Hotel Shangri-La

Hotels
8.4 (361 reviews)
Corso Passo Buole 13 , Ala , it

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Cons:
Temperature issues in rooms
Breakfast quality inconsistencies
Parking accessibility

Categories

Cleanliness
8.51
Frequent mentions of cleanliness and positive feedback on room hygiene.
Service
8.68
Consistent praise for the staff's friendliness and assistance.
Location
8.52
Convenient location with easy access to restaurants and attractions.
Room Quality
8.27
Positive sentiments regarding room comfort but mentions of temperature issues.
Amenities
8.4
Basic amenities were mentioned, but gaps like fitness area noted.
Value for Money
8.36
Overall feel of good value for the services provided.
Food and Beverage
8.11
Mixed reviews on breakfast quality; some satisfaction with the restaurant.
Overall Experience
8.38
Overall positive experiences with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:24

Property Description

Scenic Location on River Adige
Hotel Viennese, nestled in Ala along the picturesque River Adige, offers a tranquil escape just 15 km from Monte Baldo ski area.

Convenient Transportation Options
Located near the A22 motorway, guests enjoy easy access with Ala Train Station a mere 250 metres away and a bus stop just 100 metres from the hotel.

Delightful Dining and 24-Hour Service
Indulge in a buffet breakfast with a variety of options or grab a drink from the bar. With 24-hour reception, your needs are always met at Hotel Viennese.

Ready to experience comfort and convenience at Hotel Viennese? Book your stay now!

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the restaurant is open from 18:30 until 21:00.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 361 reviews
Cleanliness: 8.51
Service: 8.68
Location: 8.52
Room Quality: 8.27
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.38
E
Emanuele couple it
8
2026-01-31 via Nuitee
M
Marco family_with_children it
7
2026-01-28 via Nuitee
L
Lucio solo_traveller it
10
Soggiorno ad Ala.
Pros:

Mai mi sarei immaginato che un hotel in un paesino sperduto in provincia di Trento fosse dotato di modernità e comodità degne di un quattro stelle da città. La camera calda ed accogliente, il bagno enorme e pulitissimo. L'arredamento davvero all'avanguardia. Sotto, comodissimo pure il ristorante per poter cenare senza necessità di prendere l'auto di sera, guidare chissà dove. E' stata una bella sorpresa.

Cons:

A mio avviso avrei migliorato la colazione. Parere comunque personale.

2026-01-23 via Nuitee
G
Giulia solo_traveller it
10
2026-01-23 via Nuitee
T
tommaso extended_group it
5
2026-01-20 via Nuitee
L
lara solo_traveller it
8
Pros:

cortesia del personale

Cons:

colazione
camera un po freddina

2026-01-20 via Nuitee
S
Sjaan couple nl
8
Top hotel, met erg goed restaurant.
Pros:

Kamer lijkt gerenoveerd, van alle gemakken voorzien, schoon, en het restaurant waar echt voir ieder wat wils te eten is, en goed eten.
Top.

2026-01-19 via Nuitee
A
Antonio couple nl
7
2026-01-17 via Nuitee
E
Erik couple it
5
2026-01-05 via Nuitee
S
Svetlana couple it
10
2026-01-05 via Nuitee
W
WALTER couple it
8
2026-01-01 via Nuitee
G
Giuliano solo_traveller it
9
2026-01-01 via Nuitee
R
Riccardo solo_traveller it
10
2025-12-28 via Nuitee
R
Renata family_with_children it
9
Pros:

Pulizia e personale gentile

2025-12-21 via Nuitee
M
Martina solo_traveller it
6
2025-12-19 via Nuitee
M
Massimo solo_traveller it
8
2025-12-18 via Nuitee
R
Rodato family_with_children it
6
Pros:

Pulizia e gentilezza dello staff

Cons:

La stanza un po' fredda

2025-12-17 via Nuitee
C
cptn extended_group ch
8
2025-12-08 via Nuitee
P
Peter solo_traveller cz
9
Zentral und Universell
Pros:

- neu renovierte Zimmer
- funktional durchdacht
- freundlicher Empfang
- vielfältiges Essangebot im angegliederten Restaurant

Cons:

- Parkplatz ist frei für alle zugänglich, daher kein Platz
- Frühstück in riesigem Raum mit Tischen für Grossfamilien

2025-12-07 via Nuitee
G
giuseppe family_with_children it
8
Pros:

la colazione era abbastanza

Cons:

servizio mancante

2025-12-05 via Nuitee