Hitchin Priory Hotel

Hotels
7.1 (931 reviews)
Tilehouse Street , Hitchin , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Poor cleanliness
Dated rooms
Limited amenities

Categories

Cleanliness
6.35
Multiple mentions of mould, dated condition, and dust indicate poor cleanliness.
Service
7.85
Some positive mentions of helpful staff, but complaints about lack of responsiveness.
Location
8.85
Good central location is frequently praised.
Room Quality
5.85
Multiple issues with heating, outdated furnishings, and poor maintenance.
Amenities
6.35
Common amenities like breakfast and bar did not meet expectations.
Value for Money
6.85
Many felt the price did not match the quality of the rooms and service.
Food and Beverage
7.35
Breakfast was rated well but lacked variety.
Overall Experience
7.35
Overall dissatisfaction noted but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Charming Historic Setting
With its picturesque garden and historic architecture, Hitchin Priory Hotel offers a unique and charming setting for your stay in Hitchin.

Exceptional Dining Experience
Indulge in delicious buffet and Full English/Irish breakfast options served daily at the hotel's restaurant, promising a delightful culinary experience during your stay.

Convenient Location
Situated close to popular attractions such as Knebworth House and with easy access to London Luton Airport, Hitchin Priory Hotel provides a convenient base for your travels in the area.

Book your stay at Hitchin Priory Hotel now to experience comfort and convenience in a beautiful historic setting.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 931 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 7.35
M
Mcgeever couple gb
10
Pros:

Beautiful hotel in beautiful grounds very central

Cons:

Spider webs on bedroom wall and window

2026-03-21 via Nuitee
C
Chris couple gb
10
2026-03-20 via Nuitee
S
Stuart couple gb
8
2026-03-19 via Nuitee
C
Carole couple gb
6
Mini break, to access hitchin shops and restaurants
Pros:

The breakfast was excellent, the location was excellent. The staff were really helpful.

Cons:

The mattress was very hard,

2026-03-19 via Nuitee
F
Fright couple gb
4
The location and staff service are good. The building is in desperate need of refurbishment
Pros:

The staff were welcoming and happy to quickly respond to my queries. The venue was nice, although it is in need or lots of refurbishment.

Cons:

Upon arrival our room has a nasty brown stain on the roof of the room and the room had an infestation of lady birds. We were moved to the only other room thay was available, where the curtains had fallen off the wall and there was a strong smell of cannabis in the corridor

2026-03-19 via Nuitee
G
Gerry couple gb
10
2026-03-19 via Nuitee
J
John solo_traveller gb
4
OK for one night but wouldn't come again
Pros:

Location

Cons:

Uncomfortable bed, shower not working properly, breakfast not cooked well, room average

2026-03-18 via Nuitee
P
Phill couple gb
5
Enjoy
Pros:

The building was in good condition for the age an amazing mix of old and new buildings was good

Cons:

The breakfast was poor and the hot water was not available on the evening, alternative room given to shower

2026-03-17 via Nuitee
G
Gary couple gb
9
Great location
Pros:

Good breakfast, but kitchen closed two evenings due to a party and not open on Sunday.
We were not informed of this when we booked.

2026-03-16 via Nuitee
D
Diana couple gb
4
Came away feeling very disappointed especially as it was for a birthday present/treat. Not worth the money paid.
Pros:

Location is excellent.parking is easy.

Cons:

I’ve never written a bad review, but this stay was disappointing. Bedroom was way too small. Left side curtain wasn’t attached properly to hooks which made closing hard, didn’t want to pull curtain rail down, so left it open which caused outside lights to shine in all night.
Bedside lamp fitting was broken and so lampshade was wonky and loose. Hard to reach the on/off button which was buried low behind the bed. Although being told to run the hot water tap for awhile,bcoz it’s an old building the water that came through for the evening shower was barely lukewarm , the morning temp was only slightly better. Only one bottle of 20ml shampoo and shower gel for 2 people isn’t enough. The final straw was the cooked breakfast tasted awful. Only ate the tinned mushrooms because I was hungry, Powdered scrambled eggs, not real eggs unlike the fried version.there was plenty of it, just couldn’t eat it. The warm croissant was nice thou.
The table behind also mentioned the breakfast and they also gave up on showering because of the water temperature
I’m sorry to say, I wouldn’t stay here again.

2026-03-15 via Nuitee
1
1jus Family
10
A wonderful break away
Pros:

Originally planned for Valentine's Day - eating at the restaurant & staying overnight, we had to reschedule for the end of February. David was so helpful during the initial booking, rescheduling and during our stay. As I am vegan, David & the chef made sure that I had the same delicious experience as anyone else. We were given a room in the old building which we loved - the Priory is such a lovely, historic place to stay.
All in all, it was just what we wanted in all respects - personnel, food, comfort, cleanliness etc.
Thank you

2026-03-10 via Tripadvisor
E
Elaine couple gb
8
2026-03-10 via Nuitee
S
Sophie solo_traveller gb
8
The people make this place
Pros:

Great location and lovely staff!

Cons:

A bit tired but didn’t detract from a nice stay

2026-03-09 via Nuitee
A
Andy couple gb
6
Pros:

coffee machine was broken, but the waitress was lovely

Cons:

I paid additionally for a deluxe room with a garden view with 54m2
our room was looking at the car park and tiny

2026-03-06 via Nuitee
S
Sharkdivecage Business Bracknell, Berkshire, England
2
Noisy and bright room.
Pros:

Constant noise in the room and a bright green light that shines all night in the room.
I normally have the windows open but feel unsafe to keep the window open all night.
Worst night sleep I’ve ever had.
The bathroom needs a deep clean. In fact, the whole room needs a good cleaning.

2026-03-02 via Tripadvisor
J
jamie solo_traveller gb
6
Great for a cheap place to crash after a night out if you ignore the out of date room’s decor.
Pros:

Great central location and includes parking.

Cons:

Rooms have not been updated since the 70’s.

2026-02-26 via Nuitee
E
ericaj2019 Solo travel
6
Great location
Pros:

I stayed in the annex which is completely separate from the main building. I was made aware that this was where I'd be staying when booking so it didnt come as a suprise. My room although basic was tastefully decorated and clean. I received a warm welcome on my arrival from the receptionist and found all the staff to be helpful,polite and friendly.

2026-02-22 via Tripadvisor
L
LYNN couple gb
10
2026-02-22 via Nuitee
B
Bell couple gb
8
2026-02-08 via Nuitee
N
Norman couple gb
3
somewhat disappointed the hotel does not come up to the standard advertised the place looks tired
Pros:

WE only had a continental breakfast as the waiter was not in the dining room when we arrived and when he did it was too late to order as we needed to leave. There was no nobody on the desk when we arrived it appeared that there was only two member of staff to run the whole hotel thus there were large gaps in the service. Our bed had a five foot mattress on a four foot six bed base. there were no glasses in the bathroom for cleaning teeth etc. The room was cold due to faulty boiler but this was corrected.

Cons:

everything

2026-01-30 via Nuitee