Hampton Inn Oklahoma City-Northwest

Hotels
Hampton Inn
8.2 (420 reviews)
3022 Northwest Expressway , Oklahoma City , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Broken amenities

Categories

Cleanliness
7.34
Numerous complaints about dirtiness in the room and carpets, and specific mentions of unclean facilities.
Service
9.81
Several reviews praised the helpfulness and friendliness of the staff.
Location
9.35
Consistent mentions of the hotel's convenient location.
Room Quality
7.3
Complaints about maintenance issues, outdated furniture, and overall unsatisfactory conditions of the rooms.
Amenities
6.83
Severe issues with elevators and amenities such as the pool being closed.
Value for Money
8.29
Mixed feelings about pricing given the subpar room quality and amenities.
Food and Beverage
7.84
Breakfast options were criticized for being limited and poorly served.
Overall Experience
8.81
Overall experience is a mix, with some positive service experiences, yet many complaints about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:25

Property Description

Convenient Location
Located just a 10-minute drive from downtown Oklahoma City and Oklahoma City University, the Oklahoma City Northwest Hampton Inn offers easy access to the city's attractions.

Comfortable Amenities
Enjoy the indoor pool, full-service business center, and in-room microwaves and refrigerators during your stay. The guest rooms are equipped with cable TV, free Wi-Fi, and ironing facilities for your convenience.

Delicious Dining and Nearby Attractions
Start your day with a daily hot breakfast and stay active at the gym. Explore nearby attractions like Penn Square Mall, the National Cowboy and Western Heritage Museum, and the unique shops and restaurants in historic Bricktown.

Book your stay at the Hampton Inn Oklahoma City Northwest for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 420 reviews
Cleanliness: 7.34
Service: 9.81
Location: 9.35
Room Quality: 7.3
Amenities: 6.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
T
Tony couple us
1
I didn’t stay there
Pros:

I did not stay there because of rude staff front desk

Cons:

Front desk personnel

2026-03-23 via Nuitee
J
Josh family_with_children us
3
Terrible exsperience. Booked a two night stay and left after first night. Unable to get refund
Pros:

Nice staff

Cons:

A/C quit working middle of the night, pool smelt like mold, only one elevator was working, all tile in elevator was shattered

2026-03-23 via Nuitee
H
HARRY couple us
9
Excellent
Pros:

Friendly customer service

Cons:

Ideal location

2026-03-23 via Nuitee
W
Washington family_with_children us
8
Stay was good. Breakfast was great
Pros:

Property was clean

Cons:

Parts looked like they may have been remodeling

2026-03-12 via Nuitee
D
Dedra couple us
1
Got there and the elevators were out . There were no handicapped rooms available on the first floor like I had requested
2026-03-10 via Nuitee
K
Kaitlyn family_with_children us
3
Brady was great, I hope I don’t get bed bugs.
Pros:

Good location, wonderful staff, Brady was wonderful. I couldn’t acknowledge him enough. Top tier customer service.

Cons:

The elevator was out during our stay, we had to climb 5 flights of stairs the entire time. Up, down, up, down. It was so inconvenient as I am disabled. The breakfast was so outdated and poor quality, not that of the staffs fault, the equipment was faulty and rusted. Needed updating. My room too was outdated and needed help. Sheet rock repair and messy crack repairs. Whew! Not great.

2026-02-28 via Nuitee
T
Tracy couple us
4
2026-02-13 via Nuitee
S
Suzanne couple us
8
It was a convenient location from our doctor appointment
Pros:

Erin at the front desk was very friendly and helpful

Cons:

The elevator was down and your husband his disabled stairs are a problem. We made it work for one night.

2026-01-22 via Nuitee
A
Ana extended_group us
5
I got charges more money then I had to.
Pros:

I likes that the place was clean and location.

Cons:

I got charged for 3 nights and I was there only for 2 nights, they didn’t have the room that asked for, and this made it uncomfortable to sleep.

2026-01-19 via Nuitee
V
Vanessa solo_traveller us
10
I will stay there again.
Pros:

Breakfast was great. Everything was perfect.
Eddie May and Connie were great!!!

Cons:

I will never book with 3rd party (Hotels.com). Had family emergency and since I booked 3rd party no changes I had to waste a nights stay. The hotel was apologetic but it was out of their hands.

2026-01-19 via Nuitee
M
Maria extended_group us
7
Cons:

Beds weren't the best.

2026-01-19 via Nuitee
J
John couple us
5
It was just overnight, but I would not want to stay there more than one night
Pros:

Location

Cons:

Elevator was broken and nobody was working on it

2026-01-09 via Nuitee
B
Brittney couple us
10
2026-01-08 via Nuitee
M
Marla couple us
10
2026-01-07 via Nuitee
M
Meagan family_with_children us
3
Horrible
Pros:

Nothing

Cons:

Holes in the ceiling, toilet was yellow like it had not been cleaned, outlets did not work or work broken, elevator was broken and we were put in the 5th floor, charged more than was we booked the room for.

2026-01-05 via Nuitee
D
Daniel solo_traveller us
4
Acceptable at discounted price
Pros:

Location

Cons:

Elevator was out of service. Building is showing signs of age with room carpet and wear and tear to walls and shower

2026-01-01 via Nuitee
R
Ron couple us
10
I only wish my stay could have been longer.
Pros:

Property was clean, central to everything we came to do, and the staff was awesome.

Cons:

Elevator was out, but who couldn’t use more stairs?

2025-12-29 via Nuitee
R
Ray couple us
1
2025-12-27 via Nuitee
B
Brittney family_with_children us
10
2025-12-23 via Nuitee
E
Echols couple us
6
Great value
Pros:

Location, clean, comfortable, friendly staff

Cons:

Elevators down so I was unable to get the room I wanted because I was having a major surgery & couldn’t walk up or down the stairs. Pool was closed.

2025-12-20 via Nuitee