Hitchin Priory Hotel

Hotels
7.1 (994 reviews)
Tilehouse Street , Hitchin , gb

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Poor cleanliness
Dated rooms
Limited amenities

Categories

Cleanliness
6.35
Multiple mentions of mould, dated condition, and dust indicate poor cleanliness.
Service
7.85
Some positive mentions of helpful staff, but complaints about lack of responsiveness.
Location
8.85
Good central location is frequently praised.
Room Quality
5.85
Multiple issues with heating, outdated furnishings, and poor maintenance.
Amenities
6.35
Common amenities like breakfast and bar did not meet expectations.
Value for Money
6.85
Many felt the price did not match the quality of the rooms and service.
Food and Beverage
7.35
Breakfast was rated well but lacked variety.
Overall Experience
7.35
Overall dissatisfaction noted but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Charming Historic Setting
With its picturesque garden and historic architecture, Hitchin Priory Hotel offers a unique and charming setting for your stay in Hitchin.

Exceptional Dining Experience
Indulge in delicious buffet and Full English/Irish breakfast options served daily at the hotel's restaurant, promising a delightful culinary experience during your stay.

Convenient Location
Situated close to popular attractions such as Knebworth House and with easy access to London Luton Airport, Hitchin Priory Hotel provides a convenient base for your travels in the area.

Book your stay at Hitchin Priory Hotel now to experience comfort and convenience in a beautiful historic setting.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 994 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 7.35
M
Margaret • solo_traveller • au
6
Sadly, this hotel accomodation is tired and needs a revamp.
Pros:

The historic atmosphere and the proximity to the centre of the town.

Cons:

In my room the curtains had come off the track and I could not close them properly to block out the light. The heating was turned off but the small heater they put in the room only worked for the first night and as the weather was cold this was not good. I have never in my life experienced such a small shower which I only just fitted into. I am a size 12 so anyone larger would have experienced extreme difficulty. The water was also lukewarm.

2026-05-15 • via Nuitee
C
clive chappe • solo_traveller • gb
7
2026-05-15 • via Nuitee
J
Janet • family_with_children • us
9
Enjoyed the staff would like to have tour of property. Enjoyed sitting in reception area
Pros:

Great breakfast. Friendly staff

Cons:

Safety in bath tub. Difficult for older person. Lacking phone for safety concerns

2026-05-14 • via Nuitee
G
Gary Mckenna • solo_traveller • gb
10
Pros:

Lovely hotel.

2026-05-13 • via Nuitee
C
carolyn • couple • gb
5
cheap and basic great location though
Pros:

Poor, breakfast was due to start at 8am, they had an issue with the kitchen so on arrival for breakfast had to wait a further 40 mins for hot food and then an extra 10 for hash browns, then as i was finishing up he came out with pastries almost an hour at 9am, poor choice of fresh fruit just not very appealing minimal stuff out, cheap jams and only 4 choices of cereal, fresh tea from a pot would have been nice but if was a coffee machine, no apple juice. Fresh bread would have also been a good idea because sliced brown and white was all that was on offer

Cons:

Breakfast, bathroom with a bath but no bath plug and staff could not find one for me even though i specifically rang before hand asking for a room with a bath. long hairs on bath wall and around soap dish, no toilet brush, heating was on full power in the bathroom all night and we could not open the windows had to prop them up with our water bottles which meant we could nt drink out of them

2026-05-11 • via Nuitee
G
G Gomes • couple • gb
7
I had a good stay at the hotel.
Pros:

Breakfast was late but it was very good

Cons:

The room could be more spacious and in the new part of the hotel

2026-05-11 • via Nuitee
S
sally • family_with_children • gb
7
My stay was good for 1 night and staff were very helpful and attentive.
Pros:

Good location, breakfast was OK, location of our dining table was good, staff very good.

Cons:

Bed was too hard for my liking. Would have been nice to have an overhead shower in the bath, couldn't open a window for fresh air.

2026-05-10 • via Nuitee
E
Edwin • solo_traveller • gb
8
2026-05-07 • via Nuitee
N
Natasha • solo_traveller • gb
10
Perfect night away for work.
Pros:

The staff were beyond lovely and kind. And the building is stunning!

Cons:

Maybe the bring lights that shone outside. But the curtains were thick enough that it wasnt awful.

2026-05-06 • via Nuitee
D
Derek Beatty • couple • gb
9
Excellent stay, best hotel on this trip to Colchester.
Pros:

Very nice breakfast, very nice evening meal, staff very helpful & interested in reason for our visit. Chef produced excellent seabream fish dish, came and chatted to us & interesting link. Nice grounds, quiet location. Close to shops & town centre. Nice room, comfortable bed.

Cons:

WiFi sat nav nightmare directions with road resurfacing when we arrived & very stressful! Shower a bit of a challenge due to my mobility vulnerable adult health condition.

2026-05-06 • via Nuitee
H
Hannah • couple • gb
7
Comfortable, affordable and with friendly staff
Pros:

Very beautiful and interesting historic building

2026-05-03 • via Nuitee
K
Karen • couple • gb
8
2026-05-03 • via Nuitee
G
gray • solo_traveller • gb
8
2026-05-02 • via Nuitee
C
colin • extended_group • gb
8
For what we needed it was good and would book again if in same area.
Pros:

Lovely setting and building a short walk into centre . Large open grounds all staff we met were really friendly .The building is lovely with lots of history .

Cons:

Car park being a short walk out of sight in a wooded area looked untidy and could do with a litter pick .Parts of building were looking tired with gaffa tape covering holes in carpet in corridors . Main issue was size of shower cubicle that was very small .I am average size and nearly every time i turned around around in it i accidently turned shower off . A person of larger size would probably struggle to get in it .

2026-05-02 • via Nuitee
D
david • couple • gb
3
Bearable, would not recommend
Pros:

Beautiful building, car parking for disabled, helpful staff, position in town,

Cons:

Limited choice for breakfast, no fried eggs or healthy cereal, no marmalade, room was dingy, stains on ceiling, no plug on sink , lack of plug sockets, paid £94 .. not value for money,

2026-05-02 • via Nuitee
L
Laura • couple • gb
9
2026-04-27 • via Nuitee
O
O'Neill • solo_traveller • gb
10
Pros:

Very friendly staff who were very accommodating, beautiful country groinds to the back and 2 fhe front a lovley hitoric market town so you get the best of both worlds. Speacial thank you to David.

2026-04-26 • via Nuitee
H
Helen T • solo_traveller • gb
8
Older world mixed with great service
Pros:

I didn't realise it was Heritage England site! Parrs of it has original stone walls giving it so much character. Gorgeous old features.
Great selection of drinks and a good variety on the menu too

Cons:

Car park is a bit ropey and the room was a little cool.

2026-04-25 • via Nuitee
S
Steve • solo_traveller • gb
4
Pros:

Not a lot!

Cons:

Last stayed here in 2019, this visit was extremely disappointing, the hotel is tired and uncared for. Yes it was cheap, but now I know why! It wasn't good.
Even the car park is overgrown and a mess, which unfortunately represented the overall experience.
I won't be returning.

2026-04-22 • via Nuitee
T
Thompson • solo_traveller • gb
7
Hitchin motorbike stay.
Pros:

The reasonably secure car park for a motorbike. The location for Hitchin centre is excellent. Nice historical building. The reception staff were very helpful.

Cons:

The shower cubicle was a tiny triangle. The shower head holder was loose. The shower pressure was poor.

2026-04-21 • via Nuitee