Residence Inn by Marriott Seattle South Tukwila

Nothing at all.

Right off the freeway and close to the mall and other shops.

Breakfast and the room had a kitchen.

Letto comodo, buona colazione

Review of Residence Inn by Marriott Seattle South/TukwilaI have been staying at this property with my children since June 20th and am checking out tomorrow. My experience here has been highly frustrating, and I want to share the details so other families know what to expect.Check-In and Room Layout:I checked in during the late afternoon on June 20th. The front desk asked if I preferred upstairs or downstairs. When I asked which was better, the worker just said, "It is up to you. Some people don't like stairs." For anyone else booking, please note that the upstairs units have more beds and offer a much bigger space. If you have children, definitely choose the upstairs floor for a better layout.Housekeeping Issues:The housekeeping schedule here makes no sense. Do not expect your room to be serviced daily or even every other day. Never put the "all set" or "come back later" signs on your door because if they see that, they will never return.We have been here nearly a month, and our toilet bowl has never been cleaned. My bed sheets have never been changed, and no one has ever made the bed. My room was only vacuumed one single time during our entire stay, and that was only because I went to the front desk and explicitly requested it. I have a one-year-old child who crawls around a lot, so the fact that the floors were never vacuumed unless begged for is completely unacceptable. To make it worse, the housekeepers park their maid carts directly in front of my door every single day, yet completely ignore my room.Trash and Wildlife:Housekeeping takes trash out of the rooms and sets the bags right next to the doors of neighboring rooms. This causes birds to come and tear directly into the bags, scattering garbage all around the doors. My kids and I are afraid of birds, so this has been a terrible experience. I ended up actively taking out my own trash just to avoid this mess.Front Desk and Communication:Communication between the desk and housekeeping is broken. I went to the front desk to ask for a comforter, but that request was never passed along. I had to wait until a housekeeper finally knocked on my door to offer towels, and I had to ask her directly for the comforter myself.Staff Attitude and Atmosphere:Some of the workers here are rude, cold, and not warm at all. I am African-American, and I have noticed that certain staff members are completely unwelcoming to me, yet I routinely see them interacting warmly and smiling with other guests.Furthermore, the staff here can be retaliatory. Staff members broke an item in one of the rooms, blamed it on a guest who did not do it, and that guest was forced to leave.Breakfast and Coffee:The complimentary breakfast coffee literally tastes like chemicals and is completely gross. On top of that, they do not provide real coffee creamer. Your only options are half-and-half, oat milk, or 2% milk.Overall, between the severe lack of cleanliness, the bird and trash issues, and the unwelcoming staff, I would not recommend this location to families.

Location fit my needs, basketball court was nice, pool was clean, room was better than expected, breakfast was decent. Parking was easy. Property was quiet after hours for the most part.

The staff was friendly and helpful. They were able to fix the problem that I had upon checking in, as it said I was a paying guest and had already paid for the room. It did take a few minutes; however, they were able to get it fixed for me. The room was great, and it was clean and comfortable. Once the room was ready, they called and let me know.

Breakfast was very good with lots of variety. Location was closer to airport & 25 to 30 minutes to attractions.
Paid parking is affordable.

​⚠️ WARNING: FRAUDULENT HOLDING OF FUNDS & ACCOUNT REPREHENSIBILITY

This property is engaging in gross financial mismanagement and is currently holding my cash hostage in direct violation of their own corporate office's orders.

​During my stay, this hotel attempted multiple unauthorized, unhinged charges on my card: two separate charges of $22,000, and another for $37,000—totaling over $81,000 in fraudulent, erroneous attempted charges. This is not just a standard "glitch"; it is catastrophic financial incompetence.

​Now, they are actively withholding a $280 incidental hold on my debit card. Marriott Corporate explicitly instructed this local property over a week ago to release my funds entirely. Instead of complying, local management has gone completely rogue.

​The managers are deliberately screening my phone calls, refusing to answer the front desk line when I call, and ignoring every single voice message left. They are hiding behind their desks because they refuse to fix their massive mistakes.

​To Potential Guests: Do NOT give this hotel your card information. They will attempt to drain your accounts for tens of thousands of dollars, freeze your actual banking cash, and then ghost you when corporate orders them to pay it back.

​To Marriott Corporate: Look at the system notes for this case immediately. Your local management team is ignoring corporate directives, ducking accountability, and exposing this franchise to severe legal liability. Release my money immediately.

Only the breakfast. It was a good one!

Location