Hotel Montecarlo Reñaca

Hotels
Independent
7.4 (5 reviews)
Vicuña Mackenna 136, Vina del Mar, 2540215 , Vina del Mar , CL

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Elevator
Fitness facilities
Free breakfast
See all facilities

Review Highlights

Pros:
Excellent location near the beach with sea views
Friendly, attentive staff (multiple mentions)
Comfortable beds and generally clean rooms
Good breakfast in many reviews
Good value/price-quality for the city
Cons:
Visible maintenance issues (peeling paint, humidity stains, worn towels)
Room problems: shower/door/closet defects reported
Amenities unreliable: heated pool often unavailable or unsafe
Hotel is dated/old in places (outdated fixtures, few plugs)
Noise/poor insulation reported in some rooms
Restaurant/breakfast service sometimes understaffed or limited

Categories

Cleanliness
7.2
Generally reported as clean in multiple reviews, but several mention humidity stains, worn towels and visible maintenance-related issues that lower perceived cleanliness.
Service
8.6
Staff repeatedly described as very friendly, attentive and helpful (several mentions of responsive personnel and a named employee), which is a clear strength.
Location
9.2
Consistently praised for an excellent, beachfront/near-beach location and great views; many reviews call the location exceptional and a primary positive factor.
Room Quality
6.2
Mixed: comfortable beds and good room sizes/views reported, but frequent complaints about outdated rooms, maintenance failures (doors not closing, missing closet door, shower issues) reduce the score.
Amenities
5.6
Several specific amenity problems: heated pool often unavailable or malfunctioning (even unsafe report), limited plugs, lack of air conditioning in some rooms and other dated equipment — amenities are a weak point.
Value for Money
8
At least one clear comment calling price/quality excellent and multiple notes that the hotel provides reasonable value given location and service; overall perceived as good value despite maintenance issues.
Food and Beverage
7
Breakfast generally described as adequate or good, but with remarks that it could improve; restaurant service sometimes understaffed or limited on certain days.
Overall Experience
7.4
Overall pleasant stays driven by location and staff, but consistent maintenance and amenity problems temper guest satisfaction, producing an overall mid-high rating in line with the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-21 03:42

Property Description

Experience the perfect blend of relaxation and recreation at Hotel Montecarlo Reñaca, your ideal coastal escape in Vina del Mar.

Recreational Amenities
Dive into our indoor pool, unwind in the sauna, or elevate your fitness routine at our fully-equipped fitness center. There's something for everyone to enjoy!

Culinary Delights
Satisfy your cravings with delightful meals at our on-site restaurant, or indulge in room service for a cozy night in. Don’t miss our complimentary buffet breakfast served daily to kickstart your day.

Comfortable Accommodations
Retreat to one of our 51 spacious guest rooms featuring modern amenities like minibars, flat-screen TVs, and complimentary Wi-Fi. Experience ultimate relaxation with private bathrooms and luxurious toiletries.

Book your unforgettable stay at Hotel Montecarlo Reñaca today and discover the charms of Vina del Mar!

Important information:

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 7.2
Service: 8.6
Location: 9.2
Room Quality: 6.2
Amenities: 5.6
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.4
H
HECTOR solo_traveller cl
8
Esperaba más por 4 estrellas. Lejos del nivel 4 estrellas europeo
Pros:

Personal atento y gentil
Especialmente el encargado, un joven colombiano del que no recuerdo su nombre.

Cons:

El poco profesionalismo y desidia de la recepcionista a nuestra llegada.
Mal dispuesta y entregando información errónea

2026-07-04 via Nuitee
C
Catalina couple cl
10
2026-07-04 via Nuitee
J
jocelyn couple cl
10
Agrable
Pros:

Era limpio y el
Personal muy amable

2026-07-04 via Nuitee
C
CAROLA solo_traveller cl
8
Pros:

Creo que acorde al precio

Cons:

Por el precio, me gustó, todo

2026-07-04 via Nuitee
C
Constanza family_with_children cl
5
Estuvo bien para 2 noches
Pros:

Lo bueno, la ubicación, el desayuno es muy bueno. Buena ducha. En general bien, pero varias cosas por mejorar.

Cons:

La ventana sin cortina Blackout. Se reflejaba luz del semáforo toda la noche.
No hay secador de pelo.
Demasiado ruido en la noche, casi como si tuvieras la ventana abierta.
La piscina está FRIA y el piso de esta estaba muy sucio.
El piso de la habitación no estaba muy limpio, humedades en las paredes entre otros signos de deterioro.

2026-07-03 via Nuitee
N
Natalia family_with_children cl
10
Tranquila!
Pros:

La atención muy acogedora, las comidas exquisitas

Cons:

La piscina no es caliente ojo con eso

2026-07-03 via Nuitee
F
Fernando couple cl
10
muy contenta mi Señora, no pasamos frio
Pros:

desayuno muy completo, y personal amable comedor

Cons:

no tengo quejas, solo una noche y desayuno

2026-07-03 via Nuitee
M
Madariaga couple cl
10
2026-07-03 via Nuitee
X
Ximena Valderrana solo_traveller cl
10
2026-07-02 via Nuitee
V
Villarroel family_with_children cl
9
2026-07-02 via Nuitee
J
Jorge couple cl
8
2026-07-02 via Nuitee
R
Rony family_with_children cl
10
Pros:

Hermosos edificio, instalaciones cómodas, buena ubicación y desayuno

2026-07-01 via Nuitee
A
alejandra solo_traveller cl
9
Un fin de semana muy bueno con mi familia
Pros:

La ubicación. El personal era muy atento, y el desayuno bueno.

Cons:

No hay secador de pelo, y tampoco pusieron shampoo y bálsamo. Ni jabón. La piscina es climatizada no temperada

2026-07-01 via Nuitee
J
Jose solo_traveller cl
10
Pros:

Descanso

Cons:

Piscina helada

2026-07-01 via Nuitee
F
Fabiola solo_traveller cl
6
2026-07-01 via Nuitee
C
Carlos Matias couple cl
9
Un buen hotel en reñaca
Pros:

La ubicación, la habitación rica y el personal

Cons:

El desayuno, muy básico

2026-07-01 via Nuitee
S
saby solo_traveller cl
7
Pros:

Desayuno

Cons:

Mucho ruido en el hotel

2026-07-01 via Nuitee
C
Carla family_with_children cl
9
2026-06-30 via Nuitee
B
Bernardo solo_traveller cl
7
Pros:

La ubicacion

Cons:

No los hicieron el aseo de la habitacion

2026-06-30 via Nuitee
C
Cristina family_with_children cl
6
Tranquila
Pros:

Desayuno muy bien.

Cons:

La piscina no estaba temperada ni climatizada, eso afecto mucho la estadía, ya que no se cumplió con lo ofrecido.

2026-06-30 via Nuitee