we ever received. So also I would like to mention people from guest relations department they are very attentive and empathic. Reception are very helpful too. We will come at summer thank You

2026-04-08 via Tripadvisor