The Sebel Sydney Chatswood

Hotels
•
The Sebel
7.4 (720 reviews)
37 Victor Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance needed
Amenities not fully functional

Categories

Cleanliness
5.69
Multiple mentions of cleanliness issues, including mould, dirty floors, and lack of cleanliness in bathrooms.
Service
8.16
Mixed reviews with some positive comments about staff willingness to assist, but some negatives regarding treatment upon arrival.
Location
8.7
Great location near shops and transport, positively mentioned in several reviews.
Room Quality
6.65
Described as dated and in need of maintenance, with several specific complaints about the rooms.
Amenities
7.18
Pool and spa amenities have received mixed reviews regarding condition and availability.
Value for Money
7.64
Generally considered fair value for the price, but expectations not fully met due to issues mentioned.
Food and Beverage
7.59
Not explicitly mentioned in reviews, assume standard quality for this hotel tier.
Overall Experience
7.56
Mixed feelings with some positive experiences but significant issues that affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:11

Property Description

Luxurious Self-contained Accommodation
Experience luxury at its finest at The Sebel Sydney Chatswood. The self-contained apartments boast full kitchen and laundry facilities, along with spacious living areas for your comfort and convenience.

Impressive Facilities
Indulge in the array of facilities available, including a fitness centre, mineral pool, sauna, and hot tub. Whether you're looking to stay active or relax and unwind, The Sebel Sydney Chatswood has you covered.

Convenient Location
Situated in the heart of Chatswood, just a short distance from Sydney CBD, the hotel offers easy access to public transportation with Chatswood train station nearby. Explore the vibrant city or enjoy live entertainment at The Concourse, all within walking distance.

Book now to elevate your stay at The Sebel Sydney Chatswood!

Important information:

Please note that there is a 1.4% credit card surcharge when using a credit card.

The property's reception opening hours are:
- From Sunday to Thursday: from 08:00 until 20:00
- From Friday to Saturday: from 08:00 until 22:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jan 28, 2026 until Thu, Apr 30, 2026
Hot tub/jacuzzi is closed from 2026-04-30 until 2026-01-28

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 720 reviews
Cleanliness: 5.69
Service: 8.16
Location: 8.7
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 7.59
Overall Experience: 7.56
M
Melissa • family_with_children • au
10
Pros:

Beds were so comfy, room was big and spacious x shower was really good 👍

2026-02-14 • via Nuitee
J
Jonathan • family_with_children • au
5
2026-02-13 • via Nuitee
S
Sheridan • couple • au
7
Great location. Bit pricey.
Pros:

Location was great. Great size unit.

Cons:

Both bathroom vanities were not very clean. The light in the second bedroom light was not working. Expensive.

2026-02-12 • via Nuitee
C
Carole • family_with_children • au
6
Pros:

The positives, the bed was just sooo comfortable, excellent pillows. Location being right in the heart of Chatswood a bonus.

Cons:

Staff gave nothing, no advice on hotel facilities local shops of places to eat. Room, there was bloodinyhe wall, a stain on onof the beds. We asked for 1king and 1 queen, got queen and 2 singles. Tea, there was only 2 green and 2 earl grey, no black tea.

2026-02-12 • via Nuitee
R
Richard • solo_traveller • au
1
Aweful experience
Pros:

Nothing

Cons:

Everything

2026-02-11 • via Nuitee
R
Richard • solo_traveller • au
1
Awefull experience
Pros:

Nothing absolute rip off. Dirty and no staff

Cons:

Dirty. No staff

2026-02-10 • via Nuitee
J
James • couple • au
8
2026-02-09 • via Nuitee
K
Kathleen • family_with_children • au
8
Pros:

A comfortable apartment in a good location

Cons:

Microwave didn't work

2026-01-30 • via Nuitee
G
Gail • family_with_children • au
7
Would stay again if retuning to Chatswood
Pros:

The position was fantastic … close to shopping centre and railway station..
The room was excellent for myself and four grandchildren. With laundry and kitchen and two bathrooms.

Cons:

We were disappointed that the Spa was unavailable on the days we were there.
The Reception was unattended quite often, so unable to be contacted when needed … only through a third party hotline..
We did advise Reception staff of the need to check room cleaning as a few things certainly had been missed. ( took photos for their record)

2026-01-29 • via Nuitee
S
Sahar • family_with_children • au
2
2026-01-26 • via Nuitee
Z
Zheng • family_with_children • au
6
2026-01-23 • via Nuitee
C
Criselda • family_with_children • au
9
2026-01-20 • via Nuitee
R
Richard • family_with_children • au
8
Pros:

Clean and comfy beds

Cons:

Not much in the kitchen. A little dated.

2026-01-19 • via Nuitee
C
Cary • family_with_children • au
6
Pros:

Great location.

Cons:

Apartment could have been cleaner. Things like bedside lamps didn't work and there was no body wash in container in the shower. Also very glad we weren't trying to cook there as it was poorly set-up in terms of cookware, cutlery, etc.

2026-01-19 • via Nuitee
P
Paul • solo_traveller • au
8
Very enjoyable
Pros:

Location perfect for public transport

Cons:

The weather

2026-01-19 • via Nuitee
A
Alysha • extended_group • au
10
2026-01-19 • via Nuitee
M
Melanie-Bree • family_with_children • au
7
Comfortable and convenient
Pros:

Location

Cons:

Slightly dated

2026-01-19 • via Nuitee
G
Gautam • couple • mu
8
2026-01-17 • via Nuitee
D
David • family_with_children • au
10
2026-01-14 • via Nuitee
W
WON HEE • family_with_children • au
4
Pros:

location

Cons:

dated.
needs deep cleaning. unit smells.
I paid for breakfast and it was a box. don't pay for breakfast.
spa and sauna were not working.

2026-01-11 • via Nuitee