Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location (sea view / near center)
Friendly, helpful staff
Spacious rooms
Good breakfast
Cons:
Outdated facilities / needs restoration
Missing or non-functioning amenities (hairdryer, toiletries, heated pool, sauna/gym, wifi)
Noise issues / poor sound insulation
Bed/mattress quality and plumbing/water problems

Categories

Cleanliness
7
Mixed remarks: generally acceptable cleanliness but occasional issues noted (ceiling humidity/peeling paint, breakfast presentation problems and a mention of a fly/rancid pastry).
Service
9
Consistently praised: multiple reviewers highlight very friendly and helpful staff who resolve issues and provide good attention.
Location
9
Strong positive sentiment: numerous mentions of excellent location, near the center and with near-direct sea views.
Room Quality
6.8
Mixed to negative: some rooms described as spacious and with nice views, but several complaints about old condition, broken showers, noisy windows, mattress issues and small bathrooms.
Amenities
6
Negative: frequent comments about missing or non-functioning amenities (no hairdryer, limited toiletries, pool not properly heated, sauna/gym/advertised services unavailable, inconsistent wifi/entertainment).
Value for Money
6.5
Mixed/negative: several guests feel the price is high for the level of upkeep and amenities; a few note acceptable value for short stays.
Food and Beverage
8
Generally positive: breakfast repeatedly praised as good, varied and tasty, though isolated issues reported with presentation and one report of a rancid item/fly.
Overall Experience
8.5
Overall pleasant stays for many guests due to location, staff and comfortable rooms, tempered by maintenance and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:45

Property Description

Stunning Seafront Location:
Hotel Montecarlo is a charming property located right by the sea in Viña del Mar. Enjoy breathtaking views and serene surroundings during your stay.

Comfortable Accommodation:
The fully carpeted rooms at Hotel Montecarlo Viña offer cable TV and some even feature beautiful sea views. Relax in the cozy seating areas available in select rooms.

Delicious Dining Options:
Indulge in a continental breakfast served in your room or savor a variety of international dishes at the on-site restaurant. Take advantage of the happy hour specials at the two bars for a delightful evening.

Ready to experience a seaside getaway at Hotel Montecarlo Viña del Mar? Book now and make unforgettable memories by the beach.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 2238 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 6.8
Amenities: 6
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.5
L
Leonor • family_with_children • es
7
Pros:

La ubicación

Cons:

Hotel que necesita una buena restauración.

2026-08-06 • via Nuitee
H
Heraldo • solo_traveller • cl
10
Descanso reparador después de un largo viaje.
Pros:

Habitación amplia con hermosa vista al mar. El desayuno muy bueno.

Cons:

En el baño no habías secador de pelo, accesorio fundamental para una mujer ( viaje con mi esposa). La llave de acceso a la habitación nunca funcionó y tuvimos que acudir al personal para acceder.

2026-08-06 • via Nuitee
M
Macaya • solo_traveller • cl
1
2026-08-06 • via Nuitee
B
barraza • solo_traveller • cl
4
Pros:

La atencion del personal fueron super amable

Cons:

Mala calidad del colchón sentía todos los resortes, amanecí con dolor de espalda! Pésimo!!!

2026-08-06 • via Nuitee
D
Díaz Monti • couple • cl
5
Aceptable
Pros:

El lugar, la arquitectura y el tamaño de la habitación.

Cons:

No había agua caliente de noche, las ventanas no aislaban el ruido de la calle que es altamente transitada, no tenían secador en el dormitorio y la ducha estaba rota.

2026-08-06 • via Nuitee
F
Fabian • solo_traveller • cl
8
2026-08-05 • via Nuitee
E
Etienne • couple • cl
10
2026-08-03 • via Nuitee
P
Pilicy • solo_traveller • cl
10
Estadía muy Amena
Pros:

La atención, la ubicación y la comodidad de sus instalaciones.

Cons:

Creo que sólo falta modernizar algunas cosas.

2026-08-03 • via Nuitee
C
Catalina Loreto • couple • cl
8
Buena ubicación, buen desayuno y linda habitación
Pros:

Es cómodo y la habitación muy bonita

Cons:

No dan los apropiados artículos de aseo. Al ser un gran hotel, no lleve lo que se necesita "porque debiesen ser otorgados". Solo un sachet de shampoo pantene y un pequeño jabon, nada mas

2026-08-03 • via Nuitee
T
Thomas • couple • cl
4
No vale lo caro que es
Pros:

La ubicación

Cons:

El precio en relacion a la cantidad

2026-08-03 • via Nuitee
J
Jorge • couple • cl
9
Cómodo bien para el precio
Pros:

Cómodo

2026-08-02 • via Nuitee
C
Carla • couple • cl
9
Excelente escapada en Reñaca
Pros:

La amplitud de la habitación, la atención del personal, el desayuno rico y con café de grano

Cons:

El ruido que se escuchaba desde la habitación al exterior

2026-08-02 • via Nuitee
J
Jorge • couple • cl
10
La habitación cómoda el desayuno pobre
Pros:

Buen espacio

Cons:

El extractor del baño sonó toda nuestra estadía

2026-08-02 • via Nuitee
O
Osvaldo • couple • cl
4
Falta mantener
Pros:

Atención

Cons:

Habitación, tv mala señal, techo con pinturas sueltas, cielo con humedad

2026-07-25 • via Nuitee
L
Lucía • extended_group • ar
8
Pros:

La ubicacion del hotel es ideal, con vista casi directa al mar. El desayuno fue bueno y variado. Las habitaciones comodas.

Cons:

La pileta estaba disponible pero no lo suficientemente climatizada/caliente para usarla en invierno. Fue una desilucion, porque ya nos habiamos hospedado en el hotel y una de las cosas por las que volvimos fue tenes pileta climatizada.

2026-07-24 • via Nuitee
L
Luis • family_with_children • cl
10
2026-07-23 • via Nuitee
C
CHARLOTTE • couple • cl
7
Bien pour 1 court séjour
Pros:

L’emplacement, rapport qualité-prix, l’amabilité du personnel

Cons:

La piscine - l’entrée se fait depuis le dehors

2026-07-22 • via Nuitee
K
Kerima • solo_traveller • cl
8
2026-07-21 • via Nuitee
A
Amalia • solo_traveller • cl
10
2026-07-19 • via Nuitee
I
Ibacache • solo_traveller • cl
9
Cumple para un fin de semana
Pros:

Ubicación

Cons:

Muy antiguo

2026-07-19 • via Nuitee