SureStay Studio by Best Western Pensacola

Hotels
•
SureStay Hotel by Best Western
8 (640 reviews)
7230 Plantation Rd , Pensacola , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Good location
Cons:
Cleanliness issues
Inadequate room supplies
Poor food options

Categories

Cleanliness
6.16
Several reviews highlighted issues with cleanliness including dirty pans, stained comforters, and overall unclean conditions.
Service
10
Most reviews praised the friendliness and helpfulness of staff, especially the owner/manager.
Location
9.13
The location received mixed reviews due to difficulty accessing the hotel but is generally convenient.
Room Quality
7.17
Concerns about inadequate kitchen supplies, old furniture, and some rooms not meeting expectations were noted.
Amenities
8.12
Issues were noted with the hot tub being out of service and lack of adequate cooking and dining ware.
Value for Money
9.15
Despite some complaints, the overall pricing was considered fair by several guests.
Food and Beverage
5.11
Complaints about the breakfast quality and inadequate food options were prevalent.
Overall Experience
9.16
While there were some significant issues noted, many guests still enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:36

Property Description

Fully Equipped Kitchen in Every Guestroom

SureStay Studio by Best Western Pensacola offers guestrooms with a fully equipped kitchen, perfect for those who prefer to cook their own meals or have dietary restrictions. Enjoy the convenience and flexibility during your stay.

Outdoor Pool, Hot Tub, and Fitness Centre

Relax and unwind in the outdoor pool and hot tub, or stay active at the tennis court and fitness centre. Whether you prefer to lounge poolside or break a sweat, there are options for everyone to enjoy.

Convenient Business and Leisure Amenities

From meeting room facilities and business services for corporate guests to on-site launderette facilities for all visitors, SureStay Studio by Best Western Pensacola caters to a diverse range of travelers. Stay connected, productive, and refreshed throughout your stay.

Book your stay at SureStay Studio by Best Western Pensacola now to experience comfort and convenience during your visit to Pensacola.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 640 reviews
Cleanliness: 6.16
Service: 10
Location: 9.13
Room Quality: 7.17
Amenities: 8.12
Value for Money: 9.15
Food and Beverage: 5.11
Overall Experience: 9.16
J
Joanna Marie • family_with_children • us
9
2026-06-03 • via Nuitee
K
Kadasha • family_with_children • us
3
2026-06-02 • via Nuitee
M
mitchell • solo_traveller • us
10
I was comfortable listening to the raindrops & lookin at the beautiful light bulbs outside connected to the trees
Pros:

Peaceful

Cons:

Na

2026-06-02 • via Nuitee
J
Juan • solo_traveller • us
10
Great place to stay with the family and great host.
Pros:

It was not a traditional hotel stay for one night for a party of 6

Cons:

The set up was nice like a suite

2026-06-02 • via Nuitee
I
Ivonne • family_with_children • us
9
I had a wonderful time meeting my family there. If I need to return to Pensacola, I would stay at S
Pros:

The rooms were large and comfortable. enjoyed having a kitchen, but it could of been a little cleaner. The staff was just great, especially Rich. She was so helpful with everything I needed. She even helped me with transportation, restruants and where certain places were. Thank you Rich.

Cons:

The jacuzzi was closed and the pool was closed half the time of my stay.

2026-06-02 • via Nuitee
N
Nhu • family_with_children • vn
3
Terrible and scary!
Pros:

I did not like the property at all. Besides the free parking, there is nothing that I liked about this place

Cons:

It was dirty and had roaches inside the apartment. It looks like a cheaply rundown apartment that they turn into a vacation rental. It is next to a scary motel 8 with drug addicts around. It’s not a kid friendly place and we were really scared to stay there. Also parking area was really dark at night and they have signs posting that they are not responsible for your car or property. That sure doesn’t scream safe to me. Breakfast was terrible! Why advertised that there is free breakfast when you clearly don’t care enough to provide something decent. Better off staying at a hotel near the beach.

2026-05-28 • via Nuitee
P
Philip • family_with_children • de
1
Sind sofort in ein anderes Hotel gezogen
Pros:

Nix

Cons:

Kotze vor dem Zimmer. Das Zimmer düster und müffelnd. Ungeziefer im Zimmer. Einfach ekelhaft

2026-05-27 • via Nuitee
D
Dayana • family_with_children • us
8
2026-05-26 • via Nuitee
K
Kandise • family_with_children • us
5
Not what i was expecting. The picture are a catfish but the place was quiet. Enough to be safe, was just expecting more
Pros:

Its quiet and the breakfast was good.

Cons:

They needed to update pictures. It doesn’t look as good as it seems. Outdated walls was dirty. I wont be staying here again.

2026-05-19 • via Nuitee
L
Ladamion • family_with_children • us
1
Very dirty
Pros:

The property does not really look like the picture is dirty. The walls are dirty. The floors are dirty. The floor seem like you’re gonna cave in the living room bed. It was dirty. It was crumbs and food still left in it pee on it and they didn’t even wanna change the mattress. They just put like a cushion on top of it didn’t even have a sheet wasn’t worth what I paid.

Cons:

Probably was very nasty and dirty. I just can’t believe that the rooms was not clean.

2026-05-18 • via Nuitee
K
Kim • family_with_children • us
10
Overall my stay was better than expected. I would stay again and recommend to anyone coming to this property
Pros:

Everything

Cons:

I didn’t see any cameras on the outside property around or between buildings

2026-05-16 • via Nuitee
D
Darren • family_with_children • us
8
2026-05-05 • via Nuitee
J
jeannine • solo_traveller • us
5
Pros:

Room has a refrigerator

Cons:

Burn holes in the sofa. Very limited breakfast

2026-05-02 • via Nuitee
J
Joseph • family_with_children • us
1
2026-04-29 • via Nuitee
M
Mathew • solo_traveller • us
9
2026-04-27 • via Nuitee
M
meganhH961JV • Solo travel
10
great service
Pros:

they are great here. always so helpful and the rooms are clean and very nice!!!

2026-04-22 • via Tripadvisor
A
Amanda • couple • us
1
2026-04-22 • via Nuitee
D
Deyana • couple • us
10
2026-04-20 • via Nuitee
R
Rachel • family_with_children • us
8
2026-04-20 • via Nuitee
J
Joey • extended_group • us
5
Not worth they money
Pros:

Called property to confirm the location had a hot and pool and that they were open for the season. They told us yes we have both and are open for the season. Apron arrival and checking the room went to the hot tub to find it concreted in and a very cold pool. The whole reason for booking this room was to relax in the hot tub which was not available.

Cons:

Big rooms

2026-04-19 • via Nuitee